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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 10 Process improvement projects are completed every quarter on Upwork.

10

Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.71.

4.71
Last updated: September 1, 2015

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  1. Patricia N.

    Patricia N.

    International Engineer

    France - Tests: 18 - Portfolio: 1

    I have a strong technical background (french-spanish engineer) that I have completed with studies and a professional experience in strategy, marketing,project management and internal auditing of processes and organisations. I like to combine my technical background (knowledge of processes, strong analysis skills) with commercial activity, customer and / or products orientated. I am well organised, I have lived in different countries and time management has no secrets for me! Looking for an international environment (use of different languages), dynamic and exciting attchments allowing me to develop myself in different areas and giving me enough flexibility to be mom of 2!

    $20.00 /hr
    163 hours
    5.00
  2. Swati P.

    Swati P.

    Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

    India - Tests: 13 - Portfolio: 10

    Seasoned Business Analyst, Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. I have trained several batches (individuals or small batches) of students from the US, UK and India. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

    $45.00 /hr
    1,742 hours
    4.99
  3. Libryia Jones

    Libryia Jones

    Get It Done Specialist - Project Manager

    United States - Tests: 6 - Portfolio: 1

    Effective project manager with excellent analytical and problem solving skills with a passion for improving processes and driving results. Outstanding verbal and written communication skills, works well with all levels of management, and effectively manages teams both internal and cross-functional.

    $33.33 /hr
    535 hours
    5.00
  4. Irene DeLaGarza

    Irene DeLaGarza

    Technical Writer | Industrial Engineer | Operations Manager

    United States - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. Expert in documenting process manuals, business processes, standard operating procedures and user guides. * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Operations and Team Management * Chargeback and Dispute Management * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration * Regression Testing I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $36.67 /hr
    3,496 hours
    4.95
  5. Jenni Abbott

    Jenni Abbott

    VA, Data Entry, Admin & Real Estate

    Australia - Tests: 3 - Portfolio: 1

    A Dedicated and technically skilled business professional with a versatile skill set developed through experience as Operations/Office Manager, Senior Property Manager, Software Tester, trainer and installer in a variety of environments, including 9 years in both the IT and the Real Estate Industries. I currently work from home for several small QLD businesses outside of ODesk assisting in bookkeeping, general administration and Real Estate duties. I am looking for either short term contracts or continued work of up to 30 hours a week to complete my client base. I have Certificates in the following: Certificate IV in Bookkeeping Certificate IV in Business I am also a Member of Australian Bookkeepers network. Reliable, honest, hardworking, with a commitment to constant improvement, and a no-task-too menial attitude, I always strive to get the job done. Advanced skills in Xero, Quicken, Microsoft Word, Outlook & Excel, REI Master. Experience with, Console, MYOB, PowerPoint, MS Project, MS Access, Realoz, Multiarray and many more software applications. Skill set Includes * General Bookkeeping * Real Estate Trust accounting * Document creation & Data Entry * Excel spreadsheets and calculations * Accounts Receivable and Payable * Marketing * Design of checklists, forms and processes I am able to Lodge BAS Statements in conjunction with Australian Bookkeepers Association until I obtain BAS Agent Certification at a minimal charge.

    $33.33 /hr
    64 hours
    5.00
  6. Ronald F.

    Ronald F.

    Business Dev't / Project Mgt / Quantitave Analysis

    Singapore - Tests: 12

    Although i took a degree in Engineering, my passion for computers did not subside over the past 6 years.<br />Together with the Industrial Engineering curriculum, i am taking reviews for A+, CCNA, and finished a couple of DCSE certification while i was working for DELL.<br />Both of these fields are my forte, and I am continously striving to improve my skills, seeking for opportuinities to use my capabilities on your business and pick valuable information along the way. I am a competitive team player, and always open to suggestions.<br /><br />I have experience in the following areas; data encoding, MS Office XP-2007, Windows 98-Seven, Mac, Turbo pascal, Visual Basic, Statfit, Google Analytics, Google Docs, MS Access 2007, ProMod, TORA, and MiniTab. I have handled Networking, both wired and wireless. I am willing to learn new programming languages, software, or hardware if deemed necessary.<br /> Currently I am working for a Multinational Shipping Line as a Sales & Marketing Executive/Capacity/Project Manager. I handle communication with external stakeholders and support to the sales team. I am responsible for market analysis, leads generation and account management, with the goal of increasing our market share in the Intra-Asia trade. I am also working on Green Belt projects aimed to deliver a Sales Performance Management System for our Intra-Asia vessel operations.

    $13.33 /hr
    21 hours
    4.35
  7. Robert Norton

    Robert Norton

    CEO since 1989, Professional Coach, Advisor and Consultant since 2002

    United States - Tests: 5 - Portfolio: 4

    I am new to oDesk but can provide many references from my consulting work since 2002. After 33 years experience and 27 as CEO I can solve ANY business problem! Free diagnosis of your challenge. Call (508) 381-8013 9am-5pm ET - Skilled consultant and change agent – Worked with over 100 companies to analyze and improve process, culture and results since 2002 using OCM, BPM, BI and 3 decades of practical management experience at all levels - Visionary - Achieved $156 million annualized sales within 1 year of product launch creating new market. - Value builder - Generated $1+ billion in total shareholder value in career to date. - Operator - Drove sales from zero to $100 million with 26% pretax profit in 5 years; added $35 million to revenue in 1 year, created continue growth and ROI - Entrepreneurial - Founded three companies, introduced innovative multimedia service, and penetrated 72% of market in 18 months. Launched over 100 products in a dozen product lines and in seven different industries - Rapid learner and adaptor who is an exceptionally creative thinker and innovator - Ran product development skunk-works that created five new business divisions in 5 years which exceeded $20 million in sales each, creating $700 million in value. - Can get up to speed on a business and domains in a fraction of the time of most people AREAS OF EXPERTISE Best Practices & Management Systems to create high-performance teams and cultures in small business. CEO Coaching. Executive Coaching. Strategic Planning Marketing and Business Model Design Process Management Software/Product Life Cycle OCM Venture Funding Web Strategy E-commerce Business Intelligence Branding Market Research Software Development Biz Problem Solving . Experienced in many industries including: Management Consulting, Information Services, Software, Internet/e-Commerce, B2B Services, Health Care, Financial Services, Consumer Products, Consumer Services and Personal Development.

    $125.00 /hr
    22 hours
    5.00
  8. Chip J.

    Chip J.

    MBA, PMP, Coach, Mentor

    United States - Tests: 4

    Do you want the freedom to spend more time with family and friends? Travel the world? Live spontaneously? Imagine walking doing a hand stand on the Eiffel Tower, hiking Machu Pichu, swimming in the Glapagos, climbing a Mayan Temple, swimming with sharks, seeing Stonehenge or the Leaning Tower of Pisa. Perhaps go snorkeling Hawai or simply watch the sun set from your favorite place in the world. Together we can realize your full potential by my service offering: consultation, analytical, management and technical services which will increase margins and bolster your performance. In a nut-shell, I help make things happen and dreams come true. Together, we will work closely to understand your exact needs, goals and ambitions. Together, we will discuss the situation and brainstorm potential scenarios until we narrow the field to a working solution. If you require ongoing support, I will be there for you when the time comes to review progress and suggest/implement tweaks as your path or details change. My experiences with business development, government consulting, and the private sector will help you to transition to a career and life you love. Helping people achieve life and business goals is a passion. I have personally earned a lifestyle which has taken me around the world and experience things most will only see in a magazine or television. It is my purpose and goal to help others create a situation for themselves, where they too have this opportunity to live out loud. Additionally, I am well respected and very experienced Change Management Professional, specializing in supporting businesses through changes and effectively managing the impact of the change upon the people within the business. He has been delivering successful projects in organizational change, development and effectiveness for almost 20 years and is noted for developing targeting, insightful and influential multi level communications to facilitate successful change. My work with strategic human resources develops positive transformational impacts across a breadth of HR deliverables, including recruitment, succession planning, learning and organizational development and competency based framework integration for performance, development and talent acquisition approaches. I am a certified lean six sigma black belt, certified in design for six sigma and operational excellence and has delivered on many business improvement and re-engineering projects. Additionally he is a certified project, program and portfolio manager also. PMP and PgMP, and human capital (people) HRM I understand the need to get the best from technology in the workplace and appreciates the need to get the right physical environment to help a smooth business transition. I am the President/Founder of the Positive Change Institute (http://www.positivechangeinstitute.co/) and keen to develop the future integration of the practice of change management through his writings, speaking and other public engagements If you are serious about taking the next step. If you honestly have a burning desire and are ready to do whatever it takes... we need to talk. Coaching & Consulting on a 'as needed' basis and fee is determined on work effort and level of experience needed for the situation. Free for military veterans of any country. I have been fortunate enough to work with serious clients who appreciate value and have grown multimillion dollar companies. I hope to continue this trend and look forward to contributing to like minded and successful business owners who understand what it takes to live the dream.

    $120.00 /hr
    0 hours
    5.00
  9. Michael C.

    Michael C. Agency Contractor

    Operations Manager, Project Manager, Six Sigma Master Black Belt

    Philippines - Tests: 24 - Portfolio: 4

    Recognized throughout my career for being a visionary and innovative leader, leveraging knowledge of reporting, feedback, engagement and planning to significantly increase productivity and achieve targets and long term goals and seeking a position in your company, bringing 12 years of working experience, management and leadership. I will be able to help you with the following: - Operations Management - Project Management - Lean Six Sigma / Process Improvements - Call Center Consulting / Call Center Setup / Campaign Broker - Crowdsourcing & Crowdfunding - Business & Management Consulting - Reporting & Business Analysis - Customer Service, Sales Training & Quality Assurance - Workforce and Scheduling - Admin Setup (Salesforce, Five9, Zendesk, ZohoCRM, etc) - Technical Training & Product Training - Training Modules and eLearning Courses Author - Technical Skills (Level 1 - 3 Tech Support Expert) - Internet Marketing (Adlinkr, Response360, Constant Contact, PureSend etc) - Web Development (Wordpress, Joomla, etc) - Web Design, SEO, Web Hosting, VoIP, Call Center and other services Glad to be of service!

    Associated with: Performance 360 Solutions OLD, Performance360 Solutions Inc

    $22.22 /hr
    7,303 hours
    4.91
  10. Apurva B.

    Apurva B. Agency Contractor

    Expert assistant with 6 years experience

    Australia - Tests: 2 - Portfolio: 4

    Hi, I am passionate about assisting and providing quality and timely service at reasonable rates in virtual environment. With 6 years of experience, I am specialist in virtual assistance, data entry/scraping, web research, transcription and admin assistance. I have joined oDesk recently, I provided fast, efficient and accurate services for past 6 years. My clients have acknowledged that I am committed, take feedback greatly and have delivered to expectation in areas: - Virtual assistance: web research, reporting, comparison and advise, email management, business content management and assistance - Admin Support: data entry into MS Word, Excel, PowerPoint, web research, forms, leads, document writing - Content Development: E-learning course content development - Web Development: have developed valuable web content for websites - Business Services: provided business analysis and bookkeeping services to small and medium business operators - Transcription: general transcription with 99% accuracy and turn around - Social media: landing page, web forms, emails, updates, SEO, SMM. With developed communication and interpersonal skills, English language skills, patience and educational background I have delivered projects with confidence and professionalism. I'm a good listener, honest, flexible, open-minded, detail-oriented, fast learner and capable of working long hours. I can multitask, able to work in a fast pace environment, independent and highly responsible. I am confident to add value to your project considering my expertise, experience and attitude. I am seeking new opportunities where I can apply my skills and deliver on time and in budget for professional projects.

    Associated with: AB Business Services

    $20.00 /hr
    30 hours
    4.49