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Process improvement Job Cost Overview

Typical total cost of Upwork Process improvement projects based on completed and fixed-price jobs.

Upwork Process improvement Jobs Completed Quarterly

On average, 8 Process improvement projects are completed every quarter on Upwork.


Time to Complete Upwork Process improvement Jobs

Time needed to complete a Process improvement project on Upwork.

Average Process improvement Freelancer Feedback Score

Process improvement Upwork freelancers typically receive a client rating of 4.67.

Last updated: October 1, 2015

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Patricia N.

Patricia N.

International Engineer

France - Tests: 18 - Portfolio: 1

I have a strong technical background (french-spanish engineer) that I have completed with studies and a professional experience in strategy, marketing,project management and internal auditing of processes and organisations. I like to combine my technical background (knowledge of processes, strong analysis skills) with commercial activity, customer and / or products orientated. I am well organised, I have lived in different countries and time management has no secrets for me! Looking for an international environment (use of different languages), dynamic and exciting attchments allowing me to develop myself in different areas and giving me enough flexibility to be mom of 2!

98% Job Success
$20.00 /hr
191 hours

Libryia Jones

Libryia Jones

Get It Done Specialist - Project Manager

United States - Tests: 6 - Portfolio: 1

Effective project manager with excellent analytical and problem solving skills with a passion for improving processes and driving results. Outstanding verbal and written communication skills, works well with all levels of management, and effectively manages teams both internal and cross-functional.

100% Job Success
$33.33 /hr
535 hours

Teri M.

Senior Business Analyst (CBAP), Project Manager (CAPM)

Canada - Tests: 2

MA in Communications and Technology. Hold CBAP and CAPM designations, as well as business process management specialist (bpmS) and an enterprise content management practitioner (ecmP) certifications. My areas of expertise are: critical thinking and situation analysis, process evaluations and improvements, project management and coordination, technical and business writing, requirement elicitation and analysis, and solution validations. I have experience with a variety of ECM platforms such as SharePoint and Oracle UCM, and a variety of management tools such as BaseCamp and MS Project. I've also worked for many years with ERP systems such as PeopleSoft, Oracle, and SAP. All projects involved business process work, in terms of mapping, modeling, and/or re-engineering.

$66.67 /hr
6 hours

Elizabeth C.

Elizabeth C.


Philippines - Tests: 1 - Portfolio: 6

CAREER SUMMARY * A total of 16.5 years of professional experience in food production & services. Twelve (12) years in operations, 1 year in Training Department and 3.5 years in Human Resources Employee Relations * Handled several positions ranging from management, sales, marketing, training, human relations, and logistics. Gained an expertise in time management, training systems, creating training guidelines & procedure for operation, orientation, employee relations, procurement, documentation, scheduling, financial analysis, budgeting, planning, sales building activities, cash handling, inventory and statistical management * Key accomplishments are primarily on process improvements towards increasing efficiency. With proven skills in managing people and enabling teams to meet its Key Performance Indicators (KPIs) * Able to provide Total Customer and Partner Satisfaction or exceeds their expectation of quality, service, cleanliness and value * Knowledgeable in the use of computer applications in MS Office. Practices situational leadership, is noted as a problem solver manager and driven to deliver excellent results

$22.22 /hr
0 hours

Gigi Geronimo

Gigi Geronimo

Experienced Operations and Management Executive

Philippines - Tests: 7

Making a Difference by Challenging Teams, Driving Change and Fostering Innovation. I am a results oriented Director level Executive with over 25 years proven results in operations management. I have the ability to drive operating plans, major projects, programs and initiatives from planning to producing significant bottom line results. A seasoned change agent who creates and delivers a clear vision, I have very solid record on instilling team culture and igniting competitive drive. I also have significant experience and success in leading, managing and continually developing superior business teams.

$50.00 /hr
0 hours

Jenni Abbott

Jenni Abbott

VA, Data Entry, Admin & Real Estate

Australia - Tests: 3 - Portfolio: 1

A Dedicated and technically skilled business professional with a versatile skill set developed through experience as Operations/Office Manager, Senior Property Manager, Software Tester, trainer and installer in a variety of environments, including 9 years in both the IT and the Real Estate Industries. I currently work from home for several small QLD businesses outside of ODesk assisting in bookkeeping, general administration and Real Estate duties. I am looking for either short term contracts or continued work of up to 30 hours a week to complete my client base. I have Certificates in the following: Certificate IV in Bookkeeping Certificate IV in Business I am also a Member of Australian Bookkeepers network. Reliable, honest, hardworking, with a commitment to constant improvement, and a no-task-too menial attitude, I always strive to get the job done. Advanced skills in Xero, Quicken, Microsoft Word, Outlook & Excel, REI Master. Experience with, Console, MYOB, PowerPoint, MS Project, MS Access, Realoz, Multiarray and many more software applications. Skill set Includes * General Bookkeeping * Real Estate Trust accounting * Document creation & Data Entry * Excel spreadsheets and calculations * Accounts Receivable and Payable * Marketing * Design of checklists, forms and processes I am able to Lodge BAS Statements in conjunction with Australian Bookkeepers Association until I obtain BAS Agent Certification at a minimal charge.

100% Job Success
$33.33 /hr
64 hours

Chetali J.

Chetali J.

Financial Advisor / HR Manager / Administration Manager / Project Mgmt

India - Tests: 3 - Portfolio: 2

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship in the field of Finance. I have an experience of more than 7 years in financial accounting, Hr Management and Administration Management. During the last years I have directed strategic positions with high responsibility. I am a proactive, energetic, hands on executive with strengths in direction, strategic planning, problem solving, negotiations, results oriented, team building and people development. Skills that coupled with my communication abilities, versatility and adaptability allowed me to successfully perform in miscellaneous markets and scenarios getting profitable outputs. Expertise developing profitable partnerships and forging global strategies alliances; with a strong track record of bottom-line responsibilities for new business, foreign trade, and marketing strategies. Proficiency in identifying untapped markets and business opportunities both nationally and internationally. I thrive in fast paced, deadline-driven environments. I am a results-oriented manager, with the ability to prioritize time sensitive projects and a successful background working closely with others in order to show achievable results on time. Passion for business, superb communication skills, close relationships with most important companies, solid negotiation and decision making capabilities and a vast business experience, plus a proven knowledge in global markets are my best credentials to face successfully this job´s challenge. I am convinced that my keen business insight and in-depth knowledge of improving business operations while leading strategic planning activities will enable me to achieve your most demanding expectations. Added to this, a transparent communication culture of forthright exchange, social commitment, professional excellence and ethics, and above all, the respect for human life and dignity; are my core values which have enabled me beyond my professional skills, be proud of my actions throughout my life. Finally, I am looking for new challenges aligned with my strengths and expertise; where I can play an important part in the decision-making process, and to successfully achieve the required objectives by using my experience, knowledge, and in particular, personal responsibility and effort, in order to encourage innovation, initiative and teamwork. I would be very pleased to discuss my application further with you at your convenience. Appreciating your very kind attention I close sincerely.

100% Job Success
$16.67 /hr
5,853 hours

Robert Norton

Robert Norton

CEO since 1989, Professional Coach, Advisor and Consultant since 2002

United States - Tests: 5 - Portfolio: 4

I am new to oDesk but can provide many references from my consulting work since 2002. After 33 years experience and 27 as CEO I can solve ANY business problem! Free diagnosis of your challenge. Call (508) 381-8013 9am-5pm ET - Skilled consultant and change agent – Worked with over 100 companies to analyze and improve process, culture and results since 2002 using OCM, BPM, BI and 3 decades of practical management experience at all levels - Visionary - Achieved $156 million annualized sales within 1 year of product launch creating new market. - Value builder - Generated $1+ billion in total shareholder value in career to date. - Operator - Drove sales from zero to $100 million with 26% pretax profit in 5 years; added $35 million to revenue in 1 year, created continue growth and ROI - Entrepreneurial - Founded three companies, introduced innovative multimedia service, and penetrated 72% of market in 18 months. Launched over 100 products in a dozen product lines and in seven different industries - Rapid learner and adaptor who is an exceptionally creative thinker and innovator - Ran product development skunk-works that created five new business divisions in 5 years which exceeded $20 million in sales each, creating $700 million in value. - Can get up to speed on a business and domains in a fraction of the time of most people AREAS OF EXPERTISE Best Practices & Management Systems to create high-performance teams and cultures in small business. CEO Coaching. Executive Coaching. Strategic Planning Marketing and Business Model Design Process Management Software/Product Life Cycle OCM Venture Funding Web Strategy E-commerce Business Intelligence Branding Market Research Software Development Biz Problem Solving . Experienced in many industries including: Management Consulting, Information Services, Software, Internet/e-Commerce, B2B Services, Health Care, Financial Services, Consumer Products, Consumer Services and Personal Development.

61% Job Success
$125.00 /hr
22 hours

Swati P.

Swati P.

Expert Business Analyst, CBAP, BA Trainer, Process Improvement, Agile

India - Tests: 13 - Portfolio: 10

Seasoned Business Analyst, Certified Business Analysis Professional™ (CBAP®), Business Analysis Trainer and CBAP CCBA Trainer and practicing Process/BPM Consultant with extensive IT/Business experience across global clients from varied industries and size). Experience of working across many parts and cultures across the globe such as the U.S., U.K., India, Germany and Australia. I have trained several batches (individuals or small batches) of students from the US, UK and India. I have also trained large size batches from multinational management consultancy and technology services. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.

83% Job Success
$45.00 /hr
1,742 hours

Vasilios K.

Vasilios K.

Visual Basic/Excel Expert

Canada - Tests: 1

Efficiency Specialist Expert in Microsoft Excel / VBA / Macros. Also a business professional with experience in retail, process mapping, process design and system automation. I complete all projects in a timely manner and ensure full satisfaction of every one of my clients. I believe that with the right tools, there is always a more efficient way of doing any job. With that I am continually setting the new standard for which companies operate. I am devoted to increasing efficiency and lowering costs for businesses of all sizes.

$55.00 /hr
0 hours