HR services/Writing/E-Tutoring/Online assistance
Last active: 25 days ago
With an exposure of 10 years in multinational organizations, within diverse workforce and multiple domains at different roles, I have allowed myself to be an outcome-oriented professional. I can wear multiple hats depending on the company's requirement and always ready to take new challenges.
- Operational management: I have experience in managing and handling operations of business domains i.e.., I.T, Call Centre (Inbound/Outbound), BPO, Telecom, US Healthcare, US Real estate, Visa/education counseling, E-tutoring and Recruitment agency.
- Internal Auditing (ISO 9001:2008) - developing SOPs, QMS, SDLC processes and procedures.
- Technical, creative and article writing : I have developed and written user Manuals, Technical guides, Employee handbooks, Employee policy and procedural handbook, E-books, blog posts, product reviews, content writing, SEO articles, research papers and business writing i.e., proposals, newsletter etc.
- Academic writing: I can provide a great help in academic writing specially in making assignments and research projects of BTEC Higher National Diplomas in Business.
- HR Management - I can handle end to end operations i.e.., candidate search from job boards and networking websites using Boolean search, job postings, handling placement and final negotiations, employee orientation, developing KPIs/KRAs, performance evaluation and appraisals, designing retention, employee benefits and training programs.