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Alternative Dispute Resolution Job Cost Overview

Typical total cost of Upwork Alternative Dispute Resolution projects based on completed and fixed-price jobs.

Upwork Alternative Dispute Resolution Jobs Completed Quarterly

On average, 1 Alternative Dispute Resolution projects are completed every quarter on Upwork.

1

Time to Complete Upwork Alternative Dispute Resolution Jobs

Time needed to complete a Alternative Dispute Resolution project on Upwork.

Average Alternative Dispute Resolution Freelancer Feedback Score

Alternative Dispute Resolution Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: August 1, 2015
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  1. Seigrid paulette S.

    Seigrid paulette S.

    Quality Assurance Analyst/Customer Service/Data Entry/Transcriptionist

    Philippines - Tests: 5 - Portfolio: 4

    For 7 years experience in customer service, data entry and quality assurance I want to gain jobs/projects that will enable me to use my strong organizational skills, educational background, and ability to work well with people. I have the ability to complete the assigned tasks of gathering,typing and storing information in a fixed time duration. - Expert in Communications Skills (listening, verbal, written) - High in Analytical/Research Skills - Computer Literate - Good Leadership/Management Skills - Customer service skills (Problem-Solving/Reasoning/Creativity)

    $5.56 /hr
    2,031 hours
    4.55
  2. Katrina Acosta

    Katrina Acosta

    Excellent Customer Service Specialist/ Executive Assistant

    Philippines - Tests: 3

    I've been a customer support representative for more than 3 years. I handled inbound, outbound, email and chat support providing billing and services information, prices and also handled sales. We also process data entry; we get customers information and enter it on our system tools. I've been with the dispute department and risk management team. I covered escalation and help our support to monitor calls for quality assurance. I've been in a Coach track Trainee and handled 17 agents drive them in providing excellent customer service. I have experience in the following line of business: loss management, special services, support Tier 1, support Tier 2, email support, activation team, lost and stolen department I can do Order Processing, Web Research,Lead Verification, Customer Support (billing, outbound, Ticket and Chat). I currently work as an Executive assistant of Vero7. I do general task like research, calls, plotting and setting reminders for task and appointments, email and chat support , customer follow up ) admin work like filtering tickets and assigning to tech, I also set up Email accounts ( hosting service ) for clients. I also manage Odesk, Podio (make sure all in progress task is done by the assign technician). I also track and manage back ups like Acronis, Check Freshbooks if invoice are being paid, make sure Clients are being charge on the service that they have by creating a report on how many emails they got,backup they consume, how many device are backed up then make sure It is included on the client invoice.I also set up recurring bill for clients, do service estimate for leads. I also operate incoming phone calls and make sure to attend the clients need. I also call clients for follow up in regards with job done. I also manage billing issues etc. with our partners like incorrect bill, update billing info, opening ticket for inquiries. I also update the company owner about important information and task done.

    $4.50 /hr
    0 hours
    5.00
  3. Mikel leroi B.

    Mikel leroi B.

    Data Entry & Excel Expert / Business Email Writer

    Philippines - Tests: 7

    • 7+ years of solid off-shore banking expertise, 5+ years of which as manager, with experience across multiple credit card and prepaid debit card functions including activations, customer service, collections, sales, disputes resolution, risk management, identity verification, and negative management. • Performs well under pressure and thrives in a volume-driven and deadline-oriented environment. • Extensive working knowledge on BPO applications including Citrix, Avaya, Cisco, Faxcom, VISA Resolve Online, Mastercom and NICS for credit disputes and chargebacks, Witness, CallCopy, Verint, TransCentra, LivePerson, Lexis Nexis, TSYS and DOS-based applications (FDR, IntelliOne). Proficient in MS Office tools (Excel, PowerPoint, Outlook, Word, Publisher, Access, Lync), Open Office, and Google Drive Forms and Applications.

    $3.99 /hr
    0 hours
    0.00
  4. Jackie Gruhlke

    Jackie Gruhlke

    Marketing, research, recruiting, sales, and administrative assist

    United States - Tests: 2

    In the last 10 years I have been successful in various jobs and industries, many of which were of a secretarial or administrative assistant nature as well as management. I have been responsible for many offices’ overall office administration and greatly enjoyed those positions. Most recently I was employed as the office manager and operations coordinator for a construction business. My responsibilities included scheduling meetings and functions, coordinating staff meetings, answering multi-line phones and transferring clients to the proper employee, creating office documents, and communicating with public and private entities for optimum success of the company and the best representation of the company image. I coordinate all aspects of communication between the office and field staff; participate in payroll, bookkeeping, invoicing, inventory, vehicle fleet management, as well as an array of other tasks. Previously I worked as the office manager at a software company, a secretary at a law office, a personal assistant at healthcare facility, a night auditor and front desk employee at a hotel, an administrative assistant at a communications business, as well as a manager at a local airport. As a child I spent summers helping out with filing documents and various clerical duties at my grandfather’s abstract and title company and this taught me to be highly efficient, organized, detail oriented and how to best communicate well with people. I believe you will find me not only to be a “jack of many traits”, but that I strive to master each skill as well.

    $8.89 /hr
    23 hours
    3.00
  5. Nino D.

    Nino D.

    Attorney | Legal Adviser

    Georgia - Tests: 4

    I am an experienced attorney who has negotiated hundreds of contracts and helped individuals resolve a variety of disputes. I will work quickly to resolve your issue, respond promptly to your communications, and explain the law using plain language. I can assist you with any legal matter, but most of my experience is in business and intellectual property law. My practice is focused on such issues as contracts, startups, business sales, venture capital, patents, trademarks, copyrights, and intellectual property litigation.

    $100.00 /hr
    0 hours
    4.94
  6. Charles janzen C.

    Attorney-at-Law / Legal Counsel

    Philippines

    With dedicated service to clients and a keen understanding of their needs for almost 10 years, I strive to provide quality legal service through my background comprised principally of: Extensive experience in litigation and dispute resolution, contracts and other legal documents, managing global intellectual property matters, and corporate and commercial transactions; Practice in various fields of law namely: civil, criminal, labor, corporate, commercial and intellectual property; and Relevant media background as journalist and researcher, as well as experience in business management.

    $50.00 /hr
    23 hours
    0.00
  7. Carrie M.

    Carrie M.

    Senior Human Resources and Employment Law Specialist

    United States - Tests: 1

    A human resource professional with over 12 years of experience performing work in every facet of the HR function, including 8 years supporting organizations with government contracts and 7 years supporting international organizations. I recently relocated, re-opened my consulting business, and am looking for new opportunities to contribute to the success of an organization. Rate is negotiable and is based on the specific work being performed. I am also open to making a full-time commitment to one organization. The unique perspective combination of a human resource professional and an attorney allows for practical and sustainable solutions that address both what to do and how to do it in a manner that is tailored to company culture, industry, business goals and strategy, and position in the business life cycle. A reliable and dedicated business contributor with sound analytical and management skills. Effective in formulating, evaluating, and communicating proposals and utilizing well researched data to improve processes and realize cost savings. A skilled partner with the ability to effectively assess and communicate complex advice and principles to all levels of an organization. Maintains current knowledge of all labor and employment laws including FLSA, FMLA, ERISA, COBRA, ADA, and ADEA. Skills in developing AAPs and dealing with OFCCP reporting. Comprehensive understanding and experience with implementing OSHA requirements. Able to successfully manage a large workload with competing priorities in a fast-paced environment. Specialties: Employment and Labor Law, HR Policies and Procedures, Employee Relations, Compliance and Risk Management, Mergers and Acquisitions, Government Contracting, Recruitment and Retention, Job Descriptions and Structuring , Training, Organizational Design, Performance Management, Benefit and Compensation Design and Implementation, Conflict Resolution, Project Management, Change Management, Investigations, Contract Negotiations, and Vendor Management

    $40.00 /hr
    0 hours
    0.00
  8. Anand Misir

    Anand Misir

    Fundraising / Project Mgmt / Business Dev / Int'l Law

    Canada - Tests: 2

    Strong analytical and planning skills combined with the ability to coordinate the efforts of many to meet organizational goals. Demonstrated success in driving growth in targeted markets through implementation of key projects. Proven ability to develop sales potential in new market areas. Solid leadership skills: able to build and guide top-performing teams. Adept at communicating with management, vendors, and internal departments to coordinate overall efforts. Strong strategic thinker. Productive and efficient work habits without supervision. Self-motivator with high energy.

    $38.89 /hr
    64 hours
    5.00