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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 535 Appointment Setting projects are completed every quarter on Upwork.


Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

Last updated: October 1, 2015
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Jemmalyn R.

Jemmalyn R.

Data Entry Specialist and Expert Call Center Agent

Philippines - Tests: 2

I have been in the BPO industry for almost two years now as a call center agent and have handled different kind of calls and clients from different accounts. I have experience working as a Technical Support Representative,Health Care Specialist and Customer Care Specialist from the top BPOs here in the Philippines. I always give 100% of my efforts to every task I handle, I learn fast and need only minimal supervision.

$3.33 /hr
0 hours

Kenette Maneje

Kenette Maneje Agency Contractor

Experienced Customer Service Representative

Philippines - Tests: 3

My name is Kenette Maneje, I am 22 years old. With the skills I've fostered and embraced with my experience in customer service, I think I’m a great fit for the role. I make sure all queries of my customers are answered and catered to in a timely manner, may it be billing, account changes and transactions, and mostly anything you can think of in a provider-customer relationship, I've handled it both in mediums of voice, chat and email. I’m big on customer service and have been awarded multiple times for excellent service, I won’t stop at that. I can still grow, and the next customer I’m hoping I find in your campaign

Associated with: Telemarketer Group Philippines™, Telemarketer Group Manila™

$8.00 /hr
0 hours

Joyce M.

Joyce M.

Diverse Experience as a VA, Business and Manufacturing Administrator

Jamaica - Tests: 5

Over the past 15 years, I have acquired extensive experience in various areas of Business Administration. I am a fluent and articulate communicator who is detail oriented, reliable and self-motivated with exceptional interpersonal skills. I currently work as a Virtual Administrative Assistant where I handle online calendar management, schedule meetings and appointments across different time zones, provide assistance with the day to day operations of the business, maintain the company's website as well as prepare and schedule email marketing campaigns using Mailchimp, etc. Prior to this I worked in Inventory Management utilizing Peachtree Manufacturing, providing Point of Sale system maintenance and user support for a Foxpro based system, as well as in providing excellent customer service for international website clientele. For more than half of my professional career (8 years) I also acquired much experience in the areas of general Office Administration and served as the sole Office Administrator for a small (100-150 customer base) business, preparing reports and documents as well as other tasks using Microsoft Excel and Word. I seek to work on projects which will allow me to utilize my skills and experience in these areas while allowing me the opportunity to continue my professional growth.

$11.11 /hr
1,558 hours

Arleen N.

Arleen N.

Japanese Translator JLPT 1, Transcriptionist, Data Entry Specialist

Philippines - Tests: 6 - Portfolio: 3

My 12 years experience in translation includes translations in the fields of automotive manufacturing, disk manufacturing, laws and legal documents and contracts, IT and software development and sales, leisure, travel and tourism, gaming sports, casino, accounting and management and many other more. My core competency and strength as translator lies in the completion of a project in due time and efficient use of appropriate technical terms. I continuously seek background knowledge in various fields for me to have a complete comprehension of what I have to translate and to deliver quality work. I have also gained my skills in transcription, data entry working as assistant to Japanese Expatriates where I developed the value of being goal-oriented. The mantra I use and which is my ultimate goal in every project I take is CLIENT SATISFACTION.

70% Job Success
$11.11 /hr
117 hours

Jun Kevin Flores

Jun Kevin Flores

Customer Service Representative/ Phone Support/ Virtual Assistant

Philippines - Tests: 3 - Portfolio: 1

For almost 4 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

$3.00 /hr
818 hours

Kandis Knight

Kandis Knight

Publicist, Social Media Expert, Published Journalist, Business Analyst

United States - Tests: 6 - Portfolio: 5

Greetings, my name is Kandis Knight ( ), it will be a pleasure to assist with your business needs. In today's competitive market, an experienced social media strategist is what you need, one who is also a master publicist and clearly understands the delicate balance of proper "word choice" and brand reputation. Over the last 15 years, I have developed a wide range of internet marketing techniques based on my experience in journalism, entertainment, guerilla marketing, public relations and social media. My specially designed techniques are used in many layers to help publicize my clients, both small businesses and large corporations. I have worked hard to maintain a Klout score of 60 and an International email database of over 800,000 featuring direct contact to some of the best leaders in business, community, entertainment, sports and real estate. In, addition, I have a social media following of over 20K (Twitter 10,000, Facebook 7,000, LinkedIn 1,000, Myspace 6,000, Instagram 7,000). My core competency lies in helping companies develop their internet profiles and "personas", and teaching companies how to harness the power of the internet. I also serve as a resource to my networks, providing my social media channels with information about my clients and information that can help them in their daily lives. My techniques always positively affect "bottom-lines" due to the aggressive tactics I have learned from years of experience and the extent of the creativity I use to employ my campaigns. I operate a full service social media command center in my home, complete with all necessary office tools and resources to best benefit your campaign, including high speed internet, and Apple products and all necessary printing and monitoring devices. I also have experience in the following areas: Blogging WordPress TypePad Twitter (and many Twitter Management Applications) Live Writer Podcasting Audacity FeedBlitz Bloglines LinkedIn Facebook MySpace Flickr Twitter Ning Pinterest HTML / HTML editors YouTube Digg StumbleUpon Technorati reddit Google and related tools (Analytics, etc.) Camtasia/Screenflow/Keynote/Powerpoint PitchEngine Sprout Social Twellow Microsoft mastery in all packages (Office, PowerPoint, Excel, Access)

$12.22 /hr
0 hours

Marlon Roquid

Marlon Roquid

Certified Outbound Sales, Lead Generation and Appointment Setter

Philippines - Tests: 1

I handle leadership position in the past and chalked 5 years of experience exactly in this area. I am a proven winner and i have both the qualification and skills to become effective in whatever job i take. My ability to adapt to any kind of environment makes me more productive i my work. As a Customer Representative, I was considered as one of the best employee in our company and always been a role model to the newly hired employee.

$8.67 /hr
0 hours

Robertson Mancho

Robertson Mancho Agency Contractor

Appointment Setter - Outbound/Inbound - Data Entry - IT - Networking

Philippines - Tests: 2

Over the last 4 months, I was involved with both Outbound and inbound accounts offering different services that the client offers, mostly sales. I joined oDesk because it offers flexibility that I need right now, having relocated away from the Metro. My competencies are centered to Sales and Marketing, Customer Service and Client Management. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills and knowledge. I currently experience computer skills because I am operating internet cafe making a total of 30 seats.


$4.44 /hr
167 hours