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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 536 Appointment Setting projects are completed every quarter on Upwork.

536

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.26.

4.26
Last updated: September 1, 2015
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  1. Josie Golingab

    Josie Golingab

    Experienced Customer Service Specialist

    Philippines - Tests: 10

    I am a College Graduate, Finished my HRM course at the University of the Cordilleras. And right after graduation i started working in a call center as a Customer Representative. I've been working as a customer service representative for 5 years now and one of the most challenging issues is handling different customers like irate customers, offensive customers and defensive customers. And one key in handling these certain type of customers is having great patience, and ive acquired that from that 5 years experience i had. One thing i'd be proud of is that i can work under pressure.And i have Strong Interpersonal communication skills.

    $6.67 /hr
    0 hours
    0.00
  2. Joyce M.

    Joyce M.

    Diverse Experience as a VA, Business and Manufacturing Administrator

    Jamaica - Tests: 5

    Over the past 15 years, I have acquired extensive experience in various areas of Business Administration. I currently work as a Virtual Administrative Assistant where I handle online calendar management, scheduling meeting and appointments across different time zones, as well as email marketing campaigns using Mailchimp, etc. Prior to this I worked in Inventory Management utilizing Peachtree Manufacturing 2007, Point Of Sale system maintenance using a Foxpro based system, as well as in providing excellent customer service for international website clientele. For more than half of this time (8 years) I also acquired much experience in the areas of general Office Administration and served as the sole Office Administrator for a small (100-150 customer base) business, preparing reports and documents as well as other tasks using Microsoft Excel and Word. I seek to work on projects which allow me to utilize my skills and experience in these areas.

    $11.11 /hr
    1,434 hours
    5.00
  3. Christine P.

    Christine P. Agency Contractor

    Professional Virtual Assistant, Customer Service, and Support rep

    United States - Tests: 4 - Portfolio: 1

    In the past 16 years of work, life, and educational experiences: as a Customer Service, Sales, and Support Representative (by phone, email, ticket, messaging, and fax both B2B and residential), Lead Generator, Student of Marketing Management, and Mom, I have acquired many skills: Microsoft Office, building databases of decision makers, closing a sale, internet research, importance of time management, patience, and more... I am looking forward to our future endeavors, so just let me know exactly how I can help you make your company more profitable. A long term position is preferable, but definitely NOT a deal breaker. As your Professional VA FreelancerI am here to help put you and your company's best foot forward. Being an at home VA Freelancer is my full-time career and I will work hard for you.

    Associated with: oDesk Payroll, ToDoListDone

    $14.00 /hr
    5,616 hours
    5.00
  4. Arleen N.

    Arleen N.

    Japanese Translator JLPT 1, Transcriptionist, Data Entry Specialist

    Philippines - Tests: 6 - Portfolio: 3

    My 12 years experience in translation includes translations in the fields of automotive manufacturing, disk manufacturing, laws and legal documents and contracts, IT and software development and sales, leisure, travel and tourism, gaming sports, casino, accounting and management and many other more. My core competency and strength as translator lies in the completion of a project in due time and efficient use of appropriate technical terms. I continuously seek background knowledge in various fields for me to have a complete comprehension of what I have to translate and to deliver quality work. I have also gained my skills in transcription, data entry working as assistant to Japanese Expatriates where I developed the value of being goal-oriented. The mantra I use and which is my ultimate goal in every project I take is CLIENT SATISFACTION.

    $11.11 /hr
    117 hours
    4.80
  5. Jun Kevin Flores

    Jun Kevin Flores

    Customer Service Representative/ Phone Support/ Virtual Assistant

    Philippines - Tests: 3 - Portfolio: 1

    For almost 3 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

    $3.00 /hr
    668 hours
    0.00
  6. Julio Guerrero

    Julio Guerrero

    Msc.

    Nicaragua - Tests: 9

    Seeking to provide all my knowledge and skills to the benefit of a well established organization that will also allow me to grow professionally, while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness. • Good interpersonal relationships. • Seeking to build a long term career. • Fully accountable for all actions. • Superb writing and speaking skills with emphasis on grammar. • Fully bilingual with neutral accent. • Several corporate courses completed including: Managing teams, Creating a good work environment, Dealing with change, Managing Team metrics.

    $5.56 /hr
    1,374 hours
    3.20
  7. Kandis Knight

    Kandis Knight

    Publicist, Social Media Expert, Published Journalist, Business Analyst

    United States - Tests: 6 - Portfolio: 5

    Greetings, my name is Kandis Knight ( http://about.me/kandisknight ), it will be a pleasure to assist with your business needs. In today's competitive market, an experienced social media strategist is what you need, one who is also a master publicist and clearly understands the delicate balance of proper "word choice" and brand reputation. Over the last 15 years, I have developed a wide range of internet marketing techniques based on my experience in journalism, entertainment, guerilla marketing, public relations and social media. My specially designed techniques are used in many layers to help publicize my clients, both small businesses and large corporations. I have worked hard to maintain a Klout score of 60 and an International email database of over 800,000 featuring direct contact to some of the best leaders in business, community, entertainment, sports and real estate. In, addition, I have a social media following of over 20K (Twitter 10,000, Facebook 7,000, LinkedIn 1,000, Myspace 6,000, Instagram 7,000). My core competency lies in helping companies develop their internet profiles and "personas", and teaching companies how to harness the power of the internet. I also serve as a resource to my networks, providing my social media channels with information about my clients and information that can help them in their daily lives. My techniques always positively affect "bottom-lines" due to the aggressive tactics I have learned from years of experience and the extent of the creativity I use to employ my campaigns. I operate a full service social media command center in my home, complete with all necessary office tools and resources to best benefit your campaign, including high speed internet, and Apple products and all necessary printing and monitoring devices. I also have experience in the following areas: Blogging WordPress TypePad Twitter (and many Twitter Management Applications) Live Writer Podcasting Audacity FeedBlitz Bloglines LinkedIn Facebook MySpace Flickr Twitter Ning Pinterest HTML / HTML editors YouTube Digg del.icio.us StumbleUpon Technorati reddit Google and related tools (Analytics, etc.) Camtasia/Screenflow/Keynote/Powerpoint PitchEngine Sprout Social Twellow Microsoft mastery in all packages (Office, PowerPoint, Excel, Access)

    $12.22 /hr
    0 hours
    0.00
  8. Carolina Mariano

    Carolina Mariano Agency Contractor

    CSR/Telemarketer/Appointment Setter/Virtual Assistant

    Philippines

    I've been a CSR/Telemarketer/Appointment Setter/Virtual Assistant for almost a year, both inside and outside of oDesk. I handled Merchant, SEO or Search Engine Optimization; Appointment Settings for diabetic & health insurance, home warranty, vacuum cleaner, mobile and kennel software; Sales & Financial accounts both inbound & outbound calling; Data Entry. I am a hard working person. I have a positive attitude, focused and determined to success. I will do my best to meet the clients' satisfactions and for the success of any campaign. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills and knowledge.

    Associated with: Globex911

    $4.44 /hr
    182 hours
    0.00
  9. Adrian Landicho

    Adrian Landicho

    Telemarketer,Appointment Setter,Customer Service Rep ,

    Philippines - Tests: 2

    Hi! My name is Adrian Landicho. I've been in the Call Center or BPO industry for 4 years. I have already dealt with different campaigns like lead generation, appointment settings and also sale's. I also have experienced working as a Customer Service and Technical support in different Telecom Companies.I have a strong interpersonal skill, I am very positive person,I am good into sales and also in generating lots of leads and sales in any type of campaign.I am also good in technical support by trouble shooting internet,phone and cable lines. that's all Thank you

    $3.00 /hr
    3 hours
    1.00