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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 566 Appointment Setting projects are completed every quarter on Upwork.

566

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.25.

4.25
Last updated: August 1, 2015
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  1. Jun Kevin Flores

    Jun Kevin Flores

    Customer Service Representative/ Phone Support/ Virtual Assistant

    Philippines - Tests: 3 - Portfolio: 1

    For almost 3 years, I have served the customer service industry of the largest online retail company in the world. And now, I am willing to use this experience in the home-based industry. To summarize, here are my previous work experiences: Position: Subject Matter Expert - Customer Service with Administrative Experience Duration: 2 years (2013 - 2015) My tasks were: - Clarify customer requirements, probe for and confirm understanding of requirements or problem. - Meet customer requirements in a timely fashion. - Confirm customer understanding of the solutions and provide additional customer education as needed. - Prepare complete and accurate work and update customer file. - Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests. - Effectively transfer misdirected customer requests to an appropriate party. - Stay current on products, pricing, promotions, procedures, and other important issues. - Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. - Participate in activities designed to improve customer satisfaction and business performance. - Utilize own judgment to resolve problems or perform research. - Assist in addressing routine and non-routine customer problems. - Operate computer to key and/or verify a variety of complex information. - Perform tasks that are generally not clearly defined and are not part of a regular workflow cycle. Position: Sales and Service Representative Duration: 1 year (2012-2013) My tasks were: - Handles inbound/ outbound emails. - Responds to customer emails using product knowledge. - Resolves customer questions and issues. - Works to build customer confidence in the brand. - When applicable, promotes opportunities for additional products and services.

    $3.00 /hr
    639 hours
    0.00
  2. Julio Guerrero

    Julio Guerrero

    Msc.

    Nicaragua - Tests: 9

    Seeking to provide all my knowledge and skills to the benefit of a well established organization that will also allow me to grow professionally, while being able to utilize my skills for the betterment of the organization with the best use of my dedication, determination and resourcefulness. • Good interpersonal relationships. • Seeking to build a long term career. • Fully accountable for all actions. • Superb writing and speaking skills with emphasis on grammar. • Fully bilingual with neutral accent. • Several corporate courses completed including: Managing teams, Creating a good work environment, Dealing with change, Managing Team metrics.

    $5.56 /hr
    1,374 hours
    3.20
  3. Kandis Knight

    Kandis Knight

    Publicist, Social Media Expert, Published Journalist, Business Analyst

    United States - Tests: 6 - Portfolio: 5

    Greetings, my name is Kandis Knight ( http://about.me/kandisknight ), it will be a pleasure to assist with your business needs. In today's competitive market, an experienced social media strategist is what you need, one who is also a master publicist and clearly understands the delicate balance of proper "word choice" and brand reputation. Over the last 15 years, I have developed a wide range of internet marketing techniques based on my experience in journalism, entertainment, guerilla marketing, public relations and social media. My specially designed techniques are used in many layers to help publicize my clients, both small businesses and large corporations. I have worked hard to maintain a Klout score of 60 and an International email database of over 800,000 featuring direct contact to some of the best leaders in business, community, entertainment, sports and real estate. In, addition, I have a social media following of over 20K (Twitter 10,000, Facebook 7,000, LinkedIn 1,000, Myspace 6,000, Instagram 7,000). My core competency lies in helping companies develop their internet profiles and "personas", and teaching companies how to harness the power of the internet. I also serve as a resource to my networks, providing my social media channels with information about my clients and information that can help them in their daily lives. My techniques always positively affect "bottom-lines" due to the aggressive tactics I have learned from years of experience and the extent of the creativity I use to employ my campaigns. I operate a full service social media command center in my home, complete with all necessary office tools and resources to best benefit your campaign, including high speed internet, and Apple products and all necessary printing and monitoring devices. I also have experience in the following areas: Blogging WordPress TypePad Twitter (and many Twitter Management Applications) Live Writer Podcasting Audacity FeedBlitz Bloglines LinkedIn Facebook MySpace Flickr Twitter Ning Pinterest HTML / HTML editors YouTube Digg del.icio.us StumbleUpon Technorati reddit Google and related tools (Analytics, etc.) Camtasia/Screenflow/Keynote/Powerpoint PitchEngine Sprout Social Twellow Microsoft mastery in all packages (Office, PowerPoint, Excel, Access)

    $12.22 /hr
    0 hours
    0.00
  4. Adrian Landicho

    Adrian Landicho

    Telemarketer,Appointment Setter,Customer Service Rep ,

    Philippines - Tests: 2

    Hi! My name is Adrian Landicho. I've been in the Call Center or BPO industry for 4 years. I have already dealt with different campaigns like lead generation, appointment settings and also sale's. I also have experienced working as a Customer Service and Technical support in different Telecom Companies.I have a strong interpersonal skill, I am very positive person,I am good into sales and also in generating lots of leads and sales in any type of campaign.I am also good in technical support by trouble shooting internet,phone and cable lines. that's all Thank you

    $3.00 /hr
    3 hours
    1.00
  5. Kathryn Hitt

    Kathryn Hitt

    Operations Mgr, Editor, Blogger & Marketing Specialist

    United States - Tests: 5 - Portfolio: 1

    Excellent data entry and grammar skills. Extensive customer service experience. Attention to detail. Current employment is a Buyer/Purchasing Agent for 5 years. Previous was Operations Manager for an over 100,000 sq ft retail store. Extensive Administrative Experience and Human Resources, including payroll entry and records keeping. Confidential record keeping experience. I relish fast paced, quick turn projects and am a self starter, self motivated and do not quit until the project is completed. Rate stated below is due to over 20 years experience. It is negotiable depending on the project and whether short or long term.

    $10.00 /hr
    2 hours
    0.00
  6. Heather C.

    Heather C.

    Accurate, Honest, Reliable Assistant 5 STAR RATING

    United States - Portfolio: 1

    In over 10 years, I've had experience as an Executive Assistant, Administrative Assistant, Personal Assistant, Virtual Assistant, Operations Manager, HR Supervisor, Marketing Assistant and Accounts Payable/Accounts Receivable Supervisor. Promotions and learning new positions were constant in my profession. You will be very satisfied with my services to make your life easier!

    $22.00 /hr
    629 hours
    5.00
  7. Primark Junrei S. Roxas

    Primark Junrei S. Roxas Agency Contractor

    Zendesk Expert | Multitasking CSR | Quality Assurance | Telemarketing

    Philippines - Tests: 3 - Portfolio: 5

    I am a Project Manager and a freelancer, I handle various campaigns based in US, AU, UK and Canada. In these challenging times, it is necessary that one should be well-equipped and has a passion for excellence to be able to deliver the quality performance essential in any field of industry. On the other hand, it is equally important to work in an environment where you can develop your full potential and grow professionally where people relations experience can be fully utilized to improve people's satisfaction and service experience in a challenging environment to achieve the corporate goals while reaping the financial rewards. With this objective in mind, I am presenting to you my professional experience for your evaluation to be considered in your office firm. Here are some of my skills: • Efficient “People, Production and Service Management" • Systematized “Office administration and organization" • Proficient “Computer Literacy" • Quality-assured “Research /Data Gathering Implementation" • Excellent customer service satisfaction • Data entry, Order processing • Telemarketing/CSR both Inbound and outbound • Appointment setting • Email Handling for refund request • Quality Assurance -SEO • Accounts Managing • Live Chat Support • BPO I have been through extensive trainings and seminars that helped me. I can handle and manage things under pressure. I am trained in giving excellent service and maintained a delightful way of communicating with them. With this vast experience and range of skills, I am sure that this will make me an able and qualified candidate for your Office vacancy. Should you need any further information regarding our background and qualifications, please do notify me for you to set an interview session with me.

    Associated with: INTERACTIVE Global Partners Unlimited, MetroLinks Solutions, TrexSEO International Agency

    $5.44 /hr
    8,369 hours
    3.93
  8. Aftab Ahmed

    Aftab Ahmed

    Expert Outbound Sales, Appointment Setting & Data Entry Expert

    Pakistan - Tests: 1 - Portfolio: 2

    I am an energetic individual with 1 year experience and vast understanding of a diverse range of activities related to telemarketing, customer services & Data Entry. I am expert in outbound sales, appointment setting & Data Entry also. I have done Master of Business and Administration (MBA in finance) with major subjects Financial accounting, Financial Management, Cost Accounting, Human Resource Management, Money & Banking, Mathematics and Economics. I am looking for a good opportunity to work in a progressive environment.

    $3.33 /hr
    0 hours
    0.00