Appointment Setters & Call Center Representatives

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Post your appointment setting and scheduling project on Upwork and find talented call center agents and appointment setters, with impeccable English and communication skills, great attitude, a pleasant voice and proper telephone etiquette for your outbound and inbound call center. These experienced professionals can handle large client lists and heavy schedules, write or optimize your B2C and B2B appointment setting scripts, and record and track appointments with your clients and colleagues using Google Calendar, BookFresh or other appointment scheduling software.

Appointment setting is the process of contacting people, organizations or business representatives from a list of potential leads or colleagues to schedule further meetings. On Upwork, the world’s largest online workplace, companies hire friendly and experienced appointment setters to schedule and arrange Skype meetings, face-to-face appointments or webinars, and manage their scheduling software, tapping into their experience with telesales, lead generation, cold calling and appointment-setting techniques.

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Appointment Setting Job Cost Overview

Typical total cost of Upwork Appointment Setting projects based on completed and fixed-price jobs.

Upwork Appointment Setting Jobs Completed Quarterly

On average, 681 Appointment Setting projects are completed every quarter on Upwork.

681

Time to Complete Upwork Appointment Setting Jobs

Time needed to complete a Appointment Setting project on Upwork.

Average Appointment Setting Freelancer Feedback Score

Appointment Setting Upwork freelancers typically receive a client rating of 4.24.

4.24
Last updated: June 1, 2015
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  1. Veltra J.

    Veltra J.

    Professional Executive Assistant

    United States - Last active: 1 day ago - Tests: 3

    Motivated and loyal individual. Dedicated to providing only top quality work. Have experience in a variety of Administrative categories, including but not limited to, executive assistant, article writing, transcription, data entry, real estate administrative coordinating, bill pay, office managing, filing, uploading, scheduling, phone etiquette, email response handling, typing, calendar management for multiple parties, route planning, travel arrangements, google maps, google docs, proposals, accounting, collections, salesforce with lots of customer service experience, and a wide variety of knowledge with Microsoft tools. Willing to learning new things, with quick pick up of new material, excellent at time management while multi-tasking. Stay at home mother, looking to bring in Full time income on a long-term basis.

    $22.22 /hr
    5,555 hours
    4.89
  2. Beverley Vermeulen

    Beverley Vermeulen

    Experienced & Dedicated Full Time Freelance Administrative Assistant

    South Africa - Last active: 1 day ago - Tests: 7 - Portfolio: 2

    Objective: To provide outstanding quality work to meet the unique needs of each client. Why choose me: 1. In the 5 years that I have worked full-time on oDesk, I have maintained an excellent feedback while clocking up over 11000 hours of experience in working remotely. 2. I am a competent Personal Assistant with a knowledge of appointment setting, taking and making calls and managing emails on behalf of my employer. I am familiar with Constant Contact, Netsuite, Quickstart Billing system, Xero Accounting and Box. I have successfully completed projects involving the set up and maintenance of Capsule CRM and Freshdesk. Data capture, mailing list building, email sales/marketing, research and content uploading and website building using GoDaddy, oDesk Team management and reports analysis are some of the many skills I have acquired while working for clients in the United States, United Kingdom, Germany and Canada. 2. Effective communication with my clients ensures an understanding of their objective and outcome. 3. Work well independently and as a team member. 4. Resourceful, detail-oriented, reliable, self-motivated, and willing to learn.

    $18.89 /hr
    12,533 hours
    4.94
  3. Christine P.

    Christine P. Agency Contractor

    Professional Virtual Assistant, Customer Service, and Support rep

    United States - Last active: 1 day ago - Tests: 4 - Portfolio: 1

    In the past 16 years of work, life, and educational experiences: as a Customer Service, Sales, and Support Representative (by phone, email, ticket, messaging, and fax both B2B and residential), Lead Generator, Student of Marketing Management, and Mom, I have acquired many skills: Microsoft Office, building databases of decision makers, closing a sale, internet research, importance of time management, patience, and more... I am looking forward to our future endeavors, so just let me know exactly how I can help you make your company more profitable. A long term position is preferable, but definitely NOT a deal breaker. As your Professional VA FreelancerI am here to help put you and your company's best foot forward. Being an at home VA Freelancer is my full-time career and I will work hard for you.

    Associated with: oDesk Payroll, ToDoListDone

    $14.00 /hr
    4,988 hours
    5.00
  4. Rose Martorell

    Rose Martorell

    B2B Sales Professional - Business Development -Sales Operations

    United States - Last active: 05/23/2014 - Tests: 5

    I am available to business so I may assist you in identifying and selling to your targeted markets. I have the experience to get to the decision maker in an organization and to garnish information which is needed to qualify the company as a viable prospect. I have worked face-to-face with top tier management as a sales closer. As your business development partner I maintain a professional manner in all communication so as to reflect positively upon your organization. For 20 years I have maintained a virtual office and have all the technology, hardware, and software to run an efficient office. I will consider work on trial for you to see if we are a fit! My ultimate goal is to partner with a company for full time, long-term employment. Rose

    $26.67 /hr
    3,120 hours
    4.87
  5. Lea E.

    Lea E.

    Appointment Setter B2C/B2B/Telemarketer/Web Research/Data Entry/CS

    Philippines - Last active: 1 day ago - Tests: 2

    *Telemarketing(B2B & B2C), Pre Sales Calling, Web/Internet Research, Appointment setting, Lead verification specialist, Outbound Collection Specialist, Customer Service Support are my main expertise. I am a goal driven individual and Client's satisfaction is my core success!

    $13.33 /hr
    6,368 hours
    4.99
  6. Winter Jackson

    Winter Jackson

    Sales Expert /Marketing/ Technical Recruiter

    United States - Last active: 1 day ago - Tests: 2 - Portfolio: 1

    The past few years I have been working with start-ups and established businesses out of San Francisco, Boston, Chicago, and New York City! I've had the incredible and never-ending opportunity to wear many different hats along the way. Although I specialize in Sales/Marketing/Customer service, I have worked along side some very talented, up and coming and well established business owners to help accelerate their success by taking on projects in Business Development, Networking, Research and Development, Lead Generation, Data Entry, Recruiting, Sourcing, Pre-screening and Training new hires. I am not only the top sales representative in any company I work for, but also flourish in being creative and versatile. If you are looking for help in getting your company off the ground or heading in a successful direction, please feel free to contact me. Let's put our heads together and make an impact!

    $20.00 /hr
    4,588 hours
    5.00
  7. Heather Noe

    Heather Noe

    Transcription/Typist

    United States - Last active: 1 day ago - Tests: 11 - Portfolio: 1

    Hello, hello! Are you looking for a fast, reliable and detail oriented person to do your transcription work? I can guarantee you fast and accurate results of any type of transcribing work you need. I believe communication is the key to a successful relationship between client and contractor. I keep in contact with my clients on a regular basis and adjust to their needs. I have been fortunate enough to become the "Fearless Transcriptionist" of CatalystMLM and have transcribed some amazing interviews (please see portfolio section below for details). I have open availability 7 days a week 24 hours a day. If you want your job done right contact me! Some of my other skills include: Proficient in Microsoft office 2007 applications (word, power point, and excel) Certificate for Proficiency in Payroll Accounting Peachtree and Quickbooks Legal Research and Writing Internet Research Typing Skills 90 wpm

    $13.33 /hr
    1,445 hours
    4.91
  8. Joanna Marie Robles

    Joanna Marie Robles

    Client Relations Manager

    Philippines - Last active: 5 days ago - Tests: 6 - Portfolio: 1

    Responsible for managing Team Leaders in a home based call center with a total number of 30 employees. The task includes managing client campaigns including full campaign set up (pulling leads, preparing all systems to be used, selecting and training primary and back up callers) and relationship building (setting up weekly client meetings to review all aspects of the account. On the management side, the job also entitles overseeing accounts managed by Team Leaders to ensure 120% of goals are met in terms of dials and appointments, and that training is in line with associate needs.

    $16.67 /hr
    3,315 hours
    5.00
  9. Joyce M.

    Joyce M.

    Diverse Experience as a VA, Business and Manufacturing Administrator

    Jamaica - Last active: 1 day ago - Tests: 5

    Over the past 15 years, I have acquired extensive experience in various areas of Business Administration. I currently work as a Virtual Administrative Assistant where I handle online calendar management, scheduling meeting and appointments across different time zones, as well as email marketing campaigns using Mailchimp, etc. Prior to this I worked in Inventory Management utilizing Peachtree Manufacturing 2007, Point Of Sale system maintenance using a Foxpro based system, as well as in providing excellent customer service for international website clientele. For more than half of this time (8 years) I also acquired much experience in the areas of general Office Administration and served as the sole Office Administrator for a small (100-150 customer base) business, preparing reports and documents as well as other tasks using Microsoft Excel and Word. I seek to work on projects which allow me to utilize my skills and experience in these areas.

    $11.11 /hr
    1,082 hours
    5.00
  10. Saz A.

    Saz A.

    Expert Technical Recruiter/ Staffing Sales

    Pakistan - Last active: 1 day ago - Tests: 8 - Portfolio: 4

    My skill set spans both HR and Sales. I specialize in candidate sourcing and recruiting, along with policy and procedure development and performance appraisals. I am available for long or short term, part-time consulting assignments that focus on full-cycle recruiting and development of staffing processes. I have a paid LinkedIn Recruiter Lite membership; access to major US Major job boards and employ advanced Boolean search tactics. Typical positions I have recently recruited for include Java Programmers, QA, Business and Applications Analysts, Field Engineers, CCNA, MCSE certified Systems and Network Engineers, Solutions Architects, Datacenter management and engineers, Web design and e-commerce marketing roles. Technical skills recruited for include: Linux, Windows OS, Mac OS, Ruby, Ruby on Rails, Python, Java, C, C++, C#, JavaScript, Clojure, Objective-C, Cocoa, PostgreSQL, LAN/WAN, TCP/IP, Client/Server architecture, Web design and development, Network and Data Center Operations.. Fully equipped home office including dedicated business phone, high speed internet and Skype.

    $13.33 /hr
    1,271 hours
    4.70