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BPO Call Center Job Cost Overview

Typical total cost of Upwork BPO Call Center projects based on completed and fixed-price jobs.

Upwork BPO Call Center Jobs Completed Quarterly

On average, 10 BPO Call Center projects are completed every quarter on Upwork.


Time to Complete Upwork BPO Call Center Jobs

Time needed to complete a BPO Call Center project on Upwork.

Average BPO Call Center Freelancer Feedback Score

BPO Call Center Upwork freelancers typically receive a client rating of 4.42.

Last updated: September 1, 2015

Popular BPO Call Center Searches

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  1. Syed Noor E Mostofa

    Syed Noor E Mostofa

    dataentry,customaer service,telemarketing,microsoft office

    Bangladesh - Tests: 2

      Career Objective: To provide the organization the highest possible marketing output that would position the company to set up a long term image in the competitive market. Career Summary: Sales Man with more than 2 years of sales and distribution experience. Expertise in setting up distribution channel. Specialization: Fields of Specialization Description Consumer Durables - Sales & Marketing   Quick learning ability Prepare business plan and introduce a new brand in market. Young, energetic, enthusiastic and self-motivated. Good communication and interpersonal skills. Good analytical skills in problem solving area. Ability to work under pressure. Open minded to adapt with new and challenging situation.  

    $3.33 /hr
    0 hours
  2. Leilani B.

    Leilani B.

    Pro Customer Service/Call Center and Admin Tasks

    Philippines - Tests: 7

    More than 8 years of Call Center & Admin work. Inbound/Outbound: Sales, Customer Service, Collections & Risk Management. Expert in Virtual Assistance, Chat/Email/Phone Support, Tickets, Research & Leads Verification. *Real Estate Industry *Health/Life Insurance *Call Center Industry *Training/Education *IT Products *Banking Industry CRMs/Tools Used *Zendesk *Zoho *Cloudia *Surancebay *Salesforce *Sugar *MS Outlook *Visio *Prezi *Google Docs *Freshdesk *Lime Light *GoDial *Ring Central *Fleetmatics *Phonevite *Acceptpay *Engin *LiquidPlanner

    Groups: Pro Customer Service

    $6.67 /hr
    3,557 hours
  3. Zarah Fretzie Loteria

    Zarah Fretzie Loteria

    Team Leader,Expert CSR, Transcriptionist and Quality Assurance Analyst

    Philippines - Tests: 9 - Portfolio: 1

    Passionate and hardworking! If you're looking for QUALITY WORK I'm the one for the job! For the past 7 years, I certainly made an impact in terms of monitoring QUALITY calls for a financial institution. I have a wide array of experience in terms of training and supervising people. Six Sigma Trained Yellow belt. Speaks and writes fluent English.

    $4.00 /hr
    2,005 hours
  4. Michael C.

    Michael C. Agency Contractor

    Operations Manager, Project Manager, Six Sigma Master Black Belt

    Philippines - Tests: 24 - Portfolio: 4

    Recognized throughout my career for being a visionary and innovative leader, leveraging knowledge of reporting, feedback, engagement and planning to significantly increase productivity and achieve targets and long term goals and seeking a position in your company, bringing 12 years of working experience, management and leadership. I will be able to help you with the following: - Operations Management - Project Management - Lean Six Sigma / Process Improvements - Call Center Consulting / Call Center Setup / Campaign Broker - Crowdsourcing & Crowdfunding - Business & Management Consulting - Reporting & Business Analysis - Customer Service, Sales Training & Quality Assurance - Workforce and Scheduling - Admin Setup (Salesforce, Five9, Zendesk, ZohoCRM, etc) - Technical Training & Product Training - Training Modules and eLearning Courses Author - Technical Skills (Level 1 - 3 Tech Support Expert) - Internet Marketing (Adlinkr, Response360, Constant Contact, PureSend etc) - Web Development (Wordpress, Joomla, etc) - Web Design, SEO, Web Hosting, VoIP, Call Center and other services Glad to be of service!

    Associated with: Performance 360 Solutions OLD, Performance360 Solutions Inc

    $22.22 /hr
    7,303 hours
  5. Tricia marie D.

    Tricia marie D. Agency Contractor

    Customer Service/Risk Management Analyst/Data Entry Specialist

    Philippines - Tests: 3 - Portfolio: 2

    Providing outstanding work for over 5 years of experience in customer service and aiming to provide excellent service, quality service to those seeking professional assistance in the least amount of time. You are looking for someone who provide quality outputs promptly to clients. Let me help you in your needs. Objectives: to get the job done exceptionally. to learn more skill for self-development. to gain more experience.

    Associated with: 3KIDS Customer Support Agency

    $7.78 /hr
    585 hours
  6. Christine F.

    Christine F. Agency Contractor

    Customer Services Representative

    Philippines - Tests: 5

    I've been in the industry for 4 years and I've learned that the job of a call center agent can be very hectic and pressure-filled. Shift timings are also common with most centers working 24/7. As a call center agent you must have a pleasant and friendly mannerism where you would build rapport to your clients. Should have the ability to comprehend, capture as well as interpret basic customer information, to treat people with respect under all circumstances, instill trust in others besides upholding the values of the organization. I started as an agent and after 3 months I was promoted as a Subject Matter Expert (SME). After 5 months in my position as SME, our account is in need of a Consumer Resolutions Officer(CRO). I applied for the position and fortunately got the post. I've learned to meet tight deadlines, high level of motivation, be more effective, more skilled, to work well as part of a team- to exhibit objectivity and be open-minded towards the ideas and views of others, give as well a welcome feedback to newbies, contribute to building team spirit, aid others to succeed and a lot more. My Commitment is to provide what you need to bring the business to a higher competitive level that will help showcase your products or services to your mark.

    Associated with: JobHub

    $5.56 /hr
    3,393 hours
  7. Marivic Tungcul

    Marivic Tungcul Agency Contractor

    Quality Analyst,Researcher,Data Entry,Customer Service Rep,Freelancer

    Philippines - Tests: 7

    I am a hardworking person and see to it that i do finish jobs assigned to me on or before deadlines. I make sure that i do quality work together with efficiency. I love critics. It makes me more inspired to do my best. I love working with team towards achieving set goals.

    Associated with: M&R Apex Outsourcing

    $4.44 /hr
    1,099 hours
  8. Wilfredo L.

    Wilfredo L. Agency Contractor

    Customer Support Specialist / Executive Assistant

    Philippines - Tests: 8 - Portfolio: 6

    Over the last 8 years I have been an Executive Assistant, Technical Support and Customer Support. With these mixed experiences, I have developed that ability to work through scheduled deadlines and meeting them with excellence. As proven my track records inside Odesk with the work history I have here that I have provided quality support for my clients. Having me around would provide you and your company a great valued asset to have.

    Associated with: Express Innovative Solutions

    $6.67 /hr
    1,035 hours
  9. Pham B.

    Pham B.

    Vast Bookkeeping, Real Estate & Cust Svc experience

    United States - Tests: 5

    I am looking for a work from home opportunity where my real estate, sales, customer service and/or accounting experience can be an invaluable asset. I started my career in the accounting field and worked part time as an Real Estate Broker's assistant. I went on to obtain my NYS Real Estate agent's license and later my Broker's license. With that license under my belt I delved into the Real Estate industry full time and helped launch a property management division of a boutique Real Estate firm in Upstate NY. I am looking to work with an individual/company that could use 15-30 hours of my experience for the very competitive rate I offer. I am best when building businesses, and although I can no longer dedicate 70 hours a week to my career as I did before I became a wife and mother, I still enjoy setting, meeting and exceeding the goals of myself and my clients.

    $12.17 /hr
    171 hours
  10. Michelle M.

    Michelle M. Agency Contractor

    Virtual Assistant/CSR/Telemarketer w/ 23 years experience

    United States - Tests: 4 - Portfolio: 1

    With over 23 years experience and based in the USA, my expertise is in telemarketing, data entry, customer service, and email management, working with both small start up businesses and large companies. With courtesy, swiftness and reliability, I can take care of all of your business needs. Years spent as a call center manager has given me a special talent for smoothing ruffled feathers and achieving complete customer satisfaction. I take a personal stake in every business I work with, and always strive to help you reach your goals. Your struggles and challenges become my own, as I take the initiative to help you uncover solutions to any problem you may be facing. You are not going to find that level of loyalty and commitment from any other Freelancer. Over the course of my career, I have been involved in every aspect of running a business. From email management to employee management, I have the experience to handle all of your needs. I do respect that your company is unique, and will be able to customize my virtual assistant services to suit what you and your business require. Entrusting someone with your delicate business needs is a scary prospect, but a necessary one if you want to be successful. I am that person you can trust to handle your business in the same way that you do. Don’t take chances with inexperience, the risk is too high. Put your business in the hands of someone who has the experience to handle it.

    Associated with: Valued HR

    $20.00 /hr
    0 hours