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Call Center Management Job Cost Overview

Typical total cost of Upwork Call Center Management projects based on completed and fixed-price jobs.

Upwork Call Center Management Jobs Completed Quarterly

On average, 18 Call Center Management projects are completed every quarter on Upwork.

18

Time to Complete Upwork Call Center Management Jobs

Time needed to complete a Call Center Management project on Upwork.

Average Call Center Management Freelancer Feedback Score

Call Center Management Upwork freelancers typically receive a client rating of 4.43.

4.43
Last updated: July 1, 2015

Popular Call Center Management Searches

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  1. Tasha Lindsey

    Tasha Lindsey

    Experienced Human Resources, Payroll, Customer Service Project Manager

    United States - Last active: 1 month ago - Tests: 2

    Self-directed and motivated project leader with 15+ years' experience in Human Resources, Payroll, Recruiting, Project Management, Customer Service and Account Management. Excellent organizational skills and extremely detail oriented. I am hardworking and a fast learner with good communication skills and a strong background in quality, process improvements event support and training.

    $17.00 /hr
    6 hours
    5.00
  2. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Last active: 14 hours ago - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,726 hours
    5.00
  3. Arthur Jhon Alipante

    Arthur Jhon Alipante Agency Contractor

    Sales and Support Agency Manager

    Philippines - Last active: 27 days ago - Tests: 3 - Portfolio: 1

    I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

    Groups: Pro Customer Service

    Associated with: Spring Events and Productions Group Inc.

    $20.00 /hr
    1,272 hours
    5.00
  4. Ellen B.

    Ellen B.

    VA Specializing in Social Media Management

    United States - Last active: 3 months ago - Tests: 7

    I have been a Virtual Assistant and Social Media Manager for nearly 3 years. I have been the Administrative Assistant to the CFO of a large oil corporation in the past. I have nearly 8 years of direct customer service experience as well as extensive knowledge in conflict resolution and customer retention. I have also done ghost writing, original content creation (both writing and graphic design) as well as much, much more. I have a considerable amount of experience with many different platforms and applications. I am proficient on both Microsoft & Mac OS, experienced in all Office Applications as well as the Adobe Creative Suite. I have a passion for helping others to build their business to be successful and I believe I do that by being available, interested and engaged with you and your industry. I can take many of the montonous tasks off your plate so you can focus on bigger picture business and product development. I would love to connect with you and see how I can help you to build your business and balance life and work. Feel free to contact me via oDesk, and if you would like to see some of my work, content or services, visit my website at www.ellenbarcher.com. Thank you.

    $13.33 /hr
    88 hours
    5.00
  5. Marisol A. Casad

    Marisol A. Casad

    Admin Specialist

    Bolivia - Last active: 14 hours ago - Tests: 8

    Business professional with years of experience and unique combination of technical skills, business leadership and managerial experience. Bachelor's degree in Business Administration from Southern Oregon University. Fluent in English and Spanish.

    $7.78 /hr
    4,045 hours
    4.38
  6. Adrian A.

    Adrian A.

    Smart Consultancy & Outsourced Support Management

    Philippines - Last active: 1 month ago - Tests: 5

    I am an experienced Outsourcing and Business Consultancy professional of over 14 years. I have worked in multiple disciplines across the broad spectrum of Outsourcing Operations and Business Consultancy. I have significant experience in working with the worlds most respected companies. Specialties: Expertise in managing multiple lines of business for Outsourcing companies. Also well versed in implementation and initial set up of Shared Services and Operations teams. If my abilities meets your needs, I would greatly appreciate the opportunity of speaking with you personally at your earliest convenience. Thank you very much for your time and any consideration you may give me.

    $33.33 /hr
    0 hours
    0.00
  7. Jhanese Tamani

    Jhanese Tamani

    data entry

    Philippines - Last active: 05/07/2014 - Tests: 2 - Portfolio: 1

    I am looking for freelance work opportunities where I can apply my skills and abilities:-Excellent research, analytic, administrative and multi-tasking skills.-Ability to meet deadlines and work both independently and as a team.-Flexibility, professionalism and a positive attitude.-Ability to communicate in English clearly and effectively, both verbally and in written format.

    $3.33 /hr
    2,105 hours
    0.00
  8. Aristotle Ponsica

    Aristotle Ponsica Agency Contractor

    Assistant to the Project Manager

    Philippines - Last active: 01/18/2014 - Tests: 6

    Each assignment is an opportunity in itself which gives me a chance to share my talents and skills. Over the last 5 years, I have gained huge experiences in handling a team in Customer and Technical Service. Commenting on Forums, Excel, Power Point, Social Media Management, Creating Facebook Groups and Fan Page etc are few of my things I can do anytime. My main objective is to work to a state of perfection to achieve the buyer’s trust, satisfaction, provide excellent service, with timely, accurate, and professional results

    Associated with: Techno Workers

    $4.00 /hr
    389 hours
    0.00
  9. Joseph Czerkies

    Overseas call center consultant

    United States - Last active: 01/31/2013

    I am a hard worker that is trying to maximize my career and experience. My undergrad is in organizational behavior from Northwestern University. My experience is getting call centers set up and successful, especially those that are overseas. Hiring, terminating, creating metrics, creating teams, and setting up a call center department are some of the ways I can help your company get its call center successful.

    $33.33 /hr
    530 hours
    0.00
  10. Aftab Ahmed

    Aftab Ahmed

    Expert Outbound Sales, Appointment Setting & Data Entry Expert

    Pakistan - Last active: 1 month ago - Tests: 1 - Portfolio: 2

    I am an energetic individual with 1 year experience and vast understanding of a diverse range of activities related to telemarketing, customer services & Data Entry. I am expert in outbound sales, appointment setting & Data Entry also. I have done Master of Business and Administration (MBA in finance) with major subjects Financial accounting, Financial Management, Cost Accounting, Human Resource Management, Money & Banking, Mathematics and Economics. I am looking for a good opportunity to work in a progressive environment.

    $3.33 /hr
    0 hours
    0.00