Call Center Management Professionals & Consultants

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Call Center Management Job Cost Overview

Typical total cost of Upwork Call Center Management projects based on completed and fixed-price jobs.

Upwork Call Center Management Jobs Completed Quarterly

On average, 18 Call Center Management projects are completed every quarter on Upwork.

18

Time to Complete Upwork Call Center Management Jobs

Time needed to complete a Call Center Management project on Upwork.

Average Call Center Management Freelancer Feedback Score

Call Center Management Upwork freelancers typically receive a client rating of 4.43.

4.43
Last updated: July 1, 2015

Popular Call Center Management Searches

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  1. XinYin Qin

    XinYin Qin

    Translator, Sales/Marketing Expert,MBA,ERP Expert

    China - Last active: 1 day ago - Tests: 74 - Portfolio: 67

    Professional Translator. Professional Business and Technical Translation Expert. Best Skills on Simplified Chinese, Traditional Chinese translation. Good Culture Background knowledge : China Mainland, Hong Kong, Taiwan and Singapore. Best Skills on Marketing and Outbound Sales Best Network and Resource to Expand Your Business in China mainland. Include Online Business Promotion & Offline Business, Such as All Kinds of Out-Sourcing Marketing , iOS or Android App marketing and etc. Low Cost, High Quality Customer and Considerable Market Share Get For You. Market Research Expert for Web Research, Sourcing, Cold Calling Help you to find most valuable information and supplier in China. A Good Sourcing Agent in China. Customer Service Expert A Best Virtual Assistant. Best Assistant to Localize Your Business in China Mainland & Hong Kong. Database Expert, Best Skills on SQL Server 2012. Business Intelligence Professional

    $20.00 /hr
    2,662 hours
    4.96
  2. Tasha Lindsey

    Tasha Lindsey

    Experienced Human Resources, Payroll, Customer Service Project Manager

    United States - Last active: 1 month ago - Tests: 2

    Self-directed and motivated project leader with 15+ years' experience in Human Resources, Payroll, Recruiting, Project Management, Customer Service and Account Management. Excellent organizational skills and extremely detail oriented. I am hardworking and a fast learner with good communication skills and a strong background in quality, process improvements event support and training.

    $17.00 /hr
    6 hours
    5.00
  3. Czarina T.

    Czarina T. Agency Contractor

    Project Manager, Recruiter, Customer Service Trainer

    United States - Last active: 8 hours ago - Tests: 7 - Portfolio: 3

    Currently supporting a few key teams for the oDesk Corporation, my portfolio includes past experience in several key roles: Project Manager, Team Lead, Technical Recruiter, HR Manager and Operations Manager. I have been very lucky to have worked with oDesk's key leaders. For the last few years of my life, I have lived and breathed oDesk. I welcome greater challenges as I believe this opens an opportunity to do my part in helping a company's growth. I am driven, relentless, and sincerely believe that sleeping is overrated. Please do not hesitate to reach out to me for opportunities, or even just to discuss on how you can leverage oDesk to work for you.

    Groups: MediaPiston Writers, oDesk Website Project Consultants

    Associated with: oDesk Payroll

    $30.00 /hr
    11,740 hours
    5.00
  4. Victoria Thomas

    Victoria Thomas Agency Contractor

    A professional VA with extensive experience in virtual team management

    Portugal - Last active: 28 days ago - Tests: 14 - Portfolio: 3

    I am an experienced Virtual Assistant, regularly serving clients in the UK, US and Australia. Originally from the UK, I have supported all levels of management, from supervisor through to CEO, and have a well established reputation for being a loyal, disciplined, hard-working and capable employee. I am very experienced in recruiting, coordinating and managing multiple teams for high-pressured campaigns, ensuring specialist skills, research, data-entry, mail/sms outreach is performed in the most time-efficient, cost-effective way. I am experienced in project management tools such as Basecamp, regularly use wordpress, write blogs, articles, and business related reports and content, and have excellent research, customer service and business administration skills such as invoicing, web testing and web content, diary management and more.

    Associated with: Elite Writing Services

    $27.78 /hr
    1,523 hours
    5.00
  5. Brittani Foga

    Brittani Foga Agency Contractor

    Jane of All Trades

    United States - Last active: 2 days ago - Tests: 6

    I am currently a business student at Indiana Tech. I am seeking a position that will help me gain new skills and further my experience for my future career goals. I am a very enthusiastic and highly self-motivated person with a detail-oriented personality. I am dedicated to every task I take on and I am always willing to go the extra mile. I am not afraid of a challenge and I am always willing to learn new things. I embrace each new obstacle as a chance to further my career. I am very dependable and I am always willing to go above and beyond to finish the task at hand. I am looking for a challenging new position to help me gain new skills and experience.

    Associated with: Sage Consulting Services, oDesk Payroll

    $18.89 /hr
    5,485 hours
    4.99
  6. Arthur Jhon Alipante

    Arthur Jhon Alipante Agency Contractor

    Sales and Support Agency Manager

    Philippines - Last active: 6 days ago - Tests: 3 - Portfolio: 1

    I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

    Groups: Pro Customer Service

    Associated with: Spring Events and Productions Group Inc.

    $20.00 /hr
    1,272 hours
    5.00
  7. Greg Farkas

    Greg Farkas

    Sales Manager/Telemarketing/Appt. Setting/CSR/VA/Freelance Consult

    United States - Last active: 06/19/2014 - Tests: 3

    I am an experienced call center manager. I've been working for 14 years in a call center industry and I am the BEST in what I do. I consistently received superior performance evaluations for my contribution to our team's successful sales record. Also, I have strong problem solving and resolution tactics. I can assure you that I will become an asset to your company and help you maximize your profit.

    $23.33 /hr
    156 hours
    5.00
  8. Ellen B.

    Ellen B.

    VA Specializing in Social Media Management

    United States - Last active: 2 months ago - Tests: 7

    I have been a Virtual Assistant and Social Media Manager for nearly 3 years. I have been the Administrative Assistant to the CFO of a large oil corporation in the past. I have nearly 8 years of direct customer service experience as well as extensive knowledge in conflict resolution and customer retention. I have also done ghost writing, original content creation (both writing and graphic design) as well as much, much more. I have a considerable amount of experience with many different platforms and applications. I am proficient on both Microsoft & Mac OS, experienced in all Office Applications as well as the Adobe Creative Suite. I have a passion for helping others to build their business to be successful and I believe I do that by being available, interested and engaged with you and your industry. I can take many of the montonous tasks off your plate so you can focus on bigger picture business and product development. I would love to connect with you and see how I can help you to build your business and balance life and work. Feel free to contact me via oDesk, and if you would like to see some of my work, content or services, visit my website at www.ellenbarcher.com. Thank you.

    $13.33 /hr
    88 hours
    5.00
  9. Irene victoria D.

    Irene victoria D.

    Technical Writer | Operations Manager

    United States - Last active: 8 hours ago - Tests: 9 - Portfolio: 1

    Experienced manager with a Master's Degree in Business Administration and a Bachelor's Degree in Industrial Engineering. * Operations and Team Management * Chargeback and Dispute Management * Procedure and Instruction Manual Documentation * Use Case Documentation * Editing, Formatting and Designing Guidebooks, User Manuals, and eBooks * Business Support Management * Kaizen, 5S, Process Improvements, Cost Savings * Call Center Management * Project Management * Customer Service * Office Administration I excel at creating clear, detailed, and concise documentation including user manuals, training manuals, system manuals, use case documentations, guidebooks, and company policy manuals in various industries. I work diligently to provide excellence in my professional endeavors and have gained reputation for my attention-to-detail skill, integrity, and results-driven work ethic.

    $33.33 /hr
    3,138 hours
    4.95
  10. Doug Hiatt

    Doug Hiatt

    Customer Service/Live Chat

    United States - Last active: 1 month ago - Tests: 3 - Portfolio: 1

    Hello, I’m interested in bringing my work experience and enthusiasm to a position with in your Company and am submitting my current resume for your review. See resume at: http://www.doughiatt.com My employment experience described in my resume, has given me valuable insight into the complexities and challenges of a working environment. I am very comfortable interacting and communicating with a diverse team. MA Personal Lines Producer - NPN# 1980153 Thank you for your consideration.

    $16.67 /hr
    4,440 hours
    5.00