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Call Handling Job Cost Overview

Typical total cost of Upwork Call Handling projects based on completed and fixed-price jobs.

Upwork Call Handling Jobs Completed Quarterly

On average, 180 Call Handling projects are completed every quarter on Upwork.

180

Time to Complete Upwork Call Handling Jobs

Time needed to complete a Call Handling project on Upwork.

Average Call Handling Freelancer Feedback Score

Call Handling Upwork freelancers typically receive a client rating of 4.49.

4.49
Last updated: September 1, 2015

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  1. Ezekiel Del Mundo

    Ezekiel Del Mundo Agency Contractor

    Appointment Setting, Lead Generation and Customer Service Expert

    Philippines - Tests: 2 - Portfolio: 3

    I have 4 years of experience in Lead Generation and Appointment Setting. I also do web research, data entry, phone survey and virtual assistance. I was able to support different businesses such as software, hardware, information technology, real estate, financial, medical, merchants and business services from US, Canada, UK, Australia and the Asia Pacific. I want to help my clients achieve their goals in their telemarketing projects.

    Associated with: L.D. Call League Telemarketing

    $7.78 /hr
    0 hours
    0.00
  2. Arthur Jhon Alipante

    Arthur Jhon Alipante Agency Contractor

    Sales and Support Agency Manager

    Philippines - Tests: 3 - Portfolio: 1

    I am currently serving as a Customer Support specialist at gTeam FZ LLC providing valuable phone, chat, and ticket-based assistance in business software solutions in the fields of Human Resources and Payroll Management, Profitability and Cost Management Solutions, Mobile Field Service and Workforce Optimization, Portfolio and Management Solutions, and Enterprise CRM Solutions. I have also heavily engaged in the same position in providing Platinum Support in the same fields. I am also an Agency Manager at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. with heavy Sales and Marketing experience for consumer and enterprise customers, as well as thoroughly handle after-sales support to all clients. I have previously served as a Software Engineer for over 5 years with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., as well as fulfilled a leadership role to lower support tiers of the CSSC group which handle global consumer and enterprise customers of the company, with concentrations on US and EMEA customers to which our business are very relevant. I have also previously served as an Operations Manager of HardShop Labs LLC, with the responsibility of technical, management, staff, and business leadership of SEO specialists that deliver Quality Backlink Building and Article Writing. This experience has provided me early but timely experience in managing on-site and remote workers in meeting the company's vision.

    Groups: Pro Customer Service

    Associated with: Spring Events and Productions Group Inc.

    $20.00 /hr
    1,272 hours
    5.00
  3. Marichu S.

    Marichu S.

    Certified CISCO, MCP/Network Engineer

    Philippines - Tests: 9

    Having acquired a degree in Computer Engineering in 2006, I have had some 6 years of rewarding professional career in the areas of technical support on hardware and software systems, networking and sales with major engineering and business process outsourcing companies in Manila, Philippines, including a brief stint with the United Nations Office in Bangkok, Thailand. I dealt with colleagues and clients of multi-cultural background from affiliate offices globally, including the United Kingdom, the United States, the Middle-East, Australia, China, Hong Kong, Thailand, Malaysia and the Philippines. I have acquired a certification in ITIL, MCP, and CCNA. During my university years, I have also worked as an administrative assistant with various private companies where I have proven a reputation of an efficient team member with well-regarded planning and organizing skills. My adventurous spirit inspires me to explore new avenues. I have travelled to key cities in Asia, the Middle-East, and Europe. Thanks to oDesk! Though I have just recently joined the network, I know I can continue developing my professional aspirations while at the same time fulfilling my personal career as a wife and a mom! :-)

    $6.00 /hr
    427 hours
    5.00
  4. Clifton Hill

    Clifton Hill

    Seasoned Professional Customer Service Rep

    United States - Tests: 4

    I'm a highly skilled, motivated and easy going person. I like the technical aspects of things which has led me into anything dealing with electronic communications, computers and customer service. Great at multitasking, and generally available all times of day when free. With 5+ years of professional customer support services online through companies such has Rogers Communications, Sprint and Intuit TurboTax, I am fluent in modern technical terms, electronic communications, account management, tech support, trouble shooting and much more. Over 10 years experience in the Microsoft suite, 10+ years ebay and amazon experience, fluent in social media apps such has twitter.

    $8.89 /hr
    2,560 hours
    5.00
  5. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,881 hours
    5.00
  6. Sabrina Barringer

    Sabrina Barringer

    Experienced data entry, HR, and administration professional.

    United States - Tests: 5

    Stay at home mother looking to rejoin the workforce, without having to be away from my family. If you are looking for someone who has experience in different fields, who is hard working, and detail oriented, you have come to the right person. I have extensive experience with most Microsoft programs, including but not limited to: Microsoft Word, Excel and PowerPoint. I am also proficient in internet programs, search engines, troubleshooting, customer service, and I type over 60 wpm.

    $7.78 /hr
    150 hours
    5.00
  7. Aristotle Ponsica

    Aristotle Ponsica Agency Contractor

    Assistant to the Project Manager

    Philippines - Tests: 6

    Each assignment is an opportunity in itself which gives me a chance to share my talents and skills. Over the last 5 years, I have gained huge experiences in handling a team in Customer and Technical Service. Commenting on Forums, Excel, Power Point, Social Media Management, Creating Facebook Groups and Fan Page etc are few of my things I can do anytime. My main objective is to work to a state of perfection to achieve the buyer’s trust, satisfaction, provide excellent service, with timely, accurate, and professional results

    Associated with: Techno Workers

    $4.00 /hr
    389 hours
    0.00
  8. Pat M.

    Pat M.

    Recruiter/Sales-Marketing Representative/Account Executive

    United States - Tests: 16

    I was proudly born and raised in the United States of America where I continue to reside. I possess nearly 17 years of successful Recruiting experience. Nearly 15 of these have been Full Cycle; specializing in Information Technology. Many of these years were award winning and nearly 10 were as the Owner of my own home-based firm. For two additional years my concentration was on Financial Advisors. During that period I became very proficient with SendOuts and PCR Recruiting/Applicant Tracking Software as well as IM (Instant Messaging). In addition I've gained over 7 years of additional Sales and Marketing experience; including within the Temporary Help and Financial industries. Some of the statements past Supervisors have included within their references and reviews of my work have included: "highly efficient, very organized, honest, good communication skills, gets along well with others, followed instructions well, professionalism, high standard of accuracy and neatness, superior initiative and dependability, trust implicitly, positive attitude, imaginative, loyal,..." (Copies are available upon request after mutual interest has been firmly established.)

    $22.22 /hr
    1,345 hours
    5.00
  9. Monica L.

    Monica L.

    Reliable and Experienced Virtual Assistant

    Philippines - Tests: 2

    Reliable, motivated and extremely experienced in the field of Customer Service and Administrative Support. I have 15 productive years dealing with Financial and Credit Analysis, Feasibility Studies, Office Administration and Customer Relations. I am patient and hardworking. I am a team player and a leader. I can easily blend in any situation making me highly flexible and tolerant to stress and change. I am a fast learner with great communication skills. I also know how to motivate people with effective communication and management of their performance.

    $6.67 /hr
    1,960 hours
    4.20