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Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

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On average, 132 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: October 1, 2015
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Brittany Kirby

Brittany Kirby

Virtual Asst, Customer Support, "Jill Of All Trades"

United States - Tests: 6 - Portfolio: 4

My name is Brittany Kirby and I joined the oDesk family in March 2013. I have definitely found what I was searching for in oDesk. I work with a wonderful company on a full-time basis, but I am willing to entertain part time/temporary offers Outside of my home, I mainly have experience in retail; holding positions as Customer Service, Assistant Manager, and Cashier. I can dedicate as much or as little time to your projects as you wish. I can type quickly and respond to your e-mails or inquiries in a timely manner. I am familiar with Google Docs, Microsoft programs, and social media (Facebook, Twitter, Pinterest, Instagram). I am well-rounded, hard-working, and reliable. I will give 110% to your project.

100% Job Success
$14.44 /hr
3,807 hours

Qiana J.

Qiana J.

Talented Email Support and Adminstrative Professional

United States - Tests: 11 - Portfolio: 1

As a Talented Customer Care Professional, I always go the extra mile to support my team and clients. My skills range from Zendesk, Email Support, Internet Research, Quality Assusrance, Call Scoring, MS Office Suite, Google Docs, Citrix and a host of many more. Along side my skills I am adaptable and have the eagerness to learn new programs easily. Over the last 10 years I've developed experience in the customer service and data entry oriented office environment, with 6 years of working at home experience. Working from home has helped me hone my talents of being self-reliant and disciplined to handle duties without micro-managing. I embody a comprehensive amount of knowledge and experience in customer care and tech support - through online channels of email, ticket, chat and phone support. I enjoy taking on new challenges. Also I'm flexible, a team player, dedicated, can work under pressure and possess a positive can do attitude. I have a knack for following written instructions, guidelines, performing tasks with precision and accuracy no matter how simple or complex they are. I work in an office with closed doors free of distraction when working for clients. This helps me to give my undivided attention to the client and task at hand. Strong customer service skills and work ethics are in my blood.

100% Job Success
$17.78 /hr
3,084 hours

Marybelle Joy Escuadro

Marybelle Joy Escuadro Agency Contractor

Nurse/Customer Support Representative/Trainer/Virtual Assistant

Philippines - Tests: 9 - Portfolio: 2

A dedicated person with 4 years of experience in the call center industry. I do phone calls, emails, live chat and administrative task. I can do it all and I absolutely love every minute of it. I enjoy interacting with people. I am also very organized and proficient. I maintain a high level of professionalism in everything I do. You could always feel confident that your company is being well represented as long as I am on your team! I have worked as a Technical Support Representative for a year. I also worked for Hot Bud Nutrition as a CSR (phone, email and chat support) and as an Admin assistant- as part of the human resources department - full cycle recruiting from sourcing candidates, screening, conducting telephone interviews, as well as formal interviews and extending offers. I also worked with Vimax Group Inc, I do outbound call for account management, billing and order processing. I also handled inbound calls for billing issues. I am also a trained email and live chat support agent. I also worked for a real estate company as a review collector, admin assistant, inbound call agent and appointment setter. I am also a trained IV therapist and a registered Nurse.​

Associated with: F.I.R.M Solutions

100% Job Success
$6.67 /hr
8,057 hours

Maria Querina Pagsolingan

Maria Querina Pagsolingan Agency Contractor

Appointment Setter, VA, Researcher and Customer Service

Philippines - Tests: 5 - Portfolio: 4

To secure a position where by hard work, dedication and the ability to acquire new skills will advantage any company I work for. As you will note my work history is thoroughly outlined in my profile, I worked in a call center industry for 7 years. I have been through all LOBs or line of businesses: Sales, Customer Service, Quality Associate, Technical Support and Credit and Collections back office. I worked from home as an Appointment Setter and Outbound Caller and Researcher for Marketing Campaigns and Customer Service Associate (phone, email, chat and order processing) through oDesk. I'm currently working as an Appointment Setter. I always enjoy a challenge and work hard to attain my goals. I am confident that I can bring effective skills and qualifications and would welcome the opportunity to gain more knowledge.

Associated with: 3D e-Solutions

100% Job Success
$7.78 /hr
5,083 hours

Kenette Maneje

Kenette Maneje Agency Contractor

Experienced Customer Service Representative

Philippines - Tests: 3

My name is Kenette Maneje, I am 22 years old. With the skills I've fostered and embraced with my experience in customer service, I think I’m a great fit for the role. I make sure all queries of my customers are answered and catered to in a timely manner, may it be billing, account changes and transactions, and mostly anything you can think of in a provider-customer relationship, I've handled it both in mediums of voice, chat and email. I’m big on customer service and have been awarded multiple times for excellent service, I won’t stop at that. I can still grow, and the next customer I’m hoping I find in your campaign

Associated with: Telemarketer Group Philippines™, Telemarketer Group Manila™

$8.00 /hr
0 hours

Tiffany S.

Tiffany S.

HR Professional

United States

Efficient and tactful professional seeking a position within a great organization. Bringing extensive experience in human resources, data entry, customer service, and coordinating staffing activities; screening, recruiting, scheduling, and interviewing as well as a demonstrated ability to manage the diverse human resource management information systems and applicant tracking systems.

$16.00 /hr
96 hours

Julie B.

Julie B.


Philippines - Tests: 8 - Portfolio: 3

Seeking a position where my existing skills in the areas of administration and customer service can be utilized by a progressive and innovative company. I am proficient with Data-Entry, Data-Encoding, Fast-Typing, MS Excel, Word, Web-research, Data collection and research, Bookkeeping, Administrative Assistant, Order-processing, Customer Chat and Email Support, English-Filipino Translator/Transcription and Basic English Teaching. I'm professional, organized and always efficient to meet deadlines.

100% Job Success
$5.00 /hr
2,982 hours

Meriele Arindaeng

Meriele Arindaeng

Customer Support, Admin Assistant

Philippines - Tests: 8

Six years progressively responsible experience in accounting, administration, customer service and sales. Exceptional experience in BPO Industry. Proficient in the use of Microsoft Office. Has basic knowledge in computer programming (C, C++ and HTML). Highly motivated in a fast paced environment and with strong organizational skills. Extremely detail oriented and able to work with minimal supervision.

$13.33 /hr
2,997 hours

Charlene B

Charlene B Agency Contractor

Operations manager and Customer service expert

Philippines - Tests: 3

To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

Groups: Pro Customer Service

Associated with: TRISIS Contact Solutions

100% Job Success
$12.22 /hr
4,096 hours

Jodylee dale V.

100% Job Success
$5.56 /hr
9,132 hours