chat support Freelancers

Browse chat support job posts for project examples or post your job on Upwork for free!

chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 134 chat support projects are completed every quarter on Upwork.

134

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.60.

4.60
Last updated: May 1, 2015
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  1. Alan Schroeder

    Alan Schroeder

    Computer and Network Support Ticket, Chat, Phone, Social Agent

    United States - Last active: 3 days ago - Tests: 9

    Since before graduating high school, I have been involved in the technology field. My core competency is in problem-solving, staff training, and technical support, but as the sole contractor in many places, I have expanded into roles in Linux and Windows server Administration, IIS Services, C++ scripting, and Administrative support and budgeting. My professional work experience began as a jack-of-all-trades at the local library, and soon expanded to systems and network administration roles at libraries in nearby towns. I have recently received my B.A. in Business Information Systems, adding to my A.A.S in Microcomputer Support Specialist and A+ Certification.

    Groups: Pro Customer Service

    $12.00 /hr
    0 hours
    5.00
  2. April M.

    April M.

    Customer Service Associate/Data Entry/Virtual-Assistant

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 1

    To work with all my efficiency, diligence and integrity for taking the company to the next level and enhancing the profits of the company and establishing strong customer relationships. My active approach and experience can help in achieving the customer satisfaction. 1.My objective is to provide superb performance for the company's needs. 2.To be able to make customers very satisfied on the company's services. 3.To make sure that every issue is resolved. I am willing to be trained. I can handle shifting schedules and there wont be any issues with time management. I prefer working on line because in that way i can concentrate more in what i have to do. I don't have to travel 2-3 hours just to get to work and in this way i can save more of money and get to spend more time with my family.

    $4.00 /hr
    0 hours
    5.00
  3. Leo Centina

    Leo Centina Agency Contractor

    QA Specialist / Email - Chat Support / Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 6

    I have worked in a Call Center company for more than 6 years and this experience provided me a strong background on customer service and English communication skills. I was also promoted as a Quality Assurance Specialist and it allowed me to broaden my skills in people management, customer satisfaction and coaching skills. As QA Specialist, I was trained to perform tasks that require strong analytical skills, coaching skills, report presentation and analysis using MS Excel.

    Associated with: People Connect

    $11.11 /hr
    4,672 hours
    4.98
  4. Nathaniel Parsons

    Nathaniel Parsons Agency Contractor

    Versatile and Skilled Upwork Team Player/CSR Consultant

    United States - Last active: 7 hours ago - Tests: 10 - Portfolio: 6

    My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions.

    Groups: salesforce.com

    Associated with: AGS Solutions LLC Agency, Affordable USA Outsourcing, AGS Solutions LLC

    $14.00 /hr
    6,828 hours
    5.00
  5. Leonard Leong

    Leonard Leong Agency Contractor

    Sourcing Expert | Web Marketer | Binary Options Trader | Web Developer

    Philippines - Last active: 7 hours ago - Tests: 16 - Portfolio: 4

    Ambitious, energetic, strong-willed, charismatic, organized, creative, thoughtful, and passionate leader who plans and execute innovative solutions that paves the ways to win-win situations. Experienced in leading a complex organization that has a distributed workforce as a majority of its staff in providing world-class cost-effective services to a diverse clientele that includes: Automobile Dealerships, Marketing Agencies, Book Publishers, Law Firms, Event Planners, Coffee Retailers, etc. If you're looking for a professional whose goal is to provide clients cost-effective solutions for their business processes, then please feel free to tell me how I can be of service.

    Associated with: ROO Agency

    $9.99 /hr
    6,115 hours
    4.93
  6. Renan anthony A.

    Renan anthony A. Agency Contractor

    Executive Assistant, Customer Service Manager, Virtual Assistant

    Philippines - Last active: 1 day ago - Tests: 14

    Have more than 3 years experience in the BPO industry as a customer service representative. I’ve handled American and Australian Clients and worked as a Senior Agent. I am working as a freelancer for more than 2 years here in oDesk as Customer Service Manager Assistant to Customer Service Manager. I helped my Clients organize and develop their customer service side of the business. I also managed oDesk contracts from posting oDesk Jobs to initial interview up to issuing payments to the contractors. I will Work hard and will do everything that is needed to complete the task assigned to me. Have excellent understanding with: Microsoft Word Microsoft Excel Microsoft Outlook Google Documents Facebook Desk.com Snapengage (Customer Chat)

    Associated with: 3D e-Solutions, Creating Outsourcing Solutions Agency

    $11.11 /hr
    5,862 hours
    4.82
  7. Cherry Laurel

    Cherry Laurel Agency Contractor

    Virtual Assistant / Customer Service Chat & Email Support / Data Entry

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 4

    "Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.” > Can Multi Task and very hardworking > Keen eye for details > Excellent English Communication Skills Written & Verbal > Pro Active and Very Focus > Experienced in Administrative Tasks and Real Estate office tasks

    Associated with: Laurel Inc.

    $10.00 /hr
    11,076 hours
    4.99
  8. Rollyn jell S.

    Rollyn jell S. Agency Contractor

    Data Entry Web Research, VA, Email Support, Chat, Customer Service

    Philippines - Last active: 1 day ago - Tests: 7

    Having been exposed to the Customer service and Hospitality industry taught me everything there is to know about providing excellent customer service. I have also worked as a business center secretary and has good experience in data encoding and has spent 5 years of working with Microsoft Office essentials. Working in the Call Center industry for almost 4 years definitely made me very fluent in dealing with customers of different races and efficiently providing them solutions to their needs. I am looking forward for an opportunity in where I can contribute my long years of experience and knowledge to help the company advance efficiently and productively. In which will enable me to use my strong communication skills, both written and oral. Having an excellent customer service background and my ability to work well with people, I am confident enough that I will be an asset of the company and will contribute a lot on the company platform's success.

    Associated with: HOPE Solutions, On The Go

    $8.00 /hr
    1,058 hours
    5.00
  9. Wilfredo L.

    Wilfredo L. Agency Contractor

    Customer Support Specialist / Executive Assistant

    Philippines - Last active: 1 day ago - Tests: 8

    Over the last 8 years I have been an Executive Assistant, Technical Support and Customer Support. With these mixed experiences, I have developed that ability to work through scheduled deadlines and meeting them with excellence. As proven my track records inside Odesk with the work history I have here that I have provided quality support for my clients. Having me around would provide you and your company a great valued asset to have.

    Associated with: Express Innovative Solutions

    $6.67 /hr
    744 hours
    5.00
  10. Ophelia M.

    Ophelia M. Agency Contractor

    Dedicated Veteran/Expert Sourcer and Recruiter.

    United States - Last active: 2 days ago - Tests: 2 - Portfolio: 1

    I want to obtain a position that will enable me to use my all my experience and knowledge I've had gained for over ten years. With a negotiable bid, guaranteed you will regret passing me by! Full of personality and very people-friendly. Did I mention a very dedicated worker? I am not a know it all...Yet! :)~ BUT I am a fast learner, what I do not know, I WILL learn.

    Associated with: We Can Help Staffing Solutions, 2daysbest Agency Agency

    $13.50 /hr
    223 hours
    4.89