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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 138 chat support projects are completed every quarter on Upwork.


Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.57.

Last updated: August 1, 2015
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  1. Kenneth lloyd U.

    Kenneth lloyd U.

    Expert Customer Service with Banking and Cargo background

    Philippines - Last active: 30 days ago - Tests: 3

    Hi! I believe that my strong BPO/Cargo Handling and Sales/Travel and Tourism/Shared Services experience will make me a very competitive candidate for a possible position. The key strengths that I posses for success in this position include:  • Projects and planning • Training and implementations • Branding and Customer Experience • Sales Steering and Management  I have a full understanding of call center operations/ shared services and set up and have manage to address training gaps and follow through's  Pls see my linked profile for additional information on my experience Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity Cheers, Kenneth Lloyd Ulanday

    $3.41 /hr
    0 hours
  2. Mohammed Ghouse

    Mohammed Ghouse

    Admin,Data Entry,Customer support,Technical Support,Virtual Assist.

    India - Last active: 1 month ago - Tests: 1

    My strengths: fast typist, responsible, efficient, proficient in Word, Excel,Powerpoint, Access. I do everything to the best of my ability, and I am dedicated to satisfying my clients. I have an extensive experience of 18+ years in Admin support (back office) services/Data Entry/ Virtual assistance services/ Customer support services/Technical Support. Masters in Business Administration (MBA) from ICFAI University. Typing Skill of 45 WPM or more. Word,Excel,Powerpoint, Access, Outlook, Adobe Photoshop,Fluent in English reading/writing. RDBMS : MS-Access Programming Skill Internet Technology : Extensive knowledge of internet www, FTP, Emails Online file transferring, remote connecting & resolving issues Updating files on remote server My Guiding Principles: - Trust - Honesty - Hard Work - Professionalism - Instant support Business Processes Outsourcing Services (BPO)- Customer Support ..................................................................................................................... - Online/Offline Data Entry - Admin Support/Back office services - Virtual Assistance - Customer Support ..................................................................................................................... ADMIN SUPPORT/ BACK OFFICE SERVICES: Admin Support/Back Office Services Includes: 1) Data Entry: - Keyboarding - Mailing List Development - Accounting system data entry - Form processing - Online/Offline data entry - Process Bulk Survey/Registrations 2) Data Conversion - High volume any data format to PDF/MS Word - Scanning & OCR 3) Web Data - Contacts Information Gathering - Searching valid business contact information - Extracting Data from Websites/Portals - HTML/PDF Data Extraction 4) Web Content Data Entry and Editing - Maintaining blogs and websites - Updating websites .................................................................................................................... VIRTUAL ASSISTANCE: Remote executive assistants at best possible rates. when you hire me, you are hiring best. Whether you want to maintain your social networking sites, update your blogs, make a reservation, organize an event or require other executive services, I am your single most reliable resource. My area of expertise lies in data, administrative and personalized services, among others. You can save a lot of your administrative costs by utilizing my expert services. As an office assistants i will help you offload your responsibilities, so that you can focus on your core competencies and increase your profit margins. ..................................................................................................................... TECHNICAL/CUSTOMER SUPPORT SERVICES: Online support services and solutions includes chat and e-mail support. Live chat, and email response services that enable online businesses to deliver just-in-time, personalized, interactive assistance to each visitor. Through quality Email and Live Chat Support services, enable you to intelligently engage the right online visitors with the right assistance at the right time. As a result, you can increase online sales and customer acquisitions, improve customer satisfaction and retention, and reduce customer service costs.

    $12.00 /hr
    0 hours
  3. Jacob Mullins

    Jacob Mullins

    Experienced Customer Support Specialist

    United States - Last active: 23 days ago - Tests: 4 - Portfolio: 1

    Hello, my name is Jacob and I'm a customer service/technical support agent with over a decade of experience in a fast paced/goal oriented environment. I'm a highly motivated self starter with excellent communication skills and a positive mental attitude. Working for a Fortune 500 company for the majority of my career, I have consistently exceeded quotas, won awards, and created extremely satisfied customers in an industry that's both highly competitive and challenging. I have been successful working from my noise free home office, providing phone, chat, and email support for a variety of products, including; life, accident, and health insurance, wireless phone service, broadband internet, credit and investment options, education account management, checking account management, quality assurance, and team leadership. I have the skills necessary to help you provide excellent service from the customers first point of contact.

    $15.00 /hr
    0 hours
  4. Angelyn Degamo

    Angelyn Degamo

    Data Entry, Research, General Admin and Sales & Marketing

    Philippines - Last active: 1 month ago - Tests: 7

    I aim for a career that enables me to drive success and achieve strategic goals, develop my skills and utilize my potentials in my field of specialization. I worked as an Account Executive and as a HR Officer in a prestigious company here in the Philippines. It's an IT Outsourcing Company wherein we provide services like Customized Software Development and System Integration. As an Account Executive, I have a broad knowledge on Data Entry, Data Mining, Appointment Setting, Proposal Generation and Sales & Marketing. I worked in the company for almost 5 years, and I would very much love to use the experience I gained to help with whatever work I may acquire here in Upwork. I am a social person and my cheerful disposition has made it easy for me to make a good number of friends. This could be an added advantage in a human interaction, and is what makes the leading Industries a success. I am also a very detailed person, gives attention to details and very keen to minute data/information. I am looking forward to meet and to work with everyone here who would need my help, as soon as I am considered fit in the job. God Bless.

    $3.00 /hr
    0 hours
  5. Genesis Auditor

    Genesis Auditor


    Philippines - Last active: 6 days ago - Tests: 1

    Below are some of the many comments from my superiors: > very resourcefull and always find ways to better self > open to change and adjusts very well > communicates very well and suggest imrpovements everytime sees an opportunity > very active with other hats and team events > always willing to listed to suggestions and open minded >performance to be highly professional, accurate, patient, prompt, and displaying a high level of initiative, proactiveness and project management skills. >performs role with enthusiasm and self belief. Often performing at a higher level than his current one >excelling assigned roles and responsibilities >has strong commitment in Project's processes and quality improvements.

    $3.33 /hr
    0 hours
  6. Maelyn Jacinto

    Maelyn Jacinto

    Data Entry Clerk/ Customer Service Support

    New Zealand - Last active: 14 days ago - Tests: 5

    I have been working as a customer service support agent to business process outsourcing companies in the Philippines and have worked as a data entry clerk (home-based) for a US sub contractor who partners with banks for repossessing cars and other kinds of vehicles. My years of experience as a CSR and as a data entry clerk has developed my phone,typing and customer service skills. I make sure that when I work, my superiors and other people who expects from me are satisfied with the job I deliver. When I do something, I make sure that I give my best effort to make sure that I exceed my potentials. If you make me a part of your team, you'll see that you have made the right decision of choosing me.

    $5.00 /hr
    7 hours
  7. Mary Reah Jane Raguindin

    Mary Reah Jane Raguindin Agency Contractor

    Collections Specialist (Barclays Bank)

    Philippines - Last active: 1 day ago - Tests: 2

    Loyalty, integrity, professionalism, timeliness and high quality of work - these are what you can expect from me. A flexible and highly motivated individual who is committed to deliver best quality service with fast turnaround time at a reasonable rate. In my over 6 years of collections and customer service related work experience I gained more than enough skills in dealing with clients successfully from different races. Through oDesk I want to make my free time more productive by helping my prospective clients achieve their goal by sharing my experiences, skills, expertise and dedication. *Willing to work full time. * Excellent spoken and written English AND great listening skills * Fast and accurate typing * Customer focused mindset - I have a deep desire to do whatever it takes to solve issues and delight customers. * Strong problem solving skills – resourceful and know my product so well that really understand what the customer needs * Comfortable navigating multiple systems * Willing to be flexible with your working hours I am very much dedicated to my work and willing to learn.Because for me everyday is a learning experience.

    Associated with: SC Outsourcing

    $6.67 /hr
    791 hours
  8. Greg Raymund Ga-ang

    Greg Raymund Ga-ang Agency Contractor

    Technical Support, Chat support, Sales Support, CSR, Encoder, Surveys

    Philippines - Last active: 1 day ago - Tests: 2

    I am currently looking for an online job (part time/full time). I'm a graduate of Diploma in information Technology. I started working at Teleperformance Bacolod as Technical Support Tier 2 for Dell Inkjet Printers what we do is dispatch technician, order entry, handle Escalations and email. I have been working there for a year and 6 Months then I worked for Teletech Bacolod for 2 months as a Technical Support / Customer Service For Charter Cable then I was hired in Panasiatic Bacolod for 6 months as Technical Support / Customer Service for straight talk wireless my support is with Phone Activation and doing replacements for bad orders like defective sims and phones then I have worked in Convergys Bacolod as a Chat Support for 3 years. We are supporting inquiry, product escalation, order entry and technical support after 3 years I was transfered to Voice for upselling and technical support. I have been a mentor as well in handling irate customers for the team. I also collect data for surveys from the customer and find ways to improve our team to be the best.

    Associated with: The Chosen One's

    $5.56 /hr
    336 hours
  9. Adarsh Prasad J V

    Adarsh Prasad J V

    Outsource BackOffice Services

    India - Last active: 06/27/2014 - Tests: 2

    Consystent Infotech works with global firms keen to outsource crucial business functions which affect day-to-day activities and impact bottom lines. It is, therefore, our constant endeavor to bring you best industry practices, flawless efficiency, and quick time to market - even under tight budgets and strict deadlines. Leveraging our domain expertise and industry insight will lift your services to the next level while businesses enjoy greater budget/resource flexibility - essential to enhance core competencies and realign expertise in tune with market changes.

    $5.56 /hr
    120 hours
  10. Nakieta F.

    Nakieta F. Agency Contractor

    Customer Service Specialist

    Jamaica - Last active: 1 month ago - Tests: 3

    I am a hard working dedicated, people person. I put my best in whatever task I do. I have been in the customer service industry for over 3 years, and such I have developed a warm, approachable and professional personality and has taught me how to meet and exceed each customers expectation.I have excellent communication skill and enjoy working in an interactive environment. I'm resourceful, self-motivated and a customer-focused professional with hands-on experience in providing superb customer care. I have developed effective communication and customer retention skills. I will demonstrate the ability to excel in a fast paced environment and I also thrive under pressure.

    Associated with: JW Call Elite

    $4.50 /hr
    0 hours