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chat support Job Cost Overview

Typical total cost of Upwork chat support projects based on completed and fixed-price jobs.

Upwork chat support Jobs Completed Quarterly

On average, 141 chat support projects are completed every quarter on Upwork.

141

Time to Complete Upwork chat support Jobs

Time needed to complete a chat support project on Upwork.

Average chat support Freelancer Feedback Score

chat support Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: August 1, 2015
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  1. Leo Centina

    Leo Centina Agency Contractor

    QA Specialist / Email - Chat Support / Customer Service Representative

    Philippines - Last active: 16 hours ago - Tests: 6

    I have worked in a Call Center company for more than 6 years and this experience provided me a strong background on customer service and English communication skills. I was also promoted as a Quality Assurance Specialist and it allowed me to broaden my skills in people management, customer satisfaction and coaching skills. As QA Specialist, I was trained to perform tasks that require strong analytical skills, coaching skills, report presentation and analysis using MS Excel.

    Associated with: People Connect

    $11.11 /hr
    5,466 hours
    4.98
  2. Jherico Cruz

    Jherico Cruz

    Experienced Customer Service and Data Entry Specialist. A Team Player.

    Philippines - Last active: 16 hours ago - Tests: 12

    I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario. I believe that every problem has a solution, you just have to know the proper formula on how to derive with the right solution. For me, it is always better to WORK SMART than to WORK HARD.

    $3.33 /hr
    4,683 hours
    5.00
  3. Julie B.

    Julie B.

    Data Encoder & Researcher, Admin. Asst., Tagalog Translator

    Philippines - Last active: 27 days ago - Tests: 7 - Portfolio: 3

    Seeking a position where my existing skills in the areas of administration and customer service can be utilized by a progressive and innovative company. I am proficient with Data-Entry, Data-Encoding, Fast-Typing, MS Excel, Word, Web-research, Data collection and research, Bookkeeping, Administrative Assistant, Order-processing, Customer Chat and Email Support, English-Filipino Translator/Transcription and Basic English Teaching. I'm professional, organized and always efficient to meet deadlines.

    $5.00 /hr
    2,982 hours
    4.06
  4. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Last active: 1 day ago - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,736 hours
    5.00
  5. Janavi Bellord

    Janavi Bellord

    Executive Assistant w/ SMM Background | Mommy Breadwinner | 2000+ hrs

    Philippines - Last active: 12/11/2014 - Tests: 6 - Portfolio: 6

    "Passionate for continuous learning and growth" `Highly competent in any computer related skills. `Excellent cross-cultural communication skills. `Highly motivated and driven. `Half Filipino - Half British.

    $8.89 /hr
    2,097 hours
    4.78
  6. Raymond M.

    Raymond M. Agency Contractor

    First-rate Business Services and Projects Coordinator

    Philippines - Last active: 12/17/2014 - Tests: 10 - Portfolio: 5

    I enjoy resolving problems, taking on challenges(up to a certain extent), and being a part of the business growth factor. If you are looking for the person that puts fires and improves service levels, then I would like to work with you.

    Associated with: Simplified Agency

    $6.00 /hr
    3,575 hours
    4.93
  7. Katherine L.

    Katherine L.

    Front and Back Office, Admin. Support, Internet Research

    Philippines - Last active: 2 days ago - Tests: 2

    Over the past 12 years, I had worked with several internationally based entrepreneurs and firms. I have been rendering customer service, chat & email support, bookkeeping using QuickBooks, administrative and personal support, forum posting, assisting real estate brokers/agents, lead generation, telemarketing services, advertising, training co-workers and many other tasks. I see to it that my performance will surpass the objectives of the individual or firm employing my services.

    $4.74 /hr
    11,823 hours
    5.00
  8. Sarah C.

    Sarah C.

    Human Resource and data entry specialist

    United States - Last active: 3 days ago - Tests: 2 - Portfolio: 1

    I would love to find a position that allows me to work from home and supplement our income. I have plenty of experience on the internet which I spend several hours a day on. I can type 60+ words a minute and I am a fast learner. I graduated in the Spring of 2013 with my BSE in Human Resource Development and would love to find a position that gives me experience in that field. I have customer service experience and social media experience. I work well with others, and I am a quick and efficient learner.

    $11.11 /hr
    3,966 hours
    5.00
  9. Meliza Uy

    Meliza Uy

    Global Recruiting and Knowledge Management

    Philippines - Last active: 3 days ago - Tests: 6

    I have 4 years of experience focused on senior-level, multi-skill customer service and technical support roles handling and utilizing various communication channels such inbound and outbound phone calls, fax, emails and chats to ensure customer satisfaction. I’ve worked in banking, travel and tech industries. I am a problem solver. I never ran out of creative ideas. I pay a lot of attention to details. I am an effective communicator. I am friendly, supportive and proactive leader and teammate! CUSTOMER SERVICE EXPERIENCE Technical Support for Linksys Router Linksys is one of the most popular internet router for home and small office. Responsibilities: ▪ Provided phone technical support for US and Canada end-users. The calls are a mix of non-technical customers such as household members as well as technical experts such as IT personnels of small to mid-size companies. Highlights: ✓ I was one of the two highest ranking trainees in a batch of 80 new hires. I accumulated enough score to be exempted for the final evaluation. Travel eRep for expedia.com Expedia is a leading online travel agency. It was owned by Microsoft at the time. Responsibilities: ▪ Processed travel reservations such as Flights, Hotels, Cars and Activities ▪ Coordinated and negotiated with the airlines, hotels, car rental companies, and attraction & events companies to make sure customers get the best travel experience ▪ Utilized inbound and outbound calls, fax and email to communicate with customers and business partners Highlights: ✓ Was regularized with “AA” grade ✓ Maintained 100% Customer Satisfaction grade ✓ Was the highest ranking trainee in a batch of 80 new hires ✓ Was awarded Mentor’s Choice upon training completion Processing Executive for HSBC HSBC Data Processing Phils. is the in-house BPO subsidiary of the financial giant HSBC. Responsibilities: ▪ Answered inbound customer calls from the bank’s North American credit card holders ▪ Updated customer account information, processed payments, assisted customers in processing balance transfers and sold various type of relevant products such as identity theft protection and different types of insurance Highlights: ✓ Awarded “Site Highest Sales Transfers” for the month of September 2005 ✓ Awarded the Certificate of Excellence for Perfect Attendance

    $25.00 /hr
    5,574 hours
    4.91
  10. Brittany Kirby

    Brittany Kirby

    Virtual Asst, Customer Support, "Jill Of All Trades"

    United States - Last active: 16 hours ago - Tests: 6 - Portfolio: 4

    My name is Brittany Kirby and I joined the oDesk family in March 2013. I have definitely found what I was searching for in oDesk. I work with a wonderful company on a full-time basis, but I am willing to entertain part time/temporary offers Outside of my home, I mainly have experience in retail; holding positions as Customer Service, Assistant Manager, and Cashier. I can dedicate as much or as little time to your projects as you wish. I can type quickly and respond to your e-mails or inquiries in a timely manner. I am familiar with Google Docs, Microsoft programs, and social media (Facebook, Twitter, Pinterest, Instagram). I am well-rounded, hard-working, and reliable. I will give 110% to your project.

    $14.44 /hr
    3,435 hours
    5.00