Customer support Freelancers

Browse Customer support job posts for project examples or post your job on Upwork for free!

Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 945 Customer support projects are completed every quarter on Upwork.

945

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.66.

4.66
Last updated: May 1, 2015
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  1. Marisa Eide

    Marisa Eide

    Experienced Data Entry Professional

    United States - Last active: 1 day ago - Tests: 5

    I am an experienced college student working hard to get a degree in Business Management. I have the ability to wear many hats at once. Grammar is a strong point for me so writing e-mails or letters is an easy task for me. I have extensive experience working as a customer service representative, data entry assistant, as well as other office tasks. I'm skilled in computer programs and can use any software needed. Please let me know if you would like to know more! Thank you

    $16.00 /hr
    0 hours
    5.00
  2. Andrea L.

    Andrea L.

    Virtual Admin ~ Personal Assistant ~ Project and Office Manager

    United States - Last active: 1 day ago - Tests: 3 - Portfolio: 1

    I have a degree in Communications with an emphasis in Public Relations, and a minor in English. I moved from the United States to beautiful Rome, Italy, in 2010. I previously worked as an Event, Travel and Training Coordinator, and have strong skills when it comes to detail and organization. After I moved to Italy, I discovered the world of freelancing. Best discovery yet! For the past three years, I have worked as a Virtual Administrative Assistant through oDesk, specializing in administration and marketing. I proudly have a long-standing relationship with the majority of my clients. Although there are others, my primary responsibilities as an assistant currently include: - travel and event planning - social media management - preparing and processing client invoices - email marketing and communications - maintaining company website - proofreading articles and video scripts - managing virtual assistant team - maintaining internal systems and databases I also love to travel and experience new places, and spend a great deal of time traveling around Europe. I write a blog, Why Roam?, about my travels and life abroad. I like to share things to do, see and eat in Italy and beyond. All content on the website is original, as I write each post and take almost all photos. I've had the opportunity to learn a good deal about website design, including HTML and search engine optimization. You can view my work here: http://whyroamtravel.com. If you are interested in speaking with me further, I would be happy to arrange a telephone or Skype interview. I look forward to hearing from you! Kind regards, Andrea

    $20.00 /hr
    3,412 hours
    5.00
  3. William G.

    William G.

    Dutch Translator/SEO/Community Management/Virtual Assistance

    United Kingdom - Last active: 1 day ago - Tests: 8

    Native Dutch. Fluent in German and English. Delivering quality results for the following tasks: - Management and execution of multilingual translation projects.(English, Dutch, German) - Online Reputation (Social Media) and Community Management - Search Engine Optimization (SEO), Keyword Research - Webdesign and Technical Support - Management, Monitoring and Execution of Multilingual Customer Support. - Voice Work In my work I always want to give you the best results possible. I am reliable, accurate and I respect your privacy. Discrete and no questions asked. I am working with all kinds of content. I would like to build on good working relationships with professional clients based on professionalism and mutual trust.

    $22.50 /hr
    428 hours
    4.99
  4. April J Jones

    April J Jones

    Virtual Assistant/Data Entry

    United States - Last active: 10 days ago - Tests: 6

    I would like to find a position with a company in which I could offer my services to and also try to contribute to that company in any which way that I can. I would love to find a position where I can work from home so I can continue to raise my kids and take care of my family. I have experience in Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Internet Explorer, Email Handling, Fax, OS (Operating Systems), Databases, SEO, Marketing, Customer Support, Inbound and Outbound Calling, Photoshop, Dreamweaver, and I can type 70+ wpm. I am on the computer daily and I enjoy being able to search different things of interest. I have completed my Associate's for Information Technology and Bachelor's degree for Web Design with University of Phoenix.

    $20.00 /hr
    4,883 hours
    4.99
  5. Jamin C.

    Jamin C.

    Determined Fast and Reliable

    United States - Last active: 6 days ago - Tests: 7

    I am currently doing volunteer teaching work in France. I speak, read and write both English and French with English being my first language. I have done translation and interpreting work on an individual basis and for large groups. Over the past 4 years I've worked as a Licensed Personal Banker for 2 large banks in New York. Within the bank I managed the sales team, was responsible for meeting sales goals and assisted the manager in managing all functions of the branch. I have strong sales skills but also excellent oral and written communication skills. Part of my job was written communication with clients from diverse backgrounds. This helped me to become proficient in writing, proofreading, and correction. Also I have worked as a Personal Assistant and Manager where I was in charge of organizing meetings, travel arrangements and doing research projects. As a Personal Assistant I managed the team and kept things running in the office. I touch type 60 words per minute and I am very comfortable working with computers. I have transcribed videos and audio files. I enjoy writing and this passion has helped me to write many articles on a variety of topics in both English and French. I know the value of getting work done quickly and accurately. I am good at leading others to accomplish that same goal.

    $16.67 /hr
    6,673 hours
    4.72
  6. Mary Crawford

    Mary Crawford

    Mgmt-Team Lead-Customer Care-V.A.-Sales-Writer

    United States - Last active: 1 day ago - Tests: 16 - Portfolio: 4

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities included: - Leading the growth and development of my company's Quality monitoring. -Procuring top talent and carefully selecting exceptional candidates for the formation of an exemplary team. - Overseeing preparation of uniquely quantitative and qualitative QA reports on a daily, weekly, monthly and quarterly agent specific reporting criteria. . - Edit and distribute to reporting and process critical feedback to all 3 call centers while discovering, managing, and resolving any discrepancies in information or processes. -Meeting on a weekly basis with the different teams for discussion of action items and training of customer care agents. -Preparation of itinerary and hosting weekly QA meetings with my team for a clear portrait of feedback across the globe and preparation of the teams weekly assignments. Accomplishments I am proud of include: -excellent managerial skills in office or performing online virtual assistant responsibilities! -High ranking percentile in communication and negotiation skills, phone, hospitality, email etiquette plus customer care. -Proficiency in business communications understanding that communication is the key to success! -I have received recognition for my careful attention to detail and ability to provide spot on feedback including meeting notes. - I am a publish writer, a foreign language and body language student. - I am tech savvy, a self starter and have an impeccable ability to work independently managing time well. - I pride myself with dedication and maintaining a great work ethic being completely trustworthy. -I am equally content following direction from one supervisor, as a team player, as a team leader or in a managerial setting. - I am very flexible with my hours and enjoy long term positions with an opportunity for advancement and working as many hours as possible. - I am an eager and quick study, always up for a new task contributing 100% effort ! References available I look forward to hearing from you,

    $15.56 /hr
    7,087 hours
    5.00
  7. Lashonte M.

    Lashonte M.

    Customer Service/Administrative/Virtual Assistant Professional

    United States - Last active: 1 day ago - Tests: 6 - Portfolio: 8

    I have over 12 years of Customer Service, Virtual Assistant, Data Entry, Office Administration, Call Center, Lead Generation, Sales, Cold Calling and B2B Prospecting work experience, just to name a few of the areas I am experienced in. I have been working from my home office for over 10 years. *I have exceptional written and verbal communication skills *Advanced computer knowledge (Microsoft Office,Word,Outlook,Excel, Spreadsheet,Powerpoint,ect.) *I am Self-driven *Self-motivated *Hard working *Extremely detail oriented *Great multi-tasker My home office is a private and quiet place to work. *No interruptions or background noise *Top Notch office equipment, always kept up to date *Land line and Voip telephone access *Ability to make both domestic and international calls *Skype account

    $16.67 /hr
    7,880 hours
    4.62
  8. Diana Muniz Barbosa

    Diana Muniz Barbosa

    Administrative and Personal Assistant. Customer Support Manager.

    Canada - Last active: 1 day ago - Tests: 9

    If what you need is an experienced, hard-working, responsible and fast learner person, I can offer that and more. Since I join oDesk I have been a personal assistant, virtual assistant, project manager and administrative manager, I ca help you with many tasks like translations (English-Spanish, Spanish-English, French-Spanish), customer service, market and Internet research, recruiting, administrative support, I am detailed oriented, pro-active and need little supervision. My goal is to make your life easier by giving you the best quality work. Before joining oDesk, I was a long time experienced PR with speciality in fashion and marketing looking to expand my work campus and to help with my knowledge as much as I can. I had work in Milan, Paris, NY, Mexico and some other countries as a PR and marketing consultant, mostly traveling to any place my services were needed including the Middle East. I believe that my experience in all those places makes my profile interesting because of my knowledge of too many different cultures.

    $20.00 /hr
    2,552 hours
    5.00
  9. C McLaughlin

    C McLaughlin

    ***Experienced VA ~ Data Entry ~ Administrative Support***

    Canada - Last active: 2 days ago - Tests: 20

    Professional VA/PA who possesses exceptional organizational, communication and customer service skills. I am an extremely motivated multi-tasker with a strong work ethic. I am highly experienced with Google docs, Windows and MS Office related programs such as Word, Excel, and Power Point. I believe myself a quick study, having mastered numerous specialized programs needed for various positions I have held over the years. Available for administrative support, transcription, proof-reading/quality control, email response handling, calendar management or data entry.

    $15.00 /hr
    7,150 hours
    4.86
  10. XinYin Qin

    XinYin Qin

    Translator, Sales/Marketing Expert,MBA,ERP Expert

    China - Last active: 1 day ago - Tests: 74 - Portfolio: 67

    Professional Translator. Professional Business and Technical Translation Expert. Best Skills on Simplified Chinese, Traditional Chinese translation. Good Culture Background knowledge : China Mainland, Hong Kong, Taiwan and Singapore. Best Skills on Marketing and Outbound Sales Best Network and Resource to Expand Your Business in China mainland. Include Online Business Promotion & Offline Business, Such as All Kinds of Out-Sourcing Marketing , iOS or Android App marketing and etc. Low Cost, High Quality Customer and Considerable Market Share Get For You. Market Research Expert for Web Research, Sourcing, Cold Calling Help you to find most valuable information and supplier in China. A Good Sourcing Agent in China. Customer Service Expert A Best Virtual Assistant. Best Assistant to Localize Your Business in China Mainland & Hong Kong. Database Expert, Best Skills on SQL Server 2012. Business Intelligence Professional

    $20.00 /hr
    2,590 hours
    4.96