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Customer support Job Cost Overview

Typical total cost of Upwork Customer support projects based on completed and fixed-price jobs.

Upwork Customer support Jobs Completed Quarterly

On average, 756 Customer support projects are completed every quarter on Upwork.

756

Time to Complete Upwork Customer support Jobs

Time needed to complete a Customer support project on Upwork.

Average Customer support Freelancer Feedback Score

Customer support Upwork freelancers typically receive a client rating of 4.64.

4.64
Last updated: July 1, 2015
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  1. Mark Cooper

    Mark Cooper Agency Contractor

    Enterprise Mobility Admin, Senior IT Specialist & Lead System Analyst

    United States - Last active: 4 days ago - Tests: 5

    Professional IT Engineer with a Bachelor’s of Science degree in Computer Information Systems. 19 years in-depth technical expertise and business experience at top Oil and Gas companies (Schlumberger / WesternGeco) and computer firms (Microsoft, Compaq) as a Enterprise Mobility Administrator, Senior Mobile Specialist (Mobile Device Management (MDM)), Systems Analyst 2, Programmer, Application Engineer, IT Trainer, Encryption Trainer - Credant and Bitlocker Champion, Knowledge Champion, Technical Support Lead / Trainer, IT Support Analyst L3, Quality Assurance (QA) Tester, Courion Admin, and VoIP (Voice Over IP) Admin. Abilities include finishing assigned tasks with minimal supervision and using problem solving and people skills to satisfy clients. Ability to manage priorities and tasks as needed in a fast-paced work environment. Superior interpersonal, strong organizational, detail-oriented, analytical, instructional, and troubleshooting skills. Exceptional verbal and written communication and collaboration skills to effectively communicate with multiple teams.Future goals include education leading to a Doctorate / PhD in Computer Information Systems.

    Associated with: AAA Mobility Solutions

    $33.33 /hr
    0 hours
    4.79
  2. Lee Van Cliff E Samson

    Lee Van Cliff E Samson

    Data Specialist

    Philippines - Last active: 17 hours ago - Tests: 6 - Portfolio: 9

    I have a 3-Year Experience with diverse skills developed on Data Entry, Email Management, Network Security, Website Development, Web Store Management, Order Processing, Domain Management, Program Skills, Technical Service and Customer Service Support.

    $22.47 /hr
    4,476 hours
    4.58
  3. Stephen Cichon

    Stephen Cichon

    Data Entry Specialist

    Philippines - Last active: 7 days ago - Tests: 3

    I am a very hard working person. Willing to work and learn new things. Worked as an IT professional with nearly 5 year experience in various organisation responsible for data entry & data analysis work. I have considerable exposure and skill to handle data entry projects. I have great communication skills.

    $3.33 /hr
    0 hours
    0.00
  4. Nannett O.

    Nannett O. Agency Contractor

    Payroll, HR, System tester, Technical Support

    Philippines - Last active: 06/16/2013 - Tests: 8 - Portfolio: 1

    Payroll and HR Information System has been part of my everyday life for more than 10 years. I worked as a system tester, implementation analyst and technical support both on site and off site for Attendance Monitoring and Payroll System. I also conceptualized and developed a troubleshooter's manual and customer support guide for the same system. Currently, I am working as HR Supervisor for an automotive services company. I have great experience on MS Office applications such as Excel, Word and Powerpoint. I also have experience on Visual FoxPro and OOP.I would like impart my skills, knowledge and experience to Odesk clients so that they need not worry on any payroll and HR related matters and they can focus more on increasing company profit.

    Associated with: TruSupport

    $7.00 /hr
    8 hours
    0.00
  5. Vincent H.

    Apple Certified Technical Support

    United States - Last active: 13 days ago - Tests: 3

    - Provide technical support and customer services via phone and/or email. - Perform a broad range of work which can be routine or non-routine within a variety of services, technologies and environment (Mac OS X, Windows XP, 7, 8, multiple Linux and Unix distributions). - Troubleshoot and resolve software and hardware problems on behalf of end users. - Provide wired and wireless problem solving for local and remote end users. - Performs new hardware and software installation or upgrade. - Familiar with Team Viewer and GotoMeeting. - Building, re-configuring, maintaining and repairing Apple (80%), Windows and Linux (20%) on desktop and laptop. - Perform changes to equipment (monitor, peripherals and etc) and application installation, configuration and upgrades. - Troubleshoot computer,software, network connection and create presentation using Excel & PowerPoint. - Build, repair, upgrade computer system. - Customer service. - Filing personal tax.

    $7.00 /hr
    0 hours
    0.00
  6. Edmar C.

    Bachelor of Science in Information Technology

    Philippines - Last active: 08/21/2014 - Tests: 4

    I believe that my strong technical experience and education will make me a very competitive candidate for this position. The key strengths that I possess for success in this position include: • I strive for continued excellence • I provide exceptional contributions to customer service for all customers With a Bachelor of Science in Information Technology, I have a full understanding of the full life cycle of a software development project. I also have experience in learning and excelling at new technologies as needed.

    $7.78 /hr
    0 hours
    0.00
  7. Mark Vermeulen

    Mark Vermeulen

    Support Agent / Administrative Assistant

    South Africa - Last active: 17 hours ago - Tests: 5

    Diligence, reliability and maintaining a high standard of work ethics is something I always strive to maintain; I`m also methodical, versatile and a fast learner. I`m highly motivated and excel in the virtual environment, and when you`re hard pressed, I deliver. My aspiration is to give an overall positive contribution to the company I work for.

    $10.00 /hr
    5,482 hours
    5.00
  8. Jherico Cruz

    Jherico Cruz

    Experienced Customer Service and Data Entry Specialist. A Team Player.

    Philippines - Last active: 17 hours ago - Tests: 12

    I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario. I believe that every problem has a solution, you just have to know the proper formula on how to derive with the right solution. For me, it is always better to WORK SMART than to WORK HARD.

    $3.33 /hr
    4,672 hours
    5.00
  9. Allan Roy Santarin

    Allan Roy Santarin

    Experienced CSR/TSR. A performer. A team player.

    Philippines - Last active: 17 hours ago - Tests: 4

    I'm a person who loves challenges. Diligent, patient, hardworking and highly-motivated are some of the adjectives that best describes me towards my work. I deal with stress easily by simply thinking of the good aspects of a certain scenario. For me, every problem has a solution, you just have to know the proper formula on how to derive with the right solution.

    $3.33 /hr
    3,978 hours
    5.00