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Last updated: October 1, 2015
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Romina Gacoscos-Delenela

Romina Gacoscos-Delenela

ESL Teacher

Canada - Tests: 5

- TESL Canada Certified - 250 hour TESOL Diploma Professional Standard 2 with Practicum - Recognized by TESL Canada. - TESL Ontario Member - Developed grammar, language and conversational activities that would improve the confidence of students in using English. - Well-developed organizational skills with superior multi-tasking ability. - Increased students’ attendance in the class for 90% by integrating audio-visual activities in the classroom and by showing flexibility and creativity in devising an engaging classroom activity. - Encouraged students to be proactive in improving their English skills by instructing them to do series of interviews about a designated topic. - Coordinated an ESL University Winter Camp. - Acted as Student’s Affairs Officer that is responsible for the development and implementation of programs and activities. - Developed workshop materials for newly hired ESL Teachers. - Held TOEIC classes for university students. - Part of the ESL core teachers for 2 years.

$8.89 /hr
30 hours

Joel thony D.

Joel thony D.

Translator / Data Processor

Haiti - Tests: 4

I provide high quality translation and contributed to different translation projects mainly in English, French or Haitian Creole. I am organized, reliable and careful to follow instructions. I provide as well fast and accurate data entry services, web research, customer support and computer assistance. My knowledge and skills in these fields allow me to provide excellent services to various clients.

85% Job Success
$8.00 /hr
102 hours

Chessa mae D.

Chessa mae D.

Adobe Captivate, Articulate Storyline 2, E-learning Designer

Philippines - Tests: 3 - Portfolio: 2

I have been producing computer based training (CBT) videos of various healthcare softwares using Abode Captivate. With over four years experience in CBT making, I become skilled at drilling a script, setting recording preferences and keys, recording a demonstration, and launching a new project. I am also a pro at using text captions, timelines, slides, images and other graphics to improve and enhance my projects. I have a strong aesthetics and creativity is my drive. You can see my portfolio in my Odesk profile, and if this meets your expectation, I am available to chat via Skype or through my e-mail, and would be happy to set up a convenient time to discuss my application.

92% Job Success
$8.00 /hr
2,108 hours

Angilie E.

Angilie E.


Philippines - Tests: 3 - Portfolio: 3

Over 2 years, I am one of the layout artist of our THE CURRENT MEDIA Newspaper. I am familiar with different system like information system, inventory, sales etc. I experienced different applications like Adobe Photoshop, CorelDraw and Dreamweaver. I have successfully designed, developed, and supported live use applications. I provide exceptional contributions to customer service, game specialist and technical support specialist for all customers in my last job.

$10.00 /hr
0 hours

Jomaris Perez

Jomaris Perez

Data Entry & Customer Services Rep.

United States - Tests: 2

Professional customer service rep offering: 4 years of experience providing customer support in busy store. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.

$9.00 /hr
0 hours

Saundra W.

Saundra W.

Presentations & Learning Content Designer, Instructional Designer

United States - Tests: 5 - Portfolio: 6

Presentation designer and learning development specialist with more than 20 years' experience. I also train and coach speakers and have thousands of hours of public speaking experience. In keeping with my background in training and instructional design, when I prepare presentations for clients, my emphasis is not so much on graphics arts wizardry as in organizing and arranging the material for maximum understanding. I also write and design content for face-to-face, classroom learning and for e-learning. This includes curriculum development, instructor's materials, workbooks and other content for college and adult learners. I can take take your material and transform it into an enjoyable, easy-to-follow, content-rich course which can be delivered live or online.

100% Job Success
$40.00 /hr
363 hours

Everardo Noe Ramirez Garcia

Everardo Noe Ramirez Garcia

Eng-Spa Translator, Business Consulting, Xcript, Voice-over, Write

Mexico - Tests: 14

Mexican, freelance translator, proofreader, writer and voice talent, 60 years old, Management & Industrial Engineer, Magister in Management Education and Diplomat in Preparation & Assessment for Socioeconomic Projects. My English/Spanish core competency is focused to: A) Experienced in Planning, Organization, Coordination and Evaluation of projects (Mind Manager, BizPlan and SAP Xcelsius) focused to productivity, competitively and efficiently. B) Excellent in translation of advertising, environmental, IT, business, education, medical, legal aspects, financial and websites documentation. Providing total quality English-Spanish-English translations (casual, formal and technical texts). Support all format text documents using converters as needed. C) Excellent for Spanish transcriptions from audio/video files, offering quick, precise and excellent spelling under transcript software. Having a hard working expression and very high sense of professionalism and commitment focused to goals. Don't hesitate to get in touch and feel confident that I'll try to meet and overpass your needs. Please feel free to read my complete resume and ask for an extra explanation looking for cover your 100% customer satisfaction. On request, I'll be happy to provide work samples (portfolio) and references.

77% Job Success
$11.00 /hr
325 hours

Dragos Iliescu

Dragos Iliescu

Training Specialist and Instructional Designer

Romania - Tests: 6 - Portfolio: 4

I'm a training specialist and instructional designer, with a professional background in various training and training management positions. I have over eight years working experience in the contact center industry and two years in the IT industry. I take an interest in all things related to adult learning and have obtained various certifications related to this field, such as E-learning Instructional Design, Technology Enabled Learning, Training Delivery and Gamification. I have authored several books on training, telemarketing and customer service topics and I am always looking forward to put my knowledge and experience to good use, as well as to continue learning and improving the skills I've developed over the years. Service Description: - Training manuals and participant guides development - experience in developing over 50 training manuals for soft skills training, technical training and product training programs. - Training delivery - over 2500 hours of classroom training delivery in 6 years spent in training and development, proficient in over 20 soft skills and management topics. - Synchronous online training sessions - ability to deliver high quality training sessions over the internet using communication tools such as Skype, GoToMeeting or WebEx. - E-learning instructional design - certified E-learning Instructional Designer (ASTD), certified in Technology Enabled Learning (IHR) and over 3 years experience in designing and authoring e-learning programs. - Presentation development - highly skilled in developing engaging presentations for training sessions and meetings using MS Powerpoint or Prezi.

82% Job Success
$15.00 /hr
340 hours

Bala Krsna Das Victorino

Bala Krsna Das Victorino

Learning and Development Professional

Philippines - Tests: 3

I have over 10 years of combined experience in operations management, product management, project management, talent acquisition, softskills training, product specific training, customer experience and learning design and development and leadership development. Having worked for several companies that have different continuous improvementneeds and scope of work requirements for both quality and operations has helped me a lot in recognizing different approaches in developing, managing and coaching talent from within. Aside from leadership development and continuous growth and improvement, I also focused on creating different training interventions that target the current need of an organization; from a full scale online training environment down to mobile training packets and actual classroom based training - whenever there is a need for training I ensure my team and I can deliver it seamlessly and flawlessly. Working for Avatar Technologies has also exposed me in managing and leading the Growth and Retention Division (Quality Assurance and Operations) instead of simply focusing on training and leadership development. The business need dictated for me to take over the day-to-day planning, client management, quality rollouts and center operations for over 26 campaigns and 12 business partners. The division is responsible for an FTE of over 800 non-voice lead generation specialists and over 200 appointment setters, including a full functional team of sales and back office associates and consultants. After my stint with Avatar Technologies, I took on a new role at Hinduja Global Solutions as their Site Training Head - responsible for all training requirements for all accounts that are supported on site. This allowed me to support all levels in end-to-end training interventions and solutions (agent and support level onboarding, foundations training, product training, real world and certification, career OJT program, career intership program and leadership development program) for different accounts, which includes; Telco, Healthcare, Financial, Multimedia, Advertising and Automotive Security. With the amount of experience that I bring in with me, I can be a good addition to the already thriving powerhouse talent that your company already has. Experience Highlights: 1. Grew the voiced FTE capacity by 75% which means an additional headcount of 60 seats for different voiced services that the center offers, e.g. collections, verification, B2B sales and healthcare sales. (Avatar Technologies) 2. Launched two new b2c campaigns; Apria Healthcare and Dex Media, which has total FTE count of 320 agents which is a mixture of customer service, non-voice documentation work, collections and sales. (Hinduja Global Solutions) 3. Designed and developed a fully automated online learning environment which serves as a medium for distance learning delivery and as a catalyst for continuous improvement for all levels of the organization. (Hinduja Global Solutions) 4. Developed an on boarding process for each position and level within the organization. Thus, allowing a faster and easier way of creating a roadmap for each individual. ( 5. Created an online university for leadership preparation, for mid level and junior level managers to better equip them for their future roles. (Results Companies) 6. Developed a trainer certification program which allows trainers to continuously enhance their skills in each part of the training spectrum. (Results Companies and Hinduja Global Solutions) 7. Developed an Individual Career Development Plan that acts like a virtual "passport" for future leaders and as engagement tool for all employees. ( 8. Created a fully customizable language program which implores the use of a language competency rubric that targets specific areas of improvement and strengths of a participant. This allows facilitators and language trainers to accurately gauge a trainee's language competency and skill set. (Hinduja Global Solutions) 9. Designed a more streamlined recruitment, training and certification program for Telco, Technical Support, Health Care, Insurance and non-voice campaigns. (Hinduja Global Solutions) 10. Introduced and implemented the use of a lean kit kanban board to better manage output and tracking of WIPs, deadlines, projects initiated, projects under planning, development, testing and implementation. This program was introduced to document specialists and program leads to streamline reporting and tracking of performance. (Avatar Technologies, Hinduja Global Solutions)

$13.00 /hr
0 hours

Tijana Raicevic

Tijana Raicevic

Recruiter Specialist,Training&Development Specialist and HR Consultant

Serbia - Tests: 1

HR professional with more than 3 years experience in HR. Specialized in Training & development of people and in Recruitment. I recruited more than 100 people per month (mostly for retail and manufacturing, but also for IT, marketing, managers, administrative positions, and so many different kind of positions). Knows how to recognize and understand a need for development of any skills (soft or hard) and to develop and deliver a tailor made training. Very good at delivering soft skills training (assertive communication, effective meetings, presentation skills, feedback skills, Resolving conflicts, Customer support, Influencing skills, Sales skills, etc). Delivered more than 100 trainings for so many Companies (Coca Cola, FIAT, Nelt, Bayer, Actavis, Japan Tobacco-JTI, Phillip Morris, Leoni, Ball Packaging, etc) As I am psychologist with big experience in HR in generally I am very good consultant for any "problems" in the Company. That means - if you have e problem at work (or you are just unhappy with some situations, some colleges, etc.) I can be your consultant, and together we will find a solution how to resolve that specific situation... I am very experienced at understanding Clients needs as I was working at Consultant Agency, so I can be very helpful as a Consultant in any business that have a Customer Support.

$20.00 /hr
0 hours