Helpdesk Freelancers

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Helpdesk Job Cost Overview

Typical total cost of Upwork Helpdesk projects based on completed and fixed-price jobs.

Upwork Helpdesk Jobs Completed Quarterly

On average, 35 Helpdesk projects are completed every quarter on Upwork.

35

Time to Complete Upwork Helpdesk Jobs

Time needed to complete a Helpdesk project on Upwork.

Average Helpdesk Freelancer Feedback Score

Helpdesk Upwork freelancers typically receive a client rating of 4.54.

4.54
Last updated: May 1, 2015
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  1. Melissa S.

    Melissa S.

    Seeking Data Entry Jobs

    United States - Last active: 1 day ago - Tests: 6

    For more than eight years, I have fully developed my customer service, eCommerce, retail, and communication skills through my previous job as a business owner and from the job duties and tasks that I have completed on Odesk since 2010. I am now seeking the best position to utilize these skills and provide the best quality of service to my clients and to meet or exceed to their expectations.

    $8.00 /hr
    1,231 hours
    4.93
  2. Van Gabriel La Vina

    Van Gabriel La Vina

    HelpDesk Microsoft Certified Mcdst Mcitp Mcts

    Philippines - Last active: 27 days ago - Tests: 14 - Portfolio: 7

    10+ years of solutions-focused technical customer support experience. Microsoft Certified Professional with the following certifications: Microsoft Certified Desktop Support Technician Microsoft Certified I.T. Professional Microsoft Certified Technology Specialist Handled work projects: - Content moderator / Quality Analyst / Zoho CRM/ CS-Cart - 3dcart data entry / Ebay listings / Amazon listings/ Wordpress postings - chat/ voice / email support - Remote Desktop Support - Technical Writing - Windows Administration - Application Support

    Groups: Microsoft Certified Professionals

    $5.00 /hr
    2,395 hours
    5.00
  3. Omer Javaid

    Omer Javaid

    Executive Support Officer with Project Management Skills

    Pakistan - Last active: 4 days ago - Tests: 9

    I am a professional, dynamic, and skilled "Native English Speaker" with extensive knowledge of handling various Customer Service Management activities, & who is looking forward to be the part of a renowned organization. I have rendered remarkable results in my extensive 6+ years work span. I have got professional working experience with Customer Service tools like Zendesk, Rhino Support, Fresh Desk, Trello, LimeLight, etc. Abreast I have been leading Customer Service department (for 2+ years) for one on the international organization while using TALEO, and other Customer Service Management tools. In addition, I possess excellent motivating, persuasion, and communication skills. I am strategic planner who has got excellent grip over research and client management.

    $10.00 /hr
    4,065 hours
    4.81
  4. Joan Roma

    Joan Roma

    VA / Project Mgt / Email Mgt / Customer, Chat & Technical Support

    Philippines - Last active: 3 days ago - Tests: 10 - Portfolio: 5

    Self-motivated freelancer that puts quality and efficiency in all her work! Can definitely handle small to a large variety of tasks with minimal supervision and a quick approach to working in a fast paced environment. With a Bachelor's degree in Hotel, Restaurant and Institution Management, almost 2 years of handling and motivating team members in a quick service restaurant, plus several years working for top Business Process Outsourced companies in the Philippines - Accenture, IBM Global Process Services, ADP Phils. (as a General Ledger Implementation Specialist), surely I can be an asset for your company. Experienced in: Microsoft Office Google Apps Quickbooks software (Tech support) Insightly (entering and updating tasks, saving contacts) Wordpress (Media uploading and phototagging) MailChimp (adding contact lists, creating campaign - novice) Managing emails Basketball related skills: Game statistics (based on FIBA rules) GameChanger (manage teams, entering roster) FastPractice (manage teams, entering contact database)

    $5.56 /hr
    305 hours
    5.00
  5. Kelsyann B.

    Kelsyann B.

    Data Entry Specialist Telemarketer VA & CSR Email/Chat Specialist

    Jamaica - Last active: 1 day ago - Tests: 8 - Portfolio: 2

    With the level of education and experience I have in the Business Process Outsourcing (BPO) industry at Sutherland Global Services I can assure you that you will be selecting the most hardworking self-motivated individual to be added to your team. I view myself as responsible, reliable and competent worker. Good interpersonal and strong organizational skills are some of the other competencies I possess. In addition to excellent oral and written communication skills and internet savvy with the ability to multi-task. I am very punctual with a positive attitude and work ethic.

    $5.56 /hr
    988 hours
    4.87
  6. Saiful Islam

    Saiful Islam

    Project Manager/Virtual Assistant/Business & E-commerce Consultant

    Bangladesh - Last active: 1 month ago - Tests: 31 - Portfolio: 14

    I am here with a slogan " Make it possible". Integrity, Honesty, Hardworking and Professionalism is the combined key of my SUCCESS. Having huge hands on experiences in different multinational companies and freelancing / Virtual world I can promise to deliver the BEST work to my valued clients. I believe my experiences, creativity, dedication, hardworking & honesty will help to drive your project successfully. 3D is my working style: √ DELIVERS 100% accurate result √ DELIVERS the work before deadline (100% guaranteed) √ DELIVERS the work with details progress report time to time

    $15.00 /hr
    2,826 hours
    4.98
  7. Doug Hiatt

    Doug Hiatt

    Customer Service/Live Chat

    United States - Last active: 1 day ago - Tests: 3 - Portfolio: 1

    Hello, I’m interested in bringing my work experience and enthusiasm to a position with in your Company and am submitting my current resume for your review. See resume at: http://www.doughiatt.com My employment experience described in my resume, has given me valuable insight into the complexities and challenges of a working environment. I am very comfortable interacting and communicating with a diverse team. MA Personal Lines Producer - NPN# 1980153 Thank you for your consideration.

    $16.67 /hr
    4,440 hours
    5.00
  8. Benita Onuoha

    Benita Onuoha

    MCSE, MCDBA - Sys Admin, Software Support, Trainer, Customer Service

    Nigeria - Last active: 10 days ago - Tests: 11 - Portfolio: 9

    I am an experienced IT professional with over 10 years of experience in IT Systems & Server Administration, Software Support, Training & Customer Service, with a strong passion for excellent service delivery. My international IT certifications include: 1. Microsoft Certified Systems Engineer (MCSE) 2. Microsoft Certified Database Administrator (MCDBA) 3. Microsoft Certified Professional (MCP) 4. Oracle Certified Professional (OCP) 5. Oracle Certified Associate (OCA) I have strong computing skills and an expert knowledge of robust software applications. My wealth of experience and background will help ensure your jobs are delivered professionally, timely and efficiently.

    $16.67 /hr
    577 hours
    4.76
  9. Marichu S.

    Marichu S.

    Certified CISCO, MCP/Network Engineer

    Philippines - Last active: 1 day ago - Tests: 9

    Having acquired a degree in Computer Engineering in 2006, I have had some 6 years of rewarding professional career in the areas of technical support on hardware and software systems, networking and sales with major engineering and business process outsourcing companies in Manila, Philippines, including a brief stint with the United Nations Office in Bangkok, Thailand. I dealt with colleagues and clients of multi-cultural background from affiliate offices globally, including the United Kingdom, the United States, the Middle-East, Australia, China, Hong Kong, Thailand, Malaysia and the Philippines. I have acquired a certification in ITIL, MCP, and CCNA. During my university years, I have also worked as an administrative assistant with various private companies where I have proven a reputation of an efficient team member with well-regarded planning and organizing skills. My adventurous spirit inspires me to explore new avenues. I have travelled to key cities in Asia, the Middle-East, and Europe. Thanks to oDesk! Though I have just recently joined the network, I know I can continue developing my professional aspirations while at the same time fulfilling my personal career as a wife and a mom! :-)

    $5.56 /hr
    239 hours
    5.00