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Last updated: October 1, 2015
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Ismet Dumlupinar

Ismet Dumlupinar

MCITP (System Administration), MCT, MCSA, MCSD: Web Applications

Turkey - Tests: 14 - Portfolio: 13

Experienced System Specialist, MCSA/MCITP/MCSD. In-depth knowledge of business operations and Information Tecnology Systems, project management, enterprise system integrations and information security with over eight years with hands on experience as an Enterprise Administrator and Network Manager in Windows Server 2003 & Windows Server 2008 environments. Experience in hardware and software virtualization using VMware and Hyper-V and App-V. Practiced understanding Active Directory, Group Policies, NPS, NAP, Exchange, SQL Server, Dynamics CRM, ERP, PKI and DFS. Experience as a corporate Microsoft/Certification trainer at one of gold certified partners of Microsoft. Proficent in Server 2012 and 2008 (inc.Server Core edition), Hyper-V, switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also providing consulting services for web applications. I am a member of DotNetNuke Corp Internationalization Team and I'm working to expand product features to fully support Turkish localization. I am always looking for new opportunities to develop my skills. Check my Microsoft Profile below:

Groups: Microsoft Certified Professionals

90% Job Success
$45.00 /hr
2,422 hours

Diana Muniz Barbosa

Diana Muniz Barbosa

Administrative and Personal Assistant. Customer Support Manager.

Canada - Tests: 9

If what you need is an experienced, hard-working, responsible and fast learner person, I can offer that and more. Since I join oDesk I have been a personal assistant, virtual assistant, project manager and administrative manager, I ca help you with many tasks like translations (English-Spanish, Spanish-English, French-Spanish), customer service, market and Internet research, recruiting, administrative support, I am detailed oriented, pro-active and need little supervision. My goal is to make your life easier by giving you the best quality work. Before joining oDesk, I was a long time experienced PR with speciality in fashion and marketing looking to expand my work campus and to help with my knowledge as much as I can. I had work in Milan, Paris, NY, Mexico and some other countries as a PR and marketing consultant, mostly traveling to any place my services were needed including the Middle East. I believe that my experience in all those places makes my profile interesting because of my knowledge of too many different cultures.

Groups: Pro Customer Service

100% Job Success
$20.00 /hr
3,024 hours

Karelyn Lambert

Karelyn Lambert

Experienced Virtual Assistant with ASBA

United States - Tests: 16 - Portfolio: 3

Eleven years experience in an Administrative position. Four of those years have been spent in a Virtual Assistant role. Possesses solid clerical, research, and verbal/written communication skills. Demonstrates advanced proficiency with MS Office including Project and Visio, types (60 WPM), experienced in project and staff management, and has excellent customer service skills. Currently holds an Associate of Business Administration degree.

100% Job Success
$15.00 /hr
4,767 hours

Frieda Vincent

Frieda Vincent

Executive Administrative Assistant

United States - Tests: 3 - Portfolio: 5

My professional knowledge and skills are comprised of over 25 years of collective experience in administrative/clerical, supervision, teaching, technical writing, and management. My Internet skills in research, applications (i.e., MS Word, Excel, PowerPoint, Access, Outlook, Lotus Notes, ACT, Google Docs, Skype, RingCentral, Freshbooks, Salesforce, Basecamp, Constant Contact, Survey Monkey, QuickBooks), social media and email management are at an expert level. I type at a rate of 70 wpm and 120 spm on a calculator. My ideal virtual assistant job is working with a busy executive who needs a top-notched administrator to assist him/her with client services, travel, website, writing (i.e., blogging, correspondence, technical procedures, etc.), and email management.

100% Job Success
$16.67 /hr
1,752 hours

David A.

David A.

Business Analyst, Enterprise Architect - Engineer, and Project Manager

Nigeria - Tests: 8 - Portfolio: 1

I'm a gifted Management Consultant with special focus and experience in Strategic Planning - management, Enterprise Architecture/Engineering, Products & Projects Business Process Architecture, Management, Business - Technology Management, Business Liaison, Operations - Service Delivery Management, etc. with the ability to proactively translate business/customers/users requirements/needs into solutions, while leveraging technology for competitive advantage, market leadership and sustainable performance.

60% Job Success
$15.00 /hr
1,174 hours

Ani marie T.

Ani marie T.

Data Entry/Web Research/ Recruiter/VA/PA

Philippines - Tests: 17 - Portfolio: 9

Willing to share and provide the clients with my skills and abilities and especially my great experience here in oDesk over the past months with different client/employer with different task. Tasks that includes Data Entry with mostly copy-paste jobs, Web/Online Research which inlcudes look-ups/searching phone numbers and other web reasearch, other Administrative task, Outsourcing/Recruiting assistance and some SEO skills. I am very willing and glad to be working with anyone here that needs help to get the job done right.

100% Job Success
$3.00 /hr
3,212 hours

Omer Javaid

Omer Javaid

Executive Support Officer with Project Management Skills

Pakistan - Tests: 9

I am a professional, dynamic, and skilled "Native English Speaker" with extensive knowledge of handling various Customer Service Management activities, & who is looking forward to be the part of a renowned organization. I have rendered remarkable results in my extensive 6+ years work span. I have got professional working experience with Customer Service tools like Zendesk, Rhino Support, Fresh Desk, Trello, LimeLight, etc. Abreast I have been leading Customer Service department (for 2+ years) for one on the international organization while using TALEO, and other Customer Service Management tools. In addition, I possess excellent motivating, persuasion, and communication skills. I am strategic planner who has got excellent grip over research and client management.

83% Job Success
$10.00 /hr
4,650 hours

Archival Subade

Archival Subade

Quality Analyst/Content Moderator/Team Lead/Tech Support

Philippines - Tests: 13

I have been in the technical support industry for the last 5 years and have supported different hardware such as DSL modems, routers, wireless broadband sticks and mobile phones (Blackberry, iPhone etc). I worked as an IT Helpdesk for one of the leading global enabler of telecommunication services and being an IT Helpdesk, we are exposed to a lot of tools such as Remedy, Citrix, Active Directory etc. I have experience in the following areas: PC repair, PC assembly, LAN setup and configuration, familiarity with various Microsoft products (Windows XP / 7, Microsoft Office) and familiarity with Ubuntu Linux and its derivatives I also have some experience in the following areas: data entry, research, typing, basic web page design and transcription

97% Job Success
$5.56 /hr
6,950 hours

Nathaniel Parsons

Nathaniel Parsons Agency Contractor

Versatile Customer Service and Support Professional

United States - Tests: 9 - Portfolio: 8

My current work experience and skills encompass running my own Tech Support business and Online Support Projects servicing different client needs (i.e. Customer Support, Email Support, Live Chat Support, Remote Support, and Wordpress). My current and former online projects include Customer Service, Client Support, Live Chat Support, and Email Support. Offline projects include basic websites, help desk setup, online services setup, onsite support, and remote assistance. I have previous technology related experience that encompassed the legal field in court records retrieval , trial preparation, and general technology projects, which included Windows Operating System, Microsoft Office, and Quickbooks Pro usage and handling software related tech issues. I have invested in the technology that my office uses which includes 2 Windows 8.1 Laptops, 1 Windows 7 Laptop, Virtual Machines for a Client's specific needs, 1 MAC with an i7, iPad Mini (Version 1), 1 Chrome Book, 1 Android Tablet, and a iPhone 5C. We also utilize ISP Connections with 2 Companies for Redundancy TWC and Wowway at 50 Mbps and 110 Mbps. MAC is on a 100 Mbps out of Atlanta, GA. We have ISP VOIP Lines and Utilize Skype, and Zendesk Lines. We have clients that use BRIA and other PBX Systems. We can tailor services and billing to our clients needs. I personally train and work all projects first before a team member gets involved. Myself and My Team work with clients around the globe. That is how today's world functions. When I am not working for my clients and teams, I dedicate resources and time to causes around the globe. My love of technology and learning new things will always lead me in new directions. Online learning continues to help me build my skill set along with on the job experience.

Groups: Pro Customer Service,

Associated with: AGS Solutions LLC Agency, Affordable USA Outsourcing, AGS Solutions LLC

100% Job Success
$14.00 /hr
7,820 hours

Michael C.

Michael C. Agency Contractor

Operations Manager, Project Manager, Six Sigma Master Black Belt

Philippines - Tests: 24 - Portfolio: 4

Recognized throughout my career for being a visionary and innovative leader, leveraging knowledge of reporting, feedback, engagement and planning to significantly increase productivity and achieve targets and long term goals and seeking a position in your company, bringing 12 years of working experience, management and leadership. I will be able to help you with the following: - Operations Management - Project Management - Lean Six Sigma / Process Improvements - Call Center Consulting / Call Center Setup / Campaign Broker - Crowdsourcing & Crowdfunding - Business & Management Consulting - Reporting & Business Analysis - Customer Service, Sales Training & Quality Assurance - Workforce and Scheduling - Admin Setup (Salesforce, Five9, Zendesk, ZohoCRM, etc) - Technical Training & Product Training - Training Modules and eLearning Courses Author - Technical Skills (Level 1 - 3 Tech Support Expert) - Internet Marketing (Adlinkr, Response360, Constant Contact, PureSend etc) - Web Development (Wordpress, Joomla, etc) - Web Design, SEO, Web Hosting, VoIP, Call Center and other services Glad to be of service!

Associated with: Performance 360 Solutions OLD, Performance360 Solutions Inc

100% Job Success
$22.22 /hr
7,393 hours