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Live Chat Operator Job Cost Overview

Typical total cost of Upwork Live Chat Operator projects based on completed and fixed-price jobs.

Upwork Live Chat Operator Jobs Completed Quarterly

On average, 76 Live Chat Operator projects are completed every quarter on Upwork.

76

Time to Complete Upwork Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on Upwork.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator Upwork freelancers typically receive a client rating of 4.46.

4.46
Last updated: September 1, 2015
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  1. Ariadne Sanders

    Ariadne Sanders Agency Contractor

    World-Class Customer Service Leader/Professional Transcriptionist

    United States - Tests: 12

    I have over 7 years of world-class customer service experience including IT, retail sales, and account management. During my Upwork tenure I have provided superior phone, chat, ticket, and email support, mastering applications such as Zendesk, Authorize.net, Magento, Olark, X-Cart, PayPal, and ShipStation. Utilizing these applications I have processed orders and returns, issued refunds, applied discounts, adjusted orders, updated customer info, researched customer buying history, analyzed abandon cart data, and much more. In addition to the above, during my career I have mastered programs such as Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Google Drive, and Salesforce. I have learned to harness the power of these programs to create stunning proposals, draft newsletters and promotional emails, create product presentations, analyze customer data, and document customer interactions. As a self-starter and top rated freelancer I possess all the necessary skills to make a positive impact on your business from day one. My time management and attention to detail allow me to efficiently complete tasks on schedule. Furthermore, my leadership and integrity demonstrate my ability to be a positive role model to other team members. I am a talented, enthusiastic team player happy to help you in any way I can.

    Groups: Pro Customer Service

    Associated with: oDesk Payroll

    $25.56 /hr
    4,774 hours
    4.99
  2. Stephanie A.

    Stephanie A.

    Experienced Administrative Professional

    United States - Tests: 7

    Over 20 years of Managerial experience and Data Entry. I have worked the last 2 years as a Support Specialist. Experience includes: Taking calls from clients, computer entry, monitoring a chat room, training webinars, sorting and assigning incoming emails. Have also done after hours emergency dispatching for a plumbing company.

    $15.00 /hr
    908 hours
    0.00
  3. Rosalie B.

    Rosalie B.

    Customer Service and Sales Specialist

    Philippines - Tests: 4 - Portfolio: 2

    I have been in the BPO industry over the past 3 years. I have worked as an outsource Sales and Customer Service Specialist and Live Chat Operator. I'm able to do office works, do tasks including reports, data entry, email supports etc. I'm good at handling and dealing with customers. I'm going to excel in my field through hard work, research, skills and perseverance. I'm willing to be trained and works hard at completing tasks. My main objective is to impart my ideas and skills in terms of selling and customer satisfaction.

    $3.33 /hr
    4,153 hours
    0.00
  4. Venus Sofia

    Venus Sofia

    Customer Service Specialist - Your Versatile Employee

    Philippines - Tests: 15 - Portfolio: 3

    > oDesk ID verified > Dedicated individual- reputation for consistently going beyond what is required > Resourceful in completing projects- ability to multi-task effectively > Superior verbal and written communication skills > Demonstrated aptitude for developing new skills > Proven record of reliability and responsibility > Strong analytical skills- easily assesses condition and implements appropriate intervention >Committed to becoming an asset of every agency one is affiliated with > Recognized for excellent teaching and coaching abilities > Relates well with people from a variety of cultures and socio-economic conditions > Possess special sensitivity to meeting diverse needs in varied situation

    $10.00 /hr
    11,195 hours
    4.88
  5. Leilani B.

    Leilani B.

    Pro Customer Service/Call Center and Admin Tasks

    Philippines - Tests: 7

    More than 8 years of Call Center & Admin work. Inbound/Outbound: Sales, Customer Service, Collections & Risk Management. Expert in Virtual Assistance, Chat/Email/Phone Support, Tickets, Research & Leads Verification. *Real Estate Industry *Health/Life Insurance *Call Center Industry *Training/Education *IT Products *Banking Industry CRMs/Tools Used *Zendesk *Zoho *Cloudia *Surancebay *Salesforce *Sugar *MS Outlook *Visio *Prezi *Google Docs *Freshdesk *Lime Light *GoDial *Ring Central *Fleetmatics *Phonevite *Acceptpay *Engin *LiquidPlanner

    Groups: Pro Customer Service

    $6.94 /hr
    3,541 hours
    3.92
  6. Anne Junio

    Anne Junio

    QA Lead/Customer Service/SEO Content Writer

    Philippines - Tests: 5

    I am looking for a project that would enhance my skills in both written and verbal English and compensate me as well. I was a QA analyst in a huge call center company a few years back. I have trained, mentored and coached a lot of agents. My tasks cover a lot of areas. Please take time to check my CV to get a detailed information.

    Groups: Pro Customer Service

    $7.50 /hr
    10,230 hours
    5.00
  7. Byron Lopez

    Byron Lopez

    Helpdesk SME and tech support specialist

    Costa Rica - Tests: 5

    Hewlett Packard HPSD: Storage solution for different companies, storage works architecture and solutions. Providing support to enterprises and their storage network (SAN) support to entry & mid level storage servers and enclosures. Troubleshooting, configuration, cabling, management and backup solutions handling live data within different operating systems, replication, snapshots, booting from SAN, and Data center management from remote interface. LINUX, HPUX, SOLARIS, MICROSOFTT WINDOWS STORAGE SERVER, VMWARE, ESX. AEGIS help desk analyst level 2: to provide out of the box it solution, staff management, and business solution for the account. Achievements: create the tier 2 structure, action plan to improve the first call resolution, SME position, backup supervisor, training structure changes, QA form modifications.

    $5.56 /hr
    1,722 hours
    4.90
  8. Percival A.

    Percival A.

    Reliable Researcher

    Philippines - Tests: 3

    I simply do not believe that Eye-catching introductions justify Excellent Performance... for me, it can only be measured and defined by delivering a satisfying service which entails excellent result for every task or project assigned, in an accurate and timely manner. I worked in BPO industry for 5 years handling different accounts spanning from Live Services (Chat Moderation/SMS-Chat Support/Live Game Testing) to Offline Services (Email Support, Content/Picture/Video Moderation, Tagging Calls and Mediating Call Disputes) and Office works such as Hiring and Processing Applicants, Actual Training and Job Orientation, Drafting and Structuring manuals Training and Orientation, Monitoring production and operation, and Coaching for Quality Assurance purposes. I have nothing much to write about me but I am 100 percent definite that all of the co-workers and Employers I have previously worked with would vouch for me as far as attitude, performance and work quality are concern.

    $3.00 /hr
    775 hours
    4.00
  9. Siegmond T.

    Siegmond T.

    Telemarketer, Appointment Setter and Sales Closer

    Philippines - Tests: 8

    I am a telemarketing professional. I have 8 years of experience handling campaigns for US, Canada, UK and Australia. I specialize in telemarketing, appointment setting, product demos and closing sales. I also do email marketing. I create templates for my clients for them to be able to reach out to their target audience initially, follow up with them and have an autoresponder. I also do internet marketing through Facebook, Twitter and Instagram. The largest contract I have delivered for a client was worth $30,000. My goal is to make every campaign I work with grow and to establish long term relationships with companies that knows how to treat their employees right.

    $11.11 /hr
    2,659 hours
    4.49
  10. Aisha H.

    Aisha H.

    Customer Service/Virtual Assistant/Email Marketing/ Lead Generation

    Pakistan - Tests: 4 - Portfolio: 2

    My goal is to put into practice my skills and abilities gathered from office setting experiences while being in service to others and constantly attempting to excel each performance to give client satisfaction in terms of production and be able to work in a productive yet comfortable working environment of which the work involves appointment setting, sales, lead generations, surveys and other fields related to my expertise and experience. I have done various kinds of Web Research, Data Entry, Leads Generation, Email Support Projects for companies and small to large businesses. My objective is to help companies while also keeping my skills sharp. I can learn things quickly and you can count on me to get the job done. My Skills are: Web Research, Data Entry, Lead Generation, Live Chat Support, Email Support.

    $4.44 /hr
    4,587 hours
    4.94