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Online Community Management Job Cost Overview

Typical total cost of Upwork Online Community Management projects based on completed and fixed-price jobs.

Upwork Online Community Management Jobs Completed Quarterly

On average, 28 Online Community Management projects are completed every quarter on Upwork.


Time to Complete Upwork Online Community Management Jobs

Time needed to complete a Online Community Management project on Upwork.

Average Online Community Management Freelancer Feedback Score

Online Community Management Upwork freelancers typically receive a client rating of 4.64.

Last updated: October 1, 2015
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Charlene B

Charlene B Agency Contractor

Operations manager and Customer service expert

Philippines - Tests: 3

To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

Groups: Pro Customer Service

Associated with: TRISIS Contact Solutions

100% Job Success
$12.22 /hr
4,077 hours

David A.

David A.

Business Analyst, Enterprise Architect - Engineer, and Project Manager

Nigeria - Tests: 8 - Portfolio: 1

I'm a gifted Management Consultant with special focus and experience in Strategic Planning - management, Enterprise Architecture/Engineering, Products & Projects Business Process Architecture, Management, Business - Technology Management, Business Liaison, Operations - Service Delivery Management, etc. with the ability to proactively translate business/customers/users requirements/needs into solutions, while leveraging technology for competitive advantage, market leadership and sustainable performance.

60% Job Success
$15.00 /hr
1,174 hours

Daryl louise A.

Daryl louise A.

Content Moderator, Customer Support, Email Outreach, Data Entry, Admin

Philippines - Tests: 8 - Portfolio: 6

To be able to provide administrative and data entry services to Odesk clients. I can promise quick and good quality work. I am looking for full time opportunities e.g. 40-50 hours weekly and clients whom I can build a long term working relationship with. I am very confident that I'll be able to satisfy clients with my work.

95% Job Success
$5.56 /hr
6,792 hours

Michelle Decker

Michelle Decker

Customer Experience/Support Director

United States - Tests: 9

*Please see me featured in the Upwork, Happy Customers, Successful Companies ebook, on page 19: With nearly 15 combined years of experience in customer support, recruiting and operations/project management, I feel well equipped to handle any challenge that may come my way. I invest myself passionately and wholeheartedly in all of the business ventures that I have the opportunity to be a part of, with the motto that, if I don't immediately possess the right answer, I have the resources to find it. As a naturally empathetic person with a solutions-oriented attitude, I am able to relate to both customers and team members alike, allowing them to feel comfortable and understood, and to address any concerns with the best possible resolution for all parties involved. I am known for my exemplary work ethics and dedication, insightful perspectives, superior communication strategies, keen eye for trends and details, and excellence in customer care. I am proficient in all Microsoft applications, Zendesk, Mailchimp, and a variety of other applications, and as a rapid and self-led learner, am able to efficiently learn new systems with minimal instruction. In addition, I consider myself an expert in building and maintaining healthy business relationships and an all around operations support expert! Allow me to make your business my biggest passion!

Groups: Pro Customer Service

96% Job Success
$30.00 /hr
6,263 hours

Elizabeth R

Elizabeth R

Digital Branding: Marketing, Business Development, Social Media

Denmark - Tests: 3

I provide value in a number of areas including, digital branding, cross-channel marketing strategies, innovation, campaigns, business plans, social media, customer experience, leading cross-functional teams, and establishing partnerships. I deliver high quality output and take pride in my work. I have a reputation for being focused, efficient and delivering above the requirements. I also work with insights as the foundation of developing winning solutions. Areas of Expertise: - Digital brand strategy - Marketing Strategy & implementation - Campaign concepts and creative development - Digital marketing, online sales and social media - Website and app development - e-commerce - Market Research & survey development - Presentation creation - Innovation, concepts and development - Project management

$120.00 /hr
32 hours

Trenia R.

Trenia R.

Social Media, Digital Advertising, PR, Internet Marketer, Crowdfunding

United States - Tests: 16 - Portfolio: 10

I am an experienced Social Media, Advertising and Internet Marketer, SEO Expert, Advanced Keyword Anaylsis, PR as well as offer consultation for Marketing and Small Business and Crowdfunding. Champion of social media tools and technologies, with a track record of creating and implementing successful social media programs. Keep up-to-date with constantly evolving technologies in Online Social networking, the blogosphere, search tools and Web 2.0, and work closely with clients to create innovative, effective campaigns. Extensive Internet Marketing Skills including Organic SEO, Blogging, Email Marketing, Niche Marketing, Social Media, Google, Forums, Article Writing, Spinning & Submission, Quality Backlinks, Keyword Analysis, Research & Generation, Video Production & Marketing and Affiliate Marketing. Developing, Implementing & Monitoring of SEO Campaigns. Expert knowledge of PPC Campaigns, Product Creations, Sales / Landing Pages, Blog Development, Joint-Venture elations, HTML, CSS, Wordpress, Google Analytics, Google Adsense /Adwords, Google Webmaster, Web CEO & Various SEO Tools. Expert Knowledge and Skills in: Developing and manage online marketing campaigns and effectively driving brand awareness, engagement and traffic to social media pages via Twitter, Pinterest, YouTube, Google+ and Facebook. Achieve a strong, visible social media presence and develop concepts with viral potential. Continuously monitor online public relations and ensure the success of client programs. Create and implement strategic, proactive and community building campaigns, promotions and contests centered on driving traffic to your website or storefront. Research followers, organizations and influences to grow fans, followers and engagement. Assess social media marketing strategies to determine rate of return. Identify and tap into new channels to optimize ROI and fuel revenue growth. Provide Internet Marketing & Search Engine Marketing consulting services which includes SEO, PPC, Local Search, Social Media, Web Development, Blogging, E-commerce, Website Analysis, and Website Maintenance Communicate with clients and help determine the strategy and execute the tactics necessary to drive traffic to web sites with ultimate goal of delivering a positive ROI via conversions, leads, and sales Performed keyword research for clients helping to identify targeted keywords to increase traffic and conversion for their business Created, implemented, analyzed and managed paid search marketing campaigns in Google Adwords & Yahoo and other PPC sites. Identified keyword opportunities and leveraged trending analysis via web analytics to increase traffic and conversions Utilized blogging platforms to create more than different microsites as an internet marketing incentive Place stories in BusinessWeek, Wired News, Computerworld and other key news outlets. Ensure placement in social content Web sites such as Digg, StumbleUpon, etc. Built a strong base of repeat business I am looking forward to working with you with your social media needs and I offer customized monthly packages as well. Contact and visit me today for your Social Media & Internet Marketing needs. Cheers, Trenia Today

75% Job Success
$65.00 /hr
905 hours

Rochelle Thompson

Rochelle Thompson

Social Media Specialist

Canada - Tests: 2 - Portfolio: 21

My name is Rochelle Thompson. I reside in Vancouver, BC. I have been working Social Media and Client Account Management for various Brands and Industries for 6+ years. I have great research skills and a strong background in Customer Service, Outreach, Social Media Marketing and Community Management. Current client duties: • Content development for Facebook, Twitter, and Instagram • Monitor for guest complaints & inappropriate postings/comments • Contest management and reporting • Interaction with key influencers to build relationships and establish brand within niche • Blogger and Brand Review Outreach • Work with team to develop strategies that tie back to business goals • Develop and manage online marketing campaigns to effectively drive brand awareness, engagement and traffic to social media pages. Past Collaborations PRE Presents Entertainment Transforming Health with Brad King Tapa Bar Victoria How to Get Rid of Things Dj Alan Fraze Various Online Platiform & Experiences: Facebook Twitter Instagram Pinterest HootSuite BuzzStream Google+ YouTube MySpace Wordpress Vkontakte (Russian Facebook) Video creation/editing Affiliate Management Brand & Event Giveaways Event Promotion Blogger Outreach Product Reviews Resturant Review Sites Magneto Data Entry Software Testing

$16.67 /hr
2 hours

Ab S.

Ab S. Agency Contractor

Project Manager & Digital Marketing Expert

Pakistan - Tests: 7 - Portfolio: 10

Over the last 5 years, I've managed series of social media marketing projects as well as worked as project manager for various corporate level businesses. I've helped them with managing their projects, team and digital marketing campaigns. During this time, I equipped myself with latest skills and tools of my relevant niche in order to be a standing service provider on upwork. I also have experience in following areas; Content Management Over WordPress, Joomla and Magento CMS Facebook, Twitter and LinkedIn Ad Campaigns Customer Support, Managing Helpdesk, Tickets Products Listing and Managing Online Store Hosting Websites and Getting Domains All Applications for Collaboration Newsletters and Email Blasting Graphic Designing Applications I am very handy with all project management and content scheduling tools/softwares. I do use Skype, Emails, Phone, Google Hangout & GoToMeeting applications for managing constant communication. I am looking forward for a long term work relationship :)

Associated with: abservices, Talle

100% Job Success
$11.11 /hr
3,455 hours

Danilo Jr Guzon

Danilo Jr Guzon Agency Contractor

Customer Service Representative | Forum Moderator

Philippines - Tests: 7

My nine solid years of experience in working in the field of customer service and sales, is what I can offer here at Odesk. I have handled almost all sorts of account available here in the Philippines. I have worked for Sprint, HSBC, DELL,, M2 Telecom (Australian account) and even handled a seasonal job for My most recent contract here at Upwork is Project Management, wherein my responsibility is to understand and collaborate in building structured marketing strategies for a company, as well as build day to day reports based on the network's trend. This job also includes forum observation within a specific online-community related to the company. It entails detecting account trolls and fake user that defame the good reputation of the company. I have learned a lot of things but I can always wrap it up into one ultimate learning; you never close a sale, you open a relationship. This has been my mantra and has been the core of my work ethic.

Groups: Pro Customer Service

Associated with: POWER HOUSE, 1 Synergy Manila

100% Job Success
$13.33 /hr
5,151 hours

Marlan Yumul

Marlan Yumul


Philippines - Tests: 2

Im a nurse by profession, I've been working in the hospital for 4 years and fortunate to become the head of our Department, My career goal it to be employed by a Institution which will help me gain more learnings and at the same time achieved self satisfaction. I have been exposed with different establishment which makes me capable in dealing difficult situation and to effectively apply problem solving strategy to manage unwanted happenings. It is always my pleasure to extend help to others. I never stop seeking opportunities for improvement and making adaptation if deemed necessary.

$8.89 /hr
43 hours