Online Help Providers

Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On Upwork, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on Upwork for free!

Online Help Job Cost Overview

Typical total cost of Upwork Online Help projects based on completed and fixed-price jobs.

Upwork Online Help Jobs Completed Quarterly

On average, 38 Online Help projects are completed every quarter on Upwork.

38

Time to Complete Upwork Online Help Jobs

Time needed to complete a Online Help project on Upwork.

Average Online Help Freelancer Feedback Score

Online Help Upwork freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015

Popular Online Help Searches

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  1. Demetrece W.

    Demetrece W.

    Paralegal-Writer-Researcher

    United States - Last active: 10 days ago - Tests: 7 - Portfolio: 4

    While working within the legal environment I have managed projects, paralegals, and departments. Other experience includes working on mass litigation cases involving hundreds of clients as well as assisting the solo attorney grow their practice. In addition to managing cases and law offices, I have assisted in the training of first and second year lawyers in the practice of law. My writing experience consist of drafting legal pleadings ranging from complaints, trial briefs, appeals briefs, agreements, and other various and routine legal documents within the law office/department. These writings were utilized in bankruptcy, civil, criminal, administrative, governmental agency, and corporate law areas. Additional writing experience includes writing self-help legal articles in the areas of bankruptcy, civil, family, worker's comp, and tax law. My experience also includes working with individuals in preparing legal documents to present to the court, with or without an attorney. Additional experience includes document review for pre-litigation and discovery purposes, and legal research using LexisNexis and Westlaw to determine the viability of legal arguments. Once the document review and research was completed, I prepared motions and memorandum for the assigned attorney to review for submission to the respective court, whether federal or state. As a paralegal with such diverse attributes and skills, I can assist any person ranging from a law firm looking to outsource work, to the individual or business owner looking to lower their cost, as well as the solo attorney who needs to contract work to achieve their budgeted goals. For more information visit www.demetrecetheparalegal.com

    $35.00 /hr
    242 hours
    4.66
  2. Yon An

    Yon An

    Mr.

    Cambodia - Last active: 5 days ago - Tests: 4

    As I'm Cambodian, I really want to see the product which is famous on the world has the option that I can switch to Cambodia language. Base on my experiences I localize as Khmer language of the application which is we develop for the clients and doing this localization is base on the feedback from the end users I met.

    Groups: Certified Translation Professionals

    $16.67 /hr
    122 hours
    5.00
  3. Angel T.

    Angel T.

    Junior Web Developer and Designer / Internet researcher / Game tester

    Macedonia - Last active: 2 days ago - Tests: 3 - Portfolio: 3

    Hello everyone. I'm web developer and designer with junior experience. I'm also data-entry specialist with decent e-commerce experience. My skills: - HTML - CSS - PHP - JavaScript - jQuery - Wordpress/WooCommerce Graphic design skills: - Logo/Banner design - Business cards - Brochure design I'm a passionate gamer, so testing your games would be my pleasure. I prefer to work both, part and full time. Thank you.

    $7.00 /hr
    160 hours
    5.00
  4. Celena Foronda

    Celena Foronda

    Human Resources Professional, Technical Recruiter, Resume Writer

    United States - Last active: 12 days ago - Tests: 2

    Seasoned Human Resources & Talent Acquisition professional with 7+ years of experience working in a variety of human resource areas in small to mid-sized companies. Expertise includes managing and implementing nationwide recruiting strategies, utilizing Boolean Searches to identify candidates, and freelance resume writing. Proficient in Microsoft Office Applications including Excel, Word, PowerPoint, Visio, Publisher and Outlook.

    $40.00 /hr
    1 hours
    5.00
  5. Edmark I.

    Edmark I.

    Licensure Exam First Placer, Engineer, Math-Chem-Physics Tutor

    Philippines - Last active: 8 days ago - Tests: 2

    I rank first in the 2009 chemical engineering licensure exam. Over the past years I have been teaching and tutoring students in engineering, math, chemsitry, and physics. I have also recieved a Best-in-Teaching Award in the university where I currently teach.

    $12.00 /hr
    574 hours
    5.00
  6. Viktor Gogoshev

    Viktor Gogoshev

    Web developer / Web designer/ IT Expert / Technical Support

    Bulgaria - Last active: 12/07/2013 - Tests: 13 - Portfolio: 7

    - Installation, configuration and maintance of web platforms via ssh or Cpanel: *Wordpress *Zen Cart *PhpBB - Installation, configuration and customization of plugins for web platforms. - Custom design for web platforms; - ssh; - virtualization; - Remote assistance with Team Viewer, Remote Administrator 2.1, logmein, help.me; - Installation, maintance, troubleshooting and support of Windows XP / Vista / 7; - Software installation and setting up for Windows; - Mounting and installation of periphery devices; - Virus, troyan, spam, adware, malware removal; - Driver installation; - Installation and maintenance of Internet explorer, Mozila firefox, Google Chrome; - Email managing, maintance, settings;

    $6.67 /hr
    0 hours
    5.00
  7. Andrew R.

    Andrew R.

    Independent Engineer

    Russia - Last active: 13 days ago - Tests: 2

    Ready for complex work in multimedia area. Professional extensive knowledge in different areas: • Video/photo/image restoration/design/research, (+using own-created tools). • Music making/sound design and restoration. • HTML5/CSS3/PHP experience (no frameworks please) • Windows software development (C++/Delphi) • Complex solution consulting (Psyhcology, marketing, design) I am an expert on human interaction with computer and social systems. I have extensive knowledge in the field of social psychology and Neuro-Linguistic, certification and training in the field of human development, advertising and hypnosis. I started as a programmer with a system programming in 1996, participated in the development of high-speed data access systems including a SQL server core. Later I became interested in the development of programs for web and design. Now I have consulting and training knowledge for people in the field of personal development and personal growth, finding solutions to complex problems in a lack of information. Also, I understand the problems of the human-computer interaction and human-human social networks. Creative skills: Photo restoration and image design. very good video restoration knowledge using own created software and Avisynth. I have own created restoration software. I have great knowledge in PHP/HTML5/CSS programing and design. I wrote music (VST/VSTi) and SFX for video production. Sound and Photo restoration. Vector graphic ilustration and design, color grading. As a software developer I have computer programming experience in: realtime system design, Win32 (GDI, MT, TCP/IP), binary and text data parse and retrieving, design of special data access algorithms, cache subsystem, image and video restoration algorithms.

    $33.33 /hr
    0 hours
    0.00
  8. Urvashi P.

    Urvashi P.

    Expert SEO & Link Building Sepcialist, Genius On Page Optimizer

    India - Last active: 1 day ago - Tests: 2 - Portfolio: 2

    Over the last 5 years, I have invented a wide range of SEO Techniques, Link Building Methods, Outreach Strategies whether they are for Guest Posts, Resource Links, Broken Link Building, Giveaways or Partnering with blogs for ongoing promotions. I have mainly worked with B2B clients, with agencies and SEO experts. That has given me opportunity to improve my skills, build discipline in my reports, understand the importance of timely reports, get work done within deadline. My core competency lies in complete end-end management to promote any new or existing business with plan. Without planning nothing get succeeded and result could be disappointment. . I also have some experience in the following areas: PHP, Wordpress, SQL, HTML-5, Responsive Website Design and Basic Photoshop editing. I look forward working with you too - Lets get in touch.

    $5.56 /hr
    3,808 hours
    4.85
  9. Vickie Lee

    Vickie Lee

    Executive Virtual Assistant

    United States - Last active: 4 days ago - Tests: 10 - Portfolio: 9

    Throughout my career, I have maintained the highest performance standards within a diverse range of administrative functions, which is clearly illustrated by my past successes. As Executive Assistant/Office Manager to the President and Vice President of Liberty Capital Investment Corp. I streamlined operations and reduced costs by consolidating operations and negotiating competitive rates with service providers. Additionally, while serving as an Assistant to the Compliance Officer I facilitated the implementation of a new filing system to be able to track all records and stay in compliance with City, County, State and Federal laws and regulations. I would like to continue doing this working from home. Further qualifications I offer include the following: Recruiter for staffing agency and direct company recruitment. Successful track record supporting the efforts of executive-level staff, including CFO's, presidents, owners and senior partners as their Executive Assistant/Office Manager. Managed the LTA and HOME programs. Strong background in all aspects of office management, from scheduling meetings and coordinating travel to overseeing budget. Exceptional Proofreading and editing skills. Accounting/bookkeeping.. Marketing and graphic design skills. Demonstrated capacity to develop and maintain comprehensive administrative processes that improve the efficiency of day-to-day operations. With excellent organizational and communications skills, an outstanding work ethic and the ability to work well in both team oriented and self directed environments. I am positioned to exceed your expectations.

    $16.67 /hr
    1,005 hours
    5.00
  10. Melissa S.

    Melissa S.

    Seeking Data Entry Jobs

    United States - Last active: 1 day ago - Tests: 6

    For more than eight years, I have fully developed my customer service, eCommerce, retail, and communication skills through my previous job as a business owner and from the job duties and tasks that I have completed on Odesk since 2010. I am now seeking the best position to utilize these skills and provide the best quality of service to my clients and to meet or exceed to their expectations.

    $8.00 /hr
    1,220 hours
    4.93