Harish experienced SAP Consultant with good focus in SAP CRM Sales Marketing & Service. Good experience integrating SAP CRM with various application modules including SD, MM and FI, CO.
Proven track record in the delivery of various SAP projects: Implementation, Upgrade, Production & User-Support and Defects & Enhancements. Executed and implemented several SAP Projects in various roles - Lead Consultant, Business Analyst, Senior Consultant. Practiced at winning Innovation Excellent Award.
An accomplished and fluent communicator with strong investigation, problem-solving and decision-making skills, combined with a pragmatic approach and sound business acumen. Highly accomplished with a verifiable track record in fields such as analysis, gathering business requirements, mapping business processes and the development of proof of concepts.
SAP Certified CRM 7.0 Expertise in Sales, Marketing, and WEB UI Interaction Center.
Good Experience and focus on SAP CRM Service Request Management Business Process.
Experience in Configuring SAP CRM Business Partner, organizational model, Product Master, Marketing Planning and Campaign Management, Marketing Calendar, Personalized Mails Workflow for escalation, Campaign Automation, Segment Builder, Lead Management, Opportunity Management, complaint management and SAP CRM Sales Order and Quote Management.
SAP CRM Pricing Internet Pricing and Configurator (IPC), condition technique, pricing functions & condition maintenance.
Middleware - Replication, Publication, Subscription and Site, Installation, Setup and Data Exchange between SAP CRM.
SAP Certified ABAP & Extensive experience in Web Client User Interface (Web UI) Configuration, Easy Enhancement Workbench (EEW), Application Enhancement Tool (AET), Navigation Bar and User Roles, Transaction Launcher, BSPs, BOL and GeniL, BDoc Interfaces and data extraction from R/3.
Good working knowledge of SAP Master Data Maintenance Console, Import Manager, Data Manager, Syndicator.
Well versed with ASAP and Agile Scrum methodology
Conducting workshops, gathering requirements, designing and developing solutions.
Stake holder management: Updating stake holders on progress of developments as well as issue resolution.
Exposed to Proposals Preparation: Participating in RFP/ RFI calls. Gathering Business Requirements and proposal.
Working knowledge in Interfaces like File, IDOC Configuration (ALE & EDI).
Good exposure on SAP BW & BI/BO Reporting.
Good Understating of BADI/BAPI and Debugging.
Technical Testing: Unit Testing, Integration Testing, Regression Testing, UAT, Test Scripts, Test Cases.
Good Exposure on SAP Cloud for Sales Service & Social Media integration with ERP/CRM.Good Exposure on HANA Cloud Integration.