Customer support specialist
An Upwork-vetted Customer Service Pro, I am always willing to help other team members. I am experienced with Zendesk, Uservoice, email support, Word, Excel, Google Docs, Five9, LivePerson,live help, Instant Service, Internet Research, and have the ability to learn new or proprietary software quickly.
With over 2 years experience working from home, I have the self-discipline it takes to work without a manager standing over my shoulder.
I have extensive training and experience in customer service and basic tech support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines.
I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious.
I have a private office within my home from which to work, so when I am performing tasks for my clients there are no outside distractions or background noise.