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Post your virtual assistant project on Upwork and find intelligent and organized VAs who provide sales, email, training and administrative support. You’ll find reliable freelancers who have excellent English communication skills, in-depth knowledge of Microsoft Office (Word, Excel, Access and PowerPoint) and Google Analytics. They may have experience in basic keyword research, search engine optimization (SEO) and Internet marketing concepts, as well as CPM and PPC campaigns. They can conduct Internet research and competitor analysis, or prepare detailed PDF reports, manage your WordPress, Drupal or Joomla CMS and website content. They can also add, remove and update product listings in your eCommerce website.

A virtual assistant (VA) provides remote administrative, technical or personal support. On Upwork, the world’s largest online workplace, professional virtual assistants can schedule appointments and meetings, help with event planning, write articles or prepare contracts and proofread business documents. They can also manage social media accounts, update social network profiles, handle personal tasks, and provide you with full-time virtual assistant services via Skype or Google Voice.

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Virtual Assistant Job Cost Overview

Typical total cost of Upwork Virtual Assistant projects based on completed and fixed-price jobs.

Upwork Virtual Assistant Jobs Completed Quarterly

On average, 2,604 Virtual Assistant projects are completed every quarter on Upwork.


Time to Complete Upwork Virtual Assistant Jobs

Time needed to complete a Virtual Assistant project on Upwork.

Average Virtual Assistant Freelancer Feedback Score

Virtual Assistant Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Jouie Dominisac

Jouie Dominisac

Prolific Writer, Excel/Word Expert, Project Manager, and VA

Philippines - Tests: 20 - Portfolio: 1

According to my Innermetrix Disc Index results, I have the following unique behavioral strengths: * I build confidence in others needing a boost. * I show remarkable consistency in project ability: I lead by demonstrating and mentoring, without inconsistencies or sudden changes. * I have a high degree of quality-control orientation. * I am conscientious: I do things the correct way, the first time. * I am people-oriented in a stable and sincere way. * I have a keen awareness of the broad-based impact of important decisions. * I am self-motivated, goal-directed, and able to spread that motivation to others. * I am able to deal with details (exact standards, data, fine print, and close tolerances) with accuracy and confidence. For 7 years now, I had been growing in the IT department of a manufacturing corporation. I was the IT Coordinator, which involves: * designing, planning and implementing the new software * making sure all affected departments are involved and well-spoken for * ensuring that the integrity of the old Sybase database is maintained * providing reports and presentations in MS Excel, Word, Visio, and PowerPoint for logistics, sales, and production to determine margin curves, appropriate lead times, and consumption trends. Now that we have two kids, we agreed that it would be best for me to spend more time with them and do home-based assignments and projects instead. I have also worked on several freelance articles for different companies outside of and in oDesk for the last seven years. These involve * ghostwriting original and interesting articles on different topics * providing well-researched technical papers on varied subjects * proofreading or rewriting articles from other writers Here on oDesk, I have extensive experience in providing varied online services to an educational start-up company: * recruit, interview, hire, and manage employees * call, enroll, and update parents on student matters * create, present, and implement quality manuals for various departments or for general use * gather operational data and provide reports * create, modify and maintain various online tools used by employees I am proficient in HTML, C++ and Visual Basic programming. I am an expert in data entry and MS Word and Excel conversions of data. I occasionally offer tutorial services in English accent enhancement, conversational English, MS Office Applications, and High School Math and Science. I am also fluent in Spanish (Mexican). My objective here on oDesk is to earn, learn, hone my skills, and be regarded as a reliable service provider by always delivering timely and quality work.

100% Job Success
$10.00 /hr
1,203 hours

Shereen M.

Shereen M.

You want it i have it for you!

Malaysia - Tests: 16 - Portfolio: 9

I have an extensive experience in Customer Service, Sales, Appointment Setting,Data Entry,Lead Generation and Online Researcher.I have been handling several accounts from sales to customer service. Part of my responsibility is making sure that the client or the customer was able to understand about the service that we are offering to them, I always make sure that i make business easy and quick by having a solid understanding and strong knowledge about the product. I always recognize their emotions by connecting and caring for what they feel. I make it a point to resolve their concern by identifying by unstated needs and providing flexible solutions. This has been my role for 6 Years as a Customer Service Representative, Administrative Assistant and Sales Representative. I make it a point to make sales at the end of the shift and create an extra ordinary experience with the customers.

78% Job Success
$13.00 /hr
2,762 hours

John kelvin A.

John kelvin A.

Technical Support, Virtual Assistant, Data Entry Specialist , Writer

Philippines - Tests: 13 - Portfolio: 9

Good Day! Below is a list of my expertise and the software that I am proficient with: •Customer Service and Technical Support-email/phone/chat support for Verizon, AOL, Paypal, Ebay, Telstra, Optus, and Comcast. I am familiar with Siebel, Citrix, Remedy, Vmware, GTAssist, Zendesk, Zimbra, Salesforce, and many others. •News Writing- I am a news writer for Cyber Isko, the official online bulletin of the UP-Open unit. •Data Entry-I am very proficient with Microsoft Excel and Google Spreadsheet •Virtual Assistance- proficient with Evernote, Mailchimp, Ebay, Paypal, Amazon, Kana, Google, Real Estate, Craigslist, SMM, Vmware, Citrix, and others. Customer Service is my 'forte'. This has been my bread and butter since I graduated out of college. It has taught me a lot of things from simple rapport to handling the most difficult customers there are. I enjoyed working on this field so much, that I never felt how time ticked off so quickly. Excellent customer service, easy to say but is so hard to do; this is what has been fed to me since I started. I am goal driven and very motivated. I try to make sure that I will not only please my client, but myself as well by making sure that I'll feel fulfilment at the end of each day. All these fuel my enthusiasm to be the best in everything I do. Should you have questions, please let me know. Thank you for visiting my page. Regards, John

100% Job Success
$6.67 /hr
1,250 hours

Qiana J.

Qiana J.

Talented Email Support and Adminstrative Professional

United States - Tests: 11 - Portfolio: 1

As a Talented Customer Care Professional, I always go the extra mile to support my team and clients. My skills range from Zendesk, Email Support, Internet Research, Quality Assusrance, Call Scoring, MS Office Suite, Google Docs, Citrix and a host of many more. Along side my skills I am adaptable and have the eagerness to learn new programs easily. Over the last 10 years I've developed experience in the customer service and data entry oriented office environment, with 6 years of working at home experience. Working from home has helped me hone my talents of being self-reliant and disciplined to handle duties without micro-managing. I embody a comprehensive amount of knowledge and experience in customer care and tech support - through online channels of email, ticket, chat and phone support. I enjoy taking on new challenges. Also I'm flexible, a team player, dedicated, can work under pressure and possess a positive can do attitude. I have a knack for following written instructions, guidelines, performing tasks with precision and accuracy no matter how simple or complex they are. I work in an office with closed doors free of distraction when working for clients. This helps me to give my undivided attention to the client and task at hand. Strong customer service skills and work ethics are in my blood.

100% Job Success
$17.78 /hr
3,037 hours

Primark Junrei S. Roxas

Primark Junrei S. Roxas Agency Contractor

Zendesk Expert | Multitasking CSR | Quality Assurance | Telemarketing

Philippines - Tests: 3 - Portfolio: 5

I am a Project Manager and a freelancer, I handle various campaigns based in US, AU, UK and Canada. In these challenging times, it is necessary that one should be well-equipped and has a passion for excellence to be able to deliver the quality performance essential in any field of industry. On the other hand, it is equally important to work in an environment where you can develop your full potential and grow professionally where people relations experience can be fully utilized to improve people's satisfaction and service experience in a challenging environment to achieve the corporate goals while reaping the financial rewards. With this objective in mind, I am presenting to you my professional experience for your evaluation to be considered in your office firm. Here are some of my skills: • Efficient “People, Production and Service Management" • Systematized “Office administration and organization" • Proficient “Computer Literacy" • Quality-assured “Research /Data Gathering Implementation" • Excellent customer service satisfaction • Data entry, Order processing • Telemarketing/CSR both Inbound and outbound • Appointment setting • Email Handling for refund request • Quality Assurance -SEO • Accounts Managing • Live Chat Support • BPO I have been through extensive trainings and seminars that helped me. I can handle and manage things under pressure. I am trained in giving excellent service and maintained a delightful way of communicating with them. With this vast experience and range of skills, I am sure that this will make me an able and qualified candidate for your Office vacancy. Should you need any further information regarding our background and qualifications, please do notify me for you to set an interview session with me.

Associated with: INTERACTIVE Global Partners Unlimited, MetroLinks Solutions, TrexSEO International Agency

93% Job Success
$5.44 /hr
8,577 hours

Marc andrew L.

Marc andrew L. Agency Contractor

Real Estate VA / Bookkeeper

Philippines - Tests: 17 - Portfolio: 2

Real Estate Virtual Assitant. - Skip Tracing - Evictions - Probates - Code Violations - Campaign Mailings - Experienced with MLS and CRM - Other small tasks client need help with - Years of experience in data entry and web research on different categories. Bookkeper - Bank Reconciliations - Journal Entries - Familiar with US tax forms such as 20c,20s 64, PTEC, and others.

Associated with: Vapinionwide

98% Job Success
$5.00 /hr
3,029 hours

Darko Avramovski

Darko Avramovski Agency Contractor

Lead Generation, VA, Web Research

Macedonia - Tests: 13 - Portfolio: 10

I am an honest, well-organized and hardworking freelancer with a bachelor degree in Business Logistics. Please have a look on my profile to get an idea of my professional experience and skills. For the past few years I have worked with a variety of successful companies. I have extensive experience in lead generation, sales, cold-calling (B2B, B2C), web research, market research, marketing and logistics. I do my best to connect my clients with consumers that are of interest to them through innovative online marketing concepts. I generate leads on behalf of companies in nearly every industry and consumer group, specialising in business to business and business to consumer markets. Therefore, I feel confident that I can meet your expectations and deliver high quality results. Also, I am very flexible and easy to communicate with, and could adapt to your needs.

Associated with: DAIS Agency

100% Job Success
$22.22 /hr
3,083 hours

Freddie Van Der Ploeg

Freddie Van Der Ploeg

Broad orientated virtual assistant with entrepreneurial experience

Czech Republic - Tests: 4 - Portfolio: 3

My place of stay is in Prague, Czech Republic, and I can be contacted for part- and/or full-time home based opportunities. I have: - experience in customer service because I dealt directly with customers face-to-face, by email and by phone; - been selling contracts in mobile telephony, internet and rental space. During this period I had extensive training on the job; - standardized applicable values as long-term relationship and increasing customer value; - proven myself to be a quick learner (see my reference of Accenture) and I enjoy developing myself; - eye for detail and I know how to visualize your business; - no issue with adapting to set up structures which I try to make my own and improve to gain better results; - strong communication skills and experience to work with cultural differences. I studied Small Business & Retail Management and in this area I gained a lot of knowledge in the past years. It also made me the person who thinks about your business by showing keen interest. During my recent projects on oDesk I improved my Office (Microsoft/Google) skills significantly. Other software I work(ed) with but not limited to are: - Wordpress, - GetResponse, - AutoRespond, - Mailchimp, - SurveyMonkey, - Gimp, - Audacity, - Google products I also cooperate with other freelancers. In the case you would like me to control your project feel free to contact me as well. I will hire the designated freelancers myself and for you there will be just one contact. I operate under the name Non-stop Strategy. Feel free to contact me in case you have something to share or want to offer. Thank you for taking the time to read my profile and I am looking forward to start doing business with you. Best Regards, Freddie

100% Job Success
$30.00 /hr
4,922 hours

Sonia D.

Sonia D.

Sourcing Specialist/Cost Negotiator/Drop-Ship Expert

Philippines - Tests: 2 - Portfolio: 2

Twenty years of progressively upward working experience in various fields of Merchandising, Marketing and Customer service, which made me a seasoned professional. Currently seeking for a full time career as a home based employee so I can achieve financial freedom and time flexibility to fully enjoy life. Extensive knowledge and exposure to Product Sourcing, Cost Negotiation, Drop Shipping, Web researcher and Merchandising. I am committed to professionalism, highly organize, flexible and can work under a variety of high-pressure situation at a detail level as well as strategic level; with the best result for my buyers at a very competitive and affordable rates for my services.. Have excellent written and verbal communication skills.

92% Job Success
$25.83 /hr
3,553 hours

Oana Duchateau

Oana Duchateau

Bilingual English & Romanian Assistant

Romania - Tests: 6

Madam, Sir, My name is Oana and I could be your new assistant today ! My past working experiences gave me the chance to discover countries such as Norway, Finland, Iceland and most of Europe. I am therefore fully bilingual in english and romanian and very efficient with all the Office and Adobe products. If you are looking for an assistant to help you in your daily tasks, I can offer you the following services : > organizing your schedule, > setting up your appointments, > handling your emails > administrative support > taking care of reviewing and assessing applicants for hire via Skype > data entry (fast typer) > translation and transcription of english and romanian documents The quality of work I provide is excellent and error free. I work for myself, which allows me to have a great amount of weekly working hours and to organize my time to best suit my clients. I am fast, reliable and efficient individually and within a team. Dear potential client, I am looking forward to our future collaboration ! Warm Regards, Oana Cirdei

100% Job Success
$7.00 /hr
4,489 hours