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Last updated: October 1, 2015
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Adam S.

Adam S.

Access/Excel/VBA and Zoho CRM/Books/Invoice/Creator

United States - Tests: 3

I've been developing advanced VBA within Access database applications and Excel tools for over 15 years covering a broad range of projects. More recently, I've spent the last 2 years developing custom web-based business applications leveraging Zoho CRM, Zoho Books, and Zoho Invoice via the API to automate tasks, develop sophisticated reporting, and basically build cool tools to help businesses run better and drive profitability. While I am I seeking projects that I will personally handle, today I run itr8group, which is a full service software development and creative agency. This is to say, I have an entire team behind me to support any project I take on if necessary.

$75.00 /hr
7 hours

Gina jessica G.

Gina jessica G. Agency Contractor

MYOB/SAASU/XERO/CPA/Customer Service/Bookkeeping

Philippines - Tests: 10

Provide excellent service and satisfaction to online clients who believe in my capacity as a 1) Bookkeeper expert in Saasu/Xero/MYOB 2) Customer Service Representative/VA-inbound/outbounds calls, booking orders. Dynamic, enthusiastic, fast learner, open-minded, keen to details, dedicated, result-oriented and God fearing. My office is equipped with qualified staff, high-end hardware and 20mbps fber internet connection. I am a Certified Public Accountant by Profession in the Philippines and has gained several years of actual experience working onsite as Accountant/Bookkeeper. Give me any task and am prompt to deliver quality results. "Success in anything is 1% aptitude and 99% attitude". (Eduardo Machuca)

Associated with: Bookkeeping Angels

100% Job Success
$8.89 /hr
7,341 hours

Melody Johnson

Melody Johnson

Administrative Support/Infusionsoft Administrator

United States - Tests: 6

An administrative officer and office supervisor with over 13 years experience in Medical Office Operations within fast-paced environments, ability to lead and motivate employees. Familiar with all aspects of daily business operations including: Personnel, Human Resource issues, Administrative Support, and numerous administrative functions including medical terminology, transcription and Infusionsoft administrator.

100% Job Success
$16.00 /hr
281 hours

Leilani B.

Leilani B.

Pro Customer Service/Call Center and Admin Tasks

Philippines - Tests: 7

More than 8 years of Call Center & Admin work. Inbound/Outbound: Sales, Customer Service, Collections & Risk Management. Expert in Virtual Assistance, Chat/Email/Phone Support, Tickets, Research & Leads Verification. *Real Estate Industry *Health/Life Insurance *Call Center Industry *Training/Education *IT Products *Banking Industry CRMs/Tools Used *Zendesk *Zoho *Cloudia *Surancebay *Salesforce *Sugar *MS Outlook *Visio *Prezi *Google Docs *Freshdesk *Lime Light *GoDial *Ring Central *Fleetmatics *Phonevite *Acceptpay *Engin *LiquidPlanner

Groups: Pro Customer Service

100% Job Success
$6.00 /hr
3,717 hours

Mark Duro

Mark Duro

An expert in giving quality customer service and recruiting

Philippines - Tests: 4

For over 4 years of Call Center experience as a Sales Representative, Technical Support Specialist and Customer Service Representative in top BPOs like SYNNEX-CONCENTRIX and Stream Global Services, I can say that I have been doing great with the tasks that was given to me. I became part of the elite team hitting the metrics for technical support, sales and customer service and I became a senior level technician with Stream global services in less than a year. I am good in time management. I have the ability to work with a team to achieve department objectives. I am proficient with multiple database software including MS Office. I am a fast learner and very focused on my objectives. Additionally, multitasking is one of my skills. I can work on pressured environment and graveyard shifts. I'm passionate and motivated person and I am willing to be trained for additional knowledge

$3.33 /hr
165 hours

Abu Sayed Mahmud

Abu Sayed Mahmud

Admin Support Clerk

Bangladesh - Tests: 2 - Portfolio: 3

I am a target oriented individual, with dedication and sincerity, trying to accomplish the task to optimum satisfaction with utmost accuracy. I have five years experience in veteran of office, admin and management services handling all the data, compilation and preparing power point presentation with write up. Good in English with good typing speed. I can communicate in English, Hindi and Bangla very fluently.

77% Job Success
$3.50 /hr
2,814 hours

Nirmeet S.

Nirmeet S.

Experienced Sales and Customer Service Representative from Texas

India - Tests: 7

Expat From Texas - Well versed with Sales and Customer Service. If you are looking for Onshore Quality with Offshore Pricing then I will your right choice.. I am an American living abroad, which affords me the opportunity to work at a significantly lower wage. Have held Customer Service positions with several well respected companies in the United States and Canada. Am reliable, trustworthy, focused, and have a strong sense of work ethic. I am detail oriented, have strong communication skills, and am a fast learner. I guarantee experience and value. Until recently worked as Sr.Business Development Manager for (A Saas company building Loyalty and Rewards Programs with clients like Symantec,Adobe,Efax,Kaspersky,Vonage) Have 2 years of extensive experience working with Championsway Software Canada on CRM development as Manager of Success team. Have 8+ years of experience while working in Sales,Marketing and Business Development in several respected companies. References available on request.

75% Job Success
$18.50 /hr
2,416 hours

Criselda B.

Criselda B.

Accountant & Bookkeeper. Xero-Certified, MYOB and Quickbooks

Philippines - Tests: 18 - Portfolio: 8

To provide excellent service to my client with the most cost efficient and cost effective way possible. And share my skills and expertise that I have learned from my previous and current jobs over the last 12 years. My skills includes: - Accounting Management - Financial Management - Project Management - Facebook Fan page and Contest - Social Media Marketing Management Tools: Accounting Software: was Xero (Xero Certified), Quickbooks, EXACT Software, MYOB, Big4books, Kashoo, Wave Accounting, Clearbooks and Freshbook Sales Tool: Magento Go, Infusionsoft and Ontrapilot(Office Autopilot) For Financial Analysis was Bloomberg, Morning Star, Google and Yahoo Finance For Project Management and common files sharing like: Base camp, Smart sheet, Drop box, Sky drive, Team lab, Pivotal tracker, Google Docs and Zoho CRM. For Calendar Management: Like Google calendar and Tungle For Project presentation: Microsoft PowerPoint

85% Job Success
$7.77 /hr
5,243 hours

Ronald S.

Ronald S.

Sales, Marketing and CRM Professional

United States - Tests: 13

Sales and marketing manager with 25+ years experience in consultative sales of electronic components, and print and online marketing solutions. Skilled in fields of sales, tactical marketing, strategic marketing and management. Specialize in the selection, configuration, implementation and administration of sales and management tools and applications including Insightly, Zoho, Salesforce, Asana, Redbooth, Google Apps, Analytics, DFP and website design using Weebly. My business and technical experience allow me to align my client's business processes and needs with the appropriate system to deliver the best functionality at the lowest cost. Specialties: Marketing/Advertising/Communications, CRM Systems, Social Media, Research, Business Development, Management.

75% Job Success
$39.00 /hr
107 hours

Natali Hetzroni

Natali Hetzroni

Business Analyst, Forecasting/Inventory/Operations Mng, CRM/ERP Expert

Canada - Tests: 5 - Portfolio: 7

I specialize in Supply Chain Management, Lean Six Sigma methodologies, Sales Forecasting and S&OP (Sales and Operations Planning). My mission is to satisfy my clients by bringing significant changes to their organizations which increase productivity, decrease cost and save time. I am passionate about improving business processes and motivating new businesses. This is the main reason I quit the corporate world and set up my own small business analysis and consulting company. If you are intending to improve your Supply Chain processes or/and create new efficiency standards of work for Inventory Control, Production, Sales and Operations or just forecast your sales/demands for any purpose, I can help you. You just need to provide me with relevant data and I will analyze it and give appropriate solutions in a short time. I have over 12 years of successful work experience in manufacturing and consulting companies. - I implement process improvement changes in the organizations by writing standard operating procedure manuals and ensuring the duties/operations are performed correctly and efficiently. - I am proficient in Forecasting. I build sales forecast based on historical sales data applying statistical models, events, dynamic regression and judgmental approaches. I also develop sales/cash flow forecast for products combining statistics and financial modelling knowledge. - I help startup companies with their marketing plan, costs calculations, and all the aspects of the supply chain management. - I particularly specialize in B2B marketing and selling funnels. I can lead B2B development projects creating the most practical sales strategy and plan with a track/measurement of performance, return on investment and success. - I am competent with Zoho CRM software. I am experienced in customizing the software to any organization structure and requirements streamlining and automating business processes. I am experienced in integrating Zoho CRM and working with other apps within Zoho suit, such as Campaigns, Reports, SalesIQ, Survey, Projects, Docs, Invoice and Creator. I create business apps using Deluge scripting and functions. I apply my broad experience in supply chain management, ERP systems and analytics in order to build creative solutions in Zoho Creator. - I have experienced in implementing Odoo (OpenERP) and NetSuite software through supply chain organizations. I know how to configure these software as per customer specifications. I have been working with most of the modules of Odoo and NetSuite from Financial to Production and Supply Chain Management. I make sure the new ERP system streamlines processes, improves visibility, reduces costs, and efficiently changes the way the company does the business. - I am also skilled and experienced in ERP Systems: SAP B1, Infor/Baan, Epicor, QAD, Priority and Seradex. - I also help organizations to work efficiently saving money on not purchasing big and complicated software systems. I have already successfully completed four projects on Upwork of streamlining business processes through Google Sheets. I have completed online courses in business strategy, business development, business analysis, operations management and marketing from Udemy and ed2go. I am certified in Lean Management and Lean Six Sigma Green Belt. I have strong analytical, making decision, planning and organizational skills with ability to lead projects independently. I am very practical and realistic while working on projects. I always use advanced methodologies and software to perform assignments. My areas of expertise: * Business Process Modeling * Business Process Re-engineering * Strategic Planning * Sales Strategy * Business Development * Startup Consulting * Marketing Plan * Product Pricing * Cost Analysis * Lean Management * Six Sigma * Process Improvement * Sales Forecasting * Revenue Forecasting * Demand Planning * S&OP (Sales and Operations Planning) * Inventory Management * Supply Chain Management * Operations Management * Procurement * Purchasing * Data Analysis * Business Intelligence * Zoho CRM * Zoho Creator * NetSuite *Odoo * SAP B1 * Infor * Epicor * ERP * Google Sheets * Business Analysis * Financial Analysis * Technical Writing When working as Lean Leader and Business Consultant I have led tens of continues improvement and efficiency projects in different departments of organizations which included measurements, analysis, improvements and controls. These projects saved thousands of dollars to the organizations on a monthly basis.

91% Job Success
$42.22 /hr
847 hours