Administrative Support Professionals

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  1. April P.

    April P.

    Admin Staff/Email Support/Chat Support

    Philippines - Tests: 6

    For almost five years I have worked as a Technical/Customer Support Representative for different line of business ranging from smartphones to an online selling site. I have handled different support roles such as voice, chat and email. Working in a call center or BPO industry helped me to easily adjust and to be flexible with different types of customers and situations. This molded me to become a better customer and technical support representative that can accommodate every customer’s non-technical and technical inquiry. Working in this type of industry did not only enhance my customer handling and time management skills but it also made me a quick thinker, multi-tasker and a more flexible person with a faster learning curve. And, for the last three years of being an active Home-based Customer Service Assistant acquired more skills like product listings and troubleshooting with different selling/merchant channel websites, basic HTML creation and editing; and, developed my skills in research and writing.

    $6.67 /hr
    6,410 hours
    0.00
  2. Cindy Larrivee

    Cindy Larrivee

    Admin support | Virtual assistant | Translator

    Canada - Tests: 8 - Portfolio: 1

    (FRENCH DESCRIPTION WILL FOLLOW) I have over 10 years of experience in customer service and performing administrative functions. I am a proactive and thrive on detail person, with exceptional communication and organization skills. I am diligent in everything I do and learn new things easily. I am a driven person who is friendly and easy to deal with, and it is my priority to meet all goals and produce work that exceeds expectations. SERVICE DESCRIPTION *Customer Service *Website and Social Media Management (Wordpress, etc.) *Good knowledge of Search Engine Optimization (SEO) *Administrative support (virtual assistance) *Text and audio transcription, translation and rendition (english to french) *Internet Research *Project Management *PowerPoint Presentations *Data Entry *Personal Assistant *Email Response Handling *Word Processing and Complex Document Formatting *Text edition and correction (french) I would be pleased to discuss my candidacy further and help you achieve your goals ! Feel free to contact me anytime! ------------------------------------------------------------------------------------------------------------ J'ai plus de 10 années d'expérience en service à la clientèle et en support administratif. Je suis une personne proactive et minutieuse, avec d'excellentes aptitudes en communication et en organisation. Je suis assidue dans tout ce que j'entreprends et j'apprends facilement. Je suis déterminée et amicale et il est facile de s’entretenir avec moi. Ma priorité est de rencontrer tous les objectifs et échéanciers qui me sont donnés, tout en fournissant un travail qui excède les attentes de mes clients. DESCRIPTION DES SERVICES *Service à la clientèle *Gestion de site web et de réseaux sociaux (Wordpress, etc.) *Bonne connaissance de l'Optimisation des Moteurs de Recherches (SEO) *Soutien administratif (assistance virtuelle) *Transcription, traduction et interprétation de textes et d’enregistrements audio *Recherches Internet *Gestion de projet *Présentations PowerPoint *Saisie de données *Assistante personnelle *Gestion et suivi des courriels *Traitement de texte et formatage de documents complexes *Correction et édition de textes Il me fera plaisir de discuter de ma candidature plus en détails et de vous aider à atteindre vos objectifs. N'hésitez pas à me contacter à n'importe quel moment!

    $20.00 /hr
    81 hours
    4.87
  3. Hardeep S.

    Hardeep S. Agency Contractor

    Virtual and Admin Support Expert

    India - Tests: 4 - Portfolio: 7

    NO BORING PRESENTATIONS : Guaranteed. Presentation samples will be shared only if requested as all are high Quality. I am new to ODESK but NOT NEW in this category. Some samples are there in my portfolio created for customers on other freelancing websites. If you for looking for a unique, customized and cost effective presentation then I can assure you of most creative & professional design with complete satisfaction as priority #1. Also, If you are looking for Prompt, efficient services,Cost effective and Accuracy then contact me and I can assure you of highest Quality and complete client satisfaction as priority #1. I Provide below listed services with 100% positive feedback;- -Email Customer Support -Live Chat -Mailing List Development -All kind of Administrative Support Services -Zendesk support -Data Entry -Ads Refresh on websites -Communication on behalf of clients -Remote Troubleshooting for OS, Printers and network devices (Small Office) -Project Management -Blog Writeups -Internet Market Research -Virtual Office Assistance -Administration -Back Office Jobs -MCP :Microsoft Certified Professional Desktop support. Service Description Lets Gear up as a team and build long relationship, me providing the work and you provide me with projects.We can together work as a Great team. -Easily document conference calls, meetings, and workshops -Make the most of your brainstorming sessions -Quick turnaround of work with minimum wastage of time. -Providing all support from planning, designing, executing, monitoring and closure of projects. We will work as Hand-In-Hand and with zero tolerance. Simple 5 REASONS why you HIRE ME ? #1 I love my work and have fun doing it with professional attitude and it shows in my previous work. #2 I create remarkable, positive, high-impact copy all all times with ever lasting impression. #3 My work will enhance quality of your project, your workflow and yor client relationship. #4 I can exceed your expectation and make you and your business smile. #5 I am flexible with timings and driven by deadlines -just like you. Detail of my services to you :- Data Entry Services: I offer most comprehensive range of high quality and low cost data-entry services ideally suited to high volume data-entry applications. I offer the following Data Entry Services: Online/Offline Data Entry Forms Processing Transcription Services Insurance Claims Entry Payroll and Accounting I manage all your data entry needs and can even advise you on how to keep costs low with maximum accuracy. I have successfully accomplished and continuously working on various data entry projects for clients from different organizations, industries and financial firms countries around the globe. Email, live chat and Voice Support: Communication is the exchange and flow of information and ideas from one person to another. Information can be any service or update or resolution which can be exchange either via email or voice support. My previous experience with companies like Convergys and Wipro make me competitive, knowledgeable and professional to handle any kind of resolution via phone or email in cost effective manner. Companies and Products I worked for:- Convergys- Microsoft Operating System – Worked as Agent to support operating system for US and UK small home and office users and later left has Escalation Engineer supporting Agents on floor and across geographical region for on call advice. Wipro -Worked for HP All-IN-ONE PRODUCTS, Shell Oil and Gas- work involved Administration support for 150 users using remote sessions, Asset management- keeping track of assets using HP Service manager tool, Application support for application hosted on Citrix Server using ITIL Framework. Project Management using Shell Project Delivery Framework. Enterprise Rent-A-Car- Release Manager- work involved verifying build releases, doing regression testing, resource planning, client interaction with daily reporting. Technical Skills:- Operating system: Windows Vista, Windows 7 and Server 2008. Microsoft CRM for call Logs, Microsoft Visual Knowledge Base. HP Serveice Manager, Asset Manager, Connect IT. ITIL Version 3 Shell Project Delivery framework equivalent to Project Management. Microsoft Office Tools: word, excel, power point, outlook. Learned new technology Zendesk support via watching demos and online materials. HP All-in-One support, Desktops and laptops on call advice Small office and home networking advice Other Skills:- -Estimation of projects, resource planning, Project planning, Project closure activities, Project schedule using PMP Principles -Soft spoken with good communication skills -Good Written and spoken English -100% Reliable

    Associated with: Himan Solutions Agency

    $5.00 /hr
    204 hours
    4.89
  4. RockStar Admin Support Services

    RockStar Admin Support Services

    Rockstar Customer Support, Admin, & Data Entry

    India - Portfolio: 3

    Certified Administrative Assistant (top 10%) with more than 5 years' experience is available for new assignments on Elance. **Top 1% in Facebook Marketing **Top 1% in HTML **Top 10% in Shopify **Top 30% in Microsoft Word I am a professional customer support and admin support professional with 5+ years of international experience. I worked with Sutherland Global Services, NY as a customer support supervisor for the past 5 years. I also have about 7 years of experience doing transcription of various sorts. Incidentally, I am also very good at data entry and analyzing it. I have a masters degree in business management, which helped me climb the corporate ladder pretty well. However, I wish to remain at the peace of my home right now and I have decided to offer my services through this freelancing platform. I assure that I would offer the highest degree of quality and dedication to each of the projects I take up on Elance.

    $11.00 /hr
    176 hours
    4.77
  5. Elena Mai Maruzzo

    Elena Mai Maruzzo

    Flexible Oracle Programmer and Admin Support

    Philippines - Tests: 3 - Portfolio: 6

    My main objectives is to seek opportunities to widen my knowledge in software development using Oracle Forms/Reports. Over the last 7 years, I have developed application systems using Oracle 6i Forms and Reports, PL/SQL. I also have some experience in the following programming language: Visual Basic 6, HTML, PHP, Joomla & Java. I also want to enhance my skills in Admin jobs. I have 5 years experience in data entry, mail-merge, web research, blog/image posting using wordpress, creation of Adobe Form Fillables using Adobe Acrobat XPRO.

    $3.33 /hr
    1,382 hours
    4.46
  6. Feeroz Khan

    Feeroz Khan

    Linux System Admin, Tech & Hosting Support

    India - Tests: 3

    +5 years of proven experience in large Unix environments and servers. Good experience in Linux systems and application security with OS hardening. server optimization, server security, and server monitoring. Experience in Web Hosting domain. Here are some of my expertise areas. 1. Linux server support ( advance level) 2. Cloud administration and support 3. Solaris 10 Zoning 4. Oracle 10G basic installations 5. Tomcat/apache/Jboss 6. Monitoring tools ( Nagios, Zabbix,Cacti) 7. Basic servers creation and support like (NFS,Samba, send-mail,Apache,SVN,) 8. Server hardening 9. Linux firewall configuration ( TCP wrapper and IP-Tables ),Smoothwall 10. Test and staging server support and environments tuning. Applying patches and preparing environment behaviour reports for clients and management.

    $15.56 /hr
    436 hours
    4.26
  7. Mariana T.

    Mariana T.

    Admin Support and Data Entry Professional

    Indonesia - Portfolio: 3

    I am Mariana, a freelance service provider. Support, being ambitious youth and keenness to work, I have been looking for an opportunity to rise in life. I hope, can be successful here by providing sincere and dedicated work to service buyers. I can easily learn and adapt to new things , follow up projects instructions ,so that I can offer the best quality work for the right amount of money . Give me a chance to solve your project and you will not be disappointed.

    $5.00 /hr
    70 hours
    5.00
  8. Monica W.

    Monica W.

    Social Media Marketer | Researcher | Admin Support

    India - Tests: 1 - Portfolio: 2

    Hi, I am a commerce graduate with a good flare of English language. I have a year's experience working as an in-charge for a reputable VA company. I wont include the word administrative nor office in my description, because I will be offering services that I feel go a little beyond that. I believe in satisfying customer needs and get deserving rewards. My motive is to be trusted by my clients. Perfection in every work is my habit and accepting my flaws is my nature. I believe in being friendly, respect my clients and honor them to be treated fairly.

    $4.00 /hr
    350 hours
    4.67
  9. Juan G.

    Juan G.

    Trilingual, writer, social media, admin support

    Canada - Portfolio: 4

    I am a university undergraduate student, who has lived in an Anglophone environment for the majority of my life while learning French for the last 10 years. I also currently live currently in a French-English bilingual community. I am experienced in web writing, social media, blog management, and language proofreading. I am currently completing my Bachelor of Arts in Sociology & Drama Studies. I speak, read and write English, French and Spanish. I also have worked with children for the last 5 years, so I am very accustomed to creating directions, activities and stories for children aged 3-17. I am an aspiring student affairs professional, with academic aspirations of obtaining my Master's degree in Post-Secondary Education and Leadership.

    $50.00 /hr
    1 hours
    5.00