Administrative Support Professionals

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  1. Jason Genterola

    Jason Genterola

    Audio and Video Editor

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 3

    I am Engr. Jason O. Genterola, a registered electronics engineer here in the Philippines with license number 0039968. I have more than 8 years of experience in audio and video editing and I can provide you with high quality results. I have worked with a TV network, a Univerisity TV and Radio laboratory, and a recording studio.

    $11.11 /hr
    1,122 hours
    4.98
  2. Lady Diana Nido

    Lady Diana Nido

    Online English Tutor (Skype) and Customer Service Associate

    Philippines - Last active: 11 days ago - Tests: 2

    Passion in teaching is one of my skills. With this kind of job it takes a lot of patience to handle various behaviors of students. My goal is to enhance the capabilities of a student using English Language and materials that I have whether it is speaking, writing, grammar, listening and vocabulary. Freelance English Tutor (Odesk.com) at present • Teaching Basic to Advance English for Arab, Chinese and Vietnamese • Preparing materials that can utilize their English levels • Help the students improve the oral and written skills • Build the confidence of each student to speak and hone their English skills • Finding ways on how to improve the Students English skills Manager / English Teacher ( Alice Ring Co. (Korea) May 2012 – to present • Teaching basic English to Advance English • Evaluate student performance base on Oral, Reading and Written • Provide necessary lesson plan base on the level of the student • Maintains accurate, complete, and appropriate records and files reports promptly • Provide Training for the upcoming teacher • Managing Teachers Executive Secretary / Mennellas Food Corp. August 2011 – March 2012 • Check/Reviews and files Finance & Admin file. • Chasing Clients for Payments. • Sales Representative. • Field Assignments on various known Hotels and Restaurants in the Philippines • Other Office and Admin/Clerical Works. Customer Service Associate Consolidated Management Resources/Sky Cable Corporation (Feb. 26 2008 – March 31, 2011) • Provide first class service to all customers. • Successfully resolve customer text and inquiries through the use of multiple user support tools. • Assisting walk in customers with inquiries while providing consultative support and recommendations. • Effectively articulate complex information to a variety of technical and non-technical users. • Identify and evaluate opportunities to increase customer retention and satisfaction. • Keep customer support queues low and maintain a steady support pace. • Troubleshoot and drive customer support requests to a satisfactory resolution .

    $5.56 /hr
    75 hours
    5.00
  3. Siegmond T.

    Siegmond T.

    Telemarketer, Appointment Setter and Sales Closer

    Philippines - Last active: 2 days ago - Tests: 8

    I am a telemarketing professional. I have 8 years of experience handling campaigns for US, Canada, UK and Australia. I specialize in telemarketing, appointment setting, product demos and closing sales. I also do email marketing. I create templates for my clients for them to be able to reach out to their target audience initially, follow up with them and have an autoresponder. I also do internet marketing through Facebook, Twitter and Instagram. The largest contract I have delivered for a client was worth $30,000. My goal is to make every campaign I work with grow and to establish long term relationships with companies that knows how to treat their employees right.

    $8.89 /hr
    2,659 hours
    4.49
  4. Marienneth kathleen D.

    Marienneth kathleen D.

    Excellent Customer Service Relation and Administrative works.

    Philippines - Last active: 1 day ago - Tests: 4

    I have been in the customer service field (email, chat, and phone) for almost 7 years now. I am excellent in handling email responses and managing chats. I also have an experience being a phone support specialist. Providing outstanding customer assistance is my passion and rectifying one's issue is my goal in every contact. I don't just fix the issue for the customer, I also make them feel delighted. I am a very fast learner and I am open to learn new software needed to be able to perform my job. I have an experience using SupportCenter, Velaro, KANA, Zendesk, and many more. I am professional, friendly, upbeat, compassionate, positive, and always make sure that I am knowledgeable enough to resolve all customer issues in a timely manner. I can work under pressure with minimum supervision. I am trustworthy; committed to superior customer service; detail oriented, resourceful; and be able to multi-task effectively. Also, I am very much willing to undergo training if necessary.

    $11.11 /hr
    5,209 hours
    5.00
  5. Manorani J.

    Manorani J.

    Bookkeeper/Accountant (Quickbooks, Peachtree, SAGE, MYOB)

    India - Last active: 1 day ago - Tests: 6 - Portfolio: 12

    " Its Time To Win The Challenging Needs " My objective is to meet the challenging needs in Accounting & Bookkeeping and to prove my potential, experience & knowledge. I'm an Accountant/ Bookkeeper from India. I have 10 years of experience in International Accounting & Bookkeeping. I'm associated with "Win Info Services" and have a team of 25+ members I'm familiar with various softwares like QuickBooks, Online QuickBooks, Infusionsoft, Authorize.net, SAGE, MYOB, Tally ERP 9 and Peachtree. My proficiency lie in setting up Accounts for new business, Managing A/R, A/P, inventory, payroll, banks & credit card reconciliation, preparing financial statements, reports and analysis etc., My ultimate goal is to provide a high level of excellent customer service to all my clients so that we can build strong business relationship that would help both of us achieve our common goals. I also render other services in Data Entry, Web Research, Virtual Assistant, Order Processing, Payment Processing, Email Support & Handling, Proof Reading, Internet Surveys, Image Editing, Image Processing, E-Pub Formatting and Xml Services I understand my clients needs and expectations and provide them with the best solutions until they are 100% satisfied with the result. I always maintain honest professional business relationship with my clients. I could do the sample projects with out any cost. I will complete the projects within their budget and at 100% TAT Payment Terms -------------------------- All payments to be made via the oDesk payment system only . 100% after project is completed and the client is fully satisfied with our services. For Large, High volume projects : 25% along with the issue of order 75% on completion of the projects For Ongoing Projects - Negotiable . Turnaround Time : We assure fastest turn around time possible or as demanded by the client. Other Terms: 1. We are open to signing Non Disclosure Agreements (NDA) as required. 2. Confidentiality of information will be maintained strictly at our end. Thank you for your time and consideration. I look forward for your reply.

    $6.00 /hr
    1,256 hours
    3.96
  6. Vim ben E.

    Vim ben E.

    Expert Customer Service Provider / Quality Professional Consultant

    Philippines - Last active: 3 days ago - Tests: 4

    First 4 years of my career has been in BPO industry of which I started as a humble customer service provider and afterwards an expert quality professional consultant. Having to work with top US based companies such as Virgin Mobile, Sprint Prepaid, Assurance Wireless and Mobile Broadband made me versatile because of the knowledge and skills acquired. I pride myself of being detail oriented, excellent team player, highly organized, punctual, reliable and multitasking under pressure. I was also managing special teams for skills development purposes. Last 2 years of my career was with an eCommerce Company. As a supplier manager, I was managing dropship multi-channel online shop doing business with Amazon, Ebay and Jet.com. As a customer support specialist, I have been a precocious Live-chat operator and Zendesk ticketing operator. With these experiences, I seek a position wherein I can impart my proficiency to become a part of a company’s growth and development.

    $5.56 /hr
    4,251 hours
    4.94
  7. Shaheer K S

    Shaheer K S

    ITES, Data Entry

    India - Last active: 12 days ago - Tests: 5

    I have seven years experience in the Data Entry field. I am dedicated and loyal to my work. Currently working as a Project Manager for last five years in an ITES firm for client from Canada. I am open to any projects, which suit my profile, although I prefer projects that run for a long period.

    $3.00 /hr
    180 hours
    5.00
  8. Jodi Ann Batticks

    Jodi Ann Batticks

    Data entry Professional/Operations Manager

    Jamaica - Last active: 1 day ago - Tests: 5

    I am a dedicated and hardworking individual who takes my work seriously. I always strive for excellence in my work which allows me to complete my work with accuracy. I am detail-oriented and I pay close attention and follow instructions. I am a data entry professional (data collection and web scraping/research experience gained) with 5 years working experience in the field. I have also worked in management as an Operations Manager in a distribution/sales company. I have done work as a social media marketer, an events coordinator and I have completed research at an university level. I am very versatile and I am always willing and able to learn new skills. I am seeking opportunities to enhance my skills in all areas of competence as this will allow me to use my skills in more than one field of work.

    $3.50 /hr
    35 hours
    4.92
  9. Sudeep Dhanotia

    Sudeep Dhanotia

    Sr tech support Analyst

    India - Last active: 1 month ago - Tests: 8 - Portfolio: 8

    My objective is to enhance my knowledge through utilizing my skills with the previous experience that I had. I have worked as a senior technical support associate for British Telecom (ISP) for two years. Currently i have been working with Optus an Australian ISP for a year. I am looking for an opportunity to work from home. Summary • I love working in the Cloud. With a comprehensive virtual background I am the person to assist you in completing your tasks. I have experience as everything from a Network analyst Analyst to a Virtual Assistant. Put me to work and see just how much we can accomplish, together! Objective • My goal is to work from home while caring for family. I am able to juggle multiple tasks and always complete jobs BEFORE the deadline . Experience • I've worked as a Network Analyst/Specialist for my previous employer. As an analyst I liaise and set up network via VPN and FTP remotely and installed POS software. I also provided technical support through Team viewer and other apps for POS software. As a freelancer, I started as a network analyst, and have provided customer support in help desk and Set up offshore sites like fresh pizza, Sbarro, KFC, & papa john’s. Education • I'm a 2nd year student in Bsc –Bachelor of Science Skills I'm very proficient in working with MS Excel, Word, and PowerPoint. I speak English and Hindi. I perform web Research competently and I am very Good at FTP upload, Internet and network troubleshooting. Provide support on LAPTOPs, DESKTOPs , PRINTERs , SCANNERs at REGISTRY level . Configuration of BROADBAND ROUTERS, HUBS Home Networking and WIRELESS Networks, supporting BT TALK,(VOIP) services. 1 Dealing with Network Faults With BT Wholesale Plc 2 Configuring Yahoo Portal. 3 Networking with different topologies 4 Known operating systems=> win 98 SE, Win ME, Win 2000, Win XP and Win Vista, Win 7 5 And MACINTOSH (apple) pc's version 10.1, 10.2, 10.3, 10.4 ,10.5 6 Assisting customers to configure Anti Virus (McAfee). 7 Giving Support to configure Mail clients. worked on POP, SMTP, IMAP server settings worked on different BROWSERs(also know the architecture of IE) I have experience in the following fields: Web research 1. E bay & Amazon.com 2. Product and image uploader -Medical Transcription -Troubleshooting Windows and Mac computers and WiFi connectivity issues. -Installation and re-instillation of antivirus and firewall. -crystal-reports -pbx -network-solutions -technical-support -administration -windows-7 -computer-networking -voip -WHMCS/Cpanel to manage support tickets and sales enquiries -Set up and liase with sites for EPOS networking -set up PBX and SIP trunking -Adsl troubleshooting -Regedit(registry edition) -set up ,configure & troubleshoot modem,router Cisco IP phones softphones and telephony products -sales & Upselling of Ntworking products Adding extension with SIP trunks set up SPA series Linksys ATA boxes Troubleshooting Codec issue Set up FAX Over IP configure Cisco SPA series for VOIP Connections

    $5.56 /hr
    2,873 hours
    4.13
  10. Kristijan Nikolesku

    Kristijan Nikolesku

    QA tester / Video editor / administrative support expert

    Serbia - Last active: 17 days ago - Tests: 9 - Portfolio: 6

    I am responsible, detail oriented, able to work under pressure and for long hours in demanding conditions to ensure deadlines are meet. I have a few years of expirience in video processing, typing,QA testing and sales jobs. Also, I am proficient with MS Powerpoint, MS Word, MS Excel, PDF, Camtasia and have good typing speed. I am looking for a challenging job that will give me the opportunity to work on interesting projects and to improve my skills.

    $10.00 /hr
    38 hours
    4.96