Administrative Support Professionals

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  1. Emon M.

    Emon M.

    Admin Support||Magento||ECommerce Product Management Expert

    Bangladesh - Last active: 21 hours ago - Tests: 10 - Portfolio: 19

    My objective is to provide a high quality service with honesty and higher accuracy. I am fast, efficient, results oriented, very keen to details, team leader, self started, hardworking and can follow instructions and have willingness to learn. My working skills: =>Research || Web-Research || Market-Research || RealEstate-Research || =>Data-Entry || Data-Scraping || Data-Mining || =>Lead Generation || Create Newsletter || Collect Press Release || =>Microsoft Office Programs ( Word || Excel || PowerPoint ) || =>Google Doc || Spreadsheet || Adwords || Adsense || =>Magento || Product-Research || Amazon || Ebay || =>WordPress || Joomla || =>Seo (On Page Optimization || Off Page Optimization || Keyword-Research || Market Samurai ) || =>Facebook || Twitter || Pinterest || Thumbler || Linkedin || =>Html || Css || =>Adobe-Photoshop || I have been working with these programs over two years. I can utilize my skills and help your business grow and prosper. You can count on me to get your project done quickly and on time.

    $5.56 /hr
    8,904 hours
    5.00
  2. Hardeep S.

    Hardeep S. Agency Contractor

    Virtual and Admin Support Expert

    India - Last active: 10/17/2014 - Tests: 4 - Portfolio: 7

    NO BORING PRESENTATIONS : Guaranteed. Presentation samples will be shared only if requested as all are high Quality. I am new to ODESK but NOT NEW in this category. Some samples are there in my portfolio created for customers on other freelancing websites. If you for looking for a unique, customized and cost effective presentation then I can assure you of most creative & professional design with complete satisfaction as priority #1. Also, If you are looking for Prompt, efficient services,Cost effective and Accuracy then contact me and I can assure you of highest Quality and complete client satisfaction as priority #1. I Provide below listed services with 100% positive feedback;- -Email Customer Support -Live Chat -Mailing List Development -All kind of Administrative Support Services -Zendesk support -Data Entry -Ads Refresh on websites -Communication on behalf of clients -Remote Troubleshooting for OS, Printers and network devices (Small Office) -Project Management -Blog Writeups -Internet Market Research -Virtual Office Assistance -Administration -Back Office Jobs -MCP :Microsoft Certified Professional Desktop support. Service Description Lets Gear up as a team and build long relationship, me providing the work and you provide me with projects.We can together work as a Great team. -Easily document conference calls, meetings, and workshops -Make the most of your brainstorming sessions -Quick turnaround of work with minimum wastage of time. -Providing all support from planning, designing, executing, monitoring and closure of projects. We will work as Hand-In-Hand and with zero tolerance. Simple 5 REASONS why you HIRE ME ? #1 I love my work and have fun doing it with professional attitude and it shows in my previous work. #2 I create remarkable, positive, high-impact copy all all times with ever lasting impression. #3 My work will enhance quality of your project, your workflow and yor client relationship. #4 I can exceed your expectation and make you and your business smile. #5 I am flexible with timings and driven by deadlines -just like you. Detail of my services to you :- Data Entry Services: I offer most comprehensive range of high quality and low cost data-entry services ideally suited to high volume data-entry applications. I offer the following Data Entry Services: Online/Offline Data Entry Forms Processing Transcription Services Insurance Claims Entry Payroll and Accounting I manage all your data entry needs and can even advise you on how to keep costs low with maximum accuracy. I have successfully accomplished and continuously working on various data entry projects for clients from different organizations, industries and financial firms countries around the globe. Email, live chat and Voice Support: Communication is the exchange and flow of information and ideas from one person to another. Information can be any service or update or resolution which can be exchange either via email or voice support. My previous experience with companies like Convergys and Wipro make me competitive, knowledgeable and professional to handle any kind of resolution via phone or email in cost effective manner. Companies and Products I worked for:- Convergys- Microsoft Operating System – Worked as Agent to support operating system for US and UK small home and office users and later left has Escalation Engineer supporting Agents on floor and across geographical region for on call advice. Wipro -Worked for HP All-IN-ONE PRODUCTS, Shell Oil and Gas- work involved Administration support for 150 users using remote sessions, Asset management- keeping track of assets using HP Service manager tool, Application support for application hosted on Citrix Server using ITIL Framework. Project Management using Shell Project Delivery Framework. Enterprise Rent-A-Car- Release Manager- work involved verifying build releases, doing regression testing, resource planning, client interaction with daily reporting. Technical Skills:- Operating system: Windows Vista, Windows 7 and Server 2008. Microsoft CRM for call Logs, Microsoft Visual Knowledge Base. HP Serveice Manager, Asset Manager, Connect IT. ITIL Version 3 Shell Project Delivery framework equivalent to Project Management. Microsoft Office Tools: word, excel, power point, outlook. Learned new technology Zendesk support via watching demos and online materials. HP All-in-One support, Desktops and laptops on call advice Small office and home networking advice Other Skills:- -Estimation of projects, resource planning, Project planning, Project closure activities, Project schedule using PMP Principles -Soft spoken with good communication skills -Good Written and spoken English -100% Reliable

    Associated with: Himan Solutions Agency

    $5.00 /hr
    204 hours
    4.89
  3. Ammar Mohammed

    Ammar Mohammed

    Admin support, Customer Service,VA, Phone Support, Programmer

    Bangladesh - Last active: 21 hours ago - Tests: 5

    With the 5+ years of experience in the field of admin support like data entry, customer support, transcription, web research,web design,software development and project management, I wish to continuously provide world class, top notch, reliable service at affordable cost to individuals/ companies who seek commitment, quality and professionalism within required time frames. My fields of focus are mainly admin support, software development (web and desktop based using Java script, HTML, PHP, MySQL, ASP.net, Ajax, C, C++, C# and CSS languages) and project management. Using a highly matured skill set, I wish to further my experience in the coming future with the appreciation of highly satisfied customers. Currently i am working as a part time project manager overseeing the establishment of Language training institution in my country Bangladesh.It is one of the toughest jobs one can ever be given charge of as it requires great focus, efficient resource utilization and proper team management. I last worked part time as a customer support agent for a Canadian & US outbound and inbound customer medication support campaign.Previously i worked for Bell Canada campaign for around 1.5 years as a sales lead.Besides these i also worked on a data analysis project for the last 2 years.I also worked for a number of software development projects here locally with focus on desktop & web based application development using C, C++, HTML and Java among others, which included designing, debugging and testing. In short, the field of my work is diverse but my aim is one:Client Satisfaction. I am available for hire at 40+ hours a week. I look forward to working with you.

    $4.44 /hr
    1,932 hours
    4.70
  4. Waqas Hassan

    Waqas Hassan

    CS-Support, Virtual Assistance, Blogger, Admin & Email Support

    Pakistan - Last active: 4 days ago - Tests: 13 - Portfolio: 6

    Experienced Projects, People & administration manager of on-shore and off-shore teams Experienced in multiple outsourced industries such as Customer Services, Inbound & Outbound Sales Experienced in defining, designing, creating and executing marketing strategies. Creative problem solver with advanced analytical, planning and scheduling skills with a focus on time delivery Strong interpersonal and communication skills with a track record of motivating team players. So if you are looking for cheap labor, I am not you guy. Only contact me if you believe in quality work rather than quantitative cheap work.

    $8.89 /hr
    542 hours
    5.00
  5. Vassiliy Shvetsov

    Vassiliy Shvetsov

    Software Architect

    Kazakhstan - Last active: 09/25/2014 - Tests: 9 - Portfolio: 3

    I have hands-on experience with wide variety of technologies, deep enough to solve any sort of tasks and problems my team and I are facing every day. Good interpersonal skills, curiosity, enthusiasm and dedication - these skills help me inspire my colleagues, accomplish tasks and meet deadlines. Currently I have more than 7 years of professional experience in development of enterprise-level applications. Hands-on experience includes: - C# .Net, WPF, WCF, Java EE, jBPM, Oracle Fusion Middleware; - Ruby, Rails, JavaScript, PHP, Python; - MS SQL, Oracle, MySQL, PostgreSQL, Redis, MongoDB; - Linux administration, etc., etc. Current area of interests includes distributed systems, cloud computing and data mining. I always strive for further advancement of my personal and professional skills.

    $50.00 /hr
    3,948 hours
    5.00
  6. Maja Milic

    Maja Milic

    Multilingual e-sourcing and e-procurement expert

    Portugal - Last active: 12/11/2013 - Tests: 9

    Polyglot (2 mother tongues, 6 languages absolutely fluent, 3 good), highly motivated procurement and e-procurement expert with 12 years’ experience in consultancy services to Fortune 500 customers worldwide. Flexible, extrovert, effective communicator at all levels internal and external to an organization with proven leadership skills, including managing and motivating teams. Excellent analytical and problem solving skills, strong negotiator and results driven.

    $55.56 /hr
    533 hours
    5.00
  7. Bernard Leigh

    Bernard Leigh

    Project Management, and Service Management,

    Cyprus - Last active: 2 months ago - Tests: 7 - Portfolio: 4

    Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.

    $60.00 /hr
    7,951 hours
    5.00
  8. Fernando Vaz

    Fernando Vaz

    Product and Project Manager for Web Applications

    Brazil - Last active: 2 months ago - Tests: 8 - Portfolio: 1

    Product Manager and Product Owner in the development of web-based applications. I have wide experience with different project management methodologies and tools. A tech generalist, I love applying technology to solve real problems, and seeing great ideas turned into beautiful products. I also have experience in managing projects with distributed teams, specifying software products and article writing. I regularly teach courses in Agile Project Management, Software Requirementes Managment and Microsoft Project.

    Groups: Application Developers Alliance

    $38.89 /hr
    4,711 hours
    5.00
  9. Matt Fuller

    Matt Fuller

    InDesign Master & Print Designer

    United States - Last active: 4 months ago - Tests: 3 - Portfolio: 3

    Simple solutions are often overlooked; through nearly 10 years in diverse fields and experiences I blend skill sets to find and create optimal responses in difficult situations. My work brings lasting, positive results in the retail, education, print media, and outdoor equipment industries. My competencies allow me to respond quickly in situations with tight deadlines and large budget constraints. I strongly prefer working situations that allow me to identify and road-map a long-term vision for products and services in conjunction with their creators. Technical skills include successful remote deployment of servers, laptops, and handheld devices, the configuration and operation of networks and backend services such as VPN/e-mail/web/DNS servers and managing security risks/sensitive data. I am highly proficient with Adobe InDesign, Illustrator and Photoshop, Microsoft Office, and various web-based and cloud solutions. I am bi-lingual in English and French.

    $95.00 /hr
    511 hours
    4.97
  10. Alessandro Lione

    Alessandro Lione

    Business services and administration - Start-up counseling

    Australia - Last active: 3 months ago - Tests: 10

    Born in a competitive environment where a pause was an error and an error was a catastrophe I quickly learned that desires had to be gained too. A programming and IT industry background gave me an analytical thinking that, coupled with a natural cool blood and patience, makes me able to solve the most complex issues and obtain the best results even complex tasks with pressing deadlines. Well before the legal age I had to take the reins of a family business, giving it a x3 income boost in less than two years, while my home country faced one of the worst crises in the recent economical and political history. That was only the sparkle that started it all; I've already two successful start-up under my belt (from initial business plan to deploying) and the chance of new challenges makes my mind rev faster. I'm an "hands on" approach lover and if I choose to undertake a project I always succeed and exceed expectations. When I wished to learn about web and social media marketing I ended up writing a book aimed at new start-up and entrepreneurs. I'm a great buyer, I love it; give me an internet connection and an Excel spreadsheet and you'll have the best buy at the lowest possible price. When I find a good offer, then I'll make it a bargain. I've experience in leading and coaching small to big sized teams (50 people) through complex tasks and tight deadlines. As an added bonus I'm passionate in everything is complex and, thanks to a continuous learning process, my knowledge cover a vast amount of different topics. Experiences: Business planning Business analysis and tweaking Bookkeeping Buying Team leading and coaching Clients loyalty and retention Marketing and copywriting PR management Italian native speaker English fluent speaker

    $38.89 /hr
    4,613 hours
    5.00