E-mail Support Specialist, Data entry specialist/ Web researcher
I've work as an E-mail Support Specialist for 2 years in one of the best business processing outsource in my country. Giving customer satisfaction and quality assistance. Listen to customers’ questions and concerns, and provide answers or responses. Provide information about products and services. Take orders, calculate charges, and process billing or payments. Ensuring and giving 100% customer satisfaction.
Experienced and can execute data processes to maintain operations and databases. Good in preparation of data reports, training and publication materials. Excellent in editing. Can assist and collect data. Strong knowledge of internet and computer applications. Knowledgeable in excel. Accountable in doing web based research.
Reliability, accuracy, honesty, determination and work ethic are the characteristics that composed me as a freelancer.