Virtual assistant, Customer support specialist.
Hi, my name is Jovan.
I am a Customer Service Representative with 1 year of experience in telephone customer service including sales, tech support and customer care. I'm also familiar with major customer service software such as Management Suite, conflict resolution and I posses positive attitude. I always aim to use the full of my capacity to effectively fill the managerial role in your company.
I have a lot of experience in MS Office programs, Internet research and Data entry. Any task you have for me I will finish with maximum quality, as soon as possible.
My English is more than fluent and I'm hardworking and a fast learner with good communication skills and a strong design background.
Also Honest, Trustworthy, Reliable in Handling confidential matters, Professional to work with, Detail oriented with strong ability to understand specific instruction. I am a customer service expert and can guarantee 100% clients satisfaction. Can work either independently or as an active and valuable team player as well.
I am a people's person and I believe I can do a positive impact by giving my 100%, because I am a result driven person. and I love what I do.
Proficient in Microsoft office packet, TG and BOS gaming platforms, Fraud check (Intelius, Whitepages, IP research), LivePerson, Trello, Yelp, Evernote, Wunderlist, Social networks, Mailru, Support Bee, Net verify etc.