Administrative Support Professionals

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Joselie Zafra

Joselie Zafra

Excel, Word, PPT Expert / Data Entry / Virtual Assistant

Philippines - Tests: 3 - Portfolio: 1

Handling reports are my specialty using Microsoft Word, Excel and Power Point. A long experience in handling Data Conversion into xml, xhtml and epub conversion along with Web researching enhanced me very well. I believe experience is the best education and enhanced your ability to be more skilled in handling multi task. I am willing to share this ability to my Clients and to learn more from them.

$3.00 /hr
1,783 hours

Meriam Dellatan

Meriam Dellatan

Customer support/ Project Manager/

Philippines - Tests: 6

I studied Bachelor of Arts major in Mass Communication for over 3 years. I started working when I was 21 years old as Customer Service Representative in Qualfon Inc. I handled Supervisor calls and deals with unhappy and complicated customers most of the time. After working there for 2 in a half years, I then transferred to Convergys to expand my experience. I worked there as Customer Care. To sum it up, I worked in a Call Center Industry for over 3 years. I decided to settle down in my hometown and work with online home-based jobs. I am working in a Solution Provider company in the United States through Upwork as a Virtual Assistant. In here, I play variety of roles. I am Sales Support, Project Manager and Commission Administrator. You can reach me at YM and Skype. My Email address is yham2_kf@yahoo.com.

$6.50 /hr
4,046 hours

Marija A.

Marija A.

IT Consultant

Macedonia - Tests: 4

I work as an Software Engineer for a local software company. I develop mostly web oriented systems. I'm involved in the whole cycle of a given project - consultation with the clients, meeting their requirements and pitching in suitable ideas - Database and Software design - Back-end (C#, PHP) - Front-end (HTML5, CSS3) - Implementation, testing and documenting - Support Also have good knowledge and command on CMS like Joomla and WordPress.

$11.11 /hr
3,789 hours

Nerissa Basiano

Nerissa Basiano

Customer Service Professional / Educator

Philippines - Tests: 3

I am an outstanding Customer Service Professional with over seven years of experience in the Business Process Outsource Industry. I provide not just technical assistance, but exceptional customer service as well. I graduated with a degree of Bachelor of Science and Secondary Education in 2006. Immediately after graduation, I started working in the BPO Industry helping me acquire the necessary skill sets to provide high quality service. I am very dependable, I can easily work within a team and I work with minimal supervision. If you are looking for a Customer Service Representative to provide you with the highest quality service, then I am the right person for the job.

$5.56 /hr
1,941 hours

Eduard Jhener S.

Eduard Jhener S.

Data Entry

Philippines - Tests: 1

I am Eduard Jhener Sagun,20 years of age and a graduate at Northeastern University with a degree of Bachelor of Science in Business Secretarial .With my experiences and with my education ,I am expert in data entry. I worked as secretary at the Office of the Vice Mayor, I am responsible for all the paper works and do research about given assignment. During my college,I do part time job in encoding,research,sales.I expert in Microsoft Office like word and excel .

$3.33 /hr
1,854 hours

Maria Sofia Bedia

Maria Sofia Bedia

Experience Customer Service/Data Entry Professional/Triage Nurse

Philippines

Worked as a technical support rep for a US based cable company for 3 years. Which eventually added support like customer service skills and sales and the good thing about it was of course,I got trained for this transition. I have a very good organizing and computer knowledge, one year of classroom instruction on Microsoft office software like word, excel and Powerpoint. I also make use of good internet connection to communicate through online channels like email, Skype and make use of social networking sites like Facebook. I think I can describe myself as a tech savvy person but of course there still a lot of information I'm interested to learn about. I believe that learning is a continuous process and I'm really eager and open to new ideas and information. Although most of my experience is mostly on technical and customer service in nature, As a nursing graduate I still do keep in touch with my medical side by keeping up to date on information I can get though signing up on nursing sites and of course I do continuous education for nursing. This also helps me make sure that I still have a valid US nursing license. Was also employed more recently as a triage/intake nurse. Duties includes talking to patients, doing triage and intake, setting up the patient to one of our doctors for consultation, calling insurance companies to verify membership of patients, talking to pharmacist, transcribing patient records to online data base and making reports using word or excel and converting them to pdf if duty asked for it. Also excellent at data entry. Responsibilities include but is not limited to preparing, compiling and sorting documents, checking source documents for accuracy, obtain further information for incomplete documents, combine and rearrange data from source documents where required and comply with data integrity and security policies. I am accustomed to a fast-paced environment where deadlines are a priority and handling multiple jobs simultaneously is a requirement. I enjoy a challenge and work hard to attain my goals. I am dependable and can work with minimal or without supervision. Constant communication with all levels of management has strengthened my interpersonal skills. I am open to a full time stable job. I'd like to build a great relationship with your company. This relationship will help us both, for the company to be able to get a reliable help through me and of course for me to be able to get a job that will help me support my family.

$6.00 /hr
1,759 hours

Gemmalyn Blanco

Gemmalyn Blanco

SALES, LEAD GENERATION, ACCOUNT MANAGEMENT, ONLINE ENGLISH TEACHER

Philippines

Qualifications • Product Sales Trainer for 2 years • BPO Sales Experience for 4 years * Accounts handled: Sales, Lead Generation, Financial, Account Management, Online English Teaching • Master’s Degree ( Education in Management- Academic units completed) • Cum Laude • Quick and eager to learn • Outgoing and patient • Hardworking, can handle pressure with minimal supervision

$5.56 /hr
3,896 hours

Ann Brasure

Ann Brasure

Experienced IT Project Manager

United States - Tests: 1

Ann Brasure N22877 Truman Street Niagara, WI 54151 (906) 221-5422 livescananni@gmail.com To Whom It May Concern: I am a dedicated professional offering your organization over 20 years of Information Technology & 15 years of Project Management experience. It is with this and my additional experience that I feel I would be a true asset to your organization. As an IT Project Manager, I directed the execution of projects from conception through deployment. I provided superior customer care, analyzed processes, developed project plans, coordinated resources, supervised project teams, controlled budgets, and managed performance. I developed project documentation and trained users on solutions implementations. I was responsible for directing a team to implement, monitor and remediate IT Security utilizing both NESSUS and Critical Watch software applications. As a Biometric Project Manager, I was required to undergo specific background checks and managed biometric project implementations for various governmental agencies such as the US Department of Defense, NASA & the Department of Homeland Security. Developed ways to improve technical processes within the organization and identified and solved many new or unique problems. I acted as a facilitator and team leader and provided technical leadership to others on more complex tasks. I worked with team implementing and had extensive knowledge of our internal helpdesk system. As a Director or Professional Services, I researched, developed and instituted various policies, enhancements and improvements in the company’s project management, implementation and marketing processes. I furthered marketing efforts of the company by providing leadership and management of the company’s professional services activities. I acted as liaison with external and internal parties on matters relating to the procurement of services and materials for the company’s professional service activities. As a Product & Sales Manager, I aided in the establishment and enforcement of sales & marketing standards such as quoting processes, pricing policies, brand identity, visual standards, and marketing strategies for the company's newly developed Managed Services’ product line. I provided Network Sales and Engineering staff with sales and marketing materials, training and set sales and marketing goals in preparation for sales of Managed Services’ products and services. Along with my career experience I also bring the team my certifications including MCSE, VMware VCP – Data Center Virtualization, Microsoft Office Professional and COMPTIA A+. My past achievements are indicative of a dynamic leader who possesses strong people and organizational skills. I feel I would bring to any position superior communication skills, the ability to prepare and deliver effective presentations and a proven commitment to first-rate customer service and satisfaction. The accompanying resume can serve to provide you with greater details of my background, and what I have to offer. I look forward to speaking with you and hearing more of the great career potential your company has to offer. Thank you for your time and consideration. Sincerely, Ann M. Brasure

$50.00 /hr
1,601 hours

Richard Paraguison

Richard Paraguison

Administrative Professional

Philippines

Transaction Processing Associate Assistant (converted to BPO) Procurement Operations (converted to BPO) - Support north America/Canada clients for human resources - all of this are administrative works - having a call to hiring manager in North America if applicable for the instances of urgent information needed. - Meet the Service Level Agreement (SLA) and Key Performance Indication (KPI) of the project for timely manners - 7 months consecutive top performer of the month.

$4.44 /hr
1,861 hours

Giovanni Moldiz

Giovanni Moldiz

Call Center Agent

Bolivia

Expert in Staffing, Recruiting, Lead Gen, Cold Calls, Appointment Setting and Customer Service. I speak English with no accent. Dedicated ISP for phones and another for web browsing, no WiFi, Use soft phone to do my work Reliable, Detail Oriented and Fun to work with! Voice sample and Resume are available upon request..

$7.00 /hr
1,851 hours