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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.

152

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: July 1, 2015
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  1. Alexandru B.

    Alexandru B.

    Salesforce/ Force.com CRM Expert, Salesforce Certified Developer

    Romania - Last active: 6 months ago - Tests: 2

    Salesforce Certified Developer and Configuration Specialist with 4+ years of experience in administrating, configuring, developing, reaching the client's needs on lots of Salesforce and Intacct projects. Work description: - responsible for maintaining the functional areas of data management, accounts, contacts, leads, campaigns, opportunities, quotes, dashboards and reports etc; - implemented new enhancements including creation of custom objects, workflows, email alerts and templates, and campaigns; - managed territories and forecasting - developed and maintained Visual Force pages(simple pages with just an 'action', customized with Javascript/jQuery, CSS, and AJAX, custom wizard pages, online payments with Credit Cards, etc.), batch-able and schedulable classes; - integrated to other third party solutions (like Intacct, EchoSign, Google Calendar, Google Maps, Autorize.net. - worked on managed packages for AppExchange market - performed analysis on many projects and provided technical documentation

    $38.89 /hr
    117 hours
    0.00
  2. Jefferson Murillo

    Jefferson Murillo

    Web Developer and Senior Quality Assurance Tester

    Philippines - Last active: 5 days ago

    Over the last 9 years, I have developed a wide range of websites using HTML, CSS, PHP and MySQL including sites for startup companies and existing businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. I also have some experience in the following areas: SQL, Ajax, OOP, JavaScript, Java, ASP.net and software design and testing.

    $3.33 /hr
    0 hours
    0.00
  3. Yogesh C.

    Yogesh C.

    Web Developer, Designer, Software Test Pro

    India - Last active: 12 days ago - Tests: 3 - Portfolio: 3

    We Y&G Technologies & Consultants are very good experienced Team. We are into: 1. Web Design & Development 2. Product Development 3. Software Devepment 4. iPhone & Android Apps Development 5. Software Testing Services 6. ITES Services We are having very good team who has worked in their respective area more than 4-5 years. They have chased exellence in the respective area. We are here to deliver the quality solutions with the utmost satisfaction.

    Groups: Lisnagol | DIRECT™, salesforce.com...

    $19.00 /hr
    0 hours
    0.00
  4. Krunal Parmar

    Krunal Parmar

    ERP/CRM Development/Maintenance/Training with 10 years Experience

    India - Last active: 21 hours ago - Tests: 4

    Summary : Having 9 Years experience on Analysis & Design of System Architecture for developing useful Business Intelligence System. Specialties: Database Management Systems (DBMS), Business Management Software, ERP Software Experience Proprietor cum Team Lead at Krunal Software Services October 2011 - Present (2 years 7 months) Providing Business Software Services in the area of working, Maintenance & Support (Technical, Functional) , Development, Implementation, Training Etc. Products, Inventory Management, Production Planning & Control, Sales Management, Purchase Management, Human Resource Management Etc. Senior Technical Support - ERP at Marigold Paints Pvt. Ltd March 2009 - September 2011 (2 years 7 months) Actively involved in the Implementation and Maintenance of ERP system in a production environment Senior IT Professional at Hi-Tech Investment Castings Ltd. January 2006 - March 2009 (3 years 3 months) Application Development such as Production Planning & Control Department, Personnel Department, Material Management System for Store Department, Purchase Department, Marketing Department etc Skills & Expertise Software Development ERP Implementations Business Analysis Project Management Business Intelligence Technical Support Applications Software Development Custom Software Development Sales Management Customer Service Managing Database SQL Team Building Strategic Planning ERP Software Report Development Security IT Management Education Master of Computer Applications (MCA), Computer Science, 2003 - 2006 Bachelor of Commerce (B.Com.), Computer, 2000 - 2003

    $3.00 /hr
    0 hours
    0.00
  5. Ar-J Guevarra

    Ar-J Guevarra

    Online Marketing & Social Media Virtual Assistant | Customer Service

    Philippines - Last active: 2 months ago - Tests: 3 - Portfolio: 3

    I worked as a Virtual Assistant for almost 2 years (June 2012 - Present) as an expert in online marketing and social media. I am knowledgeable experience in the US real estate industry under Re/Max Allegiance with an intensive experience as a Transaction Coordinator . Below are the following skills I can certainly share into your business. o Internet marketing | Social media marketing (WORDPRESS, Facebook, LinkedIn, Wordpress and Canva. o Email marketing using Mailchimp and WebKitchen. o US real estate Transaction Coordinator with buyers and sellers agent. o Administrative support / Creating flyers, banners and postcards o Email management / phone support / chat support o Audio and Video editing via Audacity and Adobe Premiere. With a Bachelor’s Degree in Information Technology I have a full understanding of the full life cycle of a working in a BPO industry, supervisory, management, training and virtual assistant. I also have experience in learning and excelling at new technologies as needed. I worked in a business processing industry (BPO) for 11 years (April 2004 – August 2014) with the following accounts; o SPRINT together with Nextel | Customer service o NETSPEND | Customer service (financial account) o ADOBE | Technical Support Representative o AT&T | Customer Service Representative o COMCAST | Chat Support Representative  Accomplished Customer Service/Technical Support Profession  Worked as a Supervisor/ Team Lead/ direct AHT & Quality point of contact.  Exceptional, interpersonal communication and multi-tasking skills. Can actively pursue a team environment focusing on the project's high quality standards and high performance goals.  Experienced in meeting and monitoring goals completing related reports.  Can provide effective feedback, education, coaching and action plans.  Exposed in team leadership with a flexible and dedicated work ethics. can provide positive, consistent, fair and committed leadership  Conducted classes for University students about BPO programs. | Manila Central University

    $7.00 /hr
    0 hours
    0.00
  6. Arun Balasundaram

    ERP Implementer - Specialized in Odoo (formerly OpenERP) since 2010

    India - Last active: 2 months ago - Tests: 2 - Portfolio: 8

    Self motivated, socially responsible person and a technology enthusiast. I am a software implementer and a developer with nearly 6 years of experience in projects like ERP, CRM, Document Management and eCommerce. My core expertise is Odoo (formerly OpenERP). I consider attitude and perfection as my strength. I am prepared and confident in handling assignments effectively and efficiently.

    $20.00 /hr
    0 hours
    0.00
  7. Dusan K.

    Dusan K.

    Customer Service & Support|Data Entry|

    Serbia - Last active: 21 hours ago - Tests: 6 - Portfolio: 2

    I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc. Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative. I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email).

    $5.00 /hr
    778 hours
    0.00
  8. Evelyn A.

    Evelyn A.

    Bookkeeper/MYOB/Quickbooks/Peachtree/UBS Accounting/Sage ACT Premium

    Philippines - Last active: 1 day ago - Tests: 6 - Portfolio: 5

    Bookkeeper with adequate experience in handling finance matters - handling full sets of accounts, seeking opportunities to expand my career by assisting businesses remotely fulfil their bookkeeping needs. With solid 15 years background in accounting, administration, supervisory and office management. I am a graduate of Bachelor's Degree in Accountancy from the Philippines, I have work experiences locally and abroad. I’ve lived and worked in Singapore for 5 years, employed full-time for an Australian company and had few part-time bookkeeping jobs for Singaporean and Malaysian companies. Skills include Accounting, Bookkeeping, Data entry, Accounts Receivable, Accounts Payable, Bank Reconciliation and Auditing. I am competently qualified and superbly experienced with accounting platforms such as MYOB, Quick books, Peach tree and UBS accounting. I am also experienced in invoicing clients on their preferred portals such as Ariba, Tungsten (formerly ob10) and others. I am also proficient in using CRM soft wares such as Sage ACT Premium and FileMaker Pro.

    $11.11 /hr
    374 hours
    0.00
  9. Javeria A.

    Javeria A.

    Javeria Ali

    Pakistan - Last active: 2 days ago - Tests: 1 - Portfolio: 1

    I am an enthusiastic social media marketer. I have been doing freelance social media work for 3 years now. I am working as Creative Manager for Nestle , TetraPak , Samsung Mobile , Rivo Mobile , Dell & Orient Electronics . I am managing there whole digital portfolio starting from ideation to execution. I am an extremely self-driven individual with a passion for creative ideas and all things Digital.My biggest strength is communication (written and verbal), along with an attitude to get things done on time and with full commitment. A good challenge drives me crazy.

    $10.00 /hr
    43 hours
    0.00