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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.

182

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

4.61
Last updated: August 1, 2015
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  1. Dusan K.

    Dusan K.

    Customer Service & Support|Data Entry|

    Serbia - Last active: 3 days ago - Tests: 6 - Portfolio: 2

    I finished "Singidunum" University in Belgrade, Serbia. There I studied fast typing, marketing, trade, monetary policy, accounting, commerce etc. Gained experience on email and over phone support while working for Amazon, as Seller Support agent for UK marketplace. Furthermore, I worked for The Body Shop UK, USA and Canada as Customer Care Representative. I also have good experience in the following areas: Microsoft Office, SAP, JIRA, CyberSource, Customer Service Central, Customer Support, Seller Central, Seller Support (phone and email).

    $5.00 /hr
    806 hours
    0.00
  2. Maneesh Gupta

    Maneesh Gupta

    BI, Salesforce, Veeva CRM, Informatica, CRM, Reporting, ETL, Netezza

    United States - Last active: 1 day ago - Tests: 2

    I am a 10+ experienced IT professional working with one of world's largest IT Services companies. In my professional life so far, I have had great exposure at working on different technologies and domains for different clients worldwide. Have also worked face to face with clients in Europe, US and India. My technology stack includes Salesforce, CRM, Veeva CRM, Informatica Cloud, Could Integration, Informatica Powercenter, Netezza, Oracle PL/SQL, Cognos, Business Objects, Roambi, SSRS, ETL, Data- warehousing Have extensive experience in implementing global applications supporting large user base. Have created several BI reporting solutions end-to-end from the scratch (ETL + Reporting). Have excellent exposure to end to end software development life cycle. Got 10 years of experience in working in Integration projects involving various tools - Informatica, Oracle, SQL Server, SSRS, BO. Cognos, Salesforce etc. For last 3 years, I have been working on a global CRM system deployed across 85 countries with a user base of 20,000+. Have great experience in writing custom logic, triggers, visual force pages, workflows etc. Have also great exposure in terms of CRM related consulting, solution/architecture designing, Salesforce integration with on-premise applications, cloud-to-cloud integration etc.

    $18.00 /hr
    0 hours
    0.00
  3. Alexandru B.

    Alexandru B.

    Salesforce/ Force.com CRM Expert, Salesforce Certified Developer

    Romania - Last active: 6 months ago - Tests: 2

    Salesforce Certified Developer and Configuration Specialist with 4+ years of experience in administrating, configuring, developing, reaching the client's needs on lots of Salesforce and Intacct projects. Work description: - responsible for maintaining the functional areas of data management, accounts, contacts, leads, campaigns, opportunities, quotes, dashboards and reports etc; - implemented new enhancements including creation of custom objects, workflows, email alerts and templates, and campaigns; - managed territories and forecasting - developed and maintained Visual Force pages(simple pages with just an 'action', customized with Javascript/jQuery, CSS, and AJAX, custom wizard pages, online payments with Credit Cards, etc.), batch-able and schedulable classes; - integrated to other third party solutions (like Intacct, EchoSign, Google Calendar, Google Maps, Autorize.net. - worked on managed packages for AppExchange market - performed analysis on many projects and provided technical documentation

    $38.89 /hr
    117 hours
    0.00
  4. Sonia Sharma

    Sonia Sharma

    Salesforce Adminstrator

    India - Last active: 1 month ago

    • Salesforce.com Certified Administrator with total 4 years of experience in Salesforce.com Presently working in VMware internal user community for SFA, PRM and custom solutions built on force.com platform. • Experience in Designing, Implementing, Configuring, Customizing and Administrating Salesforce.com CRM. • Working with Business owner and SFDC Developer for smooth implementation of requested enhancement or system error. • Hands on experience in Salesforce.com Analytics, creation of reports, custom report type and dashboards in Salesforce.com. • Testing, Training and Documentation for user adoption of new and existing CRM functionality. • Data Quality monitoring, managing and updating with dashboards and Apex Data Loader. • Managing Salesforce.com Partner Relationship Management (PRM), end-to-end Implementation of Salesforce.com PRM, including user adoption, business features, data management and customer support. • Creation of Objects, Fields, Record Types, Workflows, Approvals Processes, Escalation rules, Assignment rules, Validation rules, Sharing rules, Custom Page Layouts, Custom Fields, Cases Management, Data Maintenance and other standard functionalities • Implementation, Configuration, Customization, Integration, Data Loader Designing and Improving User Management, Data Management and Support Management process. • System Analysis with cross functional teams for Business and system issues. • Managing Security Model of Salesforce.com as developed. Business Analyst, Business Application Support • Working as Salesforce.com Administrator for CRM, PRM and customized solution built on force.com platform. • Working as Salesforce.com Administrator with respect to Sales operationss. • Drive end-to-end effectiveness of Salesforce.com, including lead management, revenue forecasting, pipeline visibility, data management and customer support. • Identify and develop dashboards and reports across the entire sales cycle. • Ongoing management and maintenance of Salesforce.com CRM implementation, including user administration. • Designing and implementing upcoming changes and enhancing existing functionality. • Serving primary point of contact for those who require maintenance, configuration and enhancement. • Security and User Management through role and profile, case management deployment. • Data Management with Data Loader and Apex Explorer, Territory Management with DRM and iLog. • Partner test account creating, partner role and profile Management, content delivery to partner through group admin. • Coordinating with cross functional team for process enhancement and implementing in Salesforce.com. SME for Territory Management system implemented with the help of DRM and iLog. • Managing Salesforce.com integration with other systems like DRM, iLog and Oracle EBS

    $15.00 /hr
    0 hours
    0.00
  5. Yogesh C.

    Yogesh C.

    Web Developer, Designer, Software Test Pro

    India - Last active: 18 days ago - Tests: 3 - Portfolio: 3

    We Y&G Technologies & Consultants are very good experienced Team. We are into: 1. Web Design & Development 2. Product Development 3. Software Devepment 4. iPhone & Android Apps Development 5. Software Testing Services 6. ITES Services We are having very good team who has worked in their respective area more than 4-5 years. They have chased exellence in the respective area. We are here to deliver the quality solutions with the utmost satisfaction.

    Groups: Lisnagol | DIRECT™, salesforce.com...

    $19.00 /hr
    0 hours
    0.00
  6. Krunal Parmar

    Krunal Parmar

    ERP/CRM Development/Maintenance/Training with 10 years Experience

    India - Last active: 1 day ago - Tests: 7

    Summary : Having 9 Years experience on Analysis & Design of System Architecture for developing useful Business Intelligence System. Specialties: Database Management Systems (DBMS), Business Management Software, ERP Software Experience Proprietor cum Team Lead at Krunal Software Services October 2011 - Present (2 years 7 months) Providing Business Software Services in the area of working, Maintenance & Support (Technical, Functional) , Development, Implementation, Training Etc. Products, Inventory Management, Production Planning & Control, Sales Management, Purchase Management, Human Resource Management Etc. Senior Technical Support - ERP at Marigold Paints Pvt. Ltd March 2009 - September 2011 (2 years 7 months) Actively involved in the Implementation and Maintenance of ERP system in a production environment Senior IT Professional at Hi-Tech Investment Castings Ltd. January 2006 - March 2009 (3 years 3 months) Application Development such as Production Planning & Control Department, Personnel Department, Material Management System for Store Department, Purchase Department, Marketing Department etc Skills & Expertise Software Development ERP Implementations Business Analysis Project Management Business Intelligence Technical Support Applications Software Development Custom Software Development Sales Management Customer Service Managing Database SQL Team Building Strategic Planning ERP Software Report Development Security IT Management Education Master of Computer Applications (MCA), Computer Science, 2003 - 2006 Bachelor of Commerce (B.Com.), Computer, 2000 - 2003

    $4.00 /hr
    0 hours
    0.00
  7. Jefferson Murillo

    Jefferson Murillo

    Web Developer and Senior Quality Assurance Tester

    Philippines - Last active: 11 days ago

    Over the last 9 years, I have developed a wide range of websites using HTML, CSS, PHP and MySQL including sites for startup companies and existing businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. I also have some experience in the following areas: SQL, Ajax, OOP, JavaScript, Java, ASP.net and software design and testing.

    $3.33 /hr
    0 hours
    0.00
  8. Javeria A.

    Javeria A.

    Javeria Ali

    Pakistan - Last active: 8 days ago - Tests: 1 - Portfolio: 1

    I am an enthusiastic social media marketer. I have been doing freelance social media work for 3 years now. I am working as Creative Manager for Nestle , TetraPak , Samsung Mobile , Rivo Mobile , Dell & Orient Electronics . I am managing there whole digital portfolio starting from ideation to execution. I am an extremely self-driven individual with a passion for creative ideas and all things Digital.My biggest strength is communication (written and verbal), along with an attitude to get things done on time and with full commitment. A good challenge drives me crazy.

    $10.00 /hr
    43 hours
    0.00
  9. Megan H.

    Megan H.

    Marketing Professional

    United States - Last active: 06/09/2013 - Tests: 1

    I am an efficient, detail-oriented and organized marketing professional. I've managed many ongoing marketing programs including print ads, online ads, radio ads, online sweepstakes, and social media campaigns. I'm also able to do a number of other marketing related tasks such as create social media assets, email campaigns, design WordPress websites, or help you set up a CRM database, plus much more. I really enjoy working with small businesses and helping them achieve marketing goals at an affordable rate.

    $22.22 /hr
    17 hours
    0.00