Live Chat Operators

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Live Chat Operator Job Cost Overview

Typical total cost of Upwork Live Chat Operator projects based on completed and fixed-price jobs.

Upwork Live Chat Operator Jobs Completed Quarterly

On average, 55 Live Chat Operator projects are completed every quarter on Upwork.


Time to Complete Upwork Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on Upwork.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator Upwork freelancers typically receive a client rating of 4.53.

Last updated: July 1, 2015
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  1. Alina Agisheva

    Alina Agisheva

    Project Manager, Customer Service Specialist

    Ukraine - Last active: 15 days ago - Tests: 1 - Portfolio: 1

    Over 5 years in IT, starting as a Customer Service Specialist (2 years) and continuing as a Project Manager (3 years). Great experience in different customer service and management areas, such as live chat, tickets handling, phone calls, business correspondence, project planning/scheduling, team management, risk management, development process monitoring and improvement. Management of web projects including HTML/CSS/JS, PHP, Wordpress. Fluent English, native Ukrainian and Russian.

    $15.00 /hr
    0 hours
  2. Stephanie A.

    Stephanie A.

    Experienced Administrative Professional

    United States - Last active: 4 months ago - Tests: 7

    Over 20 years of Managerial experience and Data Entry. I have worked the last 2 years as a Support Specialist. Experience includes: Taking calls from clients, computer entry, monitoring a chat room, training webinars, sorting and assigning incoming emails. Have also done after hours emergency dispatching for a plumbing company.

    $15.00 /hr
    908 hours
  3. Renato Frota

    Renato Frota

    Complete IT Consultant / Programmer / Assistant

    Brazil - Last active: 02/28/2014 - Tests: 2

    I'm a 26 yr old guy from Brazil, with IT Management undergraduation, passionate for computers since... well, since ever. I have programming skills (mainly PHP/MySQL), Linux administration experience, very accostumed to using SSH to performing tasks quicker. Have integrated some great support staffs like InvisionHelp Brasil (Invision Power brazilian community, that offers free and paid support and programming services). Currently a global moderator in the OpenCart Brasil community. I also have experience with WHMCS and various other PHP scripts. I'm very good in troubleshooting and tasks automatization. If you need PHP, HTML and/or CSS adjustments in your website/application, I'm able perform them quickly. I have some skills with web graphics (Photoshop) also. Really don't know what to focus in my profile yet. I will update this as I find jobs that I'm capable to do.

    $30.00 /hr
    0 hours
  4. Maria Rodelia Sibal

    Maria Rodelia Sibal

    If you need anything done, I'm the woman for the job.

    Philippines - Last active: 20 hours ago - Tests: 2

    My work experiences make me suitable for any kind of job. I worked as a teacher for four years and worked in the BPO industry for more than ten years. My background includes working in sales, billing and technical support. I also have experience handling inbound/outbound calls, chat, ticket and email support, data entry and appointment setting. I have excellent customer service skills, I am reliable and take great pride in always giving my best in all that I do. If you need anything done, I'm the woman for the job.

    $7.00 /hr
    2,969 hours
  5. Rajeev Kumar

    Rajeev Kumar

    Customer Relationship Management with 12 years of experience

    India - Last active: 14 days ago

    Am a Customer service professional with go getter result oriented, positive attitude person. A good communicator, Know how to attract customers and satisfy them. Hands on experience in MSExcel, MS Word and MS PowerPoint. Analyze the performance based on data in specific and precise report format. A good Client co-ordinator, a negotiator and a quick decision maker. Know how to motivate the team for organizational and personal growth. Handled a team size of 100 and more. Handled Inbound and Outbound call center, Back office, team, Email and live chat support team. I have done my MBA in operations and marketing.

    $20.00 /hr
    0 hours
  6. Farrah S.

    Farrah S.

    Experienced and Reliable Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 1

    I am a customer service representative with 6 years of extensive experience. I am a competent and reliable individual, very hardworking and can work well with minimal supervision. I have been trained to accomplish the task for the job that will be offered. i am a positive person who performs well under pressure. i have a good work ethic. i know that i can be an asset to your company and would love the opportunity to show this.

    $4.00 /hr
    0 hours
  7. Priscilla Reyes

    Priscilla Reyes

    Customer Service Support

    United States - Last active: 1 month ago - Tests: 2

    I have experience in sales and customer service for over 8 years. I have worked in the telecommunications industry, retail and web. I am reliable and a very task oriented and aim for completing tasks in a timely matter. I have excellent communication skills and always strive for excellence. I am very determined and attentive to details.

    $20.00 /hr
    0 hours
  8. Leogene M.

    Leogene M.

    TeleSales Representatvie/Chat support/ Customer service

    Philippines - Last active: 6 days ago - Tests: 1

    Thank you for taking your time to check my profile. For the past 11 years in the call center industry, I have developed the skill of providing good customer service and selling. I have learned the art of selling through customer service by providing resolution first then cross sell, it is very important as a customer service representative to be a good listener so one can provide the best customer service. Being conversant or fluent in English is not enough to satisfy a customer it's more important to put feelings on every call you take and applying soft skills so that the customers can feel your sincerity on your call it always helps when you put the feelings first then the facts follows. While in selling it’s important to probe so that you can tailor fit your product or services to your customers so that they can see the need for what you’re selling. With my 2 years’ experience as a live chat representative it’s important to be brief and professional with your responses since you cannot put emotions on what you’re telling to the customers. The usage of empathy statements and “please” and avoiding repetitive response is very helpful. Personalizing your response is also important to avoid the thought of the customers that they’re only chatting with an automated system or a computer.

    $5.60 /hr
    9 hours
  9. Glorysa Evangelio

    Glorysa Evangelio

    General Admin Virtual Assistant - Recruitment and Chat/Email CSR

    Philippines - Last active: 1 month ago - Tests: 2

    *Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. *Proven relationship-builder with positive interpersonal skills. *Highly trained in Recruitment for BPO, Banking & Finance, Administrative, and Automotive industries. *Exposed to Target and Selection Recruitment Techniques. *Articulate in business correspondence. *Excellent document processing aptitude in Microsoft Office applications.

    $4.00 /hr
    0 hours