Get Your Phone Support Project Started Today!

Post your phone support project on Upwork and hire call center agents and computer support specialists to provide you or your clients with remote support and handle customer inquiries over the phone. These freelancers are friendly, polite and able to handle multiple cases in queues. They are focused on customer satisfaction, and can provide technical assistance or support to your clients while patiently answering questions regarding your products or services. They can also follow and optimize your phone support scripts, communicate updates and troubleshooting steps, or provide cost-effective solutions via telephone.

Phone technical support refers to a range of services by which enterprises provide assistance to users of products and services over the phone. On Upwork, the world’s largest online workplace, companies hire freelance phone support agents and call center representatives who have experience in phone support software and tools as well as using other means of customer service and communication (such as CRM software, live chat support, virtual meetings and email technical support). These professionals can manage computer support, product support or sales consultation projects over the phone.

Browse Phone Support job posts for project examples or post your job on Upwork for free!

Phone Support Job Cost Overview

Typical total cost of Upwork Phone Support projects based on completed and fixed-price jobs.

Upwork Phone Support Jobs Completed Quarterly

On average, 239 Phone Support projects are completed every quarter on Upwork.


Time to Complete Upwork Phone Support Jobs

Time needed to complete a Phone Support project on Upwork.

Average Phone Support Freelancer Feedback Score

Phone Support Upwork freelancers typically receive a client rating of 4.47.

Last updated: October 1, 2015
Clear all filters

Marielle Escover

Marielle Escover

The Only Virtual Assistant You'll Ever Need!

Philippines - Portfolio: 2

Over five years experience in providing excellent virtual admin assistance to clients from countries such as USA, Australia, Saudi Arabia, South Africa, and Germany. Some positions handled: - Head of Operation (Fitness Company, Sydney- AUS) - Executive Assistant (Hedge Fund, Florida- USA) - High- end PA (On-line Gaming Company, Massachusetts- USA) - App Beta Tester (Game Developer, Frankfurt, Germany) - Course Coordinator/ Purchasing- On-line school (Saudi Arabia) - Event Data Analysis/ Entry (Education website, California- USA) - Executive Assistance (Management Consultancy Company- Gauteng, South Africa) Expertise on: -Microsoft Office -Google Business Apps -Base Camp -Zen Planner -Mail Chimp -Wufoo -Backpack -Evernote -Dropbox -WordPress -Paypal -Skype -Teamviewer -Appointment Plus -Debit Success -eFax -eWay -eBay -Amazon, -Facebook -Pinterest -LinkedIn -Twitter -Google Analytics -Quicken -Quickbooks

$9.00 /hr
677 hours

Palpandian Ramprakash

Palpandian Ramprakash Agency Contractor

We will do anything that can be virtually done


Team Up 24x7 – As the name indicates, our company serves 24 hours a day, 7 days a week providing various support to clients around the world. We are a global leader in outsourced offshore solutions. We have been delivering high quality services to North American, UK, Canadian and Australian firms for over a decade. With 250+ staff, more than 300 clients worldwide & a proven track record for hands on delivery our company leads the worlds search for higher quality lower cost outsourcing solutions. Our aim is to make outsourcing easily accessible for small and medium businesses and to make outsourcing a fearless journey. Our staff • 100% university graduates • Excellent written and spoken English • Good computer knowledge and typing speed • Industry specific technical support agents • Very flexible with multi-tasking ability • Quality conscious and motivated to continually exceed the service levels • Staff available to work 24x7

Associated with: Team up 24x7

92% Job Success
$5.00 /hr
0 hours

Daniel Gonzalez

Daniel Gonzalez Agency Contractor

Project Management, Manager, Business Director

Spain - Portfolio: 1

I am proactive, always bringing new ideas for our line of work. I have always worked with dead lines and goals. I always work with objectives and with real goals to be achieved. I am very efficient, creative, proactive and resourceful person, always bringing innovating ideas to the my line of work by implementing tools that will allow us to follow up, call and retrieve in real time messages and tickets from our customers and clients, also, these tools will allow us to watch over about what’s the team doing and how are they doing it in order to localize problems and improve our the efficient of our work. On the other hand, I had a great experience working with Passbeemedia (Plano Texas), I was the project manager and my tasks were to keep up with our developers, customer representatives, customers, tickets, in order to improve the impact on our clients and deliver a great work; I had to handle Passbeemedia Forum, use team viewer to set-up all our representatives software and ev

Associated with: Daniel Gonzalez

98% Job Success
$33.00 /hr
0 hours

Kathiravan Sivaji Agency Contractor

Your Admin Support Outsource Partner

India - Portfolio: 4

We are a flourishing company with young enthusiastic from Coimbatore, India. Our vision is focused on customer satisfaction and to render excellent quality. We provide wide range of Data Services, such as online research, data extraction, data entry, data mining and data conversion with quick turnaround times and 100% quality.

Associated with: Perfect BPO Services

85% Job Success
$5.00 /hr
0 hours

Stephanie S.

Stephanie S.

Clerical, Bookkeeper, Writer, Assistant

United States - Portfolio: 3

I have 20+ years of Administrative Support in Business from Manufacturing to Construction. My background in accounting (Accounts Payable, Receivables and Payroll. I have used numerous software packages including Quickbooks, Timberline, Microsoft Office (Excel, Outlook, Word, etc) I have a degree in Business Administration, Microcomputer Applications. I am willing to train and learn new software packages and/or skills.

$13.00 /hr
23 hours



Data entry expert and proffesional article writer


I have a Bachelor of Commerce degree-Human Resource. I am experienced in data entry, data analysis and data cleaning. I have worked as a data entry clerk for an international NGO. I also have experience in customer service and related duties from a leading micro-finance bank in Kenya.I got my experience in research working for Kenya Red cross in a children welfare program. I guarantee 100% satisfaction because I am hardworking and very attentive to detail.

$6.00 /hr
0 hours

Niren P.

Niren P.

Expert in development, QA Testing and Technical Support

India - Tests: 1

Hello there, I have knowledge of Software development for web and desktop applications. I can also work for data entry task. I was a team leader for 2 years in Development department. I know QA task as I reviewed the test script which QA wrote during that period. That test script are for manual testing. so, I can also work on it. The company for which I am working wanted to start the new business (L3 Support) they trust on me and they selected me for that post as a team leader. I have been working in L3 Technical Support department for 1 and half years. I also take care of L1 and L2 department.So, I have knowledge of all the 3 layer of support which I can provide to you. Thanks, Niren Prajapati

$15.00 /hr
0 hours

Lizette Oosthuysen

Lizette Oosthuysen

Virtual Assistant

South Africa - Portfolio: 7

I can be your Virtual Assistant, Virtual PA, Data Entrist or Social Media Manager. Professional and excellent quality work is my number one priority. I have more than 5 years’ experience in office management, admin duties, Microsoft office programs, being a personal assistant and doing time management. As well as 10 years experience in social media management and I am not afraid of a challenge and can take on any job assigned to me. I am fluent and error free in English and Afrikaans, (Verbal and Written) and I am a very efficient internet researcher. You are more than welcome to test my abilities for yourselves and I am confident that I will not disappoint you. I am a good organizer and have great people skills, am determined, goal orientated, a fast learner, good typing skills, friendly but focused, I can work under pressure and/or independently. I’m also a very hard worker, productive, self-motivated, trustworthy, reliable, confident, multi-skilled, and loyal and have excellent communicating skills. I always lead by good example, am prepared, professional and have strong leadership qualities. If you give me a chance to prove myself, I will certainly not disappoint you. I am a serious over achiever. I am looking to broaden my knowledge and grow my expertise in a Virtual environment. With proper training and explanation of what is expected of me, I believe I will be the best. I enjoy modelling, singing, dancing and acting. And I love having a good time with family or friends. I do believe in doing what you love and loving life! Reaching my dreams is my ultimate goal and I am prepared to work hard to achieve them. Please Contact me for any opportunity you might have. I will go the extra mile and more....

$143.00 /hr
0 hours

Marisa Post

Marisa Post

Expert Administrative Specialist / Do-it-All

United States - Tests: 2 - Portfolio: 1

Hi! Marisa here -- I am a graduate from UC Irvine with a focus in Business and Economics and have studied in Milan, Italy at the renowned Universita Bocconi with work in New Product Management and Marketing. Currently living in sunny California and taking jobs in between my full time real estate business and hitting the beach. My specialties include administrative tasks, social media marketing, and internet research, however, I am a quick learner, looking for unique jobs and opportunities involving attention to detail and speed.

$23.00 /hr
0 hours