My Name is Rodolfo Ramalho, 28 years old, I worked as a IT Support Engineer, graduated in Computer Networks by UNINOVE. I have been living in Dublin for the last six months studying English in the Irish Business School Dublin. My goal is to become fluent in English language in order to meet the demand of the Information Technology sector in this country.
I have been worked with IT from over 10 years, with leading companies in Brazil and the World: Itau, Alog, T-Systems, PriceWaterhouseCoopers, Tivit, MCPBrasil, Nortel Networks.
I am able to build, manage and motivate teams. Always in search of the best results, fast adaptation to new processes, activities and environments. I have strengths as persistence, determination and commitment.
I am Specialist in corporate environments. Implementation, Management and Administration Windows Server and Linux. Thorough knowledge and experience with Active Directory, Exchange, DFS, RRAS, RIS, Cluster, NLB, RDS, Terminal Server, IIS, DNS, DHCP, LCS, WSUS, Fore Front, System Center, Virtual Server, Hyper-V, ISA, TMG and Skill in Deployment GPO.
Experience in the best practices of ITIL (Incident, Problem, Change, Release, Configuration, Availability, Capacity, Service Level and Service Desk), ISO 27001 and Project Management.
Always working with good personal relationships, promptness and courtesy at all levels, and the propensity to interact consciously and participate within a team.
I Participated in complex projects such as Migration Exchange 2003 to 2007. Active Directory 2003 to 2008, IIS 6 to IIS 7, ISA to TMG, Implementation and Management Environment DR (Disaster Recovery). Extensive knowledge in planning and documentation of physical infrastructure and logic.