Gayle Nesty Deciar
Experienced in BPO Management
My experience in a call center industry for 9 years have proven my skills in managing different roles effectively.
Currently, I am an Operations Manager in a Business Process Outsourcing industry focusing in Revenue Cycle Management for US Healthcare. I have expertise in Customer Service, Data Entry, Email Handling, Appointment Setting, Billing as well as some major functions for Healthcare Revenue Cycle Management such as but are not limited to Third Party Follow-up, Claim Status and Insurance Coverage Verification.
I also have completed Education where I have a license to teach. With my education and work experiences, I want to build a carrier online by getting opportunities to assist reliable clients.
- Graduated Bachelor of Science in Computer Science in 2004.
- Completed Education in 2014 (with license to teach).
- Currently an Operations Manager for a BPO company providing services to clients in the United States of America.
- With outstanding skills in customer service and leadership.
- Proficient in MS Office applications.
- Experienced in a contact center industry for 9 years.
- Highly organized, with keen attention to details.
- Has exceptional work attitude – committed, trustworthy, hardworking, highly motivated, excellence-driven and people-focused.
- With vast experience in dealing with co-workers, clients and customers.