Zendesk Developers & Programmers

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Zendesk Upwork freelancers typically receive a client rating of 4.76.

Last updated: June 1, 2015
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  1. Stephanie A.

    Stephanie A.

    Experienced Administrative Professional

    United States - Last active: 4 months ago - Tests: 7

    Over 20 years of Managerial experience and Data Entry. I have worked the last 2 years as a Support Specialist. Experience includes: Taking calls from clients, computer entry, monitoring a chat room, training webinars, sorting and assigning incoming emails. Have also done after hours emergency dispatching for a plumbing company.

    $15.00 /hr
    908 hours
  2. Ralph R.

    Ralph R. Agency Contractor

    Engineer building with Rails, Ruby, Django & Python Experience

    United States - Last active: 2 months ago - Tests: 1

    Specialising in Wordpress, Ruby on Rails & Djanjo application development. Over the last 6 years, I have developed a wide range of web applications & sites using Python, Django, JavaScript HTML, Rails, Wordpress, SharePoint, PHP, and MySQL including sites for startup companies and small businesses. I have also extensive experience administrating systems including DevOps, Linux, Amazon OpsWorks & AWS, SharePoint, SalesForce, Zendesk & Jira. My core competency lies in extending existing codebase to incorporate new web site features, administer content management systems (CMS) & collaboration systems. I am seeking opportunities to maintain websites or systems for you or your business. I also have some experience in the following areas: SQL, SaaS, Agile, OOP, and software design and testing.

    Associated with: Lava Agency

    $65.00 /hr
    226 hours
  3. Shawn Peterson

    Shawn Peterson

    Business Consultant, Customer Support Expert

    United States - Last active: 4 days ago - Tests: 2

    MBA, Business professional with 10+ years high level customer service experience and 10 years experience in the financial markets professionally and personally. In top 5% of all Elance users for excel. I work quickly and am very thorough and organized. I am honest and communicate well to get the task done effectively and to your complete satisfaction. Extensive experience with Operations Management, business process creation and support team management. I have extensive experience with Zendesk and other CRM systems as well as managing teams of freelance contractors for support and sales contracts.

    $16.67 /hr
    29 hours
  4. Francis Morato

    Francis Morato

    Experienced Customer Service Representative

    Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 1

    I am highly experienced in handling customer service (voice, email and chat support) for US and Australian based Telecommunications accounts for multiple services (Mobile, Wireless Broadband, Fixed line/DSL, Wireless home phone), re-formulating/up-selling of product and service packages based on new products offered tailor fit to customers needs, customers desired spend and availability in their respective areas for Mobile, Wireless Broadband, Fixed line/DSL, Wireless home phone products and plans. I have also performed duties in the Retention department retaining customers who wanted to cancel their accounts. I have also been awarded Top performer for 2 consecutive years in Customer satisfaction index scores averaging 93.5% from November 2008 to September 2010 with 73 surveys. I am highly motivated, easy to train and have no problem working long hours to meet the company and customer's needs.

    Groups: Pro Customer Service

    $5.00 /hr
    1 hours
  5. Misty Mendicino

    Misty Mendicino

    Dynamic Leader | Sales Guru | Technical Support | Outsourcing

    United States - Last active: 4 months ago - Tests: 5

    An effective communicator and results-driven leader with 15+ years’ experience driving sales to increase revenue and a proven track record of successful new business development. Awesome managing teams and delivering projects on time that match customer requirements and expectations.

    $14.50 /hr
    21 hours
  6. Henry Perkins

    Henry Perkins

    Customer Service & Support Representative

    United States - Last active: 02/19/2013 - Tests: 1

    I have several years of retail and technical support experience. I am knowledgeable in HTML, CSS, PHP, MySQL, Linux system administration and various web applications. I am seeking opportunities to use my technical support and customer care strengths.

    $15.56 /hr
    95 hours
  7. Joan grace V.

    Joan grace V.

    Technical Support Representative / Email Support / Chat Support

    Philippines - Last active: 6 hours ago - Tests: 4

    Goal oriented, dedicated and driven as a hard-working individual with 3 years experience as a technical support specialist and 5 years as communication specialist, that’s who I am. I have excellent communications, interpersonal, organizational, and leadership skills. I am exceptionally versatile with the ability to manage multiple tasks in pressured environment. I have also been an email/chat support representative which enhances my ability to understand the needs of a customer and be able to take care of those needs. I am well knowledgeable mainly with the use of Zendesk, Big Commerce, Shipstation. I have handled queries like returns, pre-order, shipping inquiries, stocks, etc. I am seeking opportunities to be of more help as an email support specialist.

    $4.44 /hr
    516 hours
  8. Yhe ann M.

    Yhe ann M.

    Virtual Assistant / Data Entry / Workflow Co-ordinator / Recruiter

    Philippines - Last active: 1 day ago - Tests: 1

    Sales Support Manager and Workflow Co-ordinator Datalicious Pty Ltd (March 2015– Present) - Qualified sales leads and liaised with the sales team and product team for sales opportunities - Managed workflow coordination of the team Recruitment Manager Datalicious Pty Ltd (September - February 2015) - Handled the overall recruitment of the company - determined staffing requirements, interviewed, hired new employees and handled personnel processes - Recruited Python developers, JavaScript developers, SEO marketers, Data analysts, and other technical roles - Played a significant role in planning, including an initiative geared toward operational excellence of the company - Payroll management, including tabulation and processing of accrued employee benefits - Maintained the HR database of the company - Prepared training manuals and decks for clients - Handled the logistics of Google’s Data & Analytics Leader for AU/NZ/SEA visit in Manila - MS Word, MS Excel, MS Powerpoint, and MS Internet Explorer - Highly capable of creating instructional materials and reports for different groups - Taleo, Sharepoint and SABRE Savvy - Analytical and problem solving skills - Excellent organization and presentation skills. - Effective verbal and listening communications skills

    $8.00 /hr
    52 hours
  9. Noel paolo S.

    Noel paolo S.

    Customer Service Representative/ Financial Adviser

    Philippines - Last active: 1 day ago - Tests: 4

    Obtain a position in a Company where I can maximize my skills and training experience in working as a Customer Service/Financial Adviser in the Call center industry for 3 years. Worked with both local and international companies like HSBC, Convergys and Capital One. Experienced in Teaching, Customer Care and Sales. Teachable, responsible and flexible. works well independently and on a team.

    $4.44 /hr
    3,262 hours
  10. Kim Timothy Serrano

    Kim Timothy Serrano

    Technical Support Representative

    Philippines - Last active: 1 day ago - Tests: 4

    Self-motivated and work-oriented person with the ability to work under pressure producing the same quality results. Having had the experience to work with different kinds of people with different cultural backgrounds, I have mastered communication in the English language. Has passion on computers and knows a lot about them. Became part of a team that is responsible for supporting and troubleshooting problems for the whole corporation’s computer networking in the Philippines; provided answers to clients by identifying problems; researching answers; guiding client through corrective steps. Provided technical support to users, troubleshot problems, maintained workstations and LAN performance.

    $4.50 /hr
    1,103 hours