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Zendesk Job Cost Overview

Typical total cost of Upwork Zendesk projects based on completed and fixed-price jobs.

Upwork Zendesk Jobs Completed Quarterly

On average, 63 Zendesk projects are completed every quarter on Upwork.

63

Time to Complete Upwork Zendesk Jobs

Time needed to complete a Zendesk project on Upwork.

Average Zendesk Freelancer Feedback Score

Zendesk Upwork freelancers typically receive a client rating of 4.71.

4.71
Last updated: July 1, 2015
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  1. Shawn Peterson

    Shawn Peterson

    Business Consultant, Customer Support Expert

    United States - Last active: 1 day ago - Tests: 2

    MBA, Business professional with 10+ years high level customer service experience and 10 years experience in the financial markets professionally and personally. In top 5% of all Elance users for excel. I work quickly and am very thorough and organized. I am honest and communicate well to get the task done effectively and to your complete satisfaction. Extensive experience with Operations Management, business process creation and support team management. I have extensive experience with Zendesk and other CRM systems as well as managing teams of freelance contractors for support and sales contracts.

    $16.67 /hr
    45 hours
    0.00
  2. Stephanie A.

    Stephanie A.

    Experienced Administrative Professional

    United States - Last active: 5 months ago - Tests: 7

    Over 20 years of Managerial experience and Data Entry. I have worked the last 2 years as a Support Specialist. Experience includes: Taking calls from clients, computer entry, monitoring a chat room, training webinars, sorting and assigning incoming emails. Have also done after hours emergency dispatching for a plumbing company.

    $15.00 /hr
    908 hours
    0.00
  3. Joanne Gonzales

    Joanne Gonzales Agency Contractor

    Specializes in Order Processing, Customer Service & Transcription Work

    Philippines - Last active: 3 days ago - Tests: 12

    I started my Call Centre career in 2006. I was an Outbound Sales Agent for Sun Rocket, a VOIP provider in America. At first, the job was a little difficult for someone like me who never had background in sales and marketing however with dedication and perseverance I was able to meet and go beyond the target. More than selling the product, I was taught how to handle rejections and how to turn every objection into an opportunity. I have done customer service in all channels; email, voice and chat. I can guarantee that my skills and flexibility will make me competent to deliver any task. I have worked for different US companies like Nationstar Mortgage LLC and eBay. I have worked for an international travel agency/ wholesaler. Part of my role is to communicate with our partner hotels, local travel agencies and tour operators regarding booking confirmation, amendments and cancellations via email and through phone for situations in need of urgent assistance. I have knowledge in writing business letters and I possess strong attention to detail skills. I also worked as a Technical Support Specialist for a telephone and internet provider in the US (AT&T/ SBC). I am very comfortable in dealing with frustrated customers as I have dealt with them for a long time. I've always been an optimistic person. I am hopeful and confident about the future and I see failure as a learning experience. I accept feedback and apply them into action. I am ready, willing and able to deliver excellence independently or collaboratively. I am able to multi-task and able to work well under pressure. In addition, I have worked as a Home-based Email Support for GreenTone Pro & Cleanse. We used Zendesk as our customer service platform. We used this software to view and to answer email communication from our customers. My English communication skills made an enormous part in my customer service profession. I am able to listen attentively, comprehend what a customer wants and to clearly convey information across. I know my clients and customers would likely recommend the service I provided them.

    Associated with: Talented Online Professionals, DigiNomads

    $5.56 /hr
    983 hours
    0.00
  4. Kim Timothy Serrano

    Kim Timothy Serrano

    Technical Support Representative

    Philippines - Last active: 1 day ago - Tests: 6

    Self-motivated and work-oriented person with the ability to work under pressure producing the same quality results. Having had the experience to work with different kinds of people with different cultural backgrounds, I have mastered communication in the English language. Has passion on computers and knows a lot about them. Became part of a team that is responsible for supporting and troubleshooting problems for the whole corporation’s computer networking in the Philippines; provided answers to clients by identifying problems; researching answers; guiding client through corrective steps. Provided technical support to users, troubleshot problems, maintained workstations and LAN performance.

    $4.50 /hr
    1,143 hours
    0.00
  5. Jeselle D.

    Jeselle D.

    Real Estate/Customer Support/Zendesk/Email Handling/Live Chat Operator

    Philippines - Last active: 1 month ago - Tests: 4 - Portfolio: 2

    I am a administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Quick learner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Looking for a job where I could hone my skills and contribute to the success of the company I'll be working with. Previous work experiences include market research, customer support for a travel agency, real estate software virtual assistant, and currently an all around real estate VA.

    $5.56 /hr
    82 hours
    0.00
  6. Catherine F.

    Catherine F.

    Amazon listing, account management & consultation/Executive CS.

    Ireland - Last active: 2 days ago - Tests: 2

    I have over 10 years of client relationship & customer satisfaction experience within the e-commerce and financial industries. I am Irish and a native English speaker. A hard-working positive ideas person with an array of experience! My sense of humor, experience and the simple fact that I care get me through those busy times. I wish to move over to freelancing to improve my quality of life while still having the enjoyment of using my drive, ambition and transferable skills. I have pride in my work and enjoy client management. In general, I enjoy making people happy and solving problems by coming up with better solutions. A brief overview of my previous employment: Amazon - Began in the Retail department, promoted to Technical Account Management & Executive Relations. Online Education Sector MIS for schools & colleges - Analyst/Customer Service Team Manager Commercial and personal banking - New business, cross- selling, appointment setting. The above should give a brief outline but I also enjoy playing with all things technical so I am quick to learn new applications. I will send on my CV with my employment history in detail to those I am working/potentially working with. Thanks.

    $15.00 /hr
    4 hours
    0.00
  7. Merian Malasaga

    Merian Malasaga Agency Contractor

    Experienced Customer Service

    Philippines - Last active: 2 days ago - Tests: 4

    I have over 9 years of experience in the customer service department. I came in as a customer service representative and eventually got promoted as a team manager. I handled Voice Support, Inbound Sales, Email and Chat support as a team manager. Being in the customer service department for more than 9 years, I know it is very important to have an exceptional customer service skills for a company's growth and survival.

    Associated with: TRISIS Contact Solutions

    $5.56 /hr
    980 hours
    0.00
  8. Alvin Yang

    Alvin Yang

    Virtual Assistant / Ads Manager / Email Support

    Philippines - Last active: 5 days ago - Tests: 4

    With over 5 years experience as an ad expert working for the biggest names in marketing, I have all the skills you would ever need from a freelancer. I have ran thousands of ads and handled multi-million accounts.

    $8.00 /hr
    4 hours
    0.00
  9. Ma. Cecilia Baugbog

    Ma. Cecilia Baugbog Agency Contractor

    Customer Support and Sales Representative

    Philippines - Last active: 1 day ago - Tests: 2

    I have been working for 25 years with various companies. 15 years of it is related to Sales and Customer Service. I am a very hard working and positive person. I can easily adapt to new concept and ideas pertinent to completion of task.

    Associated with: POWER HOUSE

    $5.00 /hr
    227 hours
    0.00