Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
Clear all filters
  1. Sheryl P.

    Sheryl P. Agency Contractor

    Customer Service Support+Admin/SEO Support, Writer, Telemarketer

    Philippines - Last active: 14 hours ago - Tests: 7

    Over the last 6 years, I have been working for the virtual world, giving CUSTOMER EXCELLENT SERVICE with the WOW experience. I am seeking opportunities to be more competitive in the virtual world and to be able to do more. I am open to new projects and knowledge and always on the GO for every opportunity that comes in.

    Associated with: Ravmark Inc. Agency, Round 'd Clock Services

    $10.00 /hr
    14,624 hours
    4.96
  2. Rowena K.

    Rowena K.

    V.A., Customer Service Specialist, Admin Support, Web Researcher

    Philippines - Last active: 14 hours ago - Tests: 14 - Portfolio: 1

    My objective is to provide fast, efficient, reliable and honest services. My expertise which are backed by years of experience are as follows: * Customer Service Representative * Live Chat Support * Virtual Assistant * Admin Assistant w/ knowledge of Magento, Xero, Zendesk,LiveChat * Product Researcher * Sales & Marketing * SEO * Backlink Building * Forum Posting * Blog Commenting which earned me a 48% approval rate * Social Bookmarking * Article submission * Article Spinning * Technical Support * Software Testing * E-mail handling * Data Entry

    Groups: Bluehost Developers and Designers

    $5.56 /hr
    8,728 hours
    4.91
  3. Amanda H.

    Amanda H.

    Excellent Computer Skills

    United Kingdom - Last active: 22 days ago

    I have worked within offices for 3 years, one being a solicitors - in both cases I was based in the Financial Department. I also have a GCSE in IT and have maintained these skills since. I also have an A-Level in Photography, so have experience in using Adobe Photoshop. I am extremely capable when using computers, especially when dealing with Microsoft software, particularly Excel.

    $10.00 /hr
    0 hours
    5.00
  4. Gregory peter D.

    Gregory peter D.

    Customer Service Support/Admin Assistant

    Philippines - Last active: 1 month ago - Tests: 6

    For the past 5 years, I have been providing customer support/service over the phone for clients in the US and Australia. Three and a half years w/ the telecommunications industry both for mobile and fixed line service which covers general account maintenance, payments, billing support, basic troubleshooting for service provided. One and a half years with a well known financial institution providing Home Lending Services. My work also included basic account maintenance, explanation of escrow accounts, payments, bill reprints. Previous work experience can also be provided if requested.

    $4.50 /hr
    2,590 hours
    3.30
  5. Ravi kumar V.

    Ravi kumar V. Agency Contractor

    Customer Service Expert | Topnotch Admin Support

    India - Last active: 1 day ago - Tests: 10 - Portfolio: 9

    Hi I am Ravi . I have completed my Masters in Business Administration and Bachelors in Computer Applications. I have an experience of 5+ years in customer support and admin support in different projects . I have even secured the position of top caller for 3 months. I always strive to give my best no mater what I do. I am a good communicator and feels pride that I have been a good sales person. I work well under pressure and can multi-task efficiently to meet deadlines.I could get very competitive, but I could also be a great team player. I am seeking opportunities to further use my skills with handling customer support through emails, forums, chat and more.I can provide you Business Support Services, Technical Support, Appointment Fixing, Virtual Assistance, Data Entry, Appointment Fixing, report creation, Data entry and Data mining etc. I personally believes that good customer service is the backbone of an organization. I am a fast learner and exactly the person you need to support your business. I am always ready to walk that extra mile to make the projects of my clients a successful one. I am available 50+ hours per week.and to work in live Australian, US and UK time zones.I can even work on weekends. I have high speed internet connection which helps me to complete the work on time.

    Groups: Pro Customer Service

    Associated with: Business Developer

    $4.44 /hr
    8,062 hours
    4.97
  6. Dorothy Jane Ibuyan

    Dorothy Jane Ibuyan

    CUSTOMER SERVICE REP/ARTICLE WRITER/ADMIN SUPPORT

    Philippines - Last active: 08/15/2013 - Tests: 7 - Portfolio: 1

    To obtain a position that will enable me to use my strong organizational skills, work experience, and ability to work proactively. I had my first hand experience as a Virtual Assistant with an Australian Logo and Web Design company and a jewelry software company also in Australia as an Article Writer and SEO Specialist doing backlinking, link building, blog commenting, uploading of articles in Wordpress and attaching an image to it. In addition to that, I am also in-charge with Facebook marketing strategy and make sure that good amount of traffic goes to the page. All these are great experiences and I am looking into widening my horizons and work with ease with my employer as a respectable employee of the company. To top it, I have almost 3 years experience with a call center company offering technical support to people with Internet connection problems. It has helped me improve my communication and English language skills, gained more confidence, and has taught me to be responsible and true to the people I work for. With these experiences, I believe that I am the best possible option that any company can have. Armed with dedication and hard work, willingness to learn, and keen to details, I know that I can make a change in the lives of the clients and customers I will serve.

    $5.56 /hr
    76 hours
    4.68
  7. Jonavie C.

    Jonavie C.

    Recruitment Specialist, VA, Customer Service, Admin Support

    Philippines - Last active: 14 hours ago - Tests: 8

    I am seeking for positions that will utilize and enhance my skills and knowledge in human resources, recruitment, administrative and customer service support. I have years of Recruitment experience working in different industries such as Business Process Outsourcing, Information Technology, Customer Service and Real Estate. I am open to learn and experience new things, very efficient, resourceful and a quick study.

    $13.33 /hr
    5,168 hours
    4.77
  8. Madelaine Jelesijevic

    Madelaine Jelesijevic

    Data entry, admin, customer service & Support, Web Researcher, QA

    Serbia - Last active: 1 day ago - Tests: 6

    I'm a born South African, living in Serbia with my family. I'm a highly motivated person who believes that excellence in every aspect is a number one priority. My passion for success within the workplace has given me the advantage to grow at a phenomenal fast pace. I have more than 15 years different work experience in admin/office duties, data entry/web research, customer service & support and in the quality assurance department. My English skills are very good and I have excellent computer/Internet knowledge. My eagerness to learn has also allowed me to absorb as much information as possible to be even more productive and useful in more than one department. I believe my attention to detail; organizational skills, dedication and hard working nature will be of benefit to you or your company.

    $8.89 /hr
    76 hours
    4.96
  9. Regine M.

    Regine M.

    Data Entry/Web Researcher/Customer Service and Technical Support/Admin

    Philippines - Last active: 3 days ago - Tests: 8 - Portfolio: 8

    Determination, hard work, creativity and love for learning and work are just a few traits that I have. I am competent in Basic Computer Skills such as Microsoft Word, Excel, Access and Powerpoint as certified by the Technical Education and Skills Development Authority (TESDA), one of the Government unit in our country and even graduated with honor. Administrative support has been part of my career after acquiring my Diploma in Computer Studies. Worked as a secretary and performed in different administrative task such as data encoding, email handling, phone support and web researching. I'm also proficient in providing best quality customer service and technical support for being a part of my experience as a contact center agent in one of the Telecommunication company in the country. Over the past 4 years of experience on different careers, I have developed an effective and efficient way to do tasks faster and more accurate. I'm very passionate in getting things done as instructed even under pressure. After my experience in customer service, I was given a chance to further enhance my skills through different projects that I've worked and been working on oDesk. Such skills includes, data entry, web research, product uploads in Google Play and Amazon and video creation. Now, my goal is to become associated with a project where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation and to obtain a position that will provide me the ability to apply my work experience to a growing industry. To be able to achieve this, I make sure that all the task given was handled effectively while continuously providing best quality service. I'm a fast learner and I'm very much willing to learn new things. I studied and trained to be a multitasking person and I see to it that all task was done on time so taking me will definitely be of assistance in accomplishing your project and I assure you that you'll not regret taking me as a part of it. Thank you very much and Have a blessed day!

    $5.83 /hr
    2,145 hours
    4.42
  10. Carlmel joy E.

    Carlmel joy E.

    Customer Service/Admin Support/Article Writer/Billing Rep/Team Manager

    Philippines - Last active: 14 hours ago - Tests: 7 - Portfolio: 14

    NO to "unprofessional" clients! ;) **Working from home.Equip with stable internet connection + good set of pc. Have the ability to follow directions,I am ready to handle all sort of projects including customer service rep,administrative role, video editing, photoshop,data entries,web research,article writing/rewriting.I also know how to do article spinning, article submission and doing backlinks using document sites.You can focus on your clients while I take care of all your technical issues.You can dump in all your website workload and rest assured that I will finish it on time and I am very committed. I am looking for long-term contracts that are relevant to my skills. However, I am also willing to be trained for a new skill, whenever necessary. I believe that hard work, perseverance, and dedication are the keys to being a successful online freelancer.Be it designing,writing,editing or csr living-I'm game!*wink*

    Groups: Article Samurai

    $10.00 /hr
    5,257 hours
    4.50