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Technical Support Job Cost Overview

Typical total cost of Upwork Technical Support projects based on completed and fixed-price jobs.

Upwork Technical Support Jobs Completed Quarterly

On average, 116 Technical Support projects are completed every quarter on Upwork.

116

Time to Complete Upwork Technical Support Jobs

Time needed to complete a Technical Support project on Upwork.

Average Technical Support Freelancer Feedback Score

Technical Support Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: September 1, 2015
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  1. Faisal Naeem

    Faisal Naeem

    Linux/Web Hosting/Mail/DNS/NMS Server Administrator, IT Support

    Pakistan - Tests: 17 - Portfolio: 8

    An experienced Linux System Administrator with skills in CentOS/RHEL/Ubuntu/Fedora Server/VPS Configuration, Administration and Troubleshooting plus L2/L3 support expertise. I am having hands-on expertise to Mail / Web Hosting / Virtualization / Network Monitoring / Media Streaming / OpenGTS / DNS / FTP / Backup / Firewall Servers, Data center Administration and Server Security measures. My exposure to Amazon EC2, Linode, GoDaddy and Hostgator physical/virtual server environment is quite good. I am looking forward to utilize my experience and technical skills to offer quality work with client’s contentment. Possessing 08 years experience in Information Technology including 3.5 years experience in as System Administrator in Data Center (Systems Team) and currently working as Manager (Linux Systems). I have experience in administration of heterogeneous network with a variety of open source tools to provide an excellent IT infrastructure for organizations.

    $18.00 /hr
    12 hours
    4.70
  2. Oleh H.

    Oleh H.

    System Administrator

    Ukraine - Tests: 6

    I'm a System Administrator with 5 years of experience. Also, I have couple cPanel certificates: https://university.cpanel.net/c-summary.php?code=zzqd-532226 Currently I'm FreeLancer I can very quickly master the new system, suggest some alternative solutions etc. I'm young and experienced Linux Administrator. I can help you with server installation/configuration, recommend some hosting providers etc. I like to learn new technologies or improve my knowledge with old ones. I don't bid projects which I won't be able to complete as others do.

    $22.22 /hr
    792 hours
    4.64
  3. Tammi B.

    Tammi B.

    Customer Service/Data Entry/Graphic Design/Virtual Assistant

    Jamaica - Tests: 2

    I have 1+ year of customer service experience working with Delta Airlines, AT&T as a customer service representative. I also have worked as a Foreclosure Analyst with GMAC mortgage creating reinstatement quotes, escrow breakdowns for all Fannie Mae and Freddie Mac accounts. I am highly organized and have experience as an Assistant managing C class managers with their schedules, appointment and errands. I am proficient with Adobe Photoshop, Freshdesk, Zoho Support, Basecamp, Helpshift and a wide range of management and organizing softwares,

    $8.89 /hr
    130 hours
    4.40
  4. Robert H.

    Robert H. Agency Contractor

    Team Lead/ Technical Expert Support(Phone/Chat/Email)

    Philippines - Tests: 6

    I have been working in a business process outsourcing industry for 13 years. This has been an invaluable experience in terms of learning different level of techniques to enhance my performance from an entry level customer care representative processing emails and chat to a 2nd level technical support providing extensive solutions and strengthening client relationship. As a leader, I am currently focused on developing and leading a team to exceed client expectations. I aim to do the same in Odesk given the opportunity to commit myself in the personal and professional development of a team as well as apply the day-to-day project experiences to individual talents.

    Associated with: MAGNIFICO

    $12.00 /hr
    6,377 hours
    4.70
  5. Asif Gohar

    Asif Gohar

    System, Network, Active Directory, Exchange, Backupexec, System Center

    Bahrain - Tests: 5 - Portfolio: 5

    Knowledgeable and skilled IT professional with encompassing work experience spanning more than 8 years in systems administration with compliance as per industry standards. Possess excellent interpersonal skills to liaise amicably with diverse groups of people, different departments, vendors and agencies. With extensive exposure to different cultures and work environments and has worked effectively with multinational individuals and professionals from all organizational levels. Certifications: MCITP (Server 2008, Exchange 2010, Lync 2010) Expertise: Exchange 2007/2010, Active Directory 2003/2008, SCCM, SCOM, DPM, SCVMM, BackupExec,Enterprise Vault, WSUS, Lync, Server 2003/2008, ADRMS, SQL Server, SAN/NAS.

    Groups: Microsoft Certified Professionals

    $20.00 /hr
    270 hours
    4.95
  6. Liridon Krasniqi

    Liridon Krasniqi

    Computer Support Specialist

    Serbia - Tests: 5 - Portfolio: 2

    Almost 15 years in providing desktop support, installing & maintaining networks and support end user of the biggest ISP and telecom industries in Kosovo • Excellent knowledge of Windows & Network Administration • Excellent knowledge of designing and building LAN, WAN, Troubleshooting end user and so on.

    $11.11 /hr
    4 hours
    5.00
  7. Charlene B.

    Charlene B.

    Website Admin Support/ Technical Support/ Customer Service

    Philippines - Tests: 5

    I have developed a wide knowledge in maintaining eCommerce sites built in Magento platform for more than 2 years. I am knowledgeable in using Zendesk ticketing system and I can easily adapt to various support issues and able to provide excellent customer service through email and chat. I can easily handle basic to intermediate Wordpress and eCommerce (Magento) sites maintenance such as updating contents, setting up shopping cart promotions, data entry, product updates and blogs. I am also a well-experienced Tier 2 Technical Support and Customer Service Representative for well-known BPO companies where I have acquired and developed excellent communication skills. I am goal-oriented, independent, versatile and a team player.

    $6.00 /hr
    2 hours
    5.00