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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,322 Customer service projects are completed every quarter on Upwork.

1,322

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.69.

4.69
Last updated: August 1, 2015
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  1. Maria Pagida

    Maria Pagida

    Admin Support, Photoshop Expert, Customer Service

    Greece - Last active: 1 day ago - Portfolio: 1

    I have intensive computer knowledge regarding both software and hardware applications. I can complete any line of work given to me. I am fluent in Greek, English, French, and also hold an adequate command of both Russian and Spanish languages. Having worked at a managerial role for 5 consecutive seasons, has also provided me with excellent customer relations and social skills. I feel my work ethic, motivation, prior work experience, and ability for thriving under intense pressure, coupled with my language, computer, and social skills makes you want to hire me!

    $13.00 /hr
    6 hours
    5.00
  2. Sheryl P.

    Sheryl P. Agency Contractor

    Customer Service Support+Admin/SEO Support, Writer, Telemarketer

    Philippines - Last active: 9 hours ago - Tests: 7

    Over the last 6 years, I have been working for the virtual world, giving CUSTOMER EXCELLENT SERVICE with the WOW experience. I am seeking opportunities to be more competitive in the virtual world and to be able to do more. I am open to new projects and knowledge and always on the GO for every opportunity that comes in.

    Associated with: Ravmark Inc. Agency, Round 'd Clock Services

    $10.00 /hr
    14,597 hours
    4.96
  3. Rowena K.

    Rowena K.

    V.A., Customer Service Specialist, Admin Support, Web Researcher

    Philippines - Last active: 9 hours ago - Tests: 14 - Portfolio: 1

    My objective is to provide fast, efficient, reliable and honest services. My expertise which are backed by years of experience are as follows: * Customer Service Representative * Live Chat Support * Virtual Assistant * Admin Assistant w/ knowledge of Magento, Xero, Zendesk,LiveChat * Product Researcher * Sales & Marketing * SEO * Backlink Building * Forum Posting * Blog Commenting which earned me a 48% approval rate * Social Bookmarking * Article submission * Article Spinning * Technical Support * Software Testing * E-mail handling * Data Entry

    Groups: Bluehost Developers and Designers

    $5.56 /hr
    8,721 hours
    4.91
  4. Ma Gliceria Villeza

    Ma Gliceria Villeza

    VA, Team Leader, Web Research Specialist, Data Analyst, Logistics

    Philippines - Last active: 5 days ago - Tests: 9 - Portfolio: 7

    I have 10 years of Corporate working experience in the fields of Customer Service, Operations and Supply Chain management. I've been working as an online freelancer for the past 3 years handling a variety of projects with focus on Data research, Data analysis, Logistics, and other Administrative functions. I consider my Corporate and Freelancing values, skills and accomplishments as the backbone of my career, and these will benefit me in bringing significant contribution to the organization that I'll be working with. Here's a detailed overview of the tasks I've handled. ** Team Leader ** Customer Service/Support (Email, Phone) ** Web research ** Data Analysis ** Data Entry/Data Collection ** Post content on web blogs ** Inventory/Shipping and Logistics ** Supply Chain Management ** Email handling ** Order processing ** Experienced using the following tools: Microsoft Office, Mfg-Pro system, Zendesk, Wordpress, GoogleDocs/Spreadsheets/Forms, Producteev, Smartsheet, Sage50, Lotus Notes, Bluehost webmail, LeadInsite, StatCounter, LinkedIn, Rapportive, Mailtester, Registercompass, Netpeak, Godaddy, Ahrefs, TBSolutions, Domaintools and other in-house CRM applications I am interested in handling diverse roles that can well suit my qualifications wherein I can be instrumental in the growth and success of the organization.

    $5.56 /hr
    3,801 hours
    5.00
  5. Monis Rizvi

    Monis Rizvi

    Experienced Remote Technical and Live Chat Support, Ticket Support.

    Pakistan - Last active: 2 days ago - Tests: 4

    With more than 2 years of experience in customer service and technical support via live chat and tickets, I'm confident in my ability to find an amiable solution to any challenge I may encounter. As a self-motivated and determined person, with a strong capacity for learning, I thrive in virtual work environments - taking on new challenging and multi-tasking with ease. I've worked hard to foster strong working relationships and if I don't immediately have an answer to a question, I definitely have the skills and resources to know where to find it. As a naturally empathetic person with a solutions oriented attitude, I am able to relate to customers; helping them to feel comfortable and understood, while finding the appropriate solution for all parties involved. I am known for my commitment, superior work ethics, attention to detail and excellence in customer care.

    Groups: Microsoft Certified Professionals

    $6.67 /hr
    2,600 hours
    4.95
  6. Dan Catana

    Dan Catana

    Reporting Analyst, Data Manager, VA+

    Romania - Last active: 5 days ago - Tests: 1 - Portfolio: 2

    Thank you for your interest in my profile. I believe if you work really hard and you're kind, amazing things can happen. I intend to treat myself and my work with fairness and seriousness. There is no project too big or too small! My skills reflect in the Elance tests results. I am a reporting analyst with talent in customer service, graphic design, quality assurance, communication and sales. Extended knowledge of Excel and related Office specialty. Complete in Photoshop and Premiere editing software. Intelligent, articulate and driven to succeed, I'm always equal to the task and eager to expand my horizons. With optimal turn-around time and extremely budget conscious pricing, your satisfaction is my ultimate concern.

    $10.00 /hr
    5,382 hours
    4.97
  7. Yliana C.

    Yliana C.

    VIRTUAL ASSISTANT/ DATA ENTRY WORKER/RESEARCHER

    Philippines - Last active: 1 day ago - Portfolio: 7

    I am a Bachelor of Science in Information Technology graduate.I have made good use of my knowledge in computers,its applications and components in working as a Store manager for 2 years and in my online job. I have handled tasks in Data Entry, Web Research, Translation, Audio Transcription,Proof reading and Editing, Excel Spreadsheet Editing, Data Scraping and collating and other Administrative type of jobs. I am used to working under pressure and independently under minimum supervision.

    $4.00 /hr
    2,390 hours
    4.83
  8. Amanda H.

    Amanda H.

    Excellent Computer Skills

    United Kingdom - Last active: 20 days ago

    I have worked within offices for 3 years, one being a solicitors - in both cases I was based in the Financial Department. I also have a GCSE in IT and have maintained these skills since. I also have an A-Level in Photography, so have experience in using Adobe Photoshop. I am extremely capable when using computers, especially when dealing with Microsoft software, particularly Excel.

    $10.00 /hr
    0 hours
    5.00
  9. Jerwin Serra

    Jerwin Serra Agency Contractor

    Live Chat Operator, Virtual Assistant and Data Entry Specialist

    Philippines - Last active: 3 days ago - Tests: 5 - Portfolio: 1

    Hello, I am into particular with live chat support, data entry customer and technical support services with Multi-task responsibilities. I was able to hone my capacity in dealing with people from all walks of life and improve my knowledge in each tasks and tools I've mastered through different experiences I had on my previous jobs. Needless to say, I became very familiar in different types of tools/system, researching through search engines and compiling reports. I am hardworking and resourceful. Any client who hires me would definitely get a great value for his/her money.

    Associated with: unLimited

    $3.33 /hr
    117 hours
    4.00
  10. Srimanti Bagchi

    Srimanti Bagchi

    Expert in Admin Assistance

    India - Last active: 7 days ago - Portfolio: 4

    I am b.tech(IT) pass out. I m working as a freelancer. Dedication and delivering the given job on time are my plus points. I believe in delivering accurate results within the expected turnaround time.I am here to serve clients with high level of expertise, quality and timely work at a reasonable cost.

    $7.00 /hr
    6,196 hours
    4.94