Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on Upwork for free!

Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,123 Customer service projects are completed every quarter on Upwork.


Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.65.

Last updated: October 1, 2015
Clear all filters

Anis Keriwala

Anis Keriwala

Expert Data Entry Hard Worker

India - Portfolio: 14

I am a proactive Executive Assistant, and I would like to use my experience to help lighten your workload so you can use your time more effectively. I have 10 Years of experience of all types Data Entry fields. As a Virtual Assistant, I combine my administrative experience as an assistant as well as an Executive to efficiently allow you to focus on your business. I can assist you in running and managing your business because I have successfully done it for myself!

83% Job Success
$4.00 /hr
173 hours

Kelly S.

Kelly S.

Customer Service/Administrative Assistant

United States - Portfolio: 1

I consider myself to be a multi-talented individual, a quick learner and very hard working. I have recently graduated from a Computer Applications Class that consisted of Microsoft 8.1, Word, Power Point and Excel. I have 20+ years strong customer service experience with knowledge in the mortgage loan servicing and retail industry. As my employer you will find that I am eager to grow with you and dedicated to produce excellence.

100% Job Success
$13.00 /hr
1,473 hours

Charlene B.

Charlene B.

Website Admin Support/ Technical Support/ Customer Service

Philippines - Tests: 5

I have developed a wide knowledge in maintaining eCommerce sites built in Magento platform for more than 2 years. I am knowledgeable in using Zendesk ticketing system and I can easily adapt to various support issues and able to provide excellent customer service through email and chat. I can easily handle basic to intermediate Wordpress and eCommerce (Magento) sites maintenance such as updating contents, setting up shopping cart promotions, data entry, product updates and blogs. I am also a well-experienced Tier 2 Technical Support and Customer Service Representative for well-known BPO companies where I have acquired and developed excellent communication skills. I am goal-oriented, independent, versatile and a team player.

$6.00 /hr
2 hours

Dorothy Jane Ibuyan

Dorothy Jane Ibuyan


Philippines - Tests: 7 - Portfolio: 1

To obtain a position that will enable me to use my strong organizational skills, work experience, and ability to work proactively. I had my first hand experience as a Virtual Assistant with an Australian Logo and Web Design company and a jewelry software company also in Australia as an Article Writer and SEO Specialist doing backlinking, link building, blog commenting, uploading of articles in Wordpress and attaching an image to it. In addition to that, I am also in-charge with Facebook marketing strategy and make sure that good amount of traffic goes to the page. All these are great experiences and I am looking into widening my horizons and work with ease with my employer as a respectable employee of the company. To top it, I have almost 3 years experience with a call center company offering technical support to people with Internet connection problems. It has helped me improve my communication and English language skills, gained more confidence, and has taught me to be responsible and true to the people I work for. With these experiences, I believe that I am the best possible option that any company can have. Armed with dedication and hard work, willingness to learn, and keen to details, I know that I can make a change in the lives of the clients and customers I will serve.

$5.56 /hr
76 hours

Jonavie C.

Jonavie C.

Recruitment Specialist, VA, Customer Service, Admin Support

Philippines - Tests: 8

I am seeking for positions that will utilize and enhance my skills and knowledge in human resources, recruitment, administrative and customer service support. I have years of Recruitment experience working in different industries such as Business Process Outsourcing, Information Technology, Customer Service and Real Estate. I am open to learn and experience new things, very efficient, resourceful and a quick study.

100% Job Success
$13.33 /hr
5,418 hours

Benita Onuoha

Benita Onuoha

MCSE, MCDBA - Sys Admin, Software Support, Trainer, Customer Service

Canada - Tests: 11 - Portfolio: 9

I am an experienced IT professional with over 10 years of experience in IT Systems & Server Administration, Software Support, Training & Customer Service, with a strong passion for excellent service delivery. My international IT certifications include: 1. Microsoft Certified Systems Engineer (MCSE) 2. Microsoft Certified Database Administrator (MCDBA) 3. Microsoft Certified Professional (MCP) 4. Oracle Certified Professional (OCP) 5. Oracle Certified Associate (OCA) I have strong computing skills and an expert knowledge of robust software applications. My wealth of experience and background will help ensure your jobs are delivered professionally, timely and efficiently.

88% Job Success
$16.67 /hr
577 hours

Rowena K.

Rowena K.

V.A., Customer Service Specialist, Admin Support, Web Researcher

Philippines - Tests: 14 - Portfolio: 1

My objective is to provide fast, efficient, reliable and honest services. My expertise which are backed by years of experience are as follows: * Customer Service Representative * Live Chat Support * Virtual Assistant * Admin Assistant w/ knowledge of Magento, Xero, Zendesk,LiveChat * Product Researcher * Sales & Marketing * SEO * Backlink Building * Forum Posting * Blog Commenting which earned me a 48% approval rate * Social Bookmarking * Article submission * Article Spinning * Technical Support * Software Testing * E-mail handling * Data Entry

Groups: Bluehost Developers and Designers

90% Job Success
$5.56 /hr
8,930 hours

Cindy Ashe

Cindy Ashe

PHR Certified,Human Resources Mgmt, Admin Support, Customer Service

United States - Tests: 9

I am looking to build a steady business with long term clients. My skills are somewhat widespread and adapt easily. I am capable of sustained effort necessary to see any project through from conception to completion. I have worked in a Human Resources and Professional environment in various capacities for the past 20 years.

$16.67 /hr
744 hours

Lani Cabichuelas

Lani Cabichuelas

Senior Customer Service Specialist / Data Entry / Admin Support

Philippines - Tests: 6

Over the last few years I have worked as a customer service specialist and also worked for two years as data entry specialist. My competency lies in administration assistant, customer support and data entry, and I am seeking opportunities to help individuals with admin work or customer support.

$3.00 /hr
11 hours

Sunshine Niza Mercado

Will cater to your admin support and customer service work

Philippines - Tests: 2 - Portfolio: 1

I'm currently working with IBM Philippines as a Sales Support Lead and currently doing work here in Odesk. I have previous experience in Data Entry and currently working as an virtual assistant for U.S. Bid Managers for IBM. My main responsibilities are doing basic administrative work like Web Research, Email Response Handling, Customer Service & Support, Order Processing, Market Research & Surveys and creating PowerPoint Presentation.

$3.33 /hr
10 hours