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Last updated: October 1, 2015
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Robert H.

Robert H. Agency Contractor

Team Lead/ Technical Expert Support(Phone/Chat/Email)

Philippines - Tests: 6

I have been working in a business process outsourcing industry for 13 years. This has been an invaluable experience in terms of learning different level of techniques to enhance my performance from an entry level customer care representative processing emails and chat to a 2nd level technical support providing extensive solutions and strengthening client relationship. As a leader, I am currently focused on developing and leading a team to exceed client expectations. I aim to do the same in Odesk given the opportunity to commit myself in the personal and professional development of a team as well as apply the day-to-day project experiences to individual talents.

Associated with: MAGNIFICO

$12.00 /hr
6,625 hours

Liridon Krasniqi

Liridon Krasniqi

Computer Support Specialist

Serbia - Tests: 5 - Portfolio: 2

Almost 15 years in providing desktop support, installing & maintaining networks and support end user of the biggest ISP and telecom industries in Kosovo • Excellent knowledge of Windows & Network Administration • Excellent knowledge of designing and building LAN, WAN, Troubleshooting end user and so on.

82% Job Success
$20.00 /hr
4 hours

Bernard Leigh

Bernard Leigh

Director of Professional Services, Consulting and Program Management

Cyprus - Tests: 7 - Portfolio: 4

Demonstrable skills and experience in both Enterprise and SME (MSP Clients) Project and Programme Management, based on the principles and methodologies of industry standards such as PRINCE 2 and PMP. With further demonstrable experience of managing teams in excess of 30 members including local hire and remote resources, together with all aspects of annual performance appraisals, and contractor negotiation, with an excellent understanding of the latest ITIL methodologies for ITSM. This specific experience has been gained from over 10 years of managing distributed teams and environments across multiple time zones and cultural forums, through Application and Infrastructure Support and Project and Change Management to have a complete understanding of the both SDLC and ITSM and how to make them successfully coexist. I have developed and managed enterprise grad SLA’s, OLA’s, UC’s and KPI’s framework, for both internal IT staff and external supplier resources to meet with industry and global regulatory requirements. Responsible for ALL Sarbanes Oxley (SOX) reporting and owner of ALL SOX controls for UK. I have a professional, adaptable, and competent approach to both Resource and Stakeholder management. I am more than comfortable with working in an integrated IT environment or as a consultant. I have a strong mix of corporate enterprise, SME and entrepreneurial experience, and to expand on that, my experience has afforded me the ability to learn the complex matrix management structures and business models which predominantly gained within Global Financial Services Industries (Investment Banking and Global, Corporate and Specialty Insurance). Where conversely some of my most recent and earlier career experience was based in one of the most competitive customer service industries, and to achieve success in this, I had to be flexible to market conditions, so that I could maintain strategic focus so as to continually meet my financial targets. The combination of my career experience has provided me with the opportunities of working in USA, Belgium, France, Spain, Gibraltar, Abu Dhabi and secondments to Brazil, Mexico and APAC, for projects that I was either managing or transferring to local piers and latterly I had responsibilities for USA, Germany, Italy, Switzerland and Denmark. I am confident that I have a strong comprehension of global business environments and managing diverse IT Departments across a multicultural platform. I feel that I am confident and excellent communicator and am completely at ease with interacting and influencing piers, partners, subordinates and executive management, both internally and externally to my working environment. Throughout my career, I have remained technically competent, complemented by my training and experience with Prince 2 and ITIL methodologies. I am a strong communicator, who is confident and experienced in influencing business and IT stakeholders-up to and including-CIO/Managing Director Level.

100% Job Success
$60.00 /hr
7,951 hours

Oscar Santana

Oscar Santana

IT Support, customer support, Web and Wordpress Developer. DBA

Venezuela - Tests: 2

I work as a programmer, social media manager and specialist in customer support both in the social part as IT. I have more than 6 years working with Customer and IT support using, chat, Helpdesk, and phone to give support to clients. I also have experience as a Web Hosting support Agent. I like to work as a freelancer, I consider myself a person who always solves problems, proactive and enthusiastic, always willing to take on new challenges and learn something new every day. -- Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar nuevos retos y aprender algo nuevo todos los días.

Groups: Bluehost Developers and Designers

71% Job Success
$8.89 /hr
1,586 hours

Usman H.

Usman H.

ICT Professional

Pakistan - Tests: 27 - Portfolio: 1

20 years experience in ICT! 25 skill tests passed todate! Masters Degree in Information Technology. Bachelors Degree in Computer Science. Superb Network and System Administrator (Windows XP-8, Server 2003-12, TCP/IP, ISA, Exchange, Active Directory, Wi Fi Configurations). Visual Basic Wizard (Classical 6.0,Script,for Applications to .NET). Database Analyst, Developer and Designer (Access, Oracle, MS SQL Server). Excellent Project Manager. Technical Document Writer (Business and Technical English, Flow charts, MS Project, MS Visio Technical Diagrams).

69% Job Success
$5.60 /hr
7 hours

Senthil Kumar N

Senthil Kumar N Agency Contractor

Computer Savvy with 8+ year of Experience in IT

India - Tests: 8 - Portfolio: 1

A Good Hardworking, friendly Contractor – Every team needs one of best contractor, and there’s none better than me. To be an efficient person in handling challenges in the work and utilize my skill sets to the best of my ability.My most priority working in oDesk is to get employer's satisfaction by providing quality work within given time. I have done many projects in Odesk and got good feedback from my employer. I have good skills in Software testing, Manual testing, Data Entry, Web Research, Data mining jobs. I always want to learn new technologies to improve my knowledge and skills. I would like to have long term relations with my employers and I am sure I will be good to be a part of any team I work for. When hiring a contractor on any marketplace like oDesk, it will be more difficult for the employer to find the right candidate with honesty, integrity, knowledge and expertise. They have to look for the contractor who is committed to achieve the best possible result for you. Then you have deal with the person who have all the above, Which my profile perfectly suits and my focus is on creating a relationship of respect and trust with all my clients.

Associated with: Tech Click

100% Job Success
$11.11 /hr
5,905 hours

Andre De Jager

Andre De Jager


South Africa - Tests: 7

Young and aspiring IT orientated person looking to broaden my mind and experience in IT field and subsequent the moment i am a student thus meaning I have some spare time which i want to use to pay for my studies, I am hard working and goal orientated and work well with others. Thank you for reading my overview. Kind regards Andre De Jager

$11.11 /hr
4 hours

Mark Cooper

Mark Cooper Agency Contractor

Senior IT Consultant & Enterprise Mobility Administrator & MDM Admin

United States - Tests: 5

Senior IT Consultant / Engineer with a Bachelor’s of Science degree in Computer Information Systems. 19 years in-depth technical expertise and business experience at top Oil and Gas companies (Schlumberger / WesternGeco) and computer firms (Unisys, Microsoft, Compaq) as an Enterprise Mobility Specialist (EMM), Senior Mobile Specialist (Mobile Device Management (MDM)), BYOD Champion, Systems Analyst 2, Programmer, Application Engineer, IT Trainer, Encryption Trainer - Credant and Bitlocker Champion, Knowledge Champion, Technical Support Lead / Trainer, IT Support Analyst L3, Quality Assurance (QA) Tester, Courion Admin, and VoIP (Voice Over IP) Admin. Abilities include finishing assigned tasks with minimal supervision and using problem solving and people skills to satisfy clients. Ability to manage priorities and tasks as needed in a fast-paced work environment. Superior interpersonal, strong organizational, detail-oriented, analytical, instructional, and troubleshooting skills. Exceptional verbal and written communication and collaboration skills to effectively communicate with multiple teams. Future goals include education leading to a Doctorate / PhD in Computer Information Systems.

Associated with: AAA Mobility Solutions

$33.33 /hr
0 hours

Dmitry Donskoy

Dmitry Donskoy Agency Contractor

systems administrator

Ukraine - Tests: 14

I'm looking for a remote fulltime job in these fields: 1. *nix/networks (little experience). Any price. 2. Technical support. 5-7$/hr. 3. QA (little experience). Any price.

Associated with:

$5.56 /hr
26 hours