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Online Community Management Job Cost Overview

Typical total cost of Upwork Online Community Management projects based on completed and fixed-price jobs.

Upwork Online Community Management Jobs Completed Quarterly

On average, 36 Online Community Management projects are completed every quarter on Upwork.

36

Time to Complete Upwork Online Community Management Jobs

Time needed to complete a Online Community Management project on Upwork.

Average Online Community Management Freelancer Feedback Score

Online Community Management Upwork freelancers typically receive a client rating of 4.63.

4.63
Last updated: September 1, 2015
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  1. Georgiana Cocieru

    Georgiana Cocieru

    Project manager with research and online communication experience

    Romania - Tests: 3 - Portfolio: 1

    I am a young professional with relevant experience in coordinating international online research projects. I was also recently involved in managing the online communication strategy for three running events in 2014 (website content development, social media communication, e-mail communication/ support, online advertising). I have a very good command of English in both writing and speaking and am currently working in a multinational company where English is the official working language.

    $25.00 /hr
    697 hours
    5.00
  2. Michelle Decker

    Michelle Decker

    Customer Experience/Support Director

    United States - Tests: 9

    *Please see me featured in the Upwork, Happy Customers, Successful Companies ebook, on page 19: https://pages.upwork.com/rs/elance/images/Happy-Customers-Succesful-Companies-Ebook.pdf?mkt_tok=3RkMMJWWfF9wsRokuKjAZKXonjHpfsX%2F6%2BgrW6%2BwlMI%2F0ER3fOvrPUfGjI4ATsZgI%2BSLDwEYGJlv6SgFT7HNMbJr1rgOUhM%3D With nearly 15 combined years of experience in customer support, recruiting and operations/project management, I feel well equipped to handle any challenge that may come my way. I invest myself passionately and wholeheartedly in all of the business ventures that I have the opportunity to be a part of, with the motto that, if I don't immediately possess the right answer, I have the resources to find it. As a naturally empathetic person with a solutions-oriented attitude, I am able to relate to both customers and team members alike, allowing them to feel comfortable and understood, and to address any concerns with the best possible resolution for all parties involved. I am known for my exemplary work ethics and dedication, insightful perspectives, superior communication strategies, keen eye for trends and details, and excellence in customer care. I am proficient in all Microsoft applications, Zendesk, Mailchimp, and a variety of other applications, and as a rapid and self-led learner, am able to efficiently learn new systems with minimal instruction. In addition, I consider myself an expert in building and maintaining healthy business relationships and an all around operations support expert! Allow me to make your business my biggest passion!

    Groups: Pro Customer Service

    $25.56 /hr
    6,054 hours
    5.00
  3. Charlene B

    Charlene B Agency Contractor

    Operations manager and Customer service expert

    Philippines - Tests: 3

    To find a work where I can apply my skills and proficiency. While at home and attending to my family. I have been in the business for more than 5 years. As an executive assistant to a collections agent and I have worked my way through customer care and technical support. Management has been the highlight of my career. I take pride in motivating people and helping customers. This is why I take every job seriously and provide the best assistance that I can.

    Groups: Pro Customer Service

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    3,881 hours
    5.00
  4. Vernelie diane B.

    Vernelie diane B. Agency Contractor

    Facebook Specialist & Virtual Assistant

    Philippines - Tests: 5 - Portfolio: 1

    Let me dazzle you, and your clients. If you need to make a professional impression everytime, well, you need me. Specializing in Facebook Advertising, I can assist you with ad set up, publishing, managing multiple campaigns, AB/ Testing and more. When it comes to community management and online reputation, I'm your gal. When you need images or videos done, I'll take care of that. Emails? Simple. Social media posts? No problem. I know Hootsuite like the back of my hand. I'm a dab hand with MS Office - Word, Excel and whatnot--I'm on the job. Take your time back, I've got you covered. I have 2 years experience with virtual assistance. Here are some of the applications I can use: Project Management: Teamwork PM, Asana, Trello Email: Sendgrid, MailChimp, Get Response, AWeber Social: Facebook, Twitter, Google+, LinkedIn, Pinterest, Hootsuite Support: My Live Chat, Freshdesk, Zendesk Image: Photoshop & Canva Others: Slack, Google Drive, Dropbox, Skype, MS Office

    Associated with: USource

    $6.90 /hr
    80 hours
    5.00
  5. Laurence dan B.

    Laurence dan B. Agency Contractor

    Email Handling,Customer Service, collections, mangement, training,

    Philippines - Tests: 5

    I have been in customer service for 10 years. I started in 2002 and my experience, played a vital role on my goal. I was a part of the Training team, a Manager and a Customer Support Representatve. I understand the vital role of training the agents in any operations of a business. This is what I have taken part in the years I have been in the business. To know what you can about what you support and to always go an extra mile for the customer.

    Associated with: TRISIS Contact Solutions

    $12.22 /hr
    722 hours
    4.60
  6. Ben Wilson

    Games Journalist / Forum Moderator

    United Kingdom - Tests: 8

    I am looking for longterm, part time work, ideally in a content moderation role. I enjoy interacting in online communities and am able to put personal feelings aside when needed to settle arguments between members. I have forum moderation experience with ProBoards.com, as well as on forums on my own, and have run the shoutbox website SayBox since 2003. Currently I work as a freelance games journalist for Jay Is Games, reviewing and writing strategy guides for casual games. I am open to similar work. Offline, my past work experience includes customer service and shop management. I ran a seasonal charity shop for 3 years and duties included everything from training volunteers and banking daily takings, to manning the til myself where other staff were unavailable. Outside of work, I enjoy programming, soccer, and videogames. Longterm injuries have gradually limited my sports participation, and for this reason I spend a lot of time online. I am available for work at any hour and will happily take on shifts at times many people won't consider.

    $10.56 /hr
    1,821 hours
    5.00
  7. Perla R.

    Perla R.

    Virtual Assistant / Eng-Spa Translations / Marketing / Graphic Design

    Mexico - Tests: 8 - Portfolio: 2

    I am a multiskilled, bilingual, proactive and detail oriented professional, autodidactic and fast learner, good team worker and always willing to help, capable to work in projects related with marketing, graphic design, translations and administrative functions. The variety of tasks, projects and people that I have met during my working life, has been a key to develop the diversity of skills and knowledge that I can offer to do my work in the best possible way. I am currently working in some projects in which the following tasks are included: Virtual Assistant Community manager. Internet Research. Translation english into spanish Graphic design. Data Entry. Sales. Power Point Presentations. Thanks for reading :-)

    $13.00 /hr
    1,131 hours
    4.98
  8. Angelo S.

    Angelo S.

    Web Marketing, Social Media Strategy and Translation

    Italy - Tests: 21

    I am an enthusiastic person with a passion for Digital Marketing at all levels. I easily become immersed in my projects, and love to learn. I don't work for the sole purpose of working. Instead, I consider my work an investment and a personal opportunity for growth. I have almost 10 years of experience in online advertising. I have run multiple PPC, SEO, Social Media, etc. campaigns for small to medium-large businesses. What I can do for your business? Please see below: * Managing the creation of a new Website or the up-to-date implementation/optimization of an existing one. * Evaluating customer research, market conditions and competitor data. * Review new technologies and keep the company at the forefront of developments in digital marketing. * Tracking conversion rates and making improvements to the website and client projects. * Developing and managing Digital Marketing campaigns * Utilizing a range of Digital Marketing techniques including paid search, SEO and PPC. * Execution of Search Engine Optimization on a continuous basis * Execution of Social Media Marketing efforts (Facebook, Twitter, Linkedin, Pinterest, Instagram etc.) * Creation and execution of SMS and Email based marketing campaigns. * Devising strategies to drive online traffic to the company website and client project. * Overseeing the Social Media Strategy for the company and clients. * Managing Online Brand and Product Campaigns to raise Brand Awareness. * Responsibility for planning and budgetary control of all Digital Marketing I'm also a Certified Professional Translator for the following language pairs: *) DE>IT (German > Italian) *) EN>IT (English > Italian) I have a basic knowledge of Spanish and French. I have co-founded (start-up) and co-directed my own Web Agency specialized in Web Marketing and Social Media Strategy from 2008 to 2013. Form 2013 I work as Freelance Web Marketing and Social Media Strategy Consultant. Certified competences: * Advanced Online Marketing * SEO: Keyword Strategy * Social Media Strategy

    $17.78 /hr
    3,133 hours
    5.00
  9. Alicia Roose

    Alicia Roose

    Experienced Web Research , Creative Writer, Out of the Box Thinker

    United States - Tests: 4

    I am a strong leader and work well independently. I have done hours of research for professors, others and myself. I have a PhD in Behavioral Psychology, a Masters in Cognitive Psychology, B.A. in Cognitive Theory, and duel A.A. in Psychology and American Sign Language. I love learning new information and can be relentless in tracking facts down. I have Multiple Sclerosis which has stopped me from working in a traditional setting. My mind is active and I have mobility just not enough to be on my feet for 8 hours. I can do whatever I set my mind to. I have been a pioneer and director of a christian school,worked with kids no one said could make it, worked with the disabled, and written christian education curriculum. What you need done I can get done in a timely manor with the quality you need. If it is an a.s.a.p. job that is what I thrive on. I can help you succeed.

    $12.00 /hr
    17 hours
    5.00