Administrative Support Professionals

Clear all filters
  1. Atif Usman

    Atif Usman

    Web Developer, Web Designer,SEO Expert, Link Building,KW Research

    Pakistan - Last active: 29 days ago - Tests: 2 - Portfolio: 7

    Experienced front-end an back-end coder with a 3+ years background in providing clean and valid code. Pays a strong attention to details, learns and uses the latest web-technologies. Languages: Php, Python, Html, HTML5, CSS3, Less CSS, jQuery, Javascript. Frameworks and platforms: Twitter Bootstrap, CodeIgniter, Django, WordPress, Woocommerce LemonStand e-commerce platform. Version control systems: Git Skills: Providing quality and human readable code to client. Soft skills: Perfectionism, Good communication, Meeting the deadlines, Team and independent work, Logic based thinking

    $5.56 /hr
    15 hours
  2. Abderahmen Idris

    Abderahmen Idris

    Network administrator

    Tunisia - Last active: 1 month ago - Tests: 5 - Portfolio: 3

    Over the last 5 years, I have deployed a wide network all over the Armenia, working as a network engineer . The network includes Optical Fiber, WiFi, and copper cable connections. I'm seeking opportunities to audit, build, configure or maintain a network for you or your business. i am a Fast learner, fast worker, quality contractor. Can administer the network, build scalable network infrastructure, implement various network services. I have experience in network design, always available to discuss new opportunities. Excellence in troubleshooting networking problems Experience with: Cisco 800 Series ISR, Cisco 1800/1900, Cisco 2800/2900 Series ISR, 3900 Series ISR Cisco Catalyst 2960, 3550, 3560, 3750, 4500 Routing Static Routing, IGRP, EIGRP, OSPF, PBR, Route Filtering Switching STP, vlans, Port Security Features & Services IOS Features, HSRP, IRDP, NAT, SNMP, SYSLOG, NTP, DHCP, DNS, HTTP access control list, NAT, PAT

    $4.00 /hr
    29 hours
  3. Mohammad Sane Shah

    Mohammad Sane Shah

    Joomla, Drupal, WordPress & SEO Specialist

    Pakistan - Last active: 2 days ago - Tests: 3 - Portfolio: 16

    Highly experienced in creative web Programmer and Designer. Being an employ and freelancer I have experience of more than 5 years. This is my personal site where I have shown professional works and personal stuff. I am specialize in web designing & Web Programming using current design trends and valid XHTML / CSS, and graphic design. My web design services are comprehensive, from concept design and content organization to web coding and SEO (search engine optimization). I design skills to produce cutting edge marketing that are sure to impress your potential clients and customers. You can check my Portfolio for samples of my work. I have more than 5 years of familiarity in Web development. I am specialist on xhtml, css, Joomla, Word press, web 2.0. I am able to switch your PSD to w3c valid xhtml code and I will build up your WebPages by div

    $8.33 /hr
    20 hours
  4. Ma kathrina S.

    Ma kathrina S.

    Data Entry l Web Research l Virtual Assistant l WordPress l CSR

    Philippines - Last active: 27 days ago - Tests: 11 - Portfolio: 2

    "Always give people more than what they expect to get."- Nelson Boswell I am a registered nurse by profession. I have current experience as an assistant performing data entry, web research and some administrative tasks with an Elance client. I have more than a year of call center experience both as Customer Service and Technical Service Representative. An internet-savvy and Computer proficient with MS Office applications, Google Docs, WordPress, Trello, Search engine sites, Windows Operating System and Linux. I am knowledgeable as well in social media sites such as Facebook, Twitter, Instagram, Tumblr, Linkedin, Pinterest. I am a fast typist and highly detail oriented. I have strong skills in time management, prioritizing tasks, and meeting deadlines. I am always prompt in communication and has strong follow up skills. I am a quick learner and follow instructions very well. I have good written and verbal English communication skills. My goal is to be able to provide my potential clients an excellent service and to exceeds their expectations. SERVICES OFFERED: -Administrative tasks such as data entry/copy paste, web research, email handling -Searching and finding email contacts, phone numbers and other contact information with or without using tools -Convert PDF file to Word Document/Excel and vise versa -Collect data from websites to another -Upload content or information to website as well as managing it -Customer Service (through email and chat support) OTHER SERVICES AND ATTRIBUTES: -Fast turnaround time -Accurate and detailed collection of data and analysis -Always prompt in communication -Able to quickly understand instructions and ask questions relevantly -Flexible and can adopt to stress -Dependable Assistant and updates client on progress of the task

    $5.00 /hr
    125 hours
  5. Nikki Cabusora

    Nikki Cabusora

    Experienced VA, Telemarketer, CSR, MD, HR officer, Appointment Setter

    Philippines - Last active: 10 days ago - Tests: 7 - Portfolio: 2

    My past experiences have shown me that I enjoy facing and overcoming the challenge of any work. Without a doubt, once I have practiced my presentation and prepared myself for objections, I feel very confident approaching people I don't know and convincing them that they need my product and help as well. I want to be working for an excellent company l in which I am considered a highly motivated. I plan to contribute my leadership, interpersonal, and technical skills. My long-range career goal is to be the best  I can for the company I work for.

    $3.50 /hr
    290 hours
  6. Carlo Leonides Valdez

    Carlo Leonides Valdez

    Auto Parts Man / Certified Auto Mechanic / Collections Specialist

    Philippines - Last active: 8 days ago - Tests: 1

    Highly experienced Call Center employee specializing in Collections and Customer Service with extensive automotive background and mechanical skills. Experienced in inbound/outbound calls and chat support. - Have been working as a car mechanic for over 12 years specializing in European cars - Collections Agent for 4 years in a local BPO in the Philippines - During my tenure as an Auto Mechanic, I was also promoted as Main Parts Man to order parts from suppliers/vendors - Successfully completed several automotive content writing/data entry jobs here on oDesk

    $8.00 /hr
    71 hours
  7. Amalia Bautista

    Amalia Bautista

    Bank Supervisor

    Philippines - Last active: 28 days ago

    I used to work as a bank supervisor under the Cash Section. Under the cash operations, My top responsibility is cash handling but I am also in charge of all the branch personnel including the security guards and maintenance personnel. At all times, I see to it that internal control procedures are strictly being followed. Ensures the prompt preparation and submission of all reports, that all expenses and disbursements are within the policy guidelines and budget. Prepares the duties and responsibilities of all the staff members and their quarterly appraisal report. I also attend to clients queries and/or concerns regarding their bank accounts.

    $4.50 /hr
    48 hours
  8. Mari Kitano

    Mari Kitano

    Process Improvement - Customer Experience Management - Analyst

    Philippines - Last active: 14 days ago - Tests: 6

    Sales Representative - 2 Years November 2009 to August 2011 • Attracts potential customers by answering product and service questions; suggesting information about other products and services. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Upselling products increasing sales and revenue. • Recommends potential products or services to management by collecting customer information and analyzing customer needs. • Contributes to team effort by accomplishing related results as needed. Quality Assurance Specialist - 2 Years September 2011 – April 2013 • Determines telemarketing quality standards by studying inbound and outbound calls and customer service presentations; conducting test calls to telemarketing service representatives on new products. • Verifies telemarketing results by measuring skills in use of scripts, product knowledge, sales and service ability, greeting, diction, listening, etiquette, objection handling, efficiency, and courteous close of call. • Provides feedback to telemarketers by monitoring calls; monitoring feedback for external vendor programs; conducting monthly help sessions. • Evaluates telemarketing approaches by rating effectiveness of telemarketing service representatives; providing quality ratings; identifying training needs; developing training programs; conducting training. • Directs quality initiatives by requiring adherence to quality assurance policies and procedures; developing new models; implementing changes. • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. • Contributes to team effort by accomplishing related results as needed. Skills: Listening, Internal Communications, Customer Service, Performance Management, Teamwork, Quality Management, Supervision, Motivation for Sales, Telemarketing , Telephone Sales, Product Knowledge Process Improvement - Customer Experience Management - Analyst - 1 Year May 2013 – August 2014 Responsible for monitoring and analyzing the overall quality of both inbound and outbound telephone calls. Documents quality issues and performance measures for management review. Provides information to assist in the feedback and formal education process of individuals on the phone. Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Core Responsibilities: • Monitors inbound and outbound telephone calls within call center(s) to ensure customer service meets quality assurance standards. • Documents customer service quality issues according to procedure. • Compiles reports pertaining to performance and quality assurance issues for review by management. Advises management, using written and/or verbal reports, in a timely and efficient manner. • Contributes in learning sessions and other programs meant to educate call representatives on performance and quality assurance issues. • Provides timely and efficient feedback on call quality. Product Knowledge: • Cable •Phone •Internet •Sales •Billing Qualifications: • Assigned roles such Quality Assurance talks, team meetings, one on one coaching with agents, certifying training classes, leading internal calibrations, POC for important tasks and creating reports that would help in the analysis of campaign performance. • I have travelled to do special projects for different campaigns. • I have experienced interacting with clients. • Can work under pressure. • Excellent decision making without being subjective. • Excellent team player. • Has aptitude to handle change in a fast paced dynamic environment. • Has ability to take ownership of timelines and do the appropriate follow-ups. • Excellent organizational, interpersonal and communication skills. • Flexible and positive attitude • Strong call anatomy skills • Strong sales skills • Has the ability to coach and motivate staff. • Could lead by example • Results oriented • Able to handle multi-tasking. • High analytical skills. • Fast learner. • Flexible and can work with minimum supervision. COMPUTER SKILLS • Able to operate wide variety of softwares: • MS Word • MS Excel • MS Powerpoint • Photoshop • Able to operate all office machines.

    $4.00 /hr
    97 hours
  9. Jade richelle S.

    Jade richelle S.

    *Virtual Assistant -Customer Service Expert*

    Philippines - Last active: 2 days ago - Tests: 7

    I have worked in different companies which helped me improve and develop a wide range of skills. I have been a customer service representative for a telecommunications account, accounts manager for a collections account and a sales representative as well. I also have a very high rating when it comes to quality. I have: * Excellent organizational skills *Proven quality for customer service/relation * The ability to work efficiently and accurately under pressure *Strong time management skills, including the ability to prioritize tasks

    $6.00 /hr
    82 hours
  10. Camille Ann Labrador

    Camille Ann Labrador

    data entry/encoder with a little knowledge in Photoshop

    Philippines - Last active: 11 days ago - Tests: 3 - Portfolio: 1

    Hi, I'm a college student currently studying Bachelor of Science in Information and Technology in a computer University in the Philippines. I am a student official in our organization called Microsoft Computer Society which is verified and is under Microsoft. I'm a Junior Microsoft Student Partner. I'm a multitasking person as my concentration of study says so, being a programmer means you type really long codes but fast. I've once worked in a BPO company which is Convergys . I can work under pressure as I've already experienced in call center industry at the age of 18. I'm organized and career oriented. A hard working person too. I might be young and new to Odesk but rest assured that I can finish all my jobs before the given time and I'm dedicated to work. I also have a knowledge in Java programming and Adobe Photoshop

    $3.33 /hr
    64 hours