Administrative Support Professionals

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  1. Randal Layton

    Randal Layton

    Freelance Writer

    United States - Tests: 3 - Portfolio: 4

    My goal is to reach a wider audience with my writing and provide quality, reliable information for my readers. I have over 5 years of experience as a full-time writer with a background in researching, editing and planning. I specialize in personal finance, healthy living and technology, although I have experience writing in practically all areas.

    $10.56 /hr
    1,144 hours
    4.77
  2. Rina christine Y.

    Rina christine Y.

    DEDICATED & RELIABLE EXPERIENCED CSR/ ADMINISTRATIVE WORK / DATA ENTRY

    Philippines - Tests: 7

    Over 10 years of combined work experience in data entry, administrative support and customer service in the call center industry and a distribution company. Worked with different U.S. financial institutions as a Customer Service Representative. A consistent top performer and appointed Coach in the latter, whose aim is to always produce an excellent output. Also worked with AOL as Technical Consultant providing support through email and live chat and T-Mobile USA as a CSR through phone support. Experienced data entry and administrative support in a distribution company, primarily tasked to do most office duties and roles. My objective is to obtain a position that will suit my qualifications in order to work effectively in the pursuit of excellence for the benefit both of the employer and as an individual.

    $8.89 /hr
    4,117 hours
    5.00
  3. Bai farah divah B.

    Bai farah divah B.

    Virtual Assistant a.k.a. Executive Assistant in the Corporate World

    Philippines - Tests: 10 - Portfolio: 2

    I have worked in the corporate world for a solid 7 years. Mostly my work has been as an Executive / Administrative Assistant to the President / Owner of different companies in different industries.I believe this has given me the "perfectionist attitude". The President is my client and I need to be on top of everything and complete the tasks ahead of time. And I can deliver the same here in Odesk. I have been with Odesk since 2010 and have worked with employers for a long time. I value my relationship with them and keep professionalism on top even if this is just the virtual world. I have learned a lot since I started here and I'm willing to learn more new skills. I also share my knowledge with new employers who aren't that familiar with what they're doing. That is the reason they keep me for good until they need to end the contract due to end of their business.

    $13.33 /hr
    3,900 hours
    4.83
  4. Muhammad Zafar Sheikh

    Muhammad Zafar Sheikh

    Top Rated Zendesk and JIRA Customer Service Specialist

    Pakistan - Tests: 13

    I have 5 years of customer service & support experience. As a Level 1 Support Agent, I solve clients' issues by having interactions with them via telephone calls (using Zoiper softphone), email exchanges (using Zendesk ticketing system) and screen-share meetings with the help of GoToMeeting and WebEx. Sometimes a customer gets irritated due to complexity of the issue and the time it takes to get solved. In such cases, I don't just rely on sending them Zendesk email updates and telephone calls; I ask them to join me in a GoToMeeting or a WebEx session so I can have direct access to their environment. This way, either I am able to calm them by talking with them about the issue at hand offering my full support or I can rectify the issue instantly. If I have to access a customer's computer remotely to correct a problem, to install the software or to find the root cause of an issue, I also sometimes use TeamViewer. This strategy works like a magic and the irritated customer gets very excited and happy due to an instant resolution of a pressing issue. Not to mention, they always give me a WOW (5 star) rating. I also have a wealth of experience using Microsoft Office, Microsoft Project and my new favorite Google Drive. I can also set up new databases in MS SQL Server and then manage these databases smoothly. The technologies I routinely use to provide support to clients are listed below. I can use all these smoothly and without any problems: 1. Zendesk & JIRA ticketing systems. 2. Atlassian Confluence. 3. Zoiper softphone. 4. GoToMeeting, WebEx and TeamViewer. 5. Google Drive Suite (spreadsheets, forms, calendar, emails etc). 6. VMs and Remote Desktop Connection. 7. Skype. 8. FTP. 9. Several enterprise softwares that my company provides support for. 10. Screencasts and Wink Recordings. Why Choose Me: * I am a member of Upwork's Pro Customer Service Group. * I am a Top Rated customer service agent at Upwork with 100% Job Success. * 4.5 years (8000 hours) of Upwork experience working in customer & technical support. * Perfect 5-Star feedback on all 20 completed jobs. * More than 15 years of total professional experience of working in multinational companies. * Worked for more than 2 years in a managerial capacity as an Assistant Manager Finance.

    Groups: Pro Customer Service

    $10.00 /hr
    8,037 hours
    5.00
  5. Revie S.

    Revie S.

    Experienced VA: Administrative Assistant, Research, Data Entry & VA/PA

    Philippines - Tests: 12 - Portfolio: 4

    Seeking a position that will benefit from my positive interaction, customer service and administrative skills. As a virtual assistant for more than 4 years, I have gained new experiences and skills such as Linkbuilding (blog commenting, directory submission, article submission, video submission and social media marketing), e-Commerce support (Volusion - modify existing pages/posts, adding/replacing images), wordpress support (such as adding and activating new plugins, adding page, post article, edit posted article etc.) basic web design, web research, email response handling, data entry, some real estate administrative support (posting property for sale, modifying and adding property description, slight image modification, adding/editing open house inspection times, creating flyers and brochures and creating powerpoint presentation). My skills and experiences can be effectively utilize to increase profitability and product promotion. As for variety of office skills that can also use to attain success are: internet savvy, computer savvy, microsoft office application (word, excel, outlook, powerpoint, publisher) basic photoshop, organizational abilities and business intelligence. I am also familiar with Basecamp Application, Google Apps (Drive, Calendar, Google +, etc.)

    $15.00 /hr
    6,973 hours
    4.95
  6. Aleksandra Mihajlovska

    Aleksandra Mihajlovska

    researcher, assistant, data entry

    Macedonia - Tests: 3

    I am an ambitious, hard working and creative person that would like to work on creative things. I have 5 years experience in working for non-government organizations so I developed a lot of my skills while traveling, meeting people and organizing projects. My plan is to start my MA starting from next year in the field of arts (theater)

    $6.67 /hr
    3,663 hours
    4.94
  7. Vanessa Ezra Goopio

    Vanessa Ezra Goopio

    Rockstar Graphic Designer w/ Adobe Creative Suite, iWork & Mac skills

    Philippines - Tests: 3 - Portfolio: 21

    Possessing over 7 years of experience in Graphic Design, I aim to build a following of long term clients by constantly delivering excellent outputs particularly in INFOGRAPHIC DESIGN + EBOOK & DOCUMENT FORMATTING + DIGITAL MAGAZINE LAYOUT + SOCIAL MEDIA DESIGN + LOGO DESIGN + BRAND IDENTITY + E-NEWSLETTERS + PRINT ADS + WEB ADS + BROCHURES + FLYERS + POSTERS + INVITATIONS + LARGE FORMAT PRINT ADS + PUBLICATION DESIGN through my combined skills in Adobe Photoshop, Illustrator, Acrobat, InDesign, MS Office and versatility to use both Windows & Mac platforms. My professional background include 1) graphic design applied in advertising, marketing & public relations, 2) publication layout design, 3) editorial management on magazines & newsletters. You may view my portfolio through my oDesk profile or through Behance at http://be.net/vanessaolaesgoopio

    $20.00 /hr
    2,834 hours
    4.96
  8. Michael S.

    Michael S.

    C-Level DNA - Angel/VC Hacker - Business Growth Strategist

    United States - Tests: 10 - Portfolio: 2

    Every successful business begins with one person and a vision. Inevitably, that vision must segue to a strategic plan and focused execution. This is a space I've successfully lived in for over 20 years. I assist in developing Business, Strategic, and Operational plans. I help prepare companies for raising capital, and where practical, provide introductions. I help recruit top management. My strengths lie in business planning, short-long term strategies, and sourcing talent. I can take role as an advisor, collaborator, and/or team member to execute plans and strategic initiatives. I help clients deliver positive results to their bottom line, take them from "marginal to viable", and often I help position them for a high(er) probability of an 'exit' when the time is right. I help deliver organized, business-focused narratives and messaging that inform internally as well as externally to vendors, clients or investors. Whether a start up, early stage, or middle market, I approach every engagement in the same manner. I first establish an understanding of the business as it exists today. I review the current business structure. I peel back the layers to clearly assess the business, financials, market dynamics, team, and strategy. I look at the business in its current iteration and then sit down with you to discuss both the 'big picture' and what the goal line looks like to you. Early on, we may well reach a point where I share less-than-good news; There's still work to be done. But it is at this point where I see clients reach a level of cognitive realization, who understand and agree with my position or feedback, and that's where things can start to get exciting. Engage me on an initial consultation (no fee) regarding your business goals and strategy. The outcome of that dialogue will tell us both if there's a fit and whether it makes sense to engage in a mutually beneficial relationship to advance your goals. Michael

    $45.00 /hr
    1,618 hours
    4.96
  9. Jeanie Lyubelsky

    Jeanie Lyubelsky

    Technical Editor, Editorial Manager, Exceptional Proofreader

    United States - Tests: 7 - Portfolio: 23

    As a serious editing and proofreading services provider who runs a professional and busy editorial services business, you will only want to contact me if you are looking for exceptional service delivery and ready to capitalize on your knowledge for achieving your objectives. *Great proofreading deals* are found in my limited hourly contracts for guaranteed prices—just ask! Feel free to also ask for my dependable turnaround time schedule, which is updated regularly based on editorial demand. How do review your written work? Let's engage your readers and reviewers with clearly communicated content and get desired results! My specialized editing and proofreading services can help you be rewarded with increased readership, successful contracts, publication, funding, and growth. Just let me know what you need... Anyone can increase positive recognition and rewards with the right expertise and support. As an experienced editor who is also a certified technical writer, I specialize in purpose-based language with multiple levels of editing, copyediting, rewriting, and proofreading to give you right-on-target results. You can capitalize on your knowledge by increasing clarity in your professional papers, manuscripts, articles, reports, proposals, user guides, documentation, and more. Completely comfortable in using my native language at an expert level, I know how to make your writing look terrific. My proofreading, copyediting, and editing services give you the lowest prices with exceptional outcomes, while my original writing sells for more than $50 per hour on an open market. I gladly accept editing and proofreading jobs on oDesk even when the job title is "writer," but the tasks are actually editorial work. We can also schedule fixed-price orders with limited hourly contracts. Just Google "Jeanie Editor" to see more about my work at regular market rates. Regularly working for authors, business owners, engineers, finance specialists, attorneys, and other technical-specialty professionals, I am flexible and competent in my chosen areas of professional specialty. For example, I am the editorial manager, copyeditor, and proofreader for a professional robotics journal, and I competently carry out many other editorial assignments. Dependable and efficient, my full-time career is focused on producing publication-ready content. Strengthen your achievement curve by contacting me to provide you with top-quality editorial reviews. I can effectively enhance your written materials for clarity and credibility by editing for grammar, word usage, style, formatting, spelling, punctuation, while providing editorial suggestions for interesting and compelling text. I successfully work with material written in many styles, including APA, IEEE, GPO, AP, CMoS, and other styles as requested. Save time and get results by hiring a certified technical writer as your editing, copyediting, and proofreading specialist. In our busy world of mixed messages, I check and double check your written work so that it will be noticed, understood, and remembered. I am native English speaker with a certification in technical writing and extensive experience in technical editing, copyediting, proofreading, rewriting. I am also a member of the IEEE Professional Communication Society, the American Finance Association, and the Association of Science-Technology Centers. My research-based MS degree in social sciences with a concentration on programs funding research, along with hands-on technology experience, further qualifies me in understanding authored technical concepts. I can offer you the best experience with professionally reviewing your book manuscripts, professional papers, articles, handbooks, user guides, proposals, venture capital and investor reports, and more. You want to hire an active technical-topics editorial specialist for the following materials: computer science, software development, robotics, electrical, mechanical, civil engineering, electric power generation, transmission, distribution, utilities, and biometrics; journal publishing projects in .doc, .docx, PDF, LaTeX, ShareLaTeX, MS Word, and other formats; business marketing plans, proposals, finance, securities, investments, summary budget narratives, and more. Contact me today and see what I can do for you!

    $35.00 /hr
    1,124 hours
    4.98
  10. Naman Modi

    Naman Modi

    Web-Designer, Wordpress and Magento Expert

    India - Tests: 14 - Portfolio: 56

    I am a freelance web designer / web developer with 5 years experience. My objective is to provide web design & web development services to any national and international sized clients at extremely competitive rates. I am offering a wide range of end-to-end services in web programming, software development, desktop application development and web/software designing. I give support to my clients free of charge after project development. My core competency lies in complete end-end management of a new website designing project, and I am seeking opportunities to build websites from the ground up for you or your business. What I provide: > Web Designing (Photoshop) > Web Development (PHP, MySQL, Joomla, Wordpress, Magneto, HTML, HTML5, CSS, CSS3, JS and many more) > Graphic Design ( Photo Retouching, Photo Manipulation, Image Masking, Background Removal, Packaging Design, Jewellery Retouch, Graphic Design, Logo Design, Banner Design, Business Card Design, Cartoons & Caricatures and many more) MY PASSION IS CREATIVITY and my goal is to use my talents to provide the best design solutions you could imagine. I know that good ideas generate big sales and that's the outcome I aim to generate for my clients in each project. I don't believe in appearances alone if they don't come together with a concept applied to a specific objective. I build a unique idea that suits your needs and encourages your customers to do business with you. That's where I MAKE A DIFFERENCE. I provide clients timely delivered projects with high quality and cost effective production, and at the same time, continuously improve the processes, creating value at each stage.

    Groups: BigCommerce, Bluehost Developers and Designers...

    $20.00 /hr
    8,373 hours
    4.92