Business Analyst and S/W test engineer.
I have 6 years of experience being business analyst. I have been successful in analyzing the business needs of the clients and communicating the same efficiently to the developers. I have also done projects in Software Testing, Manual testing. My job also involved giving Technical support during necessary situations. I was involved in USSD configuration, Mobile Keyword Configuration, Testing and working with SDP(Service delivery platform), Mobile testing and Url Testing.
Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve issues. Challenging technical issues. Exceeded issue-resolution targets and achieved exemplary customer satisfaction scores, consistently. Involved in CDMA Testing. Involved in Manual Testing of Web applications and Client Server. Well acquainted with Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Quickly learn and master new technology; equally successful in both team and self-directed settings; Proficient in a range of computer systems, languages, tools and testing methodologies. Involved in Black Box testing like static ,Functional, GUI,
Writing Test Cases, Scenarios and executing them. Experience in designing Test Cases using different Black Box Testing Techniques. Reviewing Test Cases, Scenarios . Knowledge in using Defect tracking Tools. Have good idea on UNIX commands, php, and SQL.