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Customer service Job Cost Overview

Typical total cost of Upwork Customer service projects based on completed and fixed-price jobs.

Upwork Customer service Jobs Completed Quarterly

On average, 1,238 Customer service projects are completed every quarter on Upwork.

1,238

Time to Complete Upwork Customer service Jobs

Time needed to complete a Customer service project on Upwork.

Average Customer service Freelancer Feedback Score

Customer service Upwork freelancers typically receive a client rating of 4.68.

4.68
Last updated: September 1, 2015
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  1. Regine M.

    Regine M.

    Data Entry/Web Researcher/Customer Service and Technical Support/Admin

    Philippines - Tests: 8 - Portfolio: 8

    Determination, hard work, creativity and love for learning and work are just a few traits that I have. I am competent in Basic Computer Skills such as Microsoft Word, Excel, Access and Powerpoint as certified by the Technical Education and Skills Development Authority (TESDA), one of the Government unit in our country and even graduated with honor. Administrative support has been part of my career after acquiring my Diploma in Computer Studies. Worked as a secretary and performed in different administrative task such as data encoding, email handling, phone support and web researching. I'm also proficient in providing best quality customer service and technical support for being a part of my experience as a contact center agent in one of the Telecommunication company in the country. Over the past 4 years of experience on different careers, I have developed an effective and efficient way to do tasks faster and more accurate. I'm very passionate in getting things done as instructed even under pressure. After my experience in customer service, I was given a chance to further enhance my skills through different projects that I've worked and been working on oDesk. Such skills includes, data entry, web research, product uploads in Google Play and Amazon and video creation. Now, my goal is to become associated with a project where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation and to obtain a position that will provide me the ability to apply my work experience to a growing industry. To be able to achieve this, I make sure that all the task given was handled effectively while continuously providing best quality service. I'm a fast learner and I'm very much willing to learn new things. I studied and trained to be a multitasking person and I see to it that all task was done on time so taking me will definitely be of assistance in accomplishing your project and I assure you that you'll not regret taking me as a part of it. Thank you very much and Have a blessed day!

    $5.83 /hr
    2,215 hours
    4.42
  2. Gaudencio P.

    Gaudencio P. Agency Contractor

    Admin Support/Customer Service/Research/Data Entry and Lead Generation

    Philippines - Tests: 3 - Portfolio: 2

    10+ years experience in sales and marketing where I have developed my skills in dealing with clients, doing some inventory on products, quality control, customer service, handling employees, handling large datas. 3+ years in computer and office administration where I have developed my knowledge on the hardware and software of computers, handling data entry, research, email marketing to clients, customer service, handling calls, accounting, and typing. To give my full-pledged service to the client who needs it. Being an experienced worker outside oDesk before I had learned and acquired many skills in the field of Customer Service and Administrative Support Tasks. I am honest, dedicated, reliable, responsible and do possess a strong determination. I am good in data-entry, web-research, virtual assistance, CSR, and many more.

    Associated with: Red Services Philippines Incorporated™

    $4.44 /hr
    2,197 hours
    3.44
  3. Stacy-Ann Bandoo

    Stacy-Ann Bandoo

    Expert in Leads Generating, Customer Service, Tele

    Jamaica - Portfolio: 3

    My Objectives has led me to specialize increasingly in Web Research, Leads Generating, Customer Service, Telemarketing, Data Entry, Administrative Support and Business Services. My over 7 years of work experience in these fields has resulted in me been confident in handling that of which is required of me thus providing great Service and Satisfaction to whom i am employed to. My education level is up to tertiary. I am very goal oriented and a hard working person. I believe that i am a professional and efficient worker and that i can work on my own initiative.

    $11.00 /hr
    1,492 hours
    4.88
  4. Adele H.

    Adele H.

    Online typist and editor

    Australia

    I am an organised and hardworking person, capable of working under pressure. I have a Certificate III in Business and very good keyboard and typing skills. Three years ago, I became a parent for the first time. I’m looking for an online position, so that I am able to return to the workforce, yet continue to raise my daughter.

    $16.00 /hr
    0 hours
    5.00
  5. VIJAY PATEL

    VIJAY PATEL

    Expert Service Provider

    India - Tests: 3

    Education:  Masters of Arts in Economics from D.A.V.V. Indore.  Bachelor of Science in Electronics from D.A.V.V. Indore 1996-99 Technical Certifications:  Diploma in Computer Application (DCA)  CCNA - Cisco Certified Network Associate. (ID NO: CSCO11262822)  MCSE/MCDBA - Microsoft Certified System Engineer and Database Administrator.  RHCE - Red Hat Linux Administration, course Completed.  Career Course in Hardware and Networking from NIS Indore 2002-03. Technical Skills: Application MS-Office 2000/2003/2007, MS-Outlook, Internet, Etc. Operating System Windows 95/98/XP/7/2000/2003, Red hat Linux 9, Servers Windows 2003, Windows 2000, Windows NT and Red Hat E 4 Linux. Routers Cisco 2500, 2600 and 3800 series. Switches Cisco Catalyst 2950, 3750, 3560 and 4506. Protocols TCP, IPv4, ICMP, RIPv1, RIPv2, OSPF, IGRP, EIGRP, BGP. Technologies VLAN, VPN, Wireless and VOIP. Responsibilities: ? Systems experience. ? Documentation experience. ? Project set up (Govt. Or Pvt.) ? Selection of Hardware & Software. ? Training of IT staff in technical matters. ? Managing Relationship with Clients. ? Distributing Franchisee and give full support. ? People management. ? Project management. ? Planning of projects. ? Co-ordination of inter departmental work. ? Conducting audit. ? Conducting needs analysis. ? Training other Non-IT departmental staff. ? Managing Clients relationship. ? Facilitating meetings. ? IT – Infrastructure support. ? Vendor coordination. ? Support and deliver the services for the new and existing customers. ? Providing data and voice services to customers as per requirements. ? Network requirements and Bandwidth allocation as per Business needs. ? Support for Servers, Switches, Routers and Firewalls. ? LAB administration for Business Units. ? Establish new or old transitioned projects. ? Coordination with internal departments to get the service prompt. ? Maintaining Business Units data for uninterrupted IT services. ? Providing Remote Assistance for technical issues. ? Knowledge of configuring and setting up Cisco Routers and Switches. ? Knowledge of VLAN and Access list. ? User account management in Windows via web tool. ? Knowledge of Active Directory Domain. ? Installation, configuration and troubleshooting of Windows and Linux clients. ? Trouble shooting of the problems related to network link & problems in wireless Client. ? Hardware support for laptops and desktops. ? Network port patching of Switches and setting up of IP phones, Polycom and Cisco IP Communicator. ? Installation and Troubleshooting of networks based on Thin, Thick and all structured cabling. ? Remote Administration with the premises and between premises ? Re-Engineering networks with latest technologies like – terminals, VPN, In-house Mailing, IP Masquerading etc. ? Managing all installations of Servers, desktops and laptops. ? Implementation of Hardware and Software RAID. ? Implementation and maintaining Hybrid networks based on Linux and all Windows Versions. ? Providing FMS to our clients for Data Backups, Security, and Antivirus Management. ? Providing DBA support to our clients with online Database connectivity and data management. ? Monitoring performance and resolving bottlenecks as and when required by IT Manager. Extracurricular Activities: ? Playing Cricket & Badminton. ? Represented Govt. Post Graduate College Mhow Cricket Team as a Captain. ? Represented KHO-KHO and Football team in Inter School Tournament. ? Sports Secretary in School. Strength : Honest, Hardworking, Positive Attitude, Good Team Player and Punctual.

    $4.44 /hr
    0 hours
    5.00
  6. Dorde Trickovic

    Dorde Trickovic

    fast typist, data processor, pdf to word converter

    Serbia

    Fluent English speaker, have lived in the US, currently studying Business and Tourism, interested in doing any kind of work considering data processing, writing, marketing, web designing. Interested in sports, travel, economics, international relations. Can work any time, time zones are not a problem and hourly rate is negotiable.

    $8.00 /hr
    0 hours
    4.50
  7. Hillary M.

    Hillary M.

    Hardworking Reliable Employee

    United States - Tests: 3 - Portfolio: 3

    I have a wide variety of experience in many different fields. Excellence is the only key to success. I provide reliable, honest, outstanding work at all jobs given to me. There is no such thing as working too hard on a project.

    $11.00 /hr
    7 hours
    5.00
  8. Stephen B.

    Stephen B.

    Write it out with me!

    United States - Portfolio: 4

    I have a BA in English, and I have written four novels, adapted scripts, edited the novels of colleagues, and done several ghostwriting projects. If you're writing fiction, I welcome the challenge. If you're not writing fiction, have no fear! Those skills are transferable. Let's talk, why not?

    $25.00 /hr
    0 hours
    5.00