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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

Browse CRM job posts for project examples or post your job on Upwork for free!

CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 161 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.63.

Last updated: May 1, 2015
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  1. Ralph R.

    Ralph R. Agency Contractor

    Engineer building with Rails, Ruby, Django & Python Experience

    United States - Last active: 1 month ago - Tests: 1

    Specialising in Wordpress, Ruby on Rails & Djanjo application development. Over the last 6 years, I have developed a wide range of web applications & sites using Python, Django, JavaScript HTML, Rails, Wordpress, SharePoint, PHP, and MySQL including sites for startup companies and small businesses. I have also extensive experience administrating systems including DevOps, Linux, Amazon OpsWorks & AWS, SharePoint, SalesForce, Zendesk & Jira. My core competency lies in extending existing codebase to incorporate new web site features, administer content management systems (CMS) & collaboration systems. I am seeking opportunities to maintain websites or systems for you or your business. I also have some experience in the following areas: SQL, SaaS, Agile, OOP, and software design and testing.

    Associated with: Lava Agency

    $65.00 /hr
    226 hours
  2. Emily D.

    Emily D.

    Personal Assistant / Project Manager / Research Assistant

    United States - Last active: 4 days ago - Tests: 2

    I have worked for two years developing skills as an Office Manager and Personal Assistant, dealing with database-management of clients, publication and website design and updates. As a Research Assistant I have worked with university professors to find resources and create lesson plans and teaching tools. I'm looking to help you with your specific needs to grow and enhance your business.

    $12.00 /hr
    42 hours
  3. Francesca T.

    Francesca T.

    Customer Support Executive with English and Technical Skills

    Philippines - Last active: 1 month ago - Tests: 2

    I am a native Filipina and an experienced professional with several years in the BPO industry specializing in technical skills and teaching the English language professionally and academically. For the last 3 years, I have held a lead support role for a global publishing company and have been honing my technical skills through phone and email support and continuous up training. My core competencies lie in data processing, internet troubleshooting, OS software and hardware support. I had also gained my academic IELTS with a band score of 7.5 and Berlitz score of C2, proficient user. I have been teaching English to Koreans and Japanese since 2008, and had been an English instructor at a renowned university. My creativity has also landed me freelance work as a graphics designer in our family business that provides novelty items and corporate gifts to major companies in the Philippines. I have relied solely on GIMP and Inkscape for my creative skills. My main objective is to provide excellent service, with timely, accurate, and professional results.

    $3.50 /hr
    139 hours
  4. Rebecca Brandt

    Rebecca Brandt

    Administrative Coordinator & Project Manager

    United States - Last active: 7 days ago - Tests: 2 - Portfolio: 1

    I'm a highly organized and efficient administrative coordinator and project manager, with experience in shaping business process. Standout accomplishments in database implementation, client and vendor relations, and business development. Creative and inspired with a strong desire and eagerness to develop new ideas and solve problems. Lifelong passion for technology and new media. Exceptional leader, personable, highly motivated, and meticulously detail-oriented. I am also a Brooklyn-based composer and classically-trained pianist. I write music for a variety of film, multimedia, and solo projects. My music blends classical, contemporary, and modern electronic sounds. Responsible for all marketing, promotions, and management of digital and physical sales.

    $15.00 /hr
    0 hours
  5. Daniel B.

    Daniel B. Agency Contractor

    Independent Contractor

    Philippines - Last active: 25 days ago - Tests: 13

    I'm currently working full time in house for a fortune 10 company but I have 2 - 4 hours of spare time each day so I'm looking to take on some interesting projects that will help me grow and develop new skills. My core competencies lie in the BPO sector. I've built a strong skill set in Operations, Sales, Marketing, Training, Market Research and Lead Generation. I've helped create several successful teams in these areas. Beyond the BPO sector I've also spent time in the Back Ground Investigation Field and Financial Services sectors.

    Associated with: Leadadvo Agency

    $33.33 /hr
    249 hours
  6. Bogdan N.

    Bogdan N. Agency Contractor

    CEO, Project Lead, and Tech Savvy Professional

    Romania - Last active: 9 days ago - Tests: 4

    I lead a team of business professionals working for our customers in the US, Europe and the Middle East, in various roles involving Finance and Accounting, Customer Support, Database Cleansing, Data Entry, Recruiting, Office Administration, and Telemarketing. Our major strength to client looking to hire on oDesk is flexibility to tap into our knowledge and know-how base. Although you might require 20h per week dedicated resources or you need help for a project, you will benefit from an entire team's out of the box thinking.

    Associated with: Stark Vantage

    $35.00 /hr
    0 hours
  7. Tomoyo S.

    Tomoyo S.

    Virtual Assistant - Tokyo, Japan. Bilingual: Japanese / English.

    Japan - Last active: 03/05/2014 - Tests: 1

    BZBee Assist: Virtual Presence. REAL Assistance. Bilingual (J/E) Virtual Assistant & Concierge Service - Based In Tokyo - Your Contact on the Ground in Japan! - Business Assistance in Japan - Able to Attend Meetings Here in Tokyo - Services Customised and Personalised to Your Needs - Your Partner in Navigating Intricate Japanese Business Customs - Prompt, Efficient & Flexible Service - Serving the Needs Of Busy Foreign Professionals in Japan OR - Perfect for Those Doing Business in Japan from Overseas - Available on Monthly Retainer for Regularly Scheduled Work - No Extra Costs Associated with Head Count: Salaries, Tricky Japanese Labor Laws, Extra Office Space or Equipment, Phones, etc

    $35.00 /hr
    0 hours
  8. Erika Ayala

    Erika Ayala

    Hospitality and Tourism Management / Call Center Representative

    Bolivia - Last active: 11/15/2014

    PROFESSIONAL SUMMARY - Assistant in family business (Telecommunications; 1 year) - Grand Hotel Cochabamba (Intern: Sales, Planning and Marketing; 6 Months) - BCD Travel (Intern: Sales and planning; 6 Months), - Customer Agent Representative at Digital Goja (Web Sales, customer relationship management, and feedback management at Amazon and EBay pages; 1 year) CORE QUALIFICATIONS ● Creativity and Innovation ● Flexibility ● Vision ● Customer Service ● Entrepreneurship ● Oral Communication ● Continual Learning ● Integrity/Honesty EXPERIENCE Customer Service Representative, Strategic Property Management Los Angeles, California — 2013 -2014 ● Obtain client information by answering telephone calls; interviewing clients; verifying information. ● Determine eligibility by comparing client information to requirements. ● Inform clients by explaining procedures; answering questions; providing information and alternatives to their requirements or needs. ● Coordinating with the team the required actions to achieve our goals. ● Maintaining communication equipment by reporting problems. ● Accomplishes sales and organization mission by completing related results as needed. ● Setting up Daily appointments for our sales team through hot leads or inbound calls. EDUCATION University: Universidad Privada Del Valle. Bachelor in Hospitality and Tourism Management. Programs attended: National Congress “Turning Menace into Opportunities”, (European Business School). Workshop: “Identification Process and Project Formulation”. (CEAPE) Assistant at the World People's Conference on Climate Change and the Rights of Mother Earth, Cochabamba - Bolivia. ADDITIONAL INFORMATION Hobbies and interests: Travel, Meditation, Reading, Cooking. Favorite Quote: Those who are able to see beyond the shadows and lies of their culture will never be understood let alone believed, by the masses. Plato (427-347 BC). Other interesting facts or info: I love animals and I believe in taking time to do what makes me happy, I feel great helping every living being.

    $33.33 /hr
    0 hours
  9. Kirsten Jury

    Kirsten Jury

    CRM Systems Support and Admin

    New Zealand - Last active: 11/21/2014

    Six years as a Salesforce CRM systems administrator my key responsibilities were in training, development and ongoing support. Project support, management and data accuracy and analysis. In addition 5 years as a Vodafone contact centre customer care support in a telecommunications role and then as a 2IC assisting in supporting and overseeing a team of up to 14. Passionate advocate of providing excellent customer support and follow up and recognised by Vodafone as a customer care expert.

    $44.44 /hr
    0 hours