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On average, 666 Typing projects are completed every quarter on Upwork.

666

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Typing Upwork freelancers typically receive a client rating of 4.71.

4.71
Last updated: July 1, 2015
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  1. Dexter Monte De Ramos

    Dexter Monte De Ramos

    Customer Support, Virtual Assistant, Project Manager, Quality Control

    Philippines - Last active: 13 hours ago - Tests: 4

    My past and present jobs revolve around providing good quality customer service. My main responsibility has always been about making clients happy. Let me describe my job tasks starting from my present job then my past job. At the present, I am working as the executive virtual assistant of the president of a US-based website company for real estate agents since July 3, 2014. My position involves many tasks such as calling clients, customer service and support through email correspondence, managing projects, quality control, research and support lead. During the start of my shift, I confirm appointments with clients then acknowledge receipt of tech support tickets and other kinds of emails/inquiries/requests. My main role at the start of my shift is to let clients know that we received and are working on their queries. Then I assign tech support issues to our tech support staff. Right now there are three of them. Pretty soon there will be five of them who I need to manage altogether. Thankfully, my boss hired me an assistant who helps me get my tasks done. I keep track on tasks that are on top priority and make sure that all tech support staff are working on them. While I assign other staff to build websites of new clients, others are assigned to fix issues or do upgrades on the websites of existing clients. I provide them clear instructions to meet the clients' needs and then update the clients on their tickets. When tech support staff say that they are done with their tasks, I do quality control checks before confirming to clients. During my free time at work, I spend time on watching internal training videos and reading company SOP's and tutorials. That made me eventually learn tech support tasks one at a time. During busy times, I help tech support staff on their tasks such as integrating CRM on a client's website, updating website content, correcting website forms and researching on a tech support issue. I learn new tasks almost everyday. Our tech support staff always have questions on their tasks and I answer them or help them find the answer. I train them when I need to. Prior to my present job, I worked as a technical/customer support representative at a call center company. I was enjoying my job for two years and two months which turned out to be technical support, customer service and billing support all in one. I took incoming calls and helped customers in fixing their internet, phone and television issues. That work experience made me become a skilled technical support and customer service provider with a variety of experience and a positive attitude. The summary of my knowledge and skills are: email support, customer service, virtual assistance, appointment setting, phone support, call handling, Dropbox, Google Docs, Google Drive, Google Voice, Infusionsoft, Basecamp, IDXBroker, iHomefinder, Kayako, Gmail, Top Producer, support lead, problem solving, multi-tasking, data entry, ability to solve problems quickly, pays attention to details, types fast, has sufficient knowledge about MS Office and learns new skills rapidly. Being a positive person and a problem solver, I have proved to my boss that I am a rockstar VA and customer service specialist. My hunger for knowledge and dedication at work have made me become a great freelancer that I am now.

    $6.67 /hr
    2,178 hours
    0.00
  2. Twan Tucker

    Twan Tucker

    MsProfessional

    United States - Last active: 13 hours ago - Tests: 4

    Thank you for viewing my profile! I am a detailed and thorough professional with over 20 years of administrative experience - the last seven years in a office environment. I specialize in delivering quality services with respect for strict deadlines and high expectations. I am equipped with a dedicated home office complete with a computer, copier/scanner/fax, and color printer. I provide creative and detailed management, administrative, writing, proofreading and editing services. I excel at working under tight deadlines with strict expectations. I possess the self discipline and time management skills necessary to have served as a virtual employee for the past seven years. I can bring value to your business and help solve your administrative assistant issues. I have extensive experience in help desk support, social media, transportation, logistics, warehousing and inventory management. I would like to be able to assist with any type of data entry,customer service, email handling, phone support that is available on a remote basis.

    $12.22 /hr
    574 hours
    0.00
  3. Kishore P.

    Kishore P.

    Quality Control | Product Development | Web Research etc.

    India - Last active: 13 hours ago - Tests: 1

    2012 - 2008 Based on my long experience in the Quality Control & Product Development Management, my company was hired as a SUBJECT MATTER EXPERT for the Installation and Maintenance of Valve Regulated Lead Acid Storage Batteries in 30K Mobile Telephone Towers in different states in India. I was the Leader in charge of the entire technical team. My service was appreciated by the Principal company for excellent maintenance and no faults of VRLA Batteries. I also initiated steps to revive the old and used batteries for which the purchase of new batteries was significantly reduced in the following year. In appreciation of my work, the contract was extended for 3 consecutive years. It was a tremendous success and achievement at the final stage of my service life. 2008 -1978 Worked in the production of Automotive Batteries & Industrial Storage Batteries. Later worked as in charge of Quality Control & Development of New Products. My company achieved phenomenal growth as the new products were successfully tested and approved by the Railways, Defense & Telecom departments. Also worked in the Marketing Department for preparation of tenders & attending negotiation meetings prior to tender finalization etc.if the situation demanded so. 1978-1974 Career started as a Chemist in a Railway Workshop. 1975-76. Left the railway job & worked in a company as an Engineer for Erection of glass equipment and later worked as R & D Officer. Current Activity: . I am sometimes hired for introducing quality control system by new battery units & occasionally for installing giant batteries for Telecom Installations. Lead Research: In recent times, I have observed the working of the Lead Researcher also & did some work myself. The work seems to be interesting. If situation presents itself, I would like to work at a higher level.

    $10.00 /hr
    1,498 hours
    0.00
  4. David Law

    David Law

    Administrative Assistant

    United Kingdom - Last active: 1 month ago - Tests: 4

    Over the last six years I have gained valuable experience of inputting data to MS Excel and recording information received by phone using MS Word. I also have experience of investigating what is causing a problem and how best to resolve it. I have some general sales skills in pushing specific packages when an opportunity arises so as to secure a sale more quickly and efficiently. Also possess a keen eye for detail, I check everything I do several times and always listen to advice given in order to adapt and streamline my work. I have good manners and always take time to listen to the clients needs and manage them to the highest possible standards.

    $9.00 /hr
    0 hours
    0.00
  5. Marisol Davis

    Marisol Davis

    Captioner, Captionist, Closed-Caption, Subtitling, Transcriptionist

    Philippines - Last active: 1 day ago - Tests: 2

    I've been in the business for almost 10 years now, both in captioning and transcription. I am responsible and dedicated in finishing tasks given at hand. Knowledgeable in computer and appropriate computer software used for captioning and transcription. In applying for a position, I will be using not only skills I've acquired through my previous job experiences, but also experiences I've had in life. Ability to meet strict deadlines, strong attention to details, and having professional attitude are the traits that makes me a good employee.

    $4.00 /hr
    0 hours
    0.00
  6. Natasha C.

    Natasha C.

    Customer Service/Data Entry

    United States - Last active: 3 days ago - Tests: 2

    I have over five years of customer service experience as a Training Coordinator at three different businesses. I have great computer skills, knowledge using Microsoft Office and have basic skills using Quick books Pro 2014. I am detail oriented, organized, trustworthy and reliable.

    $11.11 /hr
    1,295 hours
    0.00
  7. Anne Marisol Solis

    Anne Marisol Solis

    Travel Specialist

    Philippines - Last active: 2 months ago - Tests: 3

    I worked as a Travel Specialist with Expedia for 6 years. 2 years of my stay with Expedia I was a Customer Service Representative and after that I was promoted as a Quality Analyst under Agent Error Notification Team. I am a team player and very keen to details. I am Sabre and Amadeus GDS Trained. I am currently working with ADP Canada as a Payroll Input Specialist. In a span of 1 year, I received numerous awards such as Perfectionist (Payroll processed are all accurate), Stellar Service, Service Excellence Award and Top Associate for 2nd Quarter. I have knowledge with Canada payroll Processing system, Canada Taxes, Vacation Accruals, Garnishments, etc. Aside from working with ADP, I am also doing another job with Sunlife Canada Philippines as a Licensed Financial Advisor. I have knowledge with Stocks, Bonds and Mutual Funds.

    $4.00 /hr
    2 hours
    0.00
  8. Fleur mitzi S.

    Encoder

    Philippines - Last active: 13 days ago - Tests: 2

    I'm a home based typist or encoder with 47 WPM typing speed. I worked before as an administrative assistant which requires the use of Microsoft Word for the company's daily reports. Encoding requires you to verify data and correct data when necessary. Hire me and I'll do the rest.

    $5.56 /hr
    0 hours
    0.00
  9. Cassandra B.

    Cassandra B.

    Expert Business Administrator, Virtual Assistant

    United States - Last active: 22 days ago

    A speaker, published author, and business consultant that specialize in providing a broad array of administrative and organizational development services that are designed to help companies operate more efficiently. Extensive experience working with executive management and boards, Members of Congress and congressional staff, high level healthcare, and property management industry representatives and other dignitaries. Superior administrative, supervisory, customer relations, interpersonal, communication and time management skills.

    $16.00 /hr
    139 hours
    0.00
  10. Christina G.

    Christina G.

    Blonde with a Brain! Expert Admin Support Services

    United States - Last active: 5 days ago - Portfolio: 4

    A college professor once told me that she never remembered the names of her blonde students, because we all looked alike. I was determined that she WOULD remember my name by the end of the semester. I emerged at the top of the class and was immediately offered letters of recommendation for future endeavors. That one experience instilled the enthusiasm, determination and drive for perfection that I bring to all projects I tackle. I offer nearly 20 years of experience as an administrative professional. I am well-versed in terminology for civil engineering, environmental services, anthropology and archaeology. I offer a wide array of services, such as word processing, transcription, presentations and research. Your one-stop shop for any and all administrative services!

    $16.00 /hr
    118 hours
    0.00