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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Sheila marie M.

Sheila marie M. Certified System Administrator

Philippines - Tests: 2 - Portfolio: 2

I started my passion in Salesforce for almost 3 years back. It all begun, when I joined a Salesforce vendor company that caters Support for Salesforce customers. Yes I was part of technical support. When I realized that I need to grow my career, I decided to get out and look fpr opporunity outside. So I became a freelancer, providing the best service I can give to my clients. Sharin_the knowledge I learned and skill I gained in Salesforce. When I was in technical support, I encountered different types of Salesforce queries/issues. My expertise lies in configuration, customization and automation (Formula, Workflow, assignment rule,, etc). Through the years I was able to gain my knowledge in maintaining data quality (importing records, updating , exporting,, etc). Analyzing companies revenue, pipeline reports and dashboards, forecasting. My tenure in this industry has moved my career to the next level, when I started doing migrations of databases. I was able to maintain the certifications I had in Salesforce. Just recently I took my maintenance certification for Dev 401.

89% Job Success
$11.11 /hr
230 hours

Christopher G.

Christopher G.

I.T Professional / Desktop & iOS Device Technician

Philippines - Tests: 13

I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

84% Job Success
$5.00 /hr
7,306 hours

Le cecile D.

Le cecile D.

Excel Expert/Marketing Analyst/Data Encoder

Philippines - Tests: 5

I am a Marketing analyst with over a year experience in the field and with over 4 years experience total being a workforce analyst. Anxious to provide service in statistical analysis and other areas such as data analyst and customer service and support. I am currently working as a Marketing Analyst Supervisor and have a previous experience as workforce analyst, specifically working on schedules, and data analysis. I have an advance proficiency in MS Office especially Excel. I have experienced using the following CRM; Salesforce Oracle Incontact

100% Job Success
$7.78 /hr
2,365 hours

Jodylee dale V.

100% Job Success
$5.56 /hr
9,128 hours

Marecris E.

Marecris E.

Exp TeleSales/Appt Setter/Lead Gen/Collections/Real Estate/Team Leader

Philippines - Tests: 2

11 YEARS of great experience and developed my skills in different fields of marketing. Inbound/Outbound Sales, Telemarketing (B2B & B2C), Real Estate, Excellent Appointment Setter, Lead Verification Specialist, Lead Generation, Customer Service, and Outbound Collection Specialist. College Degree Holder Bachelor of Arts Major in English I have worked as an AVP for a Business Process Outsourcing mainly dealing for collection services. I run operations with a tight monitor on targets, quality control and compliance. I coach agents in meeting optimum standards. I'm handling customer complaints withal my knowledge. Hard working and reliable with strict work ethics, pleasant voice with neutral accent. Proficient in Microsoft office especially EXCEL, etc. Excellent communication skills. Very fluent in English.

100% Job Success
$14.00 /hr
6,009 hours

Paraloman Pulgo

Paraloman Pulgo

Certified Research Specialist - Tech and Start-ups

Philippines - Tests: 2 - Portfolio: 6

Over 7 years of responsible corporate & freelancing experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, technical support, MS office, data entry, web research, email response handling, decent typing speed and general office operations. Seeking for a place where I can show my exceptional administrative skills, outstanding communication and interpersonal skills combined with leadership skills that allow me to work effectively with minimal supervision where I can be valuable resource to your company.

100% Job Success
$5.56 /hr
15,898 hours

Catherine C.

Catherine C.

Immigration Consultant, Legal and Real Estate VA/Personal Assistant

Philippines - Tests: 2 - Portfolio: 3

I am a person who can work with little supervision. I am a very hardworking, diligent, very efficient and versatile VA. I am very particular to details and a great problem solver. I have excellent customer service skills and my experience as a customer service representative in a Call Center made me more effective on dealing with people. I have a lot of skills that allow me to perform a wide range of duties and responsibilities and I am always learning each day from new tasks given to me.

100% Job Success
$6.67 /hr
10,543 hours



Content Hero | Writer Extraordinaire | Unparalleled Virtual Services

Philippines - Tests: 10 - Portfolio: 7

With an endless sea of freelance writers and virtual assistants in this bit you're probably wondering which proposals to review for the position you want to fill. I'd like to take this opportunity to let you know that if it's exquisite assistance and ingenious, unparalleled virtual solutions that you are in search of to reach your success targets, you're looking right at it. Coming up with ingenious online services and solutions for individuals and companies is what I specialise in. I give my clients a sharper edge to what their businesses need to bring across to their customers and millions of other people seeking their product and service offerings. I straighten out the sketchy, put a hinge on the dull ends, and get rid of the unnecessary. HOW DO I DESCRIBE THE SERVICES I OFFER Core Website Content and Other Written Solutions - I can bring you unprecedented and exciting pieces that rouse the interest of your audience.To describe the kind of writing that I do, my style has never been artificially designed to impress. I follow the three Cs to effective writing in order to earn my clients' respect and confidence. I work hard to keep my pieces CONCISE, COHERENT and CONCRETE. This allows me to ensure that the quality of work I do is a mile ahead of what my clients expect to see. A lot of freelance writers these days take on projects they've got no genuine interest in, thus forcing them to beat around the bush in most of their written work - compromising the quality of work they deliver. Training & Development - From online training channels to onsite facilitation of training modules, I can assure you that you'll not just be able to see a seamless transfer of knowledge and skills, but also a motivated willingness of the trainees to practice what they have learnt and work for the best interest of your business. MY KEY PERFORMANCE INDICATORS My objective is to bring a satisfactory job to my client's table. To be able to hit this target I keep with me several points that I reckon essential to getting the job done. As I look to develop a trusted partnership with my clients instead of merely completing a transaction, I exert effort to have a definitive purpose of the project they have in mind. Whether they ask me to write a set of articles for them, handle their training requirements, or be their reliable customer service representative, I put emphasis on bringing our targets to the table to find out where we all would like to be at in the process. I dedicate my expertise into fulfilling very responsibility assigned to me and make sure I understand every aspect of the job. I am keen to find out where I will be strongest at and determine ways to overcome possible challenges that may keep me from delivering. This allows me to address issues and focus better on achieving the project's purpose more. WHAT ELSE CAN I DO? While WRITING has been a solid niche for me, I also offer various forms of online solutions that I am certain to help contribute value to your drive towards boosting your business' online presence. Apart from content creation and development, I am highly adept in managing and collaborating with a team towards the fulfillment of an exquisite project. My experience as a trainer and a senior staff in my previous jobs has allowed me to explore these abilities to the fullest and has never failed me bring in what's best. I offer training solutions and facilitation through online channels, too, focusing on customer focused communication skills and interpersonal abilities - to ensure that your business stays on top in terms of CUSTOMER SATISFACTION. I am also adept in Social Media Management and creating mind maps and workflows (online marketing guide, campaigns and nurture process, etc.) that guarantee unparalleled success and sustainable development for your business. With these equally exceptional skills, your business may not need to anticipate a financial overhead by having to look for a different person to do the job, outside content writing. MY COMMITMENT TO BRING A SUCCESSFUL CONCLUSION TO THE GRIND I wish to deliver a nonpareil level of professionalism to my job. Exceeding my clients' expectations makes me work with such efficiency under pressure - and with minimal supervision. I personally look to inspect the quality of my work by going over the things I have completed so far based on a timeline, and over a particular quality standard. If there was something that did not work well, which rarely happened, I have been known to immediately get in touch with my client to inform them that I am working on an alternative to make sure that no business is disrupted. More importantly, I take with me a serious commitment to my own standards, going usually beyond what other business solutions consultants and writers are willing to provide.

100% Job Success
$11.11 /hr
1,740 hours

Abu Sayed Mahmud

Abu Sayed Mahmud

Admin Support Clerk

Bangladesh - Tests: 2 - Portfolio: 3

I am a target oriented individual, with dedication and sincerity, trying to accomplish the task to optimum satisfaction with utmost accuracy. I have five years experience in veteran of office, admin and management services handling all the data, compilation and preparing power point presentation with write up. Good in English with good typing speed. I can communicate in English, Hindi and Bangla very fluently.

77% Job Success
$3.50 /hr
2,814 hours

Reginald U.

Reginald U.

Customer Relationship Management and Data Quality Expert

Philippines - Tests: 3

My name is Reginald Uy. I started working one month after I turned 18. More than 10 years later, I have gained extensive expertise in customer service, editing/proofreading, business transcription, project and team management, and marketing. I have practically gone through and experienced all roles in BPO and KPO companies and have considerable know-how in start-up firms. I am currently actively looking to pursue a long-time, home-based career in a company where I can work, and more importantly, commit for the advancement of the business as well as for my personal and professional growth. I graduated from the University of the Philippines in April 2006 with a degree in Bachelor of Arts in Communication Research.

$13.33 /hr
551 hours