Other - Admin Support Professionals

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Ashwani Chopra

Customer Services, Data Entry, Web Research, Other admin support work.

India - Tests: 5

I have 3 years work experience in Ebix India.(http://www.ebix.com/) And I have 1 year work experience in Convergys(http://www.convergys.com) I have worked there as a Senior Process Associate. In Ebix India and Convergys, I have learned that how to work in Corporate Sector. I would required basic instructions to provide high quality work.

$3.33 /hr
2,466 hours

Robert H.

Robert H. Agency Contractor

Team Lead/ Technical Expert Support(Phone/Chat/Email)

Philippines - Tests: 6

I have been working in a business process outsourcing industry for 13 years. This has been an invaluable experience in terms of learning different level of techniques to enhance my performance from an entry level customer care representative processing emails and chat to a 2nd level technical support providing extensive solutions and strengthening client relationship. As a leader, I am currently focused on developing and leading a team to exceed client expectations. I aim to do the same in Odesk given the opportunity to commit myself in the personal and professional development of a team as well as apply the day-to-day project experiences to individual talents.

Associated with: MAGNIFICO

$12.00 /hr
6,602 hours

Alexander M.

Alexander M.

Software Developer C++/Qt

Ukraine - Tests: 2 - Portfolio: 5

Software Engineer with 10+ years of diverse experience in software development, systems administration, and database administration. Developer of the opensource report solution CuteReport: http://sourceforge.net/projects/qreport/

$45.00 /hr
1,307 hours

Oscar Santana

Oscar Santana

IT Support, customer support, Web and Wordpress Developer. DBA

Venezuela - Tests: 2

I work as a programmer, social media manager and specialist in customer support both in the social part as IT. I have more than 6 years working with Customer and IT support using, chat, Helpdesk, and phone to give support to clients. I also have experience as a Web Hosting support Agent. I like to work as a freelancer, I consider myself a person who always solves problems, proactive and enthusiastic, always willing to take on new challenges and learn something new every day. -- Me desempeño como programador, social media manager y especialista en atención al cliente tanto en la parte social como técnica. Me gusta trabajar como freelancer, me considero una persona que siempre resuleve problemas, proactivo y entusiasta, siempre dispuesto a tomar nuevos retos y aprender algo nuevo todos los días.

Groups: Bluehost Developers and Designers

71% Job Success
$8.89 /hr
1,586 hours

Christopher G.

Christopher G.

I.T Professional / Desktop & iOS Device Technician

Philippines - Tests: 13

I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

84% Job Success
$5.00 /hr
7,306 hours

Boyd Ragay

Boyd Ragay

Customer Service Associate/Medical Billing Specialist

Philippines - Tests: 7

I am a customer service associate with more than five years of experience. I have worked for a healthcare insurance account. I am excellent in giving accurate information. I am also excellent in communicating with customers. I have handled claims, reimbursement disputes and giving benefit coverage for patients. I verified calls of other agents to ensure 100% accuracy of our program and I was also an escalation desk agent.

$4.44 /hr
1,622 hours

Bryan Noel

Bryan Noel

Android Developer || Software Engineer || Data Analyst

Philippines - Tests: 7 - Portfolio: 1

My main objective is to provide excellent service, with timely, accurate, and professional results. Over the years I have worked for different companies as a Technical Support Representative, most of the clients were based in the US. I have also done some data entry and transcription work during my free time. During the course of my study I have experienced being a Project Manager and at the same time the Software Engineer for a startup. -Software Development: Web and Mobile (Android) -Graduate of Bachelor's Degree in Information Technology -A graduate of Computer Technology - Network Technology -Cisco Networking Module -Adobe Photoshop lessons -Experience in Customer Service and Technical Support

100% Job Success
$13.00 /hr
6,332 hours

Rod Ryan Lopez

Rod Ryan Lopez

Systems/Server Administrator / Network Admin / IT Service Desk Analyst

Philippines - Tests: 1

CAREER OBJECTIVE: To deliver with the highest efficiency the technical skills and experiences learned combined with personal values and desirable attitudes. Meet the client’s expectation and satisfaction towards company success. SKILLS: NETWORK SECURITY ADMINISTRATION: ** Proficient in Network Security and Network Problem Troubleshooting. ** Experience in configuring of High End Enterprise CISCO Routers, Summit Extreme L3 and Alcatel Switches. ** Strong knowledge in Network Configuration, VOIP and Network Design Infrastructure of LAN and WAN convergence. ** Strong knowledge in IP Addressing / Subnetting IPV4. ** Strong knowledge in Wireless LAN and 802.1x authentication network infrastructure. ** Strong knowledge in Routers with different Routing Protocols. SYSTEMS SUPPORT AND SERVER ADMINISTRATION: ** Experience in Windows Server 2008 & 2003 Active Directory Administration. ** Experience in Microsoft Exchange 2010 / 2003 Administration. ** Server Virtualization Experience ** Experience in Hyper-V, Hypervisor or Virtual Machine ** Experience in Symantec Backup Exec 2012/2010 and Symantec Endpoint Protection Manager. ** Experience in Amazon Route 53 Domain Management. ** Strong knowledge in Windows OS platforms, Wordpress and SonicWall. ** Strong Desktop Support troubleshooting skills (Hardware & Software). ** Knowledgeable in Citrix Administration. ** Software Installation of Anti-virus, Windows and Linux Red Hat platforms. ** Virus Removal and Prevention. IT SERVICE DESK SUPPORT (with ITIL concepts): ** 1st and 2nd line technical support; answering support queries via phone, email, remote and desk-side support. ** Maintained a high degree of customer service for all support queries and adhere to all service management principles. ** Take ownership of user problems and be proactive when dealing with user issues and to log all calls in the service desk ticketing system. ** Monitoring of ticket queue and ensure all request and issues are resolved in an efficient and timely manner. ** Set up, install and test PCs and peripherals for users. ** Served as technical resource to answer questions, identify needs, make recommendations, and carry out research. ** Maintained professional and technical knowledge by reviewing related professional publications. ** Undertake any other reasonable duties as requested by the IT Manager and Service Desk Team Leader. ACHIEVEMENTS: ** Completed and Passed Japanese Elementary 1 Course.

100% Job Success
$5.56 /hr
8,320 hours

Jennifer Firat

Jennifer Firat

Data Entry Operator, Web Research, Photo Editing, Wordpress, Research,

Turkey - Tests: 3 - Portfolio: 7

I have been working as data entry professional for 4 years and contributed good services to the companies. Being resourceful and fast learner are my keys to understand the task that is given to me. My former employers are giving me challenging jobs that was not in my expertise to test my capability at work, and I would humbly say that I have done the challenging jobs with flying colors. "LOVE and DEDICATION at Work" is my key to provide a better quality of my service.

86% Job Success
$3.00 /hr
1,334 hours