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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.

152

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: July 1, 2015
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  1. Sheila marie M.

    Sheila marie M.

    Salesforce.com Certified System Administrator

    Philippines - Last active: 4 days ago - Tests: 2 - Portfolio: 2

    I started my passion in Salesforce for almost 3 years back. It all begun, when I joined a Salesforce vendor company that caters Support for Salesforce customers. Yes I was part of technical support. When I realized that I need to grow my career, I decided to get out and look fpr opporunity outside. So I became a freelancer, providing the best service I can give to my clients. Sharin_the knowledge I learned and skill I gained in Salesforce. When I was in technical support, I encountered different types of Salesforce queries/issues. My expertise lies in configuration, customization and automation (Formula, Workflow, assignment rule,, etc). Through the years I was able to gain my knowledge in maintaining data quality (importing records, updating , exporting,, etc). Analyzing companies revenue, pipeline reports and dashboards, forecasting. My tenure in this industry has moved my career to the next level, when I started doing migrations of databases. I was able to maintain the certifications I had in Salesforce. Just recently I took my maintenance certification for Dev 401.

    $11.11 /hr
    161 hours
    4.32
  2. Le cecile D.

    Le cecile D.

    Excel Expert/Marketing Analyst/Data Encoder

    Philippines - Last active: 19 hours ago - Tests: 5

    I am a Marketing analyst with over a year experience in the field and with over 4 years experience total being a workforce analyst. Anxious to provide service in statistical analysis and other areas such as data analyst and customer service and support. I am currently working as a Marketing Analyst Supervisor and have a previous experience as workforce analyst, specifically working on schedules, and data analysis. I have an advance proficiency in MS Office especially Excel. I have experienced using the following CRM; Salesforce Oracle Incontact

    $7.78 /hr
    2,055 hours
    5.00
  3. Johaila I.

    Johaila I. Agency Contractor

    Data Entry Expert

    Philippines - Last active: 19 hours ago - Tests: 9 - Portfolio: 2

    Hi! First of all thank you for reviewing my profile. My main objective is to achieve the best quality of work to be delivered to satisfied clients. To provide excellent customer service and aiming for quality administrative work. Giving me the opportunity to be a part of your team is a pride accomplishment to uphold my personal and professional endeavor. I am a graduate of Bachelor of Science in Psychology in Xavier University-Ateneo de Cagayan. I was previously employed in Manpower Company as Payroll and Billing officer. I also had my own business and have been involved into online jobs. I believe that through these experiences, I have acquired my ability to manage my time productively and to handle rapidly changing schedules and shifting priorities. Organizational and good communication skills with the flexibility and experience required to remain highly focused and self-possessed in fast-paced, demanding environments also include some of my capabilities. KEY SKILLS: - Data Entry - Personal Assistant - Virtual Assistant - Web Researcher - Transcriber

    Associated with: aBcY SOLUTIONS

    $5.56 /hr
    8,480 hours
    4.92
  4. Elizabeth S.

    Elizabeth S.

    Project manager, ethnographer and avid knitter

    United States - Last active: 21 days ago - Tests: 1 - Portfolio: 1

    I have a very diverse professional background, from the military to human rights non-profits and retail telephone customer service to running a restaurant in Costa Rica, I have pretty much done it all. I love learning new things and I like solving problems. I believe in hard work and delivering a product I'm proud to put my name on.

    $44.00 /hr
    56 hours
    4.68
  5. Michelle Vasquez

    Michelle Vasquez

    Customer Service & Tech. Support

    United States - Last active: 19 hours ago - Tests: 8

    Working online I have developed a wide range of new skills. Which include Telemarketing, B2B Appointment Setting, and Lead Generation. Which compliment my previous experience. * Excellent Customer Service * Fast Learner * Ability to Multitask * Work Well Under Pressure * Excellent Phone Etiquette * Have quite place to work with no interruptions or background noise * High speed internet connection (voip capability) * Ability to record phone calls

    $12.22 /hr
    3,119 hours
    4.11
  6. Marecris E.

    Marecris E.

    Exp TeleSales/Appt Setter/Lead Gen/Collections/Real Estate/Team Leader

    Philippines - Last active: 19 hours ago - Tests: 2

    11 YEARS of great experience and developed my skills in different fields of marketing. Inbound/Outbound Sales, Telemarketing (B2B & B2C), Real Estate, Excellent Appointment Setter, Lead Verification Specialist, Lead Generation, Customer Service, and Outbound Collection Specialist. College Degree Holder Bachelor of Arts Major in English I have worked as an AVP for a Business Process Outsourcing mainly dealing for collection services. I run operations with a tight monitor on targets, quality control and compliance. I coach agents in meeting optimum standards. I'm handling customer complaints withal my knowledge. Hard working and reliable with strict work ethics, pleasant voice with neutral accent. Proficient in Microsoft office especially EXCEL, etc. Excellent communication skills. Very fluent in English.

    $11.11 /hr
    5,508 hours
    4.26
  7. Lady patricia R.

    Lady patricia R.

    VA | Web Researcher | Social Media Manager | Data Entry

    Philippines - Last active: 19 hours ago - Tests: 9

    With years of extensive background in admin support, I specialize in providing excellent administrative work, that includes email management, project management, calendar management, large & small business CRM management, data and file management, social media management, contact management, web research, data entry and email marketing. Whether you are starting a small business or an established business striving to keep everything organized, my expertise and skills in handling admin support can help you achieve your goals.

    $4.44 /hr
    4,543 hours
    4.64
  8. Catherine C.

    Catherine C.

    Immigration Consultant, Legal and Real Estate VA/Personal Assistant

    Philippines - Last active: 19 hours ago - Tests: 2 - Portfolio: 3

    I am a person who can work with little supervision. I am a very hardworking, diligent, very efficient and versatile VA. I am very particular to details and a great problem solver. I have excellent customer service skills and my experience as a customer service representative in a Call Center made me more effective on dealing with people. I have a lot of skills that allow me to perform a wide range of duties and responsibilities and I am always learning each day from new tasks given to me.

    $6.67 /hr
    9,912 hours
    4.91