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Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 153 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: October 1, 2015
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Christopher G.

Christopher G.

I.T Professional / Desktop & iOS Device Technician

Philippines - Tests: 13

I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

84% Job Success
$5.00 /hr
7,306 hours

Sheila marie M.

Sheila marie M. Certified System Administrator

Philippines - Tests: 2 - Portfolio: 2

I started my passion in Salesforce for almost 3 years back. It all begun, when I joined a Salesforce vendor company that caters Support for Salesforce customers. Yes I was part of technical support. When I realized that I need to grow my career, I decided to get out and look fpr opporunity outside. So I became a freelancer, providing the best service I can give to my clients. Sharin_the knowledge I learned and skill I gained in Salesforce. When I was in technical support, I encountered different types of Salesforce queries/issues. My expertise lies in configuration, customization and automation (Formula, Workflow, assignment rule,, etc). Through the years I was able to gain my knowledge in maintaining data quality (importing records, updating , exporting,, etc). Analyzing companies revenue, pipeline reports and dashboards, forecasting. My tenure in this industry has moved my career to the next level, when I started doing migrations of databases. I was able to maintain the certifications I had in Salesforce. Just recently I took my maintenance certification for Dev 401.

89% Job Success
$11.11 /hr
230 hours

Le cecile D.

Le cecile D.

Excel Expert/Marketing Analyst/Data Encoder

Philippines - Tests: 5

I am a Marketing analyst with over a year experience in the field and with over 4 years experience total being a workforce analyst. Anxious to provide service in statistical analysis and other areas such as data analyst and customer service and support. I am currently working as a Marketing Analyst Supervisor and have a previous experience as workforce analyst, specifically working on schedules, and data analysis. I have an advance proficiency in MS Office especially Excel. I have experienced using the following CRM; Salesforce Oracle Incontact

100% Job Success
$7.78 /hr
2,353 hours

Gweendalyn Lachica

Gweendalyn Lachica

Data Entry Professional | WordPress Expert | Editor/Proofreader

Philippines - Tests: 4 - Portfolio: 5

My Role: Data Entry Professional - accuracy in details with fast turn-around time. WordPress Expert – WP installation, plugins installation, content management, pages creation, template modification, basic SEO, and website updates. Editor/Proofreader - correct spelling, grammar, punctuation mark placement, and sentence construction. Creative/Technical Writer - article, blog, essay, feature, web content, etc. with wide range of vocabulary. Image Editor - re-size, crop, color enhance, etc. with Adobe Photoshop. FTP Specialist - website setup/update. Honest and reliable. My Goal: To provide competitive and excellent service at reasonable cost.

Groups: BoonEx, PHPFox

98% Job Success
$8.00 /hr
4,238 hours

Peter Onjoma

Peter Onjoma Agency Contractor

Virtual Assistant, Team Manager & I.T. Support, Website Developer

Kenya - Tests: 9 - Portfolio: 34

Over the past 4 years, I have worked online as a personal/virtual assistant helping clients both small and large businesses with tasks like Data entry, web research, email handling, website development using WordPress, HTML, & CSS, website content management, Cpanel, eCommerce, Technical support using Team Viewer, working with CRM's (salesforce, infusionsoft, Highrise) customer support. My main aim is to help business grows to meet their objectives. I am seeking opportunities to work as virtual assistant for you or your business. I also have experience with creating Interactive PDF fillable forms using Adobe acrobat and adobe LiveCycle. Computer Networks, Software installation, Computer repair & Maintenance.

Groups: Cheetahs

Associated with: Pedro Outsource, ClearviewONE Development, LLC Agency

99% Job Success
$5.56 /hr
19,342 hours

Rhumer B.

Rhumer B. Agency Contractor

Data Entry Specialist, Researcher, Ad Poster and Emailer

Philippines - Tests: 8 - Portfolio: 7

To look for a part-time or ONGOING job here in odesk where I can provide my skills in data researching, data entry job, VA, and Costumer service. I get immense joy out of serving people with my unique set of abilities, natural strengths and passions. If you want an Expert of this kind of skills, Please don't hesitate to contact me and I am willing to undergo for an interview.

Associated with: A1 Data Services

97% Job Success
$10.00 /hr
9,679 hours

Jodylee dale V.

100% Job Success
$5.56 /hr
9,114 hours

Nolissa Legaspi

Nolissa Legaspi Agency Contractor

Lead Generation/Research/Admin Support Expert

Philippines - Tests: 2 - Portfolio: 5

To ensure buyers' satisfaction by delivering my utmost strategies in Staffing & Recruitment, Office & Project Management, Market & Web Research, Lead Generation, Customer Service, Data Entry, & Transcription.

Associated with: TeamProject

98% Job Success
$11.11 /hr
12,019 hours

Avon Christine Joy Novales

Avon Christine Joy Novales

Virtual Assistant/ SEO Specialist/Recruiter

Philippines - Portfolio: 1

I have been working as a virtual assistant for over 5 years now. I am experienced with: - HR duties - Website creation - Wordpress - basic accounting -Market research - Data entry -Team Management - Answering telephone or email for queries of customer or clients. - Managing Facebook and Twitter accounts - Outbound calling - experienced on Microsoft, Excel, PowerPoint, Publisher and Word - i can also work on SEO -email handling - data base handling Im Seeking an opportunity that my experience and my skills will fit in. Im a team player, responsible and im very dedicated and serious when it comes to work.

98% Job Success
$5.00 /hr
4,229 hours