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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 152 CRM projects are completed every quarter on Upwork.

152

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.59.

4.59
Last updated: July 1, 2015
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  1. Costi C.

    Costi C.

    Sage CRM Consultant

    Romania - Last active: 1 day ago - Tests: 1 - Portfolio: 2

    I am a Sage CRM Consultant with 7 years’ experience. I am also Sage registered developer and I have developed two important Sage CRM add-ons which are currently featured on the Sage CRM Marketplace. I have started off my career as a consultant working in Dublin, Ireland for one of the best-known Sage CRM consultancy companies. During this time I gained substantial experience in implementing and managing CRM systems in organizations of all sizes and across a variety of market sectors. I can assist you with any aspect of your Sage CRM software - Identify customer’s requirements, write functional specification - Consultancy, implementation & customization - Reports & dashboards - Version upgrades, moving CRM to new servers - Develop new add-ons or solutions to meet customer specific business needs - Data migration - Customer service/Technical support - Integrate Sage CRM with third party (all Sage Accounting and Sage ERP product family like Sage 50, Sage MAS 90, Sage 300 ERP, etc.)

    $38.89 /hr
    141 hours
    4.97
  2. Manon Pölkerman

    Manon Pölkerman

    Efficient Virtual Assistant

    Netherlands - Last active: 07/22/2014 - Tests: 2

    I offer high-quality support in the field of administration, secretarial and organization, to Dutch, International companies and freelancers. Through years of experience in management assistance and office management, I have all resources, in the broadest sense of the word, to give you the support needed. Important values off me are: professionalism, reliability, service minded, attention to detail, flexibility and the capacity to adapt and identify with the client. I can offer you support within the following areas: - Relocation to the Netherlands - Websitebuilding & maintainance in WordPress - E-marketing; Autoresponder, Aweber & Mailchimp - Updating your social media; Facebook, Twitter, LinkedIn, Pinterest and Google+ - Editing; website, blogs, newsletters, social media etc. - Translating; English to Dutch or Dutch to English - Planning & organization; events, appointments, trips - Webresearch - Digitalize administrative processes

    $55.56 /hr
    7 hours
    5.00
  3. Yuriy Zaytsev

    Yuriy Zaytsev

    Data Entry | Customer service | Russian-English translation

    Russia - Last active: 12 hours ago - Tests: 8 - Portfolio: 1

    Hi, I'm interested in ongoing long term positions only; and I can perform smart, reliable, and diligent help in these fields: - bilingual RU-EN customer service; - Russian <-> English translation; - eCommerce data entry; - office data entry; - bilingual RU-EN Internet researching; - minor PhotoShop; - admin's support of different eCommerce projects. If you have found a matching point, don't hesitate to contact me. ----- russian, english, rus, eng, ru, en, ru/en, en/ru, rus/eng, eng/rus, trans, translator, translation, expert, wp, wordpress, joomla, magento, bitrix, ocr, data entry, pdf, office, pshop, photoshop, teamlead, team lead, seo, research, researching, search, customer service

    $7.78 /hr
    9,627 hours
    5.00
  4. Melanie Trinidad

    Melanie Trinidad

    Rockstar Virtual Assistant and All Around Admin Support

    Philippines - Last active: 12 hours ago - Tests: 4 - Portfolio: 4

    My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Data Entry, MS Word, MS Excel, and Acrobat/PDF services. My skills are not limited. I am open to handle other related tasks. My eagerness to learn and develop further skills makes me a flexible and highly motivated contractor. All contracts with "No feedback given" resulted from contracts which oDesk ended due to inactivity or contract has been updated/renewed.

    $6.67 /hr
    4,422 hours
    4.92
  5. Paraloman Pulgo

    Paraloman Pulgo

    Certified Research Specialist - Tech and Start-ups

    Philippines - Last active: 12 hours ago - Tests: 2 - Portfolio: 6

    Over 7 years of responsible corporate & freelancing experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, technical support, MS office, data entry, web research, email response handling, decent typing speed and general office operations. Seeking for a place where I can show my exceptional administrative skills, outstanding communication and interpersonal skills combined with leadership skills that allow me to work effectively with minimal supervision where I can be valuable resource to your company.

    $5.56 /hr
    14,478 hours
    5.00
  6. J-za O.

    J-za O.

    High quality customer service and administrative support

    Philippines - Last active: 1 day ago - Tests: 16 - Portfolio: 2

    I have more than 4 years experience in the BPO industry and 5 years experience as a VA/Project Manager. I have extensive experience in phone support, email support and a little in chat support, in the areas of sales, bookkeeping, customer service and technical support. I am very intelligent and I am able to easily adapt to tasks and responsibilities with minimum training and supervision. I am able to work individually or with a team. I am able to lead a team of 12 to 24 people and I am able to rotate shifts to perform this responsibility. I am able to multi-task. In addition to being able to perform administrative tasks, I am able to perform data entry tasks, web research and content writing. I have excellent English communication skills (verbal and written). I type at 60wpm and I'm skilled at transcription. I have good computer skills (e.g. web research, web applications and basic troubleshooting). My objective is to provide excellent service in a timely manner.

    $7.78 /hr
    1,885 hours
    4.77
  7. Monaliza N.

    Monaliza N.

    Excellent Virtual Assistant

    Philippines - Last active: 12 hours ago - Tests: 12 - Portfolio: 14

    ✓ Verified and Certified oDesk Contractor ✓ Member of oDesk Elite Group: All Star Freelancer Silver Club (Screen snap can be found in my portfolio below) I am Monaliza "Izza" Nuguit. A Philippine-based Virtual Assistant, serving companies, business owners and professionals from around the world. I can provide you with Administrative Assistance on a long-term or short-term contract. I am available 30-40 hours a week and can work on weekends and even on holidays! My services include, but not limited to, the following: • MS Office Applications (i.e. MS Word, Excel, Outlook) • Web Research, Lead Research, LinkedIn Research (Knows Boolean Search Method) • Data Entry / Creating databases • Converting JPEG or PDF Files into MS Word/Excel Format • Handling/managing CRM systems • Social Media Management (Facebook, Twitter, LinkedIn, Pinterest etc.) • Editing or Retouching Pictures • Transcription • Email Support • Wordpress Support I have used and familiar with the following Websites: Facebook, Twitter, LinkedIn, Pinterest, Instagram, Blogger, Hootsuite, Google Docs, Google Plus, SocialOomph, Gist, Four Square, Nimble, Mail Chimp, Constant Contact, Zendesk and many others. Top qualities: Great Results, Good Value, High Integrity.

    $8.89 /hr
    6,159 hours
    4.95
  8. C McLaughlin

    C McLaughlin

    ***Experienced VA ~ Data Entry ~ Administrative Support***

    Canada - Last active: 1 day ago - Tests: 20

    Professional VA/PA who possesses exceptional organizational, communication and customer service skills. I am an extremely motivated multi-tasker with a strong work ethic. I am highly experienced with Google docs, Windows and MS Office related programs such as Word, Excel, and Power Point. I believe myself a quick study, having mastered numerous specialized programs needed for various positions I have held over the years. Available for administrative support, transcription, proof-reading/quality control, email response handling, calendar management or data entry.

    $15.00 /hr
    7,243 hours
    4.86
  9. Khaled Kokhon

    Khaled Kokhon

    Salesforce.com Professional

    United Arab Emirates - Last active: 1 month ago - Tests: 6 - Portfolio: 1

    I implement, migrate, configure, customize, maintain, and train on the Salesforce.com and Zoho CRM platforms. I also possess excellent English skills and and use Skype / TeamViewer to communicate with my clients on oDesk. I'm a Salesforce.com Certified Administrator (since 2011) and Salesforce.com Certified Developer (since 2012). Served as a Salesforce administrator and consultant for companies in Jordan, UAE (Dubai), US, Canada, Australia, and Norway.

    Groups: Microsoft Certified Professionals, salesforce.com

    $50.00 /hr
    446 hours
    4.99
  10. Cherrie C.

    Cherrie C.

    Customer / Web Support, Administrative Work, Data Entry and Research

    Philippines - Last active: 7 days ago - Tests: 7 - Portfolio: 1

    With more than 2 years of working as an Online Contractor doing random and various projects, I have developed skills mentioned below: 1. CUSTOMER SUPPORT / ADMIN TASK (Telephone Handling-Customer Complaints, Email Handling, Email Marketing, Telesales, telemarketing, keeping track of trouble tickets, etc.) 2. DATA ENTRY ( Odesk, Elance) 3. ONLINE WEB RESEARCH 4. TRANSCRIBING 5. PROOFREADING 6. LINKEDIN Messaging 7. In-house CRM for Customers 8. Maintaining Gmail Account 9. Posting Craigslist Ads 10. Posting Business Articles Daily 11. Posting / Managing Online Calendar 12. Designing , Creating and Maintaining Static Website using Dreamweaver and Photoshop. 13. Designed/Created Mobile Website using mSmarty Mobile 14. Doing link exchanges 15. Making Fill-up Forms using AWeber

    $10.00 /hr
    45 hours
    4.97