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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 158 CRM projects are completed every quarter on Upwork.

158

Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.62.

4.62
Last updated: September 1, 2015
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  1. Christopher G.

    Christopher G.

    I.T Professional / Desktop & iOS Device Technician

    Philippines - Tests: 13

    I aspire to secure the position of a I.T Professional where my 8 years of experience and knowledge in software installation, hardware installation, networking, troubleshooting, internet configuration, iOS Device troubleshooting, documentation, data controlling, data entry and data migration can be put to use within a company for achieving it's goals and targets.

    $5.00 /hr
    7,306 hours
    4.90
  2. Julie Mahon

    Julie Mahon

    International Administrative Assistant and Customer Service Agent

    Ireland - Tests: 1

    I am a proficient Customer Service Agent and Administrator with over ten years of professional expertise. I was born in the USA but live in Ireland, so I can be particularly helpful for those companies seeking to utilize the benefits of time zone variations. I dedicate myself to every task and take pride in providing exceptional service for a company and its valued customers. I especially enjoy fast-paced and challenging working environments where my skills and knowledge base can expand. Also, I work comfortably within a team setting, but am self-motivated and can be trusted to work independently. I current work remotely as a CSA for a small start-up business that grew overnight into a multi-million dollar company on foot of a record-breaking Kickstarter campaign. My position within this company promoted to Team Lead, and I work directly with the CEO, Director of Operations and Marketing Manager to oversee and respond to all customers via our online, social media and phone channels. As this position is currently reaching its natural conclusion I am seeking a new challenging opportunity to contribute to a growing and dynamic team. I offer in return my complete professionalism, proven dedication to strong service, and enthusiasm to exceed all expectations. I have proficient experience in the Microsoft Office programs, Zendesk, Google for business apps, Ontraport CRM, and a range of other team-based platforms for communication and data processing.

    $20.00 /hr
    77 hours
    5.00
  3. Sheila marie M.

    Sheila marie M.

    Salesforce.com Certified System Administrator

    Philippines - Tests: 2 - Portfolio: 2

    I started my passion in Salesforce for almost 3 years back. It all begun, when I joined a Salesforce vendor company that caters Support for Salesforce customers. Yes I was part of technical support. When I realized that I need to grow my career, I decided to get out and look fpr opporunity outside. So I became a freelancer, providing the best service I can give to my clients. Sharin_the knowledge I learned and skill I gained in Salesforce. When I was in technical support, I encountered different types of Salesforce queries/issues. My expertise lies in configuration, customization and automation (Formula, Workflow, assignment rule,, etc). Through the years I was able to gain my knowledge in maintaining data quality (importing records, updating , exporting,, etc). Analyzing companies revenue, pipeline reports and dashboards, forecasting. My tenure in this industry has moved my career to the next level, when I started doing migrations of databases. I was able to maintain the certifications I had in Salesforce. Just recently I took my maintenance certification for Dev 401.

    $11.11 /hr
    194 hours
    4.32
  4. Talha Malik

    Talha Malik

    Online Branding Solutions

    Pakistan - Portfolio: 3

    Data Transformation Consultant is one of the leading providers of web design & development services. Our clientele ranges from small to large sized businesses. Our main areas of expertise are website design and development, administrative support, and internet marketing. At Data Transformation Consultant, we use branding techniques in offering our services to our respected clients. We have a team of professionals, who strives to meet the quality standards and specific requirements of the client. Clear cut communication and unmatched assistance always ensures quality work along with timely delivery. We foster anticipating and exceeding client’s expectations through our qualified team. Our offered services are evaluated against industry leaders and ensure high level of satisfaction before they are available to our client. We work hard to meet our client’s requirements through our qualified, experienced, and competent team.

    $14.00 /hr
    6 hours
    4.40
  5. Le cecile D.

    Le cecile D.

    Excel Expert/Marketing Analyst/Data Encoder

    Philippines - Tests: 5

    I am a Marketing analyst with over a year experience in the field and with over 4 years experience total being a workforce analyst. Anxious to provide service in statistical analysis and other areas such as data analyst and customer service and support. I am currently working as a Marketing Analyst Supervisor and have a previous experience as workforce analyst, specifically working on schedules, and data analysis. I have an advance proficiency in MS Office especially Excel. I have experienced using the following CRM; Salesforce Oracle Incontact

    $7.78 /hr
    2,220 hours
    5.00
  6. Lidya R.

    Lidya R.

    Web Researcher, QC, Data Entry, Team Lead, Ad Posting, Social Media

    India - Tests: 3 - Portfolio: 1

    I am an ambitious person with a appetite for Hard work and success. My goal is to establish good relationship with my Clients and to build a good career path that's why I chose oDesk as my working platform. I strongly believe that the companies growth is an employees growth so definitely I will work hard with utmost dedication for the growth of the company. I have 10+ years of experience in Business Process Outsourcing segment and worked in different fields such as Web Research, Data Entry, Online Data Entry, Article Submission, Press Release, Maintaining Website backend, Form Filling, Video Uploads, Social Media's (Facebook, Twitter & Linkedin), Online CRM and Conversion of PDF files and Image files, etc. I am a quick learner and always interested to learn new technologies and aspects. One of my positive quality is good observation and analyzing skill that helps me to quickly and effectively understand the strategies and descriptions of the project which always help me for the successful completion of the job. Since I have multi tasking ability and as a hard and smart worker, I assure that I will work as per your terms and conditions with utmost dedication and will provide quality delivery of jobs.

    $6.67 /hr
    12,829 hours
    4.95
  7. Rosemary Sauter Frett

    Rosemary Sauter Frett

    Expert Virtual Assistant/Transaction Coordinator

    United States Virgin Islands - Tests: 2 - Portfolio: 2

    I have over 40 yrs of real estate experience. I thought I would like retirement but it is not for me. I have decided to assist other Realtors manage their business. I also have an accounting background and can be helpful in this field as well. I am proficient in the MLS and contractual requirements for California, Oregon, Washington State, Maryland, Colorado and Texas. I am familiar with many portals including but not limited to requirements by Keller Williams, The Force Realty, Century 21 and Re/Max. I am also familiar with CRM programs and I am proficient in Top Producer8i, Market Leader, and SmartZip. I work well under pressure and I am a self starter, having been self employed all of my life. I can assist in generating leads. I use Dropbox, google docs, Docusign and dotloop as well. I look forward to working with you and helping to bring your business to the next level.

    $17.78 /hr
    280 hours
    4.97
  8. Gweendalyn Lachica

    Gweendalyn Lachica

    Data Entry Professional | WordPress Expert | Editor/Proofreader

    Philippines - Tests: 4 - Portfolio: 5

    My Role: Data Entry Professional - accuracy in details with fast turn-around time. WordPress Expert – WP installation, plugins installation, content management, pages creation, template modification, basic SEO, and website updates. Editor/Proofreader - correct spelling, grammar, punctuation mark placement, and sentence construction. Creative/Technical Writer - article, blog, essay, feature, web content, etc. with wide range of vocabulary. Image Editor - re-size, crop, color enhance, etc. with Adobe Photoshop. FTP Specialist - website setup/update. Honest and reliable. My Goal: To provide competitive and excellent service at reasonable cost.

    Groups: BoonEx, PHPFox

    $8.00 /hr
    4,236 hours
    4.99
  9. Evelyn A.

    Evelyn A.

    Bookkeeper/MYOB/Quickbooks/Peachtree/UBS Accounting/Sage ACT Premium

    Philippines - Tests: 6 - Portfolio: 6

    Bookkeeper by profession, armed with vast experiences on handling finance matters is seeking opportunities to expand career by assisting businesses remotely fulfil their bookkeeping needs. With solid 15 years background in accounting, administration, supervisory and office management. Skills include Accounting, Bookkeeping, Data entry, Accounts Receivable, Accounts Payable, Accounts/Bank Reconciliation and Auditing. I am competently qualified and superbly experienced with accounting platforms such as MYOB, Quick books, Peach tree and UBS accounting. I am also experienced in invoicing clients on their preferred portals such as Ariba, Tungsten (formerly ob10) and others. I am also proficient in using CRM soft wares such as Sage ACT Premium and FileMaker Pro.

    $11.11 /hr
    470 hours
    4.85
  10. Mihaela H.

    Mihaela H. Agency Contractor

    ISQTB Certified Tester, Data Entry, Research, MS Office -Europe

    Romania - Tests: 17

    Gain experience while offer high quality services in testing, data entry and technical writing domains. My skills in the above domains were continuously improved during the last 4+ years, while working as a system integration tester in a big telecommunication company. This job involved the installation and the integration of servers followed by functional testing of the system, keeping an eye on the GUI and the usability aspects. Also, an important role was the test strategy and test cases writing. References available on request.

    Associated with: PFA

    $11.11 /hr
    2,556 hours
    4.97