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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On Upwork, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of Upwork CRM projects based on completed and fixed-price jobs.

Upwork CRM Jobs Completed Quarterly

On average, 182 CRM projects are completed every quarter on Upwork.


Time to Complete Upwork CRM Jobs

Time needed to complete a CRM project on Upwork.

Average CRM Freelancer Feedback Score

CRM Upwork freelancers typically receive a client rating of 4.61.

Last updated: August 1, 2015
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  1. Erika Ayala

    Erika Ayala

    Hospitality and Tourism Management / Call Center Representative


    PROFESSIONAL SUMMARY - Assistant in family business (Telecommunications; 1 year) - Grand Hotel Cochabamba (Intern: Sales, Planning and Marketing; 6 Months) - BCD Travel (Intern: Sales and planning; 6 Months), - Customer Agent Representative at Digital Goja (Web Sales, customer relationship management, and feedback management at Amazon and EBay pages; 1 year) CORE QUALIFICATIONS ● Creativity and Innovation ● Flexibility ● Vision ● Customer Service ● Entrepreneurship ● Oral Communication ● Continual Learning ● Integrity/Honesty EXPERIENCE Customer Service Representative, Strategic Property Management Los Angeles, California — 2013 -2014 ● Obtain client information by answering telephone calls; interviewing clients; verifying information. ● Determine eligibility by comparing client information to requirements. ● Inform clients by explaining procedures; answering questions; providing information and alternatives to their requirements or needs. ● Coordinating with the team the required actions to achieve our goals. ● Maintaining communication equipment by reporting problems. ● Accomplishes sales and organization mission by completing related results as needed. ● Setting up Daily appointments for our sales team through hot leads or inbound calls. EDUCATION University: Universidad Privada Del Valle. Bachelor in Hospitality and Tourism Management. Programs attended: National Congress “Turning Menace into Opportunities”, (European Business School). Workshop: “Identification Process and Project Formulation”. (CEAPE) Assistant at the World People's Conference on Climate Change and the Rights of Mother Earth, Cochabamba - Bolivia. ADDITIONAL INFORMATION Hobbies and interests: Travel, Meditation, Reading, Cooking. Favorite Quote: Those who are able to see beyond the shadows and lies of their culture will never be understood let alone believed, by the masses. Plato (427-347 BC). Other interesting facts or info: I love animals and I believe in taking time to do what makes me happy, I feel great helping every living being.

    $33.33 /hr
    0 hours
  2. Cecil Cuenca

    Cecil Cuenca

    PA/VA-Administrative Support

    Philippines - Tests: 3

    I am an energetic and enthusiastic person who enjoys a challenge and achieving personal goals.I love internet surfing.The opportunity to learn new skills and work with new technology tools is particularly attractive to me.My main strengths are adaptability, dependability and the determination to get a job done.

    $3.33 /hr
    0 hours
  3. Monish Nerlay

    Monish Nerlay Agency Contractor

    Project Manager (PRINCE2 Certified)

    India - Tests: 1 - Portfolio: 1

    Began my career as a fresher with GE and learned everything about the business methodologies and work culture. Having spent 6 years down the line and worked with major processes & Projects with UK, US, NZ clients and have hands on experiences in Team handling, Customer/Client co-ordination and Technical troubleshooting. As as Project Administrator, i am through with Gantt chart for Project management, Team Viewer/Webex, CRM.

    Associated with: A.N.S.U. Services

    $6.67 /hr
    0 hours
  4. Ingrid Nagy

    Ingrid Nagy

    A skillful and ambitious individual interested in e-commerce mngmt

    Hungary - Tests: 1

    - Deadline and goal orientated - 12 years of experience working for multi-national companies - Team lead and business unit manager - Fully trained on all standard microsoft products - Eager to continue learning and improving skill set - Prefer to work with a smile on my face

    $6.67 /hr
    0 hours
  5. Melanie Trinidad

    Melanie Trinidad

    Rockstar Virtual Assistant and All Around Admin Support

    Philippines - Tests: 4 - Portfolio: 4

    My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Data Entry, MS Word, MS Excel, and Acrobat/PDF services. My skills are not limited. I am open to handle other related tasks. My eagerness to learn and develop further skills makes me a flexible and highly motivated contractor. All contracts with "No feedback given" resulted from contracts which oDesk ended due to inactivity or contract has been updated/renewed.

    $8.00 /hr
    4,759 hours
  6. C McLaughlin

    C McLaughlin

    ***Experienced VA ~ Data Entry ~ Administrative Support***

    Canada - Tests: 20

    Professional VA/PA who possesses exceptional organizational, communication and customer service skills. I am an extremely motivated multi-tasker with a strong work ethic. I am highly experienced with Google docs, Windows and MS Office related programs such as Word, Excel, and Power Point. I believe myself a quick study, having mastered numerous specialized programs needed for various positions I have held over the years. Available for administrative support, transcription, proof-reading/quality control, email response handling, calendar management or data entry.

    $15.00 /hr
    7,369 hours
  7. Edmund Yubal Ondez

    Edmund Yubal Ondez

    CRM,Infusionsoft,Soffront,VA,Web Research/Data Entry Expert,CSR

    Philippines - Tests: 12 - Portfolio: 4

    I am currently seeking a full time and permanent role in ADMINISTRATIVE,CUSTOMER SERVICE, VIRTUAL ASSISTANCE and SALES/EMAIL MARKETING where my intensive experience will be further developed and utilized to its full potential. I am a friendly, outgoing and reliable individual who works well under pressure both as part of a team and on my own initiative. I strive to be punctual and efficient in everything I do and am extremely productive in a high volume, high stress environment. I am interested to interact with people and customers wherever possible, as I am a very motivated person and I am also passionate about delivering excellent customer service. My Infusionsoft CRM experience is 5 years and currently working on it. Types of Businesses that I have worked with using Infusionsoft CRM ->Your Party Assistant™ IFS Admin, After Sales Customer Service, Campaign Builder 2 years ->Catalyst Funds - Home IFS Admin, Appointment Setting and Lead Generation 1.9 years -> Laws Marketing and Consulting Personal Assistant to an Infusionsoft Certified Consultant 1 year ->The Mutrux Law Firm IFS Admin 6 months And other type of businesses who have used my help for a short period of time. IFS Admin Tasks: Importing Contacts Data Cleanup Tag & Category Creation Preparation/Customization of newsletters and other broadcasts on a schedule Preparation/Customization of email Templates for campaigns Customization,implementation and testing of campaigns Running reports and management Setting up products and subscriptions Setting up order forms and shopping carts Custom Order Form Skins Custom Shopping Cart Skins Custom Web Forms Setting up and managing discounts and promo codes Affiliate Setup & Management Customer service And more!

    $5.56 /hr
    1,483 hours
  8. Sara K.

    Sara K.

    Expect no less

    Canada - Tests: 1 - Portfolio: 1

    Accomplished, highly motivational staff trainer able to convey practical ways to optimize customer service while increasing company profitability. Qualities that I can bring to your company; *Analytical *Microsoft Office *Creative & Flexible *Organized & Detailed *Self-Starter *Education & Training *Quick Learner *Curriculum Development *Team Player & Builder *Strategic Decision Making *Excellent Computer Skills *Strong Communicator *Coordinate Multiple Activities *Office Equipment Skills

    $20.00 /hr
    1,794 hours